Castlecary House Hotel
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Summary of reviewsCastlecary House Hotel is highly regarded by many of its guests, particularly for its strategic location and family-friendly atmosphere. Situated conveniently close to motorway exits, it serves as an excellent base for exploring central Scotland, including cities like Glasgow and Edinburgh. The hotel maintains a serene environment despite its proximity to the motorway and guests appreciate the quiet, pleasant surroundings, ample parking and proximity to the airport.
The breakfast experience at the hotel is generally well-received with guests frequently praising the variety and quality of the Scottish breakfast. Although there are occasional criticisms regarding temperature and portion size, the majority find it a great start to the day with reasonably priced and well-cooked options. Similarly, the dining experience overall is highly rated with the restaurant offering a varied and delicious evening menu. Standout dishes like sirloin steak and haggis pakoras, along with the well-reviewed Cary Bar & Grill, contribute to satisfying dining experiences.
Guest rooms are often described as spacious, clean and comfortable with many appreciating the cleanliness and ample space. While some rooms are newly refurbished and luxurious, a few older rooms show signs of wear and require updates. Despite this, the positive feedback on room comfort and decor generally prevails.
Cleanliness throughout the hotel is commendable with numerous mentions of spotless accommodations and well-maintained public spaces. Though there are occasional reports of minor cleanliness issues, these are relatively infrequent.
The staff at Castlecary House Hotel receive unanimous praise for their friendliness, professionalism and exceptional service. Guests repeatedly mention the warm and hospitable environment created by the staff, including standout individuals who go above and beyond to ensure a pleasant stay.
Free WiFi at the hotel is a mixed experience with some guests finding the connectivity and signal strength satisfactory while others encounter issues with poor internet service. This suggests a need for improvement in the hotel's WiFi facilities.
The hotel offers extensive and well-maintained parking options, which are highly valued by guests. The large, secure parking lot with CCTV coverage makes it easy for guests to come and go without stress.
Families find the hotel very accommodating with spacious family rooms and thoughtful amenities like baby beds. The welcoming atmosphere makes it an ideal choice for family gatherings and events.
Beds at the hotel receive largely positive reviews for comfort, contributing to restful stays, although there are occasional mentions of uncomfortable mattresses and noisy frames. For the most part, guests find the beds to be comfortable and conducive to a good night's sleep.
Castlecary House Hotel delivers a solid three-star experience with excellent value for money, clean and functional accommodations and reliable guest services. It serves as a dependable choice for budget-conscious travelers looking for a comfortable and practical stay. Overall, despite minor areas for improvement, the hotel is commendable for its strategic location, quality service and warm hospitality.
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The breakfast experience at the hotel is generally well-received with guests frequently praising the variety and quality of the Scottish breakfast. Although there are occasional criticisms regarding temperature and portion size, the majority find it a great start to the day with reasonably priced and well-cooked options. Similarly, the dining experience overall is highly rated with the restaurant offering a varied and delicious evening menu. Standout dishes like sirloin steak and haggis pakoras, along with the well-reviewed Cary Bar & Grill, contribute to satisfying dining experiences.
Guest rooms are often described as spacious, clean and comfortable with many appreciating the cleanliness and ample space. While some rooms are newly refurbished and luxurious, a few older rooms show signs of wear and require updates. Despite this, the positive feedback on room comfort and decor generally prevails.
Cleanliness throughout the hotel is commendable with numerous mentions of spotless accommodations and well-maintained public spaces. Though there are occasional reports of minor cleanliness issues, these are relatively infrequent.
The staff at Castlecary House Hotel receive unanimous praise for their friendliness, professionalism and exceptional service. Guests repeatedly mention the warm and hospitable environment created by the staff, including standout individuals who go above and beyond to ensure a pleasant stay.
Free WiFi at the hotel is a mixed experience with some guests finding the connectivity and signal strength satisfactory while others encounter issues with poor internet service. This suggests a need for improvement in the hotel's WiFi facilities.
The hotel offers extensive and well-maintained parking options, which are highly valued by guests. The large, secure parking lot with CCTV coverage makes it easy for guests to come and go without stress.
Families find the hotel very accommodating with spacious family rooms and thoughtful amenities like baby beds. The welcoming atmosphere makes it an ideal choice for family gatherings and events.
Beds at the hotel receive largely positive reviews for comfort, contributing to restful stays, although there are occasional mentions of uncomfortable mattresses and noisy frames. For the most part, guests find the beds to be comfortable and conducive to a good night's sleep.
Castlecary House Hotel delivers a solid three-star experience with excellent value for money, clean and functional accommodations and reliable guest services. It serves as a dependable choice for budget-conscious travelers looking for a comfortable and practical stay. Overall, despite minor areas for improvement, the hotel is commendable for its strategic location, quality service and warm hospitality.
Family Friendly Hotel
This hotel is listed as one of the best family-friendly hotels in North Lanarkshire. It offers bright rooms with garden views, contributing to a pleasant family stay.
Hotel with Parking
Castlecary House Hotel provides parking facilities for its guests. It is known for its bright rooms and garden views, offering a pleasant experience for those arriving by car.
Accessible Hotel
This hotel caters to the needs of guests with disabilities. The rooms are comfortable and equipped with necessary facilities. Bathrooms typically feature showers only without baths.
3-Star Hotel
Castlecary House Hotel offers bright rooms with garden views and family-friendly services, ensuring a comfortable stay for all guests.
Hotel for Honeymoon
Guest Reviews
Castlecary House Hotel is a well-situated choice for travelers, whether they are stopping over on a longer journey or attending events nearby. Conveniently close to motorway exits, it's an excellent base for exploring central Scotland, including cities like Glasgow and Edinburgh and attractions such as the Falkirk Wheel. The quiet, pleasant surroundings provide a peaceful retreat while still being close to essential amenities and sites. Guests repeatedly praise the hotel's accessibility, ample parking and proximity to the airport, making it exceptionally suitable for both short stops and longer stays. Despite being near the motorway, the hotel manages to maintain a serene environment. Clean rooms and friendly staff add to the positive experience, while breakfast receives consistently high marks, completing a comfortable and practical stay.
The breakfast experience at Castlecary House Hotel receives mixed reviews, but there are many positive comments highlighting its variety and quality. Guests frequently describe the Scottish breakfast as delicious, plentiful and a great start to the day with options including both buffet and à la carte. Many reviewers commend the breakfast for being reasonably priced, well-cooked and featuring a wide selection of hot and cold items. The service is often praised with prompt and friendly staff contributing to a pleasant dining experience.
However, some guests were less impressed, noting issues such as cold plates causing the food to go cold, greasy or undercooked items and portions that were too small. A few found the continental options lacking and some felt that the overall breakfast could be improved or that it should have been included in the room rate.
In summary, while the majority of guests enjoyed their breakfast, highlighting its excellent variety and great taste, there were occasional criticisms regarding temperature, portion size and value for money.
When it comes to dining at Castlecary House Hotel, the general consensus points towards a positive and satisfying experience. Guests frequently praise the quality and taste of the food, often remarking that the dinner was excellent, delicious and well-prepared. The restaurant is noted for having a varied and well-done evening menu, which includes standout dishes such as sirloin steak and haggis pakoras.
The Cary Bar & Grill is highlighted as a delightful spot within the hotel, offering a broad selection of tasty dishes for both lunch and dinner. A good variety of meals, including hearty portions and reasonably priced options, has impressed many diners. The service is often described as quick and efficient with the staff going out of their way to accommodate late arrivals and ensuring orders are taken care of promptly.
Noteworthy mentions include a particularly tasty fish and chips meal and a burger that stood out as one of the best a guest had in a long time. Breakfast also fares well with several reviews noting a good selection and enjoyable experience.
However, not all reviews are entirely glowing. A few guests mentioned that certain evening meals were disappointing or average and some dishes, such as a mixed grill, were considered expensive and unsatisfactory. Nonetheless, these critiques are outweighed by the overwhelming number of positive remarks.
The dining facilities are often described as comfortable and clean, contributing to an overall pleasant environment. Guests consistently find the restaurant to exceed their expectations in terms of service, ambiance and food quality, making Castlecary House Hotel a commendable choice for a superb dining experience.
At Castlecary House Hotel, guest rooms have received a range of feedback highlighting both positive aspects and areas needing improvement. On the favorable side, rooms are consistently praised for being spacious, clean and comfortable. Many guests appreciated the size of the rooms with several comments noting their large and spacious nature. Cleanliness was a recurring positive point with words like spotless and tidy frequently used to describe the condition of the accommodations. The beds are often mentioned as comfortable, contributing to a good night's rest and the presence of modern amenities such as cozy lighting and powerful showers add to the comfort.
Additionally, the annexed rooms away from the main building were appreciated by some guests for their privacy and quietness. The newly refurbished rooms and certain suites have also garnered praise for feeling luxurious and being well-equipped with necessary facilities.
However, there were noticeable points where improvements are required. Numerous reviews pointed out that some rooms are dated and in need of refurbishment. Maintenance issues, such as mold in the showers, broken hairdryers and carpets requiring a deep clean, were mentioned. Some rooms, particularly those not in the main building, were described as tired and needing updates. Issues with room lighting, such as blinds that don't fully block out the light and external light creeping in, also affected some guests' comfort. Additionally, certain rooms were found small and dingy with one mentioning holes in the bedsheets and another experiencing inadequate heating.
Overall, while the generous room sizes and cleanliness stand out positively, ongoing refurbishment and maintenance are needed to consistently meet guest expectations and improve the overall experience at Castlecary House Hotel.
At Castlecary House Hotel, guests frequently commented on the comfort of the beds, noting that many found them to be very comfortable, soft and even super cozy. Reviews reflect that a large portion of guests enjoyed restful nights, praising the beds for being comfortable and spacious with some highlighting that their sleep was amazing on a very, very comfortable bed.
However, the feedback was not uniform. Some guests reported issues such as uncomfortable beds with springs coming out, hard mattresses likened to slabs of stone and lumpy pillows. There were mentions of beds being horribly old with some describing their beds as akin to sleeping on a plank, which left one stiff in the morning. Additionally, the noisiness of the beds was a recurring issue with squeaky frames and mattresses being pointed out by a few.
Though the experience was mixed, the predominant sentiment leaned towards positive with many guests experiencing a restful and comfortable stay thanks to the super comfy and well-maintained beds at Castlecary House Hotel.
Castlecary House Hotel has garnered varied feedback regarding its cleanliness, drawing attention to both positive and negative aspects. A significant number of guests have highlighted the hotel's high standards of cleanliness with many praising the rooms as being very clean and comfortable. Numerous reviews mention spotless accommodations, immaculate bar and dining areas and well-maintained public spaces that are bright and welcoming.
There are particularly favorable mentions of rooms being clean, tidy and nicely decorated with some guests describing the whole place as spotless. The comfortable beds and spacious rooms were also positively noted, contributing to the overall pleasant stay.
However, not all feedback was glowing with some guests pointing out areas for improvement. Occasional reports indicate issues such as unclean bathrooms, dust and cobwebs and full ashtrays left unattended. Some rooms were described as not being serviced regularly with stained bed sheets and a generally tired appearance in need of refurbishment.
Overall, while Castlecary House Hotel appears to cater well to cleanliness standards for the majority of its guests, there are areas that require more consistent attention to ensure an optimal lodging experience for all visitors.
The reviews about the staff at Castlecary House Hotel are overwhelmingly positive. Guests consistently describe the staff as very friendly, welcoming and efficient, creating a warm and hospitable atmosphere throughout the hotel. Receptionists are particularly highlighted for their professionalism and helpful demeanor with many guests remarking on their pleasant and welcoming check-in experiences.
Restaurant and bar staff also receive high praise for their exceptional service, often noted as brilliant, attentive and accommodating. The waitresses in the bar and grill are mentioned for going above and beyond, ensuring guests' needs are met with a smile. Specific individuals, such as Jan at reception, are frequently acknowledged for their exceptional friendliness and helpfulness.
Despite a few mentions of less approachable interactions, the majority of reviews emphasize the staff's courtesy and dedication. Whether it's the warm-hearted receptionists, the chatty and friendly waiting staff or the attentive and kind responses from everyone throughout the property, the consistent theme is one of excellent customer service.
Guests appreciate the superb assistance provided by staff during various events, including weddings and the general helpfulness in handling any queries or issues. Given these positive accounts, it's clear that the staff at Castlecary House Hotel play a significant role in ensuring a pleasant stay for their guests, contributing to the hotel's welcoming and friendly environment.
The reviews for the WiFi at Castlecary House Hotel present a mixed picture. Guests found logging on to the internet straightforward with some mentioning good mobile signal and stable WiFi at times. However, many guests expressed dissatisfaction with the WiFi service, highlighting issues such as weak signals, poor connectivity and an almost non-existent connection in certain areas, including the bedrooms and the Annex room. Others reported that the internet kept dropping and was hard to use, making it challenging to connect laptops or maintain a steady connection. Overall, while there are instances of good WiFi, there is a prevalent need for significant improvement in the hotel's internet service.
Castlecary House Hotel offers an impressive array of parking options that have left many visitors highly satisfied. Guests regularly praise the ample and free parking available, mentioning the large parking lot and numerous spaces that eliminate the stress of finding a spot. The convenience of having parking right in front of the door and ground floor access enhances the overall experience, making it easier for guests to come and go as they please. The parking facilities are described as easy to navigate and well-sized with the added security benefit of CCTV coverage. Located near the motorway, the parking is both handy and easily accessible, catering to a wide range of vehicle needs. Despite a minor mention of the car park being messy, the overwhelming consensus highlights the plentiful, easily accessible and well-maintained parking spaces available to guests.
Castlecary House Hotel offers a welcoming family-friendly atmosphere, making it a great choice for those traveling with children. Families are made to feel very welcome and the hotel is praised for its spacious family rooms, which are ideal for larger groups, such as families with two adults and three children. The location is convenient for visiting family in the area or attending events, such as weddings in Glasgow.
Children enjoy their stay and the hotel provides thoughtful amenities like baby beds, making it easy for families traveling with babies. Guests have highlighted the hotel as a good choice for family stays, noting that it is great for hosting family parties and special events, including milestone celebrations like a 70th birthday party.
Run by a family, the hotel exudes a warm and friendly atmosphere, perfect for both family getaways and reunions. The large rooms comfortably accommodate families, ensuring everyone has enough space to relax and enjoy their time together. Overall, Castlecary House Hotel is recommended for anyone looking for a family-friendly place to stay.
Castlecary House Hotel offers a satisfactory experience that aligns well with its three-star rating. Guests frequently emphasize the excellent value for money, making it a sensible choice for budget-conscious travelers. The hotel provides clean and functional accommodations, which, while not luxurious or modern, meet the essential needs of guests. The rooms are described accurately in promotional materials, ensuring there are no surprises upon arrival.
The hotel’s amenities and guest services are in line with what one would expect from a three-star establishment, contributing to a pleasant overall stay. This makes it suitable for both short-term stays, such as late arrivals or early departures and for those looking for a commercial guest hotel. While the property might seem basic and somewhat dated, it stands out for its cleanliness and functional design. Guests generally have a very good experience, finding the hotel to be comfy and welcoming.
Despite critiques regarding its standard and service in comparison to higher-end hotels, particularly those in the Highlands, the Castlecary House Hotel remains a reliable and recommended option for travelers seeking a cost-effective and comfortable stay.
Castlecary House Hotel offers commendable accessibility features for guests with disabilities. The hotel enjoys a convenient location near a motorway and provides easy access to transportation with a nearby bus stop. Guests appreciate the easily accessible entrance and the convenience of ground-level rooms with parking right outside. Many reviews highlight the hotel's overall accessibility, emphasizing that both the common areas and individual rooms are well-suited for disabled guests. The comfortable rooms come equipped with necessary facilities, although the bathrooms typically feature showers only without baths. With its strategic location and thoughtful design, Castlecary House Hotel effectively caters to the needs of guests with disabilities.
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Breakfast
However, some guests were less impressed, noting issues such as cold plates causing the food to go cold, greasy or undercooked items and portions that were too small. A few found the continental options lacking and some felt that the overall breakfast could be improved or that it should have been included in the room rate.
In summary, while the majority of guests enjoyed their breakfast, highlighting its excellent variety and great taste, there were occasional criticisms regarding temperature, portion size and value for money.
Dinner
The Cary Bar & Grill is highlighted as a delightful spot within the hotel, offering a broad selection of tasty dishes for both lunch and dinner. A good variety of meals, including hearty portions and reasonably priced options, has impressed many diners. The service is often described as quick and efficient with the staff going out of their way to accommodate late arrivals and ensuring orders are taken care of promptly.
Noteworthy mentions include a particularly tasty fish and chips meal and a burger that stood out as one of the best a guest had in a long time. Breakfast also fares well with several reviews noting a good selection and enjoyable experience.
However, not all reviews are entirely glowing. A few guests mentioned that certain evening meals were disappointing or average and some dishes, such as a mixed grill, were considered expensive and unsatisfactory. Nonetheless, these critiques are outweighed by the overwhelming number of positive remarks.
The dining facilities are often described as comfortable and clean, contributing to an overall pleasant environment. Guests consistently find the restaurant to exceed their expectations in terms of service, ambiance and food quality, making Castlecary House Hotel a commendable choice for a superb dining experience.
Rooms
Additionally, the annexed rooms away from the main building were appreciated by some guests for their privacy and quietness. The newly refurbished rooms and certain suites have also garnered praise for feeling luxurious and being well-equipped with necessary facilities.
However, there were noticeable points where improvements are required. Numerous reviews pointed out that some rooms are dated and in need of refurbishment. Maintenance issues, such as mold in the showers, broken hairdryers and carpets requiring a deep clean, were mentioned. Some rooms, particularly those not in the main building, were described as tired and needing updates. Issues with room lighting, such as blinds that don't fully block out the light and external light creeping in, also affected some guests' comfort. Additionally, certain rooms were found small and dingy with one mentioning holes in the bedsheets and another experiencing inadequate heating.
Overall, while the generous room sizes and cleanliness stand out positively, ongoing refurbishment and maintenance are needed to consistently meet guest expectations and improve the overall experience at Castlecary House Hotel.
Beds
However, the feedback was not uniform. Some guests reported issues such as uncomfortable beds with springs coming out, hard mattresses likened to slabs of stone and lumpy pillows. There were mentions of beds being horribly old with some describing their beds as akin to sleeping on a plank, which left one stiff in the morning. Additionally, the noisiness of the beds was a recurring issue with squeaky frames and mattresses being pointed out by a few.
Though the experience was mixed, the predominant sentiment leaned towards positive with many guests experiencing a restful and comfortable stay thanks to the super comfy and well-maintained beds at Castlecary House Hotel.
Cleanliness
There are particularly favorable mentions of rooms being clean, tidy and nicely decorated with some guests describing the whole place as spotless. The comfortable beds and spacious rooms were also positively noted, contributing to the overall pleasant stay.
However, not all feedback was glowing with some guests pointing out areas for improvement. Occasional reports indicate issues such as unclean bathrooms, dust and cobwebs and full ashtrays left unattended. Some rooms were described as not being serviced regularly with stained bed sheets and a generally tired appearance in need of refurbishment.
Overall, while Castlecary House Hotel appears to cater well to cleanliness standards for the majority of its guests, there are areas that require more consistent attention to ensure an optimal lodging experience for all visitors.
Staff
Restaurant and bar staff also receive high praise for their exceptional service, often noted as brilliant, attentive and accommodating. The waitresses in the bar and grill are mentioned for going above and beyond, ensuring guests' needs are met with a smile. Specific individuals, such as Jan at reception, are frequently acknowledged for their exceptional friendliness and helpfulness.
Despite a few mentions of less approachable interactions, the majority of reviews emphasize the staff's courtesy and dedication. Whether it's the warm-hearted receptionists, the chatty and friendly waiting staff or the attentive and kind responses from everyone throughout the property, the consistent theme is one of excellent customer service.
Guests appreciate the superb assistance provided by staff during various events, including weddings and the general helpfulness in handling any queries or issues. Given these positive accounts, it's clear that the staff at Castlecary House Hotel play a significant role in ensuring a pleasant stay for their guests, contributing to the hotel's welcoming and friendly environment.
Wi-Fi
Parking
Family
Children enjoy their stay and the hotel provides thoughtful amenities like baby beds, making it easy for families traveling with babies. Guests have highlighted the hotel as a good choice for family stays, noting that it is great for hosting family parties and special events, including milestone celebrations like a 70th birthday party.
Run by a family, the hotel exudes a warm and friendly atmosphere, perfect for both family getaways and reunions. The large rooms comfortably accommodate families, ensuring everyone has enough space to relax and enjoy their time together. Overall, Castlecary House Hotel is recommended for anyone looking for a family-friendly place to stay.
3 Star
The hotel’s amenities and guest services are in line with what one would expect from a three-star establishment, contributing to a pleasant overall stay. This makes it suitable for both short-term stays, such as late arrivals or early departures and for those looking for a commercial guest hotel. While the property might seem basic and somewhat dated, it stands out for its cleanliness and functional design. Guests generally have a very good experience, finding the hotel to be comfy and welcoming.
Despite critiques regarding its standard and service in comparison to higher-end hotels, particularly those in the Highlands, the Castlecary House Hotel remains a reliable and recommended option for travelers seeking a cost-effective and comfortable stay.
Accessible
No, Castlecary House Hotel doesn't have any pool.
No, a spa isn't available at Castlecary House Hotel.
No, Castlecary House Hotel doesn't allow dogs.
Yes, parking facilities are available at Castlecary House Hotel.
No, Castlecary House Hotel doesn't have a gym.
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