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Summary of reviewsThe Best Western Motherwell Centre Moorings Hotel garners high praise across multiple aspects, making it a well-regarded choice for visitors. Its exceptional location is one standout feature with its central position offering convenient access to the train station, town center and major roadways. This accessibility makes it a practical option for both personal and business visits, allowing easy commutes to Glasgow and beyond. The beautiful building, combined with clean and comfortable surroundings, further enhances its appeal.
Breakfast at the hotel is another highlight, often lauded for its quality, variety and the friendliness of the service. Guests appreciate the delicious and well-prepared food, ranging from traditional full Scottish and English breakfasts to lighter options like porridge and cereals. The dining experience is complemented by a light, airy and comfortable breakfast area. The dinner service also receives positive feedback for its tasty, well-presented dishes served in a pleasant and spacious environment, despite occasional critiques about menu variety.
The rooms are generally praised for being spacious, clean and comfortable, featuring modern amenities and comfortable beds. While some rooms were noted to feel a bit dated with minor issues such as noise or musty smells, the overall impression remains positive. Cleanliness throughout the hotel is consistently highlighted with guests noting the spotless rooms and well-maintained common areas.
Staff at the hotel are frequently commended for their excellent service, friendliness and helpfulness, contributing significantly to a pleasant and welcoming atmosphere. This high level of service extends across all areas of the hotel, from reception to the dining staff and is a key factor in the guest experience.
The hotel offers free Wi-Fi and although some guests noted issues with connection strength in certain areas, its provision is generally appreciated. Additionally, the hotel is family-friendly, providing a suitable environment for those traveling with children. The beds receive special mention for their comfort, contributing to a restful stay.
As a three-star hotel, it meets and even exceeds expectations for its category, providing cleanliness, comfort and value for money. The hotel's accessibility is also noted, though guests with mobility concerns are advised to request ground-floor rooms due to the absence of elevators. For pet owners, the hotel is notably dog-friendly with staff making pets feel welcome and the convenient park nearby offering ample space for exercise.
Overall, the Best Western Motherwell Centre Moorings Hotel stands out for its excellent location, quality food, comfortable accommodations and outstanding service, making it a trusted choice for various travelers. Show more
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Categories
Family Friendly Hotel
This hotel is known for its family-friendly atmosphere and helpful staff. It is also suitable for special occasions, making it a good choice for family gatherings.
Dog Friendly Hotel
This hotel is highly praised for its dog-friendly environment. The staff makes both pets and owners feel at home. A large park across the road offers ample space for dogs to exercise.
3-Star Hotel
As part of the Best Western group, this hotel provides a consistent level of quality and comfort. It is centrally located in Motherwell, making it a convenient base for exploring the area.
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomWell behaved dogs are welcome in this room. We charge £10 per dog, per night, payable on arrival. Please note we can only accommodate 2 small dogs maximum.
Standard Twin RoomWell behaved dogs are welcome in this room. We charge £10 per dog, per night, payable on arrival. Please note we can only accommodate 2 small dogs maximum.
Standard Single RoomWell behaved dogs are welcome in this room. We charge £10 per dog, per night, payable on arrival. Please note we can only accommodate 2 small dogs maximum.
Superior King Room with Walk-In ShowerProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as biscuits. The unit offers 1 bed. Dogs are not allowed in this room.
Guest Reviews
8.6
Very Good
Location
The Best Western Motherwell Centre Moorings Hotel is praised for its exceptional location, making it a convenient choice for various travelers. Its central position means it is only a short walk from the train station and the town center. The proximity to major roads and motorways ensures easy access for those traveling by car with ample onsite parking available.
Guests find the hotel ideally situated for attending events at nearby venues and exploring local attractions such as Strathclyde Park. This location also supports easy commutes to Glasgow and beyond, making it practical for both personal and business visits. Despite being further from Glasgow than some guests anticipated, the hotel's easy accessibility to motorways compensates well for it.
Overall, visitors appreciate the hotel's beautiful building and clean, comfortable surroundings. The combination of a central, accessible location, friendly staff and good facilities makes the Best Western Motherwell Centre Moorings Hotel a reliable and well-regarded choice for visitors to the region.
Breakfast
The breakfast experience at Best Western Motherwell Centre Moorings Hotel receives high commendation from guests. Reviews consistently highlight the quality and taste of the breakfast offerings, often described as excellent, delicious and very good. Guests appreciate the variety available with options ranging from a traditional full Scottish or English breakfast to porridge and cereals.
The presentation and freshness of the food often stand out with mentions of hot and freshly cooked items, including well-prepared poached eggs. The ambiance of the breakfast area also receives positive feedback for being light, airy and comfortable.
Service is another strong point with staff frequently acknowledged for their friendliness and attentiveness, ensuring a pleasant dining experience. The option for free room service for breakfast adds a convenient touch appreciated by many.
Despite some occasional critiques about certain elements, such as limited continental options or minor service delays, the overall sentiment remains overwhelmingly positive. In summary, the hotel's breakfast is a notable highlight, significantly enhancing the overall guest experience with its quality, variety and excellent service.
Dinner
The dinner experience at the Best Western Motherwell Centre Moorings Hotel is highly regarded by guests. Many highlight the food and service as excellent, noting particularly tasty and well-presented dishes. Diners appreciate the pleasant and spacious restaurant environment, frequently describing their meals as lovely, great and delicious. The hotel's dinner offerings are praised for being freshly made, well-cooked and flavor-packed with options like steak pie with a tasty filling and excellent fish and chips receiving specific mentions.
Guests generally find the dinner menu to be good with decent choices and options that offer great value for money. Some reviews also commend the attentive and helpful waitstaff, as well as the reasonable prices for food and drink. However, there are mentions of limited vegetarian options and instances where the menu could be more varied or inspiring.
Despite a few criticisms, including a lack of menu replenishment during meals and some dishes that were not up to par, the overall sentiment is positive. Many would recommend dining at the hotel and the consensus is that the food quality stands out, contributing to an enjoyable dining experience during their stay.
Rooms
The rooms at the Best Western Motherwell Centre Moorings Hotel generally receive high praise from guests for their spaciousness, cleanliness and comfort. Many reviews highlight the rooms as being large, well-decorated and equipped with comfortable beds and modern amenities. The cleanliness of the rooms is frequently mentioned with several guests describing them as spotless and well-kept. Additionally, the modern decor and facilities, including well-appointed en-suite bathrooms, are appreciated.
However, some reviews indicate that a few rooms may feel a bit dated with decor and facilities showing signs of wear. Issues such as small windows, lack of air conditioning, noise from external sources and occasional damp or musty smells were noted. Moreover, some guests found the bathrooms to be on the smaller side and, in certain instances, inadequately maintained.
Despite these minor drawbacks, the overall impression of the rooms is positive with guests enjoying the spacious, clean and comfortable environment along with courteous and friendly service. The hotel's central location and well-maintained property further add to the positive experience.
Beds
Guests at the Best Western Motherwell Centre Moorings Hotel frequently praise the beds for their comfort and coziness. Many describe the beds as very comfortable with several noting them as super comfy or exceedingly comfortable. There are positive comments about the beds being a good size, including large king-size options that add to the overall comfort. The pillows, although mentioned as hard by a few, generally contribute to a restful sleep. Cleanliness and spaciousness are also highlighted with guests appreciating the clean and well-kept bedding. While a few mention isolated instances of discomfort, these are in the minority with the overwhelming sentiment being that the hotel provides a good night’s sleep with its comfortable and sizable beds.
Cleanliness
The Best Western Motherwell Centre Moorings Hotel generally receives high praise for its cleanliness. Many guests consistently highlight the clean and comfortable rooms, often describing them as spotless and very tidy. The bathrooms are frequently noted as being satisfactory and very clean. The hotel itself is characterized as clean, modern and well-maintained with some guests particularly appreciating the decor. Housekeeping standards are usually high, ensuring that everything from the bedding and towels to common areas remains spotless.
However, there are occasional issues mentioned. Some guests have noted dust on fixtures, mould on bathroom grout and rusty bins. A few reviews also indicate that certain rooms and bathrooms were dirty or had a musty smell. Despite these isolated incidents, the majority of feedback emphasizes the cleanliness and upkeep of the property, making it a commendable place for travelers seeking tidy accommodations.
Staff
The staff at Best Western Motherwell Centre Moorings Hotel receives an overwhelming amount of praise from guests. Descriptions of them include being extremely friendly, helpful and welcoming. Guests commonly note that the staff go above and beyond to ensure their stay is pleasant with several comments about the professional and efficient service provided across all areas of the hotel, including reception, bar, restaurant and housekeeping.
Breakfast service stands out particularly with mentions of an outstanding breakfast crew and attentive waitstaff that enhance the dining experience. The receptionists are frequently highlighted for their warm welcomes and readiness to assist with any issues and the hotel team overall is credited with creating a friendly and homely atmosphere.
The dedication and genuine care of the staff, whether through moving quickly to resolve problems or remembering returning guests, contributes significantly to guests' positive experiences. Many reviews emphasize that nothing is too much trouble for the staff, showcasing their accommodating and eager-to-help nature. The hotel's employees frequently earn accolades for their pleasant demeanor and the excellent service they deliver, making them a true asset to the establishment.
Wi-Fi
The Wi-Fi experience at Best Western Motherwell Centre Moorings Hotel appears to be mostly favorable with various guests appreciating the free Wi-Fi available throughout the entire property. While some guests have highlighted that the Wi-Fi connection was excellent and powerful, others felt that the Wi-Fi was only average or did not reach their rooms effectively. Despite some occasional issues like slow speeds and weak signals, the provision of ample, free Wi-Fi often stood out as a positive aspect of the overall guest experience. However, other unrelated service aspects, such as the breakfast booking system, received some criticism.
Family
Best Western Motherwell Centre Moorings Hotel is highly regarded for its family-friendly atmosphere and facilities, making it a suitable choice for those traveling with kids. Many families have enjoyed their stay, noting that the clean rooms and helpful staff add to the positive experience. The hotel's appeal extends to special occasions with families gathering for events like Christmas dinner and significant birthdays. Children seem to particularly enjoy their stay, contributing to the hotel's reputation as a great option for family visits. Despite some mention of noisy rooms, the feedback on the hotel's suitability for families remains overwhelmingly positive.
3 Star
The Best Western Motherwell Centre Moorings Hotel receives positive remarks for being a comfortable and clean three-star establishment. Guests frequently commend the hotel for its cleanliness and comfort, highlighting that the rooms are updated and meet the expectations of a three-star rating. The food quality and the staff’s friendliness and helpfulness are also commonly praised, further enhancing the overall experience. While not luxurious, the accommodations often exceeded guests' expectations, making it a highly recommended choice. The hotel is noted for being competitively priced, providing good value for what it offers in its category. It stands out as a reliable and comfortable option for travelers seeking a decent three-star hotel.
Accessible
The Best Western Motherwell Centre Moorings Hotel is in an accessible and convenient location, ideal for visiting family and easily reached by public transportation. Those with mobility issues were generally accommodated with ground floor and accessible rooms available that were kept clean and well-maintained. There were some challenges noted, such as the lack of a lift and steps leading up to certain rooms; thus, it is advisable for guests with mobility concerns to request a ground floor room. Travelers with pets should also consider this, as there are no elevators to the upper floors. The hotel's service, pleasant location and features like a beer garden make it a comfortable stay despite these accessibility issues.
Dog Friendly
The Best Western Motherwell Centre Moorings Hotel is highly praised for its dog-friendly environment, consistently noted across multiple reviews. Guests frequently describe the hotel as exceptionally welcoming to dogs with staff making both pets and their owners feel at home. The establishment is lauded for its considerate and inclusive attitude towards dogs with several mentions indicating that dogs enjoyed their stay as much as their human companions.
An added convenience for pet owners is the hotel's proximity to a large park just across the road, offering ample space for dogs to stretch their legs and enjoy outdoor activities. This accessibility, combined with the friendly atmosphere, makes it a suitable choice for travelers with pets. The hotel's location near the M74 and nearby shops and supermarkets adds to its convenience for guests traveling with dogs.
Overall, the Best Western Motherwell Centre Moorings Hotel appears to be a fantastic option for anyone looking to travel with their furry friends.
No, Best Western Motherwell Centre Moorings Hotel doesn't have any pool.
No, a spa isn't available at Best Western Motherwell Centre Moorings Hotel.
Yes, Best Western Motherwell Centre Moorings Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Motherwell Centre Moorings Hotel.
No, Best Western Motherwell Centre Moorings Hotel doesn't have a gym.