Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
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Summary of reviewsPlanet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort, promises a generally impressive and memorable stay, predominantly highlighted by its beautiful and secluded location in Papagayo Bay. Guests often appreciate the captivating views and tranquil seaside setting, which provide an ideal retreat for relaxation and picturesque walks.
The resort's facilities are well-regarded, especially the luxurious and clean rooms, many of which offer stunning ocean views. The comfortable beds and stylish design, complete with details like rainfall showers, contribute to a highly enjoyable accommodation experience, although occasional minor maintenance issues and obstructed views were noted.
The hotel's dining aspects earn mostly positive feedback. The breakfast buffet is praised for its variety and quality, albeit with some critiques about occasional cold food and long lines during peak times. Dinner options are widely appreciated for their diversity and taste with guests particularly enjoying the à la carte and themed restaurants. However, securing a table can be a logistical challenge during busy periods and there were a few comments about limited poolside and room service food options.
Cleanliness at the resort is generally commended with many guests describing the premises as impeccably maintained. While there were isolated reports of cleanliness issues, such as unclean beds and hallways, the overall sentiment towards the hotel's upkeep is favorable.
The staff at Planet Hollywood Costa Rica stand out for their exceptional service and friendliness, often going above and beyond to ensure a welcoming atmosphere. Guests frequently mention the animation team and the personalized service provided by the staff, which significantly enhances their stay.
The spa also receives high marks for its relaxing environment and excellent treatments, despite occasional issues with the steam room. The pool area is another highlight, providing a fun and well-maintained environment, although guests noted early closures and quickly occupied chairs as minor drawbacks.
The beach, on the other hand, has mixed reviews. While some appreciate the unique black sand and calm atmosphere, others feel it lacks in maintenance and ideal conditions for swimming. The beach's appearance, likened more to a lake, may not meet all visitors' expectations for a coastal experience.
Overall, Planet Hollywood Costa Rica delivers a highly rated, all-inclusive experience with excellent food, attentive service and a delightful atmosphere. While there are minor areas for improvement, the resort stands out as an attractive destination for those seeking a blend of relaxation and luxury, particularly benefiting from the amenities and convenience offered by its star class services.
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The resort's facilities are well-regarded, especially the luxurious and clean rooms, many of which offer stunning ocean views. The comfortable beds and stylish design, complete with details like rainfall showers, contribute to a highly enjoyable accommodation experience, although occasional minor maintenance issues and obstructed views were noted.
The hotel's dining aspects earn mostly positive feedback. The breakfast buffet is praised for its variety and quality, albeit with some critiques about occasional cold food and long lines during peak times. Dinner options are widely appreciated for their diversity and taste with guests particularly enjoying the à la carte and themed restaurants. However, securing a table can be a logistical challenge during busy periods and there were a few comments about limited poolside and room service food options.
Cleanliness at the resort is generally commended with many guests describing the premises as impeccably maintained. While there were isolated reports of cleanliness issues, such as unclean beds and hallways, the overall sentiment towards the hotel's upkeep is favorable.
The staff at Planet Hollywood Costa Rica stand out for their exceptional service and friendliness, often going above and beyond to ensure a welcoming atmosphere. Guests frequently mention the animation team and the personalized service provided by the staff, which significantly enhances their stay.
The spa also receives high marks for its relaxing environment and excellent treatments, despite occasional issues with the steam room. The pool area is another highlight, providing a fun and well-maintained environment, although guests noted early closures and quickly occupied chairs as minor drawbacks.
The beach, on the other hand, has mixed reviews. While some appreciate the unique black sand and calm atmosphere, others feel it lacks in maintenance and ideal conditions for swimming. The beach's appearance, likened more to a lake, may not meet all visitors' expectations for a coastal experience.
Overall, Planet Hollywood Costa Rica delivers a highly rated, all-inclusive experience with excellent food, attentive service and a delightful atmosphere. While there are minor areas for improvement, the resort stands out as an attractive destination for those seeking a blend of relaxation and luxury, particularly benefiting from the amenities and convenience offered by its star class services.
Luxury Resort
A 5-star all-inclusive resort with an entertainment theme, part of Marriott's Autograph Collection. It offers luxurious suites, multiple pools including a private Star Class™ pool, 7 restaurants, a spa, and VIP amenities for Star Class™ guests.
Beachfront Resort
Offers a unique beachfront experience with a Hollywood theme, located on Playa Manzanillo. Provides all-inclusive amenities, including multiple restaurants, bars, and pools, along with direct beach access. The vibrant atmosphere and entertainment options make it a fun and memorable beachfront destination.
Family Friendly Resort
This all-inclusive resort offers a Star Kids Club with activities like acting, dancing, and costume design. It features a Splash Kids Zone by the pool and suites with options like butler service, spacious layouts, and private balconies, perfect for families seeking a stylish getaway.
Resort with Swimming Pool
This all-inclusive resort boasts a range of well-maintained swimming pools. Guests often highlight the attractiveness and enjoyment offered by the pool area, noting the clean and inviting environment.
Children's Pool Outdoor Pool
Business Resort
This all-inclusive resort offers a range of amenities and services suitable for business travelers, including meeting spaces. The resort provides comfortable rooms/suites and meeting space with all the necessary amenities.
Resort with Parking
As a resort, it is designed to accommodate a large number of guests, indicating a high likelihood of ample parking space and organized parking facilities. All-inclusive resorts typically prioritize guest convenience, and sufficient parking is a key aspect of this.
EV charging stations
Resort with Gym
This all-inclusive resort features a 'PUMPED' Fitness Center, swimming pools, and a PH Spa & Beauty Bar. It offers a fashionable vacation surrounded by natural wonders and unique experiences.
Resort with All Inclusive Packages
This resort provides a star-studded experience with a focus on entertainment and modern amenities. It offers multiple dining options, themed parties, and a variety of activities suitable for all ages, ensuring a memorable and fun-filled all-inclusive stay.
5-Star Resort
This all-inclusive resort in Papagayo offers a celebrity-themed experience with luxurious amenities. It provides a high-end, all-inclusive experience suitable for a relaxing getaway.
Resort with Outdoor Pool
This resort is noted as a fun and engaging environment with activities for all ages, including a kids' zone and nightly entertainment. It is also listed as a popular hotel with pools.
Resort with Children's Pool
This resort features a dedicated Splash Kids Zone by the pool, allowing parents to relax while children play. It also offers a Star Kids Club with activities like acting, dancing, and singing, and an open-air movie theater for family entertainment. There are two refreshing pools, a hot tub, and a splash pad, with a private STAR Class™ pool available for those in Star Class™ suites.
Resort with EV Charging Stations
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Accessible Resort
Resort for Yoga
Guest Reviews
Nestled in the beautiful tourist area of Papagayo Bay, Planet Hollywood Costa Rica boasts a very good location with some truly stunning views. The hotel is close to the beach, providing guests with an ideal spot for both relaxation and picturesque walks during low tide. The location is both secluded and accessible, offering an isolated retreat from the hustle and bustle of everyday life and making it perfect for those seeking a tranquil getaway.
The overall facilities and food are well-regarded with guests having positive things to say about their experiences at the resort. The resort is in a beautiful location with rooms overlooking the lovely Papagayo Bay enhancing the stay for many visitors.
However, there are some minor inconveniences noted, such as the beach being a bit far from certain rooms, sometimes requiring the use of a cart which might not always be timely. The beach setup could be improved as there were no loungers provided, which some guests found inconvenient. Additionally, the resort is located a long way from other places of interest, which may be a drawback for those looking to explore beyond the resort easily.
Despite these minor issues, the location and overall atmosphere of the resort remain highly praised, contributing to a satisfying and memorable stay.
Planet Hollywood Costa Rica offers a generally satisfying breakfast experience, highlighted by an array of options to suit various tastes. Guests frequently comment on the quality of the breakfast, describing it as magnificent and excellent. The breakfast buffet stands out for its variety with fresh fruits and healthy options available. There are mixed opinions with some mentioning that breakfast could improve and occasionally the food was served cold. Despite the limited selection of restaurants open for breakfast, the effort put into the spread and the exceptional service from the staff seem to elevate the overall experience. However, long lines might be encountered during peak times. Overall, breakfast at Planet Hollywood Costa Rica appears to be a well-rounded part of the all-inclusive dining experience at this resort.
Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort, offers a variety of dining experiences that generally receive positive feedback. Guests appreciated the excellent dining options, noting the wide variety and quality of food available. Many found the meals delicious, highlighting the food as a solid 8 out of 10 with particular praise for the à la carte and themed restaurants. The evening shows added to the vibrant dining atmosphere, enhancing the overall experience.
However, securing a table for dinner can be a challenge, often requiring an early arrival around 6 PM to avoid long waits. This issue was compounded by reports of the restaurants being fully booked despite not requiring reservations. Some guests experienced extended waiting times, especially for private dinners or at popular venues like the Mexican restaurant.
While the buffet options throughout the day received high marks for their enormous selection and tastiness, there were occasional complaints about food quality. Additionally, the pool area and room service food options were noted as limited. An exclusive closure of a restaurant for a premium group and the logistical challenges of dining during peak times were also points of contention.
Overall, the resort provides a diverse and flavorful dining experience with some logistical hurdles to navigate during busy periods.
Planet Hollywood Costa Rica, an Autograph Collection All-Inclusive Resort, offers guests a notably positive experience when it comes to accommodation. The reviews highlight the luxurious and comfortable nature of the rooms, making a stay here highly enjoyable. Guests frequently comment on the cleanliness and spaciousness with many appreciating the stylish design and details like the rainfall showers. The rooms are described as beautiful and some even have incredible ocean views, though there are instances where the view may be obstructed by trees.
Comfort seems to be a consistent theme with many guests praising the super comfortable beds and effective air conditioning. The star class suites with ocean views are particularly noted for adding an extra touch of luxury. Despite a couple of mentions regarding minor maintenance issues and lighting, the overall impression is that of high-quality, well-appointed accommodations. The resort also offers convenient transport around its facilities with plenty of carts available, enhancing the guest experience further.
The beds at Planet Hollywood Costa Rica receive mostly positive feedback from guests. Many reviewers describe the beds as super comfortable, incredibly comfortable and extremely comfortable. There are also mentions of cozy beds that enhance the overall experience. However, a minority of reviews indicate some issues with cleanliness and bed quality, such as dirty sheets, larvae, hair, unpleasant pillow smells and an old, lumpy bed. Despite these occasional problems, many guests highlight the satisfaction they find in the great beds and rooms.
Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort, has received varied feedback regarding the cleanliness of its premises. Reviewers frequently highlighted the impeccably maintained facilities with many describing them as clean, tidy and comfortable. Numerous guests were particularly impressed with the immaculate cleanliness of the rooms and bathrooms, often noting that they were among the cleanest they had ever experienced.
However, not all reviews were entirely positive. Some guests encountered cleanliness issues, such as dirty beds with larvae and hair on the sheets and bathrooms with unpleasant odors. Instances of uncleared tables and hallways with cleanliness concerns were also mentioned. Despite these occasional setbacks, the overall sentiment towards the hotel's cleanliness remains highly favorable with many guests commending the well-maintained property and clean, comfortable rooms.
At Planet Hollywood Costa Rica, an Autograph Collection All-Inclusive Resort, the hotel staff consistently receive high praise from guests. Visitors frequently highlight the exceptional service they experience throughout their stay, noting the staff's friendly and personable nature. The staff's attention to detail and willingness to go above and beyond creates a welcoming atmosphere from arrival to departure.
The restaurants and bars boast excellent service, accentuated by the staff's cheerful and helpful demeanor. Guests appreciate the efforts of the animation team at the pool, which adds to the overall enjoyment of their stay. The customer service stands out as particularly exceptional with many reviewers mentioning the staff’s ability to remember guests' names and greet them personally.
Despite a few isolated instances of subpar service, such as issues with housekeeping or certain management staff, the overwhelming sentiment remains positive. The staff's kindness and the high-quality service they provide enhance the resort experience significantly. Overall, the dedication and warmth of the Planet Hollywood Costa Rica staff contribute strongly to the unique and memorable experience for guests.
The spa at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort, stands out as a notable feature for many guests. With descriptions of the spa being excellent, relaxing and amazing, it clearly left a positive impression. The staff received high praise for their treatment, adding to the overall enjoyable experience. Guests particularly appreciated the hydrotherapy pool, which was highlighted as fantastic. However, it's worth noting that the steam room was reported to be non-functional during some visits. Despite this, the spa overall is considered a great addition to the resort, contributing significantly to a soothing and pleasurable stay.
Planet Hollywood Costa Rica, an Autograph Collection All-Inclusive Resort, boasts a range of swimming pools that have generally delighted guests with their pleasant and well-maintained facilities. Reviewers often highlighted the attractiveness and enjoyment offered by the pool area, noting the clean and inviting environment. The pool and chairs were frequently praised and the atmosphere was described as fun and appealing, enhanced by a commendable animation team and pool activity coordinators.
Despite a few mentions of the pool being closed at times for maintenance or contamination, many guests still spoke highly of the well-kept facilities and the beautiful poolside setting. The extensive dining options also contributed positively to the overall experience. However, it was noted that pool chairs tend to be occupied quickly and the pools close relatively early in the evening at 7 pm. Overall, the pool area at Planet Hollywood Costa Rica leaves a favorable impression, promising an enjoyable and lively experience for visitors.
The beach at Planet Hollywood Costa Rica, an Autograph Collection All-Inclusive Resort, has mixed reviews. The resort is located on a black sand beach that some guests appreciate, contributing to a unique and calm atmosphere. However, the beach in front of the hotel has been described as looking more like a lake, which might not meet everyone's coastal expectations. Some guests note that the beach area could be better maintained and the sunbeds need more attention. Additionally, it is not considered ideal for swimming, which may be a drawback for those eager to enjoy ocean activities. While a few found the beach to be nice but small, the overall consensus is that it might not be a highlight of the stay. For visitors prioritizing a beautiful and easily accessible beach experience, there may be better options.
Planet Hollywood Costa Rica, part of the Autograph Collection, offers an overall highly rated experience that has generally impressed guests. Visitors have described their stays as 5-star and breathtaking with emphasis on the impeccable service provided by the staff. General sentiment leans towards the positive with mentions of friendly and exceptional staff, delicious food and a very nice resort atmosphere.
However, some concerns were noted, particularly around the quality of the food not fully meeting five-star expectations and inconsistencies across the quality of restaurants. There were also isolated mentions of service delays at the buffet. Despite these few areas for improvement, the overall impression aligns with a five-star experience for many guests, especially those who enjoyed the "star class" amenities.
Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort, has received numerous positive reviews for its all-inclusive experience and services. Guests consistently praise the excellent dining options and note the variety and deliciousness of the food. Many appreciate that the hotel truly operates as an all-inclusive resort with some attendees highlighting it as one of the best all-inclusive options they've encountered.
The resort also offers thoughtful services such as free COVID-19 tests, adding to the convenience and peace of mind for travelers. While the all-inclusive package allows for extensive relaxation and enjoyment, some guests felt that the scope of inclusions could be broader. A few visitors mentioned additional costs associated with certain dining experiences and there were mixed reviews on the quality of drinks. Overall, the resort is highly regarded for its excellent food and ability to provide a great all-inclusive vacation experience.
Location Show Map
Location
The overall facilities and food are well-regarded with guests having positive things to say about their experiences at the resort. The resort is in a beautiful location with rooms overlooking the lovely Papagayo Bay enhancing the stay for many visitors.
However, there are some minor inconveniences noted, such as the beach being a bit far from certain rooms, sometimes requiring the use of a cart which might not always be timely. The beach setup could be improved as there were no loungers provided, which some guests found inconvenient. Additionally, the resort is located a long way from other places of interest, which may be a drawback for those looking to explore beyond the resort easily.
Despite these minor issues, the location and overall atmosphere of the resort remain highly praised, contributing to a satisfying and memorable stay.
Breakfast
Dinner
However, securing a table for dinner can be a challenge, often requiring an early arrival around 6 PM to avoid long waits. This issue was compounded by reports of the restaurants being fully booked despite not requiring reservations. Some guests experienced extended waiting times, especially for private dinners or at popular venues like the Mexican restaurant.
While the buffet options throughout the day received high marks for their enormous selection and tastiness, there were occasional complaints about food quality. Additionally, the pool area and room service food options were noted as limited. An exclusive closure of a restaurant for a premium group and the logistical challenges of dining during peak times were also points of contention.
Overall, the resort provides a diverse and flavorful dining experience with some logistical hurdles to navigate during busy periods.
Rooms
Comfort seems to be a consistent theme with many guests praising the super comfortable beds and effective air conditioning. The star class suites with ocean views are particularly noted for adding an extra touch of luxury. Despite a couple of mentions regarding minor maintenance issues and lighting, the overall impression is that of high-quality, well-appointed accommodations. The resort also offers convenient transport around its facilities with plenty of carts available, enhancing the guest experience further.
Beds
Cleanliness
However, not all reviews were entirely positive. Some guests encountered cleanliness issues, such as dirty beds with larvae and hair on the sheets and bathrooms with unpleasant odors. Instances of uncleared tables and hallways with cleanliness concerns were also mentioned. Despite these occasional setbacks, the overall sentiment towards the hotel's cleanliness remains highly favorable with many guests commending the well-maintained property and clean, comfortable rooms.
Staff
The restaurants and bars boast excellent service, accentuated by the staff's cheerful and helpful demeanor. Guests appreciate the efforts of the animation team at the pool, which adds to the overall enjoyment of their stay. The customer service stands out as particularly exceptional with many reviewers mentioning the staff’s ability to remember guests' names and greet them personally.
Despite a few isolated instances of subpar service, such as issues with housekeeping or certain management staff, the overwhelming sentiment remains positive. The staff's kindness and the high-quality service they provide enhance the resort experience significantly. Overall, the dedication and warmth of the Planet Hollywood Costa Rica staff contribute strongly to the unique and memorable experience for guests.
Spa
Pool
Despite a few mentions of the pool being closed at times for maintenance or contamination, many guests still spoke highly of the well-kept facilities and the beautiful poolside setting. The extensive dining options also contributed positively to the overall experience. However, it was noted that pool chairs tend to be occupied quickly and the pools close relatively early in the evening at 7 pm. Overall, the pool area at Planet Hollywood Costa Rica leaves a favorable impression, promising an enjoyable and lively experience for visitors.
Beach
5 Star
However, some concerns were noted, particularly around the quality of the food not fully meeting five-star expectations and inconsistencies across the quality of restaurants. There were also isolated mentions of service delays at the buffet. Despite these few areas for improvement, the overall impression aligns with a five-star experience for many guests, especially those who enjoyed the "star class" amenities.
All-Inclusive Packages
The resort also offers thoughtful services such as free COVID-19 tests, adding to the convenience and peace of mind for travelers. While the all-inclusive package allows for extensive relaxation and enjoyment, some guests felt that the scope of inclusions could be broader. A few visitors mentioned additional costs associated with certain dining experiences and there were mixed reviews on the quality of drinks. Overall, the resort is highly regarded for its excellent food and ability to provide a great all-inclusive vacation experience.
Yes, Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort.
No, Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort doesn't allow dogs.
Yes, parking facilities are available at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort.
Yes, Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort has a gym.
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