Hotel Zaraya
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Summary of reviewsHotel Zaraya stands out as a central and convenient choice for visitors eager to explore the city, thanks to its prime location near key attractions like Santander Park and Ventura Plaza. Guests appreciate the hotel's easy access to shops and restaurants, enhancing their overall city experience. The hotel’s colonial charm, paired with its cleanliness and friendly staff, rounds out a satisfying visit for most guests.
The breakfast at Hotel Zaraya is frequently praised for its delightful and varied menu, with many guests appreciating the local flavors and the excellent value it adds to their stay. Despite minor mentions of limited choices at times, the overall dining experience is enriched by attentive service provided by a welcoming team.
In terms of accommodation, Hotel Zaraya scores well for its spacious and clean rooms. Visitors often note the exceptional condition of the rooms, with particular approval for the spotless bathrooms and comfortable beds, although some mention the mattresses could be a bit firm. The affordability and quality of amenities, including the pool, contribute significantly to a comfortable stay despite occasional maintenance issues.
Cleanliness remains a strong point for the hotel, with guests continuously commending the immaculate state of both rooms and common areas. This commitment to hygiene is complemented by the hotel’s attentive staff, who are lauded for their friendliness and willingness to go above and beyond to ensure a pleasant guest experience.
While the pool is considered a pleasant and quiet retreat, some guests suggest that it could benefit from better maintenance and access to sunlight. The cold water and occasional repair work have been minor drawbacks, but it remains a satisfactory option for relaxation.
Overall, Hotel Zaraya delivers a high-quality experience with its combination of strategic location, cleanliness, and outstanding service. Despite minor areas for improvement like bed comfort and pool maintenance, it remains a highly recommended choice for travelers looking for convenience, comfort, and a welcoming environment.
Categories
The breakfast at Hotel Zaraya is frequently praised for its delightful and varied menu, with many guests appreciating the local flavors and the excellent value it adds to their stay. Despite minor mentions of limited choices at times, the overall dining experience is enriched by attentive service provided by a welcoming team.
In terms of accommodation, Hotel Zaraya scores well for its spacious and clean rooms. Visitors often note the exceptional condition of the rooms, with particular approval for the spotless bathrooms and comfortable beds, although some mention the mattresses could be a bit firm. The affordability and quality of amenities, including the pool, contribute significantly to a comfortable stay despite occasional maintenance issues.
Cleanliness remains a strong point for the hotel, with guests continuously commending the immaculate state of both rooms and common areas. This commitment to hygiene is complemented by the hotel’s attentive staff, who are lauded for their friendliness and willingness to go above and beyond to ensure a pleasant guest experience.
While the pool is considered a pleasant and quiet retreat, some guests suggest that it could benefit from better maintenance and access to sunlight. The cold water and occasional repair work have been minor drawbacks, but it remains a satisfactory option for relaxation.
Overall, Hotel Zaraya delivers a high-quality experience with its combination of strategic location, cleanliness, and outstanding service. Despite minor areas for improvement like bed comfort and pool maintenance, it remains a highly recommended choice for travelers looking for convenience, comfort, and a welcoming environment.
Business Hotel
This hotel is well-located and provides the necessary amenities for a pleasant business trip.
Hotel with Parking
Guests at this hotel can utilize the free parking and free private parking options provided.
3-Star Hotel
Located close to Colon Park and San Jose Cathedral, this hotel offers recreation opportunities such as an outdoor pool, a terrace, and a garden. It also provides complimentary wireless internet access and concierge services.
Hotel with Outdoor Pool
Hotel Zaraya offers an outdoor swimming pool for guest recreation. A bar is located near the pool area, providing convenient access to drinks and refreshments.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
About Hotel Zaraya
License: 7570
Guest Reviews
Location
Although the breakfast is highlighted as delightful and the facilities are well kept, some feedback suggests minor improvements could be made in variety offered. Patrons appreciate the tranquility of the hotel, allowing for restful nights, and the establishment provides parking, adding to the convenience for those traveling with vehicles. Hotel Zaraya emerges as a favored destination for those seeking a comfortable stay with the added benefit of an excellent location, offering both relaxation and easy access to city life.
Breakfast
On the flip side, a few reviews mention the limited variety and occasional service hiccups, with some guests experiencing constraints on the selection available to them. These minor criticisms, however, seem to be overshadowed by the overwhelmingly positive remarks about the flavorful and ample breakfasts.
In summary, while there might be occasional limitations in variety, the general consensus is that Hotel Zaraya offers a delightful breakfast experience, bolstered by good quality and attentive service.
Rooms
The hotel takes pride in its facilities, which are labeled as impeccable, and its attentive staff who are frequently commended for their welcoming nature. Located conveniently close to downtown and near Ventura Mall, the hotel provides an ideal base for exploring the area. Guests also appreciate the affordability of amenities like the pool, which complements the overall comfort of a stay at Hotel Zaraya.
While some reviews mention that the rooms are a bit outdated and the hotel doesn't entirely match its advertisements, most guests find the accommodation satisfactory and recommend it for its spaciousness and dedicated service. The minor issues like occasional air conditioning malfunction are overshadowed by the hotel's overall commitment to guest satisfaction, making it a reliable choice for a comfortable and hassle-free stay.
Beds
Cleanliness
Despite a couple of minor setbacks such as isolated incidents of leftover hair in the showers and a strong smell of cleaning products, guests overwhelmingly report satisfaction with the hotel's tidy conditions. The convenient location near the downtown area and Ventura Mall, coupled with a friendly and efficient service, further enhances the guest experience. The overall feedback suggests that Hotel Zaraya offers a high-quality stay with its commitment to maintaining cleanliness and comfort.
Staff
The hotel's receptionists, including standouts like Leydi, receive special commendations for their helpfulness and dedication. Guests appreciate the prompt and courteous service, often describing interactions with staff members as pleasant and supportive. Whether interacting with the reception, dining area, or cleaning staff, the general consensus is that Hotel Zaraya excels in creating a friendly and welcoming environment for its visitors. Overall, the consistent level of excellent service and attention to detail from the hotel staff contributes significantly to an enjoyable guest experience.
Pool
Yes, Hotel Zaraya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Zaraya.
No, Hotel Zaraya doesn't allow dogs.
Yes, parking facilities are available at Hotel Zaraya.
No, Hotel Zaraya doesn't have a gym.
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