Hotels, Apartments, B&Bs in Cucuta

Hotel Casino Internacional

Hotel in Cucuta

9.0

Excellent

From $66

$

Info Summary of reviewsHotel Casino Internacional is a highly recommended place to stay in Cúcuta, according to satisfied guests. The hotel's unbeatable location near the Ventura Plaza shopping mall and commercial outlets, entertainment and dining options make it an ideal choice for travelers. The breakfast is described as excellent, delicious and varied with high-quality food and copious portions. The hotel's comfortable and spacious rooms with excellent bedding provide a peaceful night's rest and recent renovations have left them looking beautiful and elegant. Guests appreciate the cleanliness of the hotel and its rooms with several giving it a top score for cleanliness. The staff is described as amazing with exceptional service and attention to detail, led by the manager, Alba. The pool is beautiful and always attended by a lifeguard and the beds and pillows are comfortable and provide a perfect night's sleep. Though some minor inconveniences were reported, they are easily outweighed by the overall friendliness and great service provided by the hotel's staff. Families especially appreciate the enjoyable and clean pool area and find it to be a great addition to their stay.
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Indoor Pool Outdoor Pool

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Hotel CasaBlanca Cucuta

Hotel in Cucuta

8.4

Very Good

From $35

$

Info Summary of reviewsHotel CasaBlanca Cucuta enjoys frequent praise for its prime location, situated conveniently in the heart of Cucuta. Guests find it easy to access downtown attractions and the Ventura Mall, making it a great choice for exploring the city. Despite some concerns about the neighborhood's safety after dark, the hotel's central positioning and its clean, comfortable amenities, like a rooftop restaurant with spectacular views, shine through. The staff’s friendliness and high service standards further enhance the experience.

The breakfast offerings at the hotel receive mixed feedback. Many guests commend the taste and variety, describing it as delicious and accommodating in schedule. However, there's room for improvement in terms of expanding options and addressing issues like running out of food early and unappetizing cold dishes.

The dining experience, especially at the 360 restaurant, is largely positive. The luxurious ambiance, tasty food and friendly service make dining a highlight, aside from occasional critiques about dish freshness and service speed. Many find the meals delicious, recommending the restaurant despite some discrepancies in quality and price balance.

The rooms are generally praised for their cleanliness, comfort and modern amenities, contributing to a satisfactory stay. While noise and maintenance issues occasionally detract from the experience, the general consensus highlights the quality of the facilities and professional staff service.

Cleanliness stands out as a significant positive aspect with guests frequently noting the impeccable condition of rooms and common areas. The pool, in particular, is commended for its cleanliness and inviting atmosphere, though some guests mentioned the inconvenience of mandatory swim caps and occasional cold water.

The staff at Hotel CasaBlanca Cucuta receive overwhelmingly positive feedback for their polite, professional and friendly demeanor, although a few reviews highlight slow check-in processes. The wifi service is dependable throughout most areas, but room-specific connectivity issues are noted.

For drivers, the parking facility is praised for its security, easy access and reasonable rates, contributing to the overall convenience of the stay. The hotel also caters well to families, offering a supportive and enjoyable environment with suitable amenities and activities.

While the comfort of beds and pillows drew mixed responses with some finding them hard and noisy, others appreciated their comfort. Finally, as a four-star hotel, CasaBlanca Cucuta is noted for its cleanliness, excellent service and favorable price-quality ratio, making it a reliable choice for both leisure and business travelers.
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Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Holiday Inn Cúcuta by IHG

Hotel in Cucuta

9.1

Excellent

From $56

$

Info

One of the newest hotels in the city offering comfortable guestrooms, a Business Center and exquisite onsite restaurants.

Summary of reviewsHoliday Inn Cúcuta by IHG, enjoys a stellar reputation among guests for its prime location, situating visitors conveniently close to shopping centers, restaurants, pharmacies and various city services. Its proximity to Ventura Plaza and the downtown area makes it ideal for both shopping and exploring Cúcuta. The hotel's rooms are frequently lauded for their outstanding cleanliness, spaciousness and comfort, featuring high-quality beds that contribute to a restful and pleasant stay.

Service at Holiday Inn Cúcuta is another strong point with numerous reviewers praising the friendly, professional and attentive staff in various departments, particularly at reception and in the restaurant. The hotel facilities, including a well-maintained pool and excellent restaurant options, are also appreciated by guests, enhancing the overall experience. The breakfast buffet stands out as an attractive feature, commonly described as excellent, delicious and varied with fresh and appetizing presentations and a pleasant dining area that includes a terrace with a city view.

The hotel’s dining experience overall receives high marks with positive feedback on the high quality and delightful taste of the dishes served at the restaurant and terrace, particularly noting the pizzas and risotto. The rooms, beautifully decorated and well-lit, offer spectacular views of the city, adding to the charm. The free Wi-Fi service is generally well-received, noted for its stability and good coverage throughout the hotel.

Despite some minor criticisms, such as occasional issues with air conditioning in rooms and common areas or the pool's limited operational hours, the Holiday Inn Cúcuta consistently delivers a high-quality guest experience. The beds in particular are highlighted for their comfort, significantly enhancing the overall stay.

In summary, Holiday Inn Cúcuta by IHG, is characterized by its strategic location, superb room comfort and cleanliness, excellent dining options, friendly and attentive service and modern facilities, making it a top choice for travelers visiting Cúcuta.
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Family Friendly Hotel

Hotel with Swimming Pool

Rooftop Pool

Business Hotel

Hotel Arizona Suites Cúcuta

Hotel in Cucuta

8.9

Excellent

From $43

$

Info Summary of reviewsHotel Arizona Suites Cúcuta enjoys a strong reputation among guests for its central location, excellent service, and overall comfort. Located in the heart of Cúcuta, the hotel offers convenient access to main attractions, shopping centers like Ventura Plaza Mall, and a variety of restaurants, making it an ideal choice for both leisure and business travelers. Guests appreciate the clean and comfortable facilities, with the friendly and attentive staff consistently enhancing the visitor experience.

The hotel's breakfast is frequently highlighted as a standout feature, offering a diverse and delicious buffet that caters to various tastes. The inviting outdoor setting by the pool is particularly appreciated. While the dinner service has received some feedback regarding minor service delays and limited options after 9:30 PM, the overall dining experience is satisfactory, with high-quality meals at affordable prices.

Rooms are praised for their spaciousness and cleanliness, providing a restful environment despite some mentions of outdated furnishings and occasional noise. The commitment to maintaining a spotless environment extends to the entire hotel, including the well-maintained pool area, which offers a cozy, though sometimes crowded, space for relaxation.

The staff at Hotel Arizona Suites Cúcuta receives exceptional praise for their professionalism and warmth, making guests feel welcome and cared for. The hotel is noted for its family-friendly atmosphere, with attentive service extending to younger guests. While the WiFi service sees mixed reviews due to connectivity issues, especially in the rooms, the staff's responsiveness to such concerns is noted.

Overall, Hotel Arizona Suites Cúcuta is highly recommended for its excellent service, strategic location, and strong value for money, reflecting the charm of a 4-star establishment. Whether visiting for business or leisure, guests frequently commend their experiences and express satisfaction with the hotel's offerings.
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Outdoor Pool

Business Hotel

Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals

Hotel in Cucuta

8.5

Very Good

From $34

$

Info Summary of reviewsHotel Faranda Bolivar Cucuta, a member of Radisson Individuals, offers an outstanding location that combines convenience with tranquility, making it an ideal choice for travelers. Positioned centrally, it provides easy access to shopping malls, supermarkets, restaurants, cafes and bars, ensuring that everything guests might need is within reach. Despite the central location, the hotel maintains a peaceful, safe environment complemented by spacious green areas and a well-kept pool that creates a restful retreat.

The hotel's breakfast receives primarily positive feedback with guests frequently praising the delicious, abundant and varied offerings. The buffet-style breakfast is lauded for its high quality, although there are some comments about limited variety and the need for better organization. In contrast, the dining experience has mixed reviews: while the food is generally described as delicious and the restaurant staff friendly, criticisms include high prices and inconsistent meal quality.

Rooms at Hotel Faranda Bolivar Cucuta are noted for their spaciousness, cleanliness and comfort. However, there are frequent calls for renovation due to outdated decor and maintenance issues like leaking pipes and non-functional air conditioning. Despite these drawbacks, the beautiful facilities and well-maintained green areas, along with the attentive staff, contribute positively to the overall guest experience.

Cleanliness is a strong point for the hotel with guests consistently praising the spotless condition of rooms and common areas. The diligent housekeeping staff ensures a high standard of hygiene, further enhancing the guest experience. However, the hotel's Wi-Fi service is an area of concern with many guests reporting weak and unstable signals, particularly in their rooms.

The pool facilities receive frequent praise for their cleanliness and refreshing atmosphere, although there are occasional remarks about maintenance and safety issues. Parking is another highlight with secure and accessible options that add convenience for guests.

The hotel also caters well to families, offering ample spaces for children to play and a generally cozy, comfortable environment. Special events, such as Christmas Eve parties, enhance the family-friendly atmosphere, though some improvements in room cleaning services and breakfast policies for children are suggested.

Guest experiences with beds are mixed; while some find them comfortable and spacious, others report discomfort due to hard and worn mattresses. Despite these varied opinions, the hotel maintains a solid reputation for delivering good value for money with its four-star services. Its pet-friendly policies are well-received, providing a welcoming environment for guests traveling with dogs.

Overall, Hotel Faranda Bolivar Cucuta offers a generally positive experience with its excellent location, clean and comfortable facilities and attentive staff standing out as major strengths, despite some areas needing improvement.
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Outdoor Pool

Hampton By Hilton Cucuta

Hotel in Cucuta

8.9

Excellent

From $56

$

Info Summary of reviewsHampton By Hilton Cucuta consistently receives positive reviews for its exceptional location, cleanliness, breakfast, room quality and overall service. The hotel is ideally situated, offering guests easy access to numerous restaurants, bars, shopping centers and key city areas. Its proximity to transportation and safe, pleasant ambiance make it an attractive choice for both leisure and business travelers.

Guests frequently praise the cleanliness and modern design of the rooms. The daily cleaning service maintains high standards, enhancing the accommodation experience. The rooms are described as comfortable, spacious and well-equipped with modern amenities, providing a restful night's sleep. The hotel's decor, featuring elegant and inviting aesthetics, adds to the appeal.

Breakfast at Hampton By Hilton Cucuta is well-received for its variety and quality. Guests commonly describe it as delicious, nutritious and well-prepared with a broad selection to cater to different tastes. The organized and clean breakfast room, combined with the excellent service, ensures a pleasant dining experience.

The staff at the hotel receive high marks for their friendliness, attentiveness and willingness to assist. The exemplary service extends across all departments, from housekeeping to the front desk, contributing to a welcoming and pleasant atmosphere.

While the hotel offers free parking, some guests note the parking area could be more spacious. Nevertheless, it generally meets the basic needs of most visitors. The hotel’s internet service has received mixed reviews with some guests finding it reliable and others reporting issues with connectivity and speed.

For business travelers, the hotel's facilities, including good WiFi and appropriate meeting spaces, are a significant advantage. Its central location further adds to its appeal for professional and executive needs.

In conclusion, Hampton By Hilton Cucuta is highly recommended for its strategic location, impeccable cleanliness, comfortable rooms and outstanding service. While there are minor areas for improvement, the hotel offers a reliable and pleasant stay, making it a preferred choice for many travelers.
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ibis Cucuta

Hotel in Cucuta

8.5

Very Good

From $36

$

Info Summary of reviewsibis Cucuta garners considerable positive feedback across various categories, marking it as a commendable option for travelers. The hotel’s central location is a major asset, being close to essential services and attractions such as restaurants, cafes, shopping centers and transportation hubs. This convenience is highly appreciated by guests, despite some nighttime safety concerns in the surrounding area. The hotel itself is lauded for its cleanliness, modernity and attentive staff, providing a comfortable and restful atmosphere with a good price-value relationship.

The breakfast offerings are praised for their variety, quality and freshness, especially the fruits and breads, though some guests wish it was included in the room rate. The dinner experience receives mixed reviews with food quality and taste being positively noted, but service speed and menu variety needing improvements.

The rooms are appreciated for their cleanliness, comfort and modern design. While some guests find them too compact, especially for longer stays or larger parties, the efficient use of space and quiet atmosphere generally provide a satisfying experience. Some minor issues such as the lack of certain amenities and occasional maintenance quirks are mentioned.

Cleanliness across the hotel is highly commended, contributing to a comfortable stay. The staff receives mixed reviews but is generally appreciated for their friendliness, attentiveness and helpfulness, adding to the welcoming environment. However, there are occasional reports of slow check-ins and service, as well as isolated instances of rudeness.

WiFi service is mostly seen in a positive light, providing fast and reliable connectivity, although a few guests have experienced slow or unavailable internet. Parking is secure and convenient with a notable underground facility, although availability can be an issue during busy periods.

The beds receive varied feedback with some guests finding them very comfortable, while others note the mattresses are too firm or thin, affecting their sleep quality. As a three-star hotel, ibis Cucuta meets expectations by providing good value for money and basic amenities, appealing to budget-conscious travelers.

For business travelers, the hotel is practical and efficient with clean, well-maintained facilities suitable for short stays. While there are some concerns about slow service and inconsistent internet reliability, the hotel’s business-oriented amenities and helpful front desk staff are beneficial.

Accessibility is noted positively, particularly for individuals with disabilities, though some areas like bathroom facilities could use enhancement. Pet owners find the hotel accommodating with pet-friendly rooms and amenities, despite some extra costs.

Overall, ibis Cucuta is a solid choice for those seeking a centrally located, clean and modern hotel with a fair balance of quality and affordability.
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Hotel Tonchalá

Hotel in Cucuta

8.3

Very Good

From $53

$

Info Summary of reviewsHotel Tonchalá is highly praised for its strategic location in the heart of the city, offering easy access to essential amenities such as the Ventura Plaza shopping center, pharmacies and dining establishments. The hotel's proximity to the airport further enhances travel convenience. Guests appreciate the attentive and friendly staff, spacious and clean rooms and delicious breakfast, making it an excellent choice for travelers seeking both comfort and convenience.

The breakfast at Hotel Tonchalá is frequently described as tasty, plentiful and homemade with guests noting the excellent service provided by the staff. However, there are some suggestions for improvement, such as increasing variety and ensuring food availability for late-morning diners.

Guests commend the spacious, comfortable and clean rooms, though some note the need for renovations, especially in the bathrooms and decor. Minor issues such as outside noise and small, malfunctioning TVs are mentioned but do not overshadow the overall positive room experience.

Cleanliness is a standout feature of Hotel Tonchalá with numerous positive remarks highlighting the well-maintained environment. Though occasional minor issues with bathroom cleanliness and toilet flushes are noted, the general consensus is that the hotel's cleanliness is commendable.

The exceptional staff at Hotel Tonchalá significantly contributes to guests' positive experiences. Visitors frequently highlight the excellent attention and friendliness of the staff, from reception to cleaning and restaurant services.

While the wifi service receives mixed feedback with some guests experiencing slow and intermittent connections in their rooms, the connection is noted to be better in communal areas like the pool.

The pool area is appreciated for its spaciousness and tranquility with many considering it a highlight of their stay. Although improvements in maintenance and cleanliness are suggested, the pool is generally well-regarded.

Lastly, the beds at Hotel Tonchalá are generally praised for their comfort, contributing to a pleasant room experience. Although some guests have differing opinions on bed firmness, the overall feedback on sleeping arrangements is positive.

In summary, Hotel Tonchalá offers a comfortable, convenient and clean stay with notable highlights including its prime location, friendly staff, spacious rooms and pleasant amenities, making it a top choice for travelers.
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EXCLUSIVO APTO CUCUTA - AIRE ACONDICIONADO - AGUA CALIENTE

Apartment in Cucuta

10

Excellent

$

Info Categories

Apartment with Swimming Pool

Apartment with Parking

Accessible Apartment

Casa Boutique CBH

Bed & Breakfast in Cucuta

9.8

Excellent

$

Info Categories

Bed & Breakfast with Parking

EV charging stations

Bed & Breakfast with Swimming Pool

Indoor Pool Outdoor Pool

Bed & Breakfast with Free Wi-Fi

Hotel B`Quin Plaza Cúcuta

Hotel in Cucuta

8.8

Excellent

From $42

$

Info Summary of reviewsHotel B`Quin Plaza Cúcuta stands out for its exceptional service, strategic location, and meticulous cleanliness, making it a top choice for travelers visiting Cúcuta. Ideally situated directly across from Ventura Plaza shopping center, the hotel provides easy access to both shopping and the city center, while maintaining a quiet atmosphere conducive to rest. Guests frequently commend the staff for their friendly and attentive service, creating a warm and welcoming environment that enhances the overall experience.

The rooms are noted for their cleanliness and comfort, featuring spacious interiors with comfortable beds and well-functioning air conditioning, ensuring a relaxing and refreshing stay. The bathrooms maintain the high standard of cleanliness seen throughout the hotel, adding to guests' comfort. While there have been occasional issues with hot water availability, the general ambiance and commitment to customer satisfaction are consistently appreciated.

Breakfast at the hotel generally receives positive feedback for its quality, with guests enjoying various Colombian staples, which offer a delicious start to the day. Some guests appreciate the added convenience of breakfast delivery to their rooms, although there is room for improvement in variety, presentation, and timing.

Overall, Hotel B`Quin Plaza Cúcuta is highly recommended for those seeking a convenient location, outstanding cleanliness, and exceptional service. The combination of these positive aspects ensures a gratifying experience for guests, making it an appealing destination for both business and leisure travelers.
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Hotel Mio Boutique

Hotel in Cucuta

7.8

Good

From $42

$

Info Summary of reviewsHotel Mio Boutique consistently impresses guests with its prime location in Cucuta, offering convenience and ease of access to main tourist attractions, shopping centers and the bustling boardwalk. The central yet quiet location ensures a well-connected stay and it is conveniently situated just 20 minutes from the airport, making it an ideal choice for visitors.

The hotel's rooms are highly praised for their cleanliness, spaciousness and comfort. Guests frequently note the high standards of cleanliness and the inviting atmosphere, enhanced by modern and beautiful design elements. The bathrooms contribute further to the overall appeal of the rooms, making for a pleasant stay. The staff receives high commendations for their friendliness, attentiveness and helpfulness, significantly enhancing the guest experience.

The pool, located on the 6th floor, offers a spectacular view and a relaxing atmosphere, making it a peaceful retreat for guests. Although not operational on Mondays and with limited availability, the pool area remains a highlight for those who plan accordingly.

Despite the positive aspects, some areas receive mixed feedback. The breakfast, while described by some as excellent and delicious, is often criticized for its lack of variety and quantity with a call for more diverse options such as fruit. Concerns about service speed and friendliness also emerge. Beds receive mixed reviews as well with some guests finding them very comfortable while others describe them as hard and lacking thick blankets.

Overall, Hotel Mio Boutique stands out for its excellent location, impeccably clean and comfortable rooms and a friendly and attentive staff, creating a positive and inviting atmosphere for all guests.
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Hotel Millenium Victoria Plaza

Hotel in Cucuta

8.1

Very Good

From $29

$

Info Summary of reviewsHotel Millenium Victoria Plaza is an excellent choice for travelers seeking convenience and a welcoming atmosphere, prominently due to its central location in Cúcuta. Guests appreciate its proximity to key attractions such as the National Park and Alejandría Shopping Center, as well as the ease of transportation provided by its closeness to the airport. While the area may feel less secure at night, the daytime experience remains vibrant and engaging.

The hotel provides a healthy and varied breakfast, often praised for its taste and diversity, appealing to guests with different preferences. Although some guests suggest that breakfast offerings could be expanded and note its relatively late start time of 7:00 am, the meal contributes to the overall positive experience due to the hotel's optimal location and attentive staff.

Rooms at the hotel deliver comfort and relaxation through modern furnishings, clean conditions, and recent upgrades such as remodeled mattresses and floors. Despite some critiques on room size, the attention to detail and air conditioning ensure a satisfying stay. The hotel's commitment to cleanliness further enhances the guest experience, with facilities and rooms being well-maintained and organized. Although the pool area could benefit from more frequent cleaning, the hotel largely offers a welcoming environment.

A major highlight of the hotel is its exceptional staff, who are often described as friendly, attentive, and personable. Members like Angie, Karen, and Jeffer receive special recognition for their excellent service. The team's prompt and effective responses to guest needs create a warm and inviting atmosphere that encourages return visits.

The hotel's pool is aesthetically pleasing and mostly well-maintained, offering a beautiful area for relaxation. While some issues with bird presence and occasional closures are noted, the pool remains an attractive feature for those seeking a leisurely and enjoyable stay.

Overall, Hotel Millenium Victoria Plaza's central location, clean environment, comfortable accommodations, and exemplary staff combine to create a positive and memorable guest experience, making it a recommended choice for travelers visiting Cúcuta.
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Hotel with Swimming Pool

Outdoor Pool

Business Hotel

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Hotel Savac

Hotel in Cucuta

From $20

$

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Dog Friendly Hotel

Hotel with Free Wi-Fi

Hotel HR AMADA Cúcuta

Hotel in Cucuta

8.6

Very Good

From $33

$

Info Summary of reviewsHotel HR AMADA Cúcuta is celebrated for its prime location in the vibrant city center, offering convenient access to local attractions, shopping centers, and the airport, making it ideal for both leisure and business travelers. The hotel rooms are highly regarded for their comfort, cleanliness, and modernity, with spacious and well-equipped facilities ensuring a pleasant stay. Guests particularly appreciate the beds, commenting on their exceptional comfort and quality, which contribute to a restful experience.

The hotel's attentive and friendly staff receive consistent praise for their exceptional service and polite demeanor, enhancing the overall guest experience. The breakfast offerings, while receiving mixed reviews, are generally appreciated for their variety and quality, although occasional concerns about simplicity and delays are noted.

Cleanliness is a standout feature, with guests frequently mentioning the well-maintained rooms and facilities, providing a cozy and luxurious environment. However, improvements could be made in areas such as Wi-Fi connectivity, which is often reported as unreliable, and parking facilities, which, while free, sometimes present challenges due to limited exclusive access and manual gate operations.

In summary, Hotel HR AMADA Cúcuta offers a comfortable, well-located accommodation option that excels in service and room quality, with some areas for enhancement in amenities like Wi-Fi and parking.
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Hotel Zaraya

Hotel in Cucuta

8.7

Very Good

From $23

$

Info Summary of reviewsHotel Zaraya stands out as a central and convenient choice for visitors eager to explore the city, thanks to its prime location near key attractions like Santander Park and Ventura Plaza. Guests appreciate the hotel's easy access to shops and restaurants, enhancing their overall city experience. The hotel’s colonial charm, paired with its cleanliness and friendly staff, rounds out a satisfying visit for most guests.

The breakfast at Hotel Zaraya is frequently praised for its delightful and varied menu, with many guests appreciating the local flavors and the excellent value it adds to their stay. Despite minor mentions of limited choices at times, the overall dining experience is enriched by attentive service provided by a welcoming team.

In terms of accommodation, Hotel Zaraya scores well for its spacious and clean rooms. Visitors often note the exceptional condition of the rooms, with particular approval for the spotless bathrooms and comfortable beds, although some mention the mattresses could be a bit firm. The affordability and quality of amenities, including the pool, contribute significantly to a comfortable stay despite occasional maintenance issues.

Cleanliness remains a strong point for the hotel, with guests continuously commending the immaculate state of both rooms and common areas. This commitment to hygiene is complemented by the hotel’s attentive staff, who are lauded for their friendliness and willingness to go above and beyond to ensure a pleasant guest experience.

While the pool is considered a pleasant and quiet retreat, some guests suggest that it could benefit from better maintenance and access to sunlight. The cold water and occasional repair work have been minor drawbacks, but it remains a satisfactory option for relaxation.

Overall, Hotel Zaraya delivers a high-quality experience with its combination of strategic location, cleanliness, and outstanding service. Despite minor areas for improvement like bed comfort and pool maintenance, it remains a highly recommended choice for travelers looking for convenience, comfort, and a welcoming environment.
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Hotel with Swimming Pool

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Hotel Fenix

Hotel in Cucuta

8.3

Very Good

$

Info Summary of reviewsHotel Fenix enjoys a strategic location, particularly advantageous for travelers requiring quick access to Cucuta airport, just a 5-minute drive away, making it ideal for short stays or layovers. While the hotel is situated far from the city center, guests appreciate its accessibility to public transportation and nearby shopping centers, adding to its value for money.

The hotel’s breakfast offerings receive mixed reviews. Many guests praise the delicious, well-presented food and friendly staff, especially highlighting the good coffee. However, others note a lack of variety, minimal portions and issues with food temperature. Suggestions for a buffet-style breakfast have been made, indicating room for improvement in this area.

When it comes to dining, the hotel's restaurant is a highlight with guests commending the delicious food, good portion sizes, extensive menu and excellent service. While some guests found the food average or noted issues like unavailable menu items, the general consensus is favorable, making the restaurant a notable feature for lunch and dinner.

Accommodation at Hotel Fenix is generally well-received with guests praising the spacious, clean and comfortable rooms equipped with modern amenities like air conditioning and Smart TVs. Occasional issues with hot water, cleanliness and noise from nearby reception areas are reported, but these do not significantly detract from the overall positive experience. Amenities like Jacuzzis and Netflix add a touch of luxury, enhancing the stay.

Hotel Fenix stands out for its high standards of cleanliness with guests frequently praising the clean rooms, facilities and pool area. The housekeeping staff receives accolades for their diligence, although there are occasional remarks about less-than-pristine elevators or minor inconvenience. The hotel maintains a generally hygienic and inviting atmosphere.

The outstanding staff at Hotel Fenix is widely praised for their kindness, politeness and exceptional service. The friendliness and helpfulness of the team create a welcoming environment with the reception and pool staff receiving particular commendation for their attentiveness and efficiency.

The hotel's wifi service is limited with a stable connection mainly available in the reception area. This might be a drawback for guests needing reliable in-room internet access, despite some level of connectivity in shared spaces.

The pool area is a prominent feature, consistently lauded for its cleanliness, spaciousness and inviting atmosphere. The addition of a jacuzzi, although sometimes lacking hot water, enhances the experience. Noise control and occasional maintenance lapses are noted but do not overshadow the generally positive feedback.

Hotel Fenix is recognized as a family-friendly accommodation with numerous guests recommending it for family visits. The hotel provides a comfortable and enjoyable environment for families, particularly enjoying the pool area suited for both adults and children.

Finally, the beds at Hotel Fenix receive mixed reviews. Many guests find the beds exceptionally comfortable, while some describe them as overly hard. Issues with bed cleanliness and noise are occasionally mentioned, though many visitors enjoy a pleasant sleep.

Overall, Hotel Fenix offers a commendable stay with its strategic airport location, delightful dining options, clean and comfortable rooms, superb staff and a family-friendly atmosphere, ensuring a largely positive experience for guests.
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Hotel Balcon Llanero

Hotel in Cucuta

9.0

Excellent

From $12

$

Info Summary of reviewsHotel Balcon Llanero is praised for its exceptional location, making it an ideal choice for travelers, particularly those with early flights or late arrivals at Camilo Daza International Airport. The hotel's proximity to shopping centers, dining options and convenient public transportation, including buses and taxis, enhances its appeal. Guests frequently commend the hotel for its cleanliness, comfort and overall value for money, noting that the rooms, while on the smaller side, are exceptionally clean and well-maintained with cozy ambiance and comfortable beds.

Breakfast at Hotel Balcon Llanero generally receives high marks for its delicious food and quality options, though some find the variety limited and offerings sometimes basic or cold. Nonetheless, the included breakfast adds significant value to the stay and guests particularly enjoy items like coffee, bread and arepas with eggs.

The hotel's cleanliness is consistently highlighted with guests impressed by the meticulous maintenance of towels, sheets, bathrooms and common areas. Minor issues like occasional noise or the need for bathroom updates do not significantly detract from the positive overall experience.

Crucially, the staff at Hotel Balcon Llanero receive extensive praise for their warmth, kindness and attentiveness. From the reception to the restaurant, staff members are noted for providing excellent customer service, making guests feel genuinely cared for and enhancing the overall stay.

However, the WiFi service at the hotel is less consistent with some guests experiencing good connectivity while others face difficulties ranging from weak signals to intermittent availability. This can be a challenge for those needing reliable internet access.

Finally, while the comfort of the beds is a point of contention—with some guests finding them comfortable and others describing the mattresses and pillows as too hard—the overall impression is that Hotel Balcon Llanero offers a convenient, clean and welcoming environment for travelers looking for value and comfort near the airport.
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Small Hotel

Hotel Plaza Cúcuta Center

Hotel in Cucuta

8.5

Very Good

From $17

$

Info Summary of reviewsHotel Plaza Cúcuta Center receives positive feedback across various categories, creating a generally favorable impression for its guests. The central location of the hotel is a major asset, offering easy access to shopping, public transport and key city attractions. This convenience is particularly appreciated for daytime activities and business travelers, despite some concerns about safety and cleanliness in the surrounding area.

The breakfast at the hotel is highly praised for its quality, variety and service. Guests enjoy a diverse menu that caters to different tastes, featuring both American-style and local dishes, which are prepared fresh and served with excellent coffee. This positive breakfast experience serves as a great start to their day.

Cleanliness is a standout feature at Hotel Plaza Cúcuta Center. The entire property, including the rooms and common areas, is meticulously maintained, providing a hygienic and comfortable environment. The hotel's rooms are noted for their comfort and spaciousness with clean and well-maintained interiors. However, some guests mention issues with small and uncomfortable bathrooms, limited amenities and occasional temperature control problems.

The staff at the hotel consistently receives high praise for their friendliness, attentiveness and excellent service, contributing significantly to the hotel's welcoming atmosphere. This level of service is particularly valued by families and guests with special needs, making the hotel a family-friendly option.

The WiFi service at the hotel garners mixed reviews with some guests praising its speed and reliability, while others experience frequent connectivity issues, especially in certain areas of the hotel.

Although the beds receive some criticism for being too hard and uncomfortable, the hotel still manages to appeal to business travelers due to its practical amenities and accommodating nature for teleworking needs.

Overall, Hotel Plaza Cúcuta Center is a commendable choice for travelers seeking a centrally located, clean and welcoming place to stay with particular highlights including its breakfast, staff service and convenient accessibility for business and family trips.
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Hotel Macaw Cúcuta

Hotel in Cucuta

8.8

Excellent

$

Info Categories

Dog Friendly Hotel

Hotel with Parking

Accessible Hotel

Hotels in Cucuta