Hotel Balcon Llanero

Cucuta , , Av 7a # 18n - 41 Zona Industrial (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Balcon Llanero is praised for its exceptional location, making it an ideal choice for travelers, particularly those with early flights or late arrivals at Camilo Daza International Airport. The hotel's proximity to shopping centers, dining options and convenient public transportation, including buses and taxis, enhances its appeal. Guests frequently commend the hotel for its cleanliness, comfort and overall value for money, noting that the rooms, while on the smaller side, are exceptionally clean and well-maintained with cozy ambiance and comfortable beds.

Breakfast at Hotel Balcon Llanero generally receives high marks for its delicious food and quality options, though some find the variety limited and offerings sometimes basic or cold. Nonetheless, the included breakfast adds significant value to the stay and guests particularly enjoy items like coffee, bread and arepas with eggs.

The hotel's cleanliness is consistently highlighted with guests impressed by the meticulous maintenance of towels, sheets, bathrooms and common areas. Minor issues like occasional noise or the need for bathroom updates do not significantly detract from the positive overall experience.

Crucially, the staff at Hotel Balcon Llanero receive extensive praise for their warmth, kindness and attentiveness. From the reception to the restaurant, staff members are noted for providing excellent customer service, making guests feel genuinely cared for and enhancing the overall stay.

However, the WiFi service at the hotel is less consistent with some guests experiencing good connectivity while others face difficulties ranging from weak signals to intermittent availability. This can be a challenge for those needing reliable internet access.

Finally, while the comfort of the beds is a point of contention—with some guests finding them comfortable and others describing the mattresses and pillows as too hard—the overall impression is that Hotel Balcon Llanero offers a convenient, clean and welcoming environment for travelers looking for value and comfort near the airport.
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Family Friendly Hotel

Small Hotel

Room Types
Economy Single Room This single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Single Room This air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Hotel Balcon Llanero boasts an unbeatable location, making it a prime choice for travelers, particularly those passing through Cúcuta or needing close proximity to Camilo Daza International Airport. Its strategic position, just a few minutes from the airport, is repeatedly praised for offering convenience and ease, enabling guests to quickly reach their flights. This is particularly advantageous for late arrivals or early departures, ensuring a stress-free travel experience.

The hotel also benefits from its closeness to various amenities, including shopping centers and places to eat, enhancing its appeal. Access to public transportation is straightforward with bus routes and taxi availability right outside the hotel, offering easy transit to the city center and other key areas.

Guest reviews commend the hotel not only for its perfect location but also for its cleanliness, comfort and overall value for money. The rooms are well-equipped and the dining options, including an onsite restaurant, receive high marks for delicious food. Additional praise is given for the friendly and attentive staff, which adds to the overall positive experience.

Despite some minor concerns about the road's darkness at night, the general consensus is that Hotel Balcon Llanero provides excellent accommodation for travelers requiring a convenient, comfortable and accessible stay near the airport. The hotel's proximity to both the airport and the bus terminal further underscores its suitability for those in transit.

Breakfast
Hotel Balcon Llanero's breakfast offerings generally receive high praise from guests. Many commend the breakfast as delicious with numerous mentions of the excellent quality and tasty options that are included with the room price. Guests appreciate the variety and the attentive service provided by the restaurant staff. The included meals also seem to add value to the overall stay, enhancing the experience with their flavorsome selections.

While the breakfast receives many accolades, a recurring theme in the reviews indicates that some guests find the breakfast to be basic and suggest that it could benefit from more variety. However, despite a few mentions of breakfast being insufficient or occasionally cold, most guests emphasize the deliciousness of the food, particularly the coffee, bread or arepas with eggs.

Overall, the breakfast at Hotel Balcon Llanero is well-regarded, contributing positively to guests’ stays and leaving them satisfied and ready to start their day. The inclusion of breakfast in the room rate is seen as a substantial perk, providing both convenience and enjoyment.

Rooms
Hotel Balcon Llanero has earned a reputation for its comfortable and exceptionally clean rooms, even if they tend to be on the smaller side. Guests frequently praise the comfort of the rooms, highlighting the quality of the beds and the cleanliness of the linens, which are noted to be extraordinarily white. Many appreciate the cozy ambiance of the rooms, making them a peaceful place to rest.

Despite the smaller size of the individual rooms, many guests find them suitable for the price, offering good value for money. Some rooms come with additional conveniences such as air conditioning and good TV service. While noise from windows and the need for bathroom renovations have been noted by a few, the overall impression is that these minor issues don't significantly detract from the stay.

The cleanliness extends beyond the individual rooms to the common areas, contributing to an overall sense of hygiene and care. The dining area and common facilities are well-maintained, adding to the positive guest experience.

In summary, Hotel Balcon Llanero is highly regarded for its cleanliness, comfort and value for money, making it a solid choice for those looking for a simple yet comfortable stay.

Beds
The reviews on the beds at Hotel Balcon Llanero present a mixed picture. While some guests find the beds very comfortable, others have pointed out significant discomfort. Commonly mentioned issues include mattresses and pillows being too hard, frequently described as rock-like. Additionally, several guests highlighted that the pillows are thin and hard, contributing to an uncomfortable sleep experience. Complaints were also made about the lack of thicker blankets, which are necessary as the nights can get cold. Although some found their rooms comfortable overall, it's clear that the bedding could benefit from improvements to ensure a more restful stay for all guests.

Cleanliness
Hotel Balcon Llanero stands out for its exemplary cleanliness, consistently praised by guests. Visitors describe it as a very clean and beautiful place where everything from towels and sheets to toilets and showers is meticulously maintained. The facilities are noted for their cleanliness, making it an ideal spot to rest and relax. Rooms are described as clean and comfortable with spotless linens that are in good condition and even smell good. Aside from its tidy environments, the hotel also boasts attentive and kind staff, contributing to the overall positive experience. While overwhelmingly positive, one guest mentioned encountering some hairs in the bathroom, which seems to be an outlier considering the vast majority of reviews underscore the superb cleanliness and excellent service. Overall, Hotel Balcon Llanero provides an exceptionally clean and comfortable stay.

Staff
Nestled in a welcoming environment, Hotel Balcon Llanero boasts a team of remarkable staff who elevate the guest experience through their dedication and warmth. The friendliness of the staff is consistently highlighted with many guests appreciating how incredible, kind and attentive each interaction is. The level of service provided is not just good but excellent, reflecting the staff's commitment to hospitality.

Guests frequently mention the excellent customer service they receive, describing the staff as very helpful and wonderfully responsive to their needs. Specific praise goes to the receptionist and the cleaning personnel for their attentiveness and friendliness. Quick to assist with any requests, like calling a taxi, the staff show a proactive approach to ensuring guest satisfaction.

The atmosphere created by the hotel staff is one of kindness and attentiveness, making guests feel genuinely cared for. Whether it's the restaurant staff or the reception team, everyone is noted for their helpful and warm attention, contributing to an overall excellent stay at Hotel Balcon Llanero.

Wi-Fi
Hotel Balcon Llanero presents a mixed experience when it comes to WiFi connectivity. Some guests found the WiFi to be good, describing it as "100% OK." However, several reviews indicated intermittent functioning and difficulty in establishing a stable connection. Problems ranged from weak signals and slow speeds to complete unavailability in certain rooms. Many guests reported spotty service and multiple issues in connecting to the internet, despite the presence of numerous networks. In summary, the WiFi at Hotel Balcon Llanero may not consistently meet all guests' needs, especially for those requiring reliable internet access during their stay.


No, Hotel Balcon Llanero doesn't have any pool.

No, a spa isn't available at Hotel Balcon Llanero.

No, Hotel Balcon Llanero doesn't allow dogs.

No, parking facilities aren't available at Hotel Balcon Llanero.

No, Hotel Balcon Llanero doesn't have a gym.

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