Hotel Plaza Cozumel
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Summary of reviewsHotel Plaza Cozumel enjoys a prime location highly praised for its proximity to major attractions, including the passenger ferry terminal and the vibrant city center. Guests appreciate the convenience of being near the dock and within walking distance of the Malecon boardwalk, numerous restaurants and bars. Despite its central placement, the hotel maintains a peaceful environment, enhanced by a rooftop pool offering stunning views.
The breakfast at Hotel Plaza Cozumel receives high acclaim for its quality and variety, comprising fresh fruits, coffee, bread, eggs and an assortment of American and Mexican options. Guests commend the plentiful, delicious breakfast and the friendly, attentive service provided, making it a delightful start to the day.
The rooms are clean, spacious and equipped with amenities like large refrigerators, safes and complimentary water bottles. While some furnishings are dated and the decor a bit basic, the rooms are generally comfortable, featuring good water pressure and pleasant harbor views. The beds are particularly noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate conditions of both the rooms and common areas. The attentive and courteous staff further enhance the hotel's appeal, ensuring a pleasant and hassle-free experience for visitors through their professional and friendly service.
The rooftop pool is another highlight, offering a clean, relaxing environment with breathtaking cityscape and ocean views, making it a memorable aspect of the stay. Combined with its strategic location, exceptional service, comfortable accommodations and excellent cleanliness, Hotel Plaza Cozumel emerges as a superb choice for travelers looking to explore and enjoy the heart of Cozumel.
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The breakfast at Hotel Plaza Cozumel receives high acclaim for its quality and variety, comprising fresh fruits, coffee, bread, eggs and an assortment of American and Mexican options. Guests commend the plentiful, delicious breakfast and the friendly, attentive service provided, making it a delightful start to the day.
The rooms are clean, spacious and equipped with amenities like large refrigerators, safes and complimentary water bottles. While some furnishings are dated and the decor a bit basic, the rooms are generally comfortable, featuring good water pressure and pleasant harbor views. The beds are particularly noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate conditions of both the rooms and common areas. The attentive and courteous staff further enhance the hotel's appeal, ensuring a pleasant and hassle-free experience for visitors through their professional and friendly service.
The rooftop pool is another highlight, offering a clean, relaxing environment with breathtaking cityscape and ocean views, making it a memorable aspect of the stay. Combined with its strategic location, exceptional service, comfortable accommodations and excellent cleanliness, Hotel Plaza Cozumel emerges as a superb choice for travelers looking to explore and enjoy the heart of Cozumel.
Hotel near Golf Courses
This hotel is listed as a golf hotel option in Cozumel. Its location and offerings make it a suitable choice for travelers looking for accommodation with golf access.
Hotel near Nightlife Spots
Located near the central square, this hotel offers immediate access to the bars and clubs in downtown Cozumel. Its central location makes exploring nightlife options convenient.
3-Star Hotel
This hotel is situated close to the waterfront and main attractions, making it ideal for travelers wanting to explore Cozumel. It's conveniently located near the ferry pier and offers easy access to the city center.
Hotel with Panoramic View Pool
Offers an excellent panoramic view of the island and Cozumel's sea channel from its rooftop pool. It's centrally located, providing easy access to the Cozumel Museum and ferry pier.
Hotel with Rooftop Pool
Hotel Plaza Cozumel features a rooftop terrace with a pool. Guests can enjoy the outdoor pool with great view.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Show more...Yes, through plexiglass structures in reception
Hotel with Outdoor Pool
Guest Reviews
Hotel Plaza Cozumel boasts an exceptional location, consistently praised for its proximity to key attractions. It's strategically placed just a minute and a half from the passenger ferry terminal, making it extremely convenient for travelers arriving by ferry. The hotel’s central position ensures easy access to the city center, Malecon boardwalk, restaurants and bars. Guests highlight the convenience of being near the dock and enjoying the vibrant downtown atmosphere.
The hotel’s location is not just about convenience; it also offers a peaceful environment despite being in the center, allowing guests to explore the city on foot. The rooftop pool with stunning views and friendly staff further enhances the guest experience.
Additionally, the hotel offers great value for money with comfortable, clean rooms equipped with modern amenities like a mini fridge and complimentary water bottles. The breakfast is consistently praised as delicious and plentiful, featuring fresh fruits and a variety of options.
Overall, the combination of a prime location, comfortable accommodations and excellent service makes Hotel Plaza Cozumel a superb choice for visitors looking to explore and enjoy the heart of Cozumel.
Hotel Plaza Cozumel offers an outstanding breakfast experience that consistently receives high praise from its guests. Many reviews highlight the delicious and plentiful nature of the breakfast, which includes a wide selection of fruits, coffee, bread, eggs and a variety of American and Mexican options. The complimentary breakfast is noted for its high quality with many guests describing it as excellent, complete and very tasty.
Guests appreciate the fresh and unexpectedly delightful food, often mentioning daily baked goods, freshly squeezed orange juice and custom-cooked hot options. The service at breakfast also garners positive comments with the staff being described as friendly and attentive.
The breakfast is not only delicious but also generous and well-served, adding significant value to the overall stay. Additionally, the convenient location of the hotel and its pleasant rooftop pool enhance the experience further. While a few reviews noted minor delays or average impressions, the overwhelming consensus paints a picture of a superb, satisfying start to the day at Hotel Plaza Cozumel.
Hotel Plaza Cozumel offers rooms that are clean, spacious and comfortable with many guests noting the comfortable beds and good water pressure. The rooms are equipped with useful amenities such as large refrigerators and safes. Many rooms provide a view of the harbor, making for a quiet stay without much noise interference.
However, some aspects of the rooms are dated with furnishings that could use modernization and basic decor that reflects an older style. The hallways have a musty smell and the curtains in the rooms don't effectively block out the morning light. Despite these shortcomings, the rooms are generally considered very clean and serve their purpose for a comfortable stay.
At Hotel Plaza Cozumel, guests frequently commend the comfort of the beds. Many visitors describe the beds as very comfortable with some even noting them as the most comfortable they experienced during their travels in Quintana Roo. Although there were a few mentions of the mattresses being too soft or not quite to everyone’s taste, the general consensus leans heavily towards positivity regarding the sleeping arrangements. The rooms, featuring two double beds instead of queens, are described as clean and aligning well with the price. Guests also appreciate the additional amenities such as large rooms, effective air conditioning, functional wifi and a rooftop pool, which together contribute to a pleasant stay.
Hotel Plaza Cozumel emphasizes cleanliness as a key priority, consistently reflected in guest reviews. Many guests highlight the hotel's immaculate conditions, describing the rooms as clean, spacious and comfortable. The entire property, including the pool area, although noted to be slightly worn, is frequently praised for its tidiness. The staff's attentive and courteous nature seems to complement the overall cleanliness of the hotel, contributing to a pleasant stay.
Guests appreciate not just the cleanliness but also the practical amenities provided, such as functional hot water, daily drinking water and a satisfying free breakfast. The hotel’s central yet quiet location further enhances its appeal, offering convenience without the disruption of heavy street noise.
Overall, the combination of cleanliness, comfort and excellent service makes Hotel Plaza Cozumel a highly recommended option for travelers.
Hotel Plaza Cozumel boasts an exceptional team known for its warmth and professionalism. Guests frequently praise the friendly, courteous and helpful nature of the staff, highlighting individuals such as Amelia, Gilbert and Julia for their outstanding service. The reception team is particularly noted for its helpfulness and swift response to any requests, ensuring every stay is comfortable. Reviews emphasize the attentiveness and efficiency of the housekeeping team, contributing to clean and pleasant accommodations.
Dining experiences at the hotel are enhanced by the welcoming and friendly demeanor of the waitstaff, making for enjoyable meals. Furthermore, the hotel maintains excellent biosecurity protocols with staff strictly adhering to Covid measures, providing peace of mind for guests.
Overall, the consistent theme among guest feedback is the superb attitude and attentive service provided by the Hotel Plaza Cozumel staff, which significantly enhances the guest experience amidst the hotel's excellent location and pleasant atmosphere.
Hotel Plaza Cozumel's standout feature is undoubtedly its rooftop pool, which receives consistent praise for its cleanliness, comfort and impressive views. Guests repeatedly highlight the large and well-maintained pool area, accentuating the additional appeal of the hotel's ideal central location. The rooftop pool is often described as beautiful, charming and a wonderful place to relax, providing a perfect sunset vantage point. Visitors appreciate the sense of safety and enjoy the combination of great breakfast options and excellent staff service. The rooftop setting not only offers a refreshing swim but also adds a touch of serenity with its breathtaking cityscape and ocean views. It seems the rooftop pool significantly enhances the overall experience at Hotel Plaza Cozumel, making it a memorable part of their stay.
Location Show Map
Location
The hotel’s location is not just about convenience; it also offers a peaceful environment despite being in the center, allowing guests to explore the city on foot. The rooftop pool with stunning views and friendly staff further enhances the guest experience.
Additionally, the hotel offers great value for money with comfortable, clean rooms equipped with modern amenities like a mini fridge and complimentary water bottles. The breakfast is consistently praised as delicious and plentiful, featuring fresh fruits and a variety of options.
Overall, the combination of a prime location, comfortable accommodations and excellent service makes Hotel Plaza Cozumel a superb choice for visitors looking to explore and enjoy the heart of Cozumel.
Breakfast
Guests appreciate the fresh and unexpectedly delightful food, often mentioning daily baked goods, freshly squeezed orange juice and custom-cooked hot options. The service at breakfast also garners positive comments with the staff being described as friendly and attentive.
The breakfast is not only delicious but also generous and well-served, adding significant value to the overall stay. Additionally, the convenient location of the hotel and its pleasant rooftop pool enhance the experience further. While a few reviews noted minor delays or average impressions, the overwhelming consensus paints a picture of a superb, satisfying start to the day at Hotel Plaza Cozumel.
Rooms
However, some aspects of the rooms are dated with furnishings that could use modernization and basic decor that reflects an older style. The hallways have a musty smell and the curtains in the rooms don't effectively block out the morning light. Despite these shortcomings, the rooms are generally considered very clean and serve their purpose for a comfortable stay.
Beds
Cleanliness
Guests appreciate not just the cleanliness but also the practical amenities provided, such as functional hot water, daily drinking water and a satisfying free breakfast. The hotel’s central yet quiet location further enhances its appeal, offering convenience without the disruption of heavy street noise.
Overall, the combination of cleanliness, comfort and excellent service makes Hotel Plaza Cozumel a highly recommended option for travelers.
Staff
Dining experiences at the hotel are enhanced by the welcoming and friendly demeanor of the waitstaff, making for enjoyable meals. Furthermore, the hotel maintains excellent biosecurity protocols with staff strictly adhering to Covid measures, providing peace of mind for guests.
Overall, the consistent theme among guest feedback is the superb attitude and attentive service provided by the Hotel Plaza Cozumel staff, which significantly enhances the guest experience amidst the hotel's excellent location and pleasant atmosphere.
Pool
Yes, Hotel Plaza Cozumel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Plaza Cozumel.
No, Hotel Plaza Cozumel doesn't allow dogs.
No, parking facilities aren't available at Hotel Plaza Cozumel.
No, Hotel Plaza Cozumel doesn't have a gym.
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