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Summary of reviewsLa Quinta Inn by Wyndham Costa Mesa Orange County stands out for its strategic location, positioned conveniently close to the 405 freeway, major Orange County attractions, popular restaurants and shopping centers. This makes it an ideal choice for both tourists and business travelers seeking easy access and affordability. The family-friendly environment is underscored by a warm and accommodating staff with many guests noting positive interactions and helpful service, especially from housekeeping and maintenance staff.
Despite these strengths, there are areas that require improvement. The breakfast service often falls short of expectations with many guests disappointed by the limited options and frequent unavailability of breakfast items. Cleanliness also poses significant challenges, as numerous reviews cite issues such as dirty floors, stained linens, mold and musty smells in rooms. While some rooms were noted as spacious, the overall condition frequently did not meet advertised standards.
The WiFi service receives mixed reviews; some guests find it reliable and fast, whereas others face connectivity issues and inconsistent signal strength. Parking, although free, is limited and sometimes described as poorly maintained and unsafe. Safety concerns and lack of sufficient lighting were common points of complaint.
Beds receive mixed feedback; some guests appreciate their comfort, while others face issues such as cleanliness, smaller-than-advertised sizes and occasionally, bed bug infestations.
For those traveling with pets, the hotel is recognized as pet-friendly, which is a notable convenience. However, there is inconsistent information regarding pet fees and sometimes a lack of genuine pet-friendly service.
In summation, La Quinta Inn by Wyndham Costa Mesa Orange County provides a cost-effective option with an excellent location and generally friendly staff. However, improvements in cleanliness, breakfast offerings, WiFi service and parking conditions are necessary to enhance the overall guest experience. Show more
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Categories
Hotel with Parking
La Quinta Inn by Wyndham Costa Mesa Orange County offers free parking. Guests can also enjoy free breakfast and free WiFi.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double Room with Two Double BedsOffering a pillow-top mattress, this room provides cable TV, a desk and an en suite bathroom. Free Wi-Fi is also featured.
King RoomOffering a pillow-top mattress, this room provides cable TV, a desk and an en suite bathroom. Free Wi-Fi is also featured.
Deluxe 2 Double Beds Offering free WiFi, this air-conditioned room features a flat-screen HDTV and a work desk. Free local calls are provided.
King Room - Disability AccessOffering free WiFi, this air-conditioned disability access room features a flat-screen HDTV and a work desk. Free local calls are provided.
Double Room with Two Double Beds - Disability AccessOffering free WiFi, this air-conditioned disability access room features a flat-screen HDTV and a work desk. Free local calls are provided.
Deluxe King RoomOffering free WiFi, this air-conditioned deluxe room features a flat-screen HDTV and a work desk. Free local calls are provided.
One-Bedroom King Suite - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, a wardrobe, tumble dryer, as well as heating. The unit has 1 bed.
Superior Queen Room with Two Queen Beds - Non-SmokingThis quadruple room provides a pool with a view. This air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Superior King Room - Non-SmokingThis double room's special feature is the pool with a view. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
4.9
Rated
Location
La Quinta Inn by Wyndham Costa Mesa Orange County boasts a highly convenient location, praised for its proximity to major highways, making it an easy-access point for travelers. The hotel's placement right off the 405 freeway provides straightforward routes to various Orange County attractions, including Newport Beach, UC Irvine and John Wayne Airport. Guests find the lodging ideal for work-related stays, as it is close to meeting venues and popular local events. Additionally, many commented on its nearness to numerous restaurants, stores and shopping centers with IKEA and Hooters being notable nearby landmarks.
Despite its strategic location, some visitors noted the constant noise from the adjacent freeway, which could be a drawback depending on personal sensitivity to sound. However, for those valuing ease of travel and centralization, the inn's position remains unbeatable, catering well to both tourists and business travelers alike. Furthermore, the reasonable pricing paired with such a prime location makes it a favorable choice for budget-conscious guests.
Breakfast
The breakfast experience at La Quinta Inn by Wyndham Costa Mesa Orange County has received mixed reviews from guests. Many guests expressed disappointment as there was often no breakfast provided despite it being advertised. When available, the offerings were limited to coffee, juice and pre-packaged snacks such as Danish pastries or bread rolls, which some found unimpressive and not up to expectations. Others appreciated the free breakfast and noted the availability of self-service coffee in the morning. However, the overall consensus suggests that the breakfast service needs improvement and better alignment with advertised promises.
Rooms
While 'La Quinta Inn by Wyndham Costa Mesa Orange County' boasts spacious rooms and convenient proximity to the 405 freeway, guest experiences reveal a series of recurring issues. Some guests appreciated the roomy layout of certain accommodations and the provision of basic clean necessities, yet a significant number of reviews highlight pervasive cleanliness concerns. These include dirty floors, stained walls and unclean bed linens. Reports of mold, rust and unpleasant odors in the rooms and bathrooms were frequent, leading to discomfort for many visitors. Functional issues were common, ranging from broken appliances and fixtures to problems with room temperature control and inadequate noise insulation. Despite some encounters with courteous and helpful staff, guests often faced a lack of housekeeping and maintenance services during their stay. Overall, there is a notable dichotomy between the hotel's advertised standards and the reality experienced by many guests, suggesting a need for substantial improvements to meet expectations.
Beds
Guests at La Quinta Inn by Wyndham Costa Mesa Orange County have mixed experiences when it comes to the beds. On the positive side, many found the beds to be comfortable and super comfortable with phrases like "Bed was comfy" and "comfortable beds" frequently mentioned. Some guests also appreciated the larger bed sizes, stating, "The bed was king size" and "Bed is excellent very comfortable, lots of space."
However, several issues were highlighted, particularly concerning cleanliness and bed size. Common complaints included that the beds were small and smaller than what was advertised. Additionally, several guests cited cleanliness concerns, noting instances of dirty linens, blood stains on sheets and beds covered in dog hair. Problems like uncomfortable, old and saggy mattresses were also mentioned, causing discomfort and disrupted sleep for some guests. Some even experienced significant issues like bed bug infestations and broken bed structures.
Evidently, while some travelers were able to rest well thanks to the comfortable beds, others faced discomfort and cleanliness problems that impacted their stay.
Cleanliness
La Quinta Inn by Wyndham Costa Mesa Orange County seems to fall short on cleanliness based on guest reviews. While some guests appreciated the clean towels and a few described their rooms as clean and affordable, the vast majority of feedback speaks to significant hygiene and maintenance issues. Common themes include dirty floors and carpets, stained bed linens and bathrooms plagued by mold and rust. Many rooms reportedly had a musty smell and some even contained hair on various surfaces and evidence of cockroaches. The property itself, including the parking lot and lobby, was described as run down and dirty, contributing to an overall unsatisfactory experience regarding cleanliness.
Staff
The reviews for 'La Quinta Inn by Wyndham Costa Mesa Orange County' highlight a mixed experience with the staff. Many guests praised the staff for being great, amazing, friendly and helpful. The reception and front desk staff were noted for their politeness and positive interactions during check-in, which was often described as fast and easy. Housekeeping staff were frequently commended for their courtesy and helpfulness and the maintenance personnel sometimes earned positive remarks as well.
However, a significant number of reviews pointed out negative experiences, describing staff as extremely rude, unhelpful, dismissive and unresponsive. Issues such as not answering calls, providing wrong information and displaying an overall lack of professionalism were common. Specific complaints about discriminatory behavior, dishonesty regarding refunds and a general unwillingness to assist with basic requests like extra towels further marred some guests' stays. Instances of being harassed by staff and the overall level of rudeness from some employees added to the detracting sentiments.
In summary, while there are pockets of commendable service and friendliness among the staff, the inconsistent behavior and lack of professionalism from others significantly affect the overall guest experience at 'La Quinta Inn by Wyndham Costa Mesa Orange County.'
Wi-Fi
The WiFi at La Quinta Inn by Wyndham Costa Mesa Orange County garnered mixed feedback from guests. Positive remarks highlighted the WiFi as being reliable and fast with some guests noting that it worked well and was always good. However, several areas of improvement were mentioned. Some guests experienced difficulty connecting their computers to the WiFi, while others found the connection to be inconsistent with the signal being better in the lobby than in other areas of the property. There were also comments about the WiFi being average speed and in need of an upgrade. Additionally, a few guests noted a lack of information provided about the WiFi and reported instances where the staff did not furnish them with the necessary details.
Parking
Parking at La Quinta Inn by Wyndham Costa Mesa Orange County appears to be a mixed experience for guests. While the significant advantage of free parking is mentioned positively, many reviews highlight several critical issues. Guests frequently noted that the available parking spaces are limited and often difficult to find, particularly at night. The parking lot itself is described as small, poorly maintained and sometimes unsafe with reports of it being dark, dirty and even hosting unwanted activities like racing and loud altercations. Concerns about security and a general sense of neglect are recurrent with instances of broken glass and vehicles in disrepair contributing to an unsafe environment. Despite these challenges, a few guests mentioned that parking was conveniently located and available throughout their stay. Overall, while the availability of free parking is appreciated, the quality and safety of the parking experience leave much to be desired.
Family
La Quinta Inn by Wyndham Costa Mesa Orange County offers a family-friendly environment with a dedicated and warm staff. Though some cleanliness issues were noted, particularly with floors and towels, the location is conveniently close to major freeways, making it easy for families to travel around. Previous guests with children appreciated the accommodating service, highlighting the maid's friendliness towards kids. Families staying here have generally had positive experiences with some guests particularly noting that their children enjoyed the stay. The hotel provides a comfortable option for those traveling with family.
3 Star
La Quinta Inn by Wyndham Costa Mesa Orange County, positioned in a good location and offering reasonable prices, provides a budget-friendly option for travelers. Guests appreciated the affordability and noted the rooms were clean, making it a low-cost choice for short stays. The staff received commendations for their friendliness and helpfulness, enhancing the overall experience for guests.
However, the breakfast options left much to be desired with limited choices that included only juice, coffee and bread rolls. While the pricing may be fair for the area, some guests felt the establishment fell short of its advertised three-star rating, citing issues with room conditions and overall ambiance. Despite these criticisms, the location and pricing make it a viable option for those seeking a budget motel in the area.
Dog Friendly
The 'La Quinta Inn by Wyndham Costa Mesa Orange County' is recognized for being pet-friendly and allowing guests to bring their furry companions. Accommodations are available for pets with a daily pet fee; however, this fee isn't always clearly advertised. Guest experiences indicate that the hotel is self-identified as dog-friendly, but the reviews are mixed on how welcoming the environment is for pets. Some visitors encountered a lack of friendliness towards pets at the front desk. Despite this, many guests choose this hotel specifically because it allows pets, making it a convenient option for travelers with dogs. There are occasional issues with the cleanliness of rooms, including lingering odors from old cigarettes and dogs. The hotel parking lot has raised some safety concerns, but overall, it remains known as a pet-friendly property.
No, La Quinta Inn by Wyndham Costa Mesa Orange County doesn't have any pool.
No, a spa isn't available at La Quinta Inn by Wyndham Costa Mesa Orange County.
Yes, La Quinta Inn by Wyndham Costa Mesa Orange County welcomes dogs.
Yes, parking facilities are available at La Quinta Inn by Wyndham Costa Mesa Orange County.
No, La Quinta Inn by Wyndham Costa Mesa Orange County doesn't have a gym.