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Summary of reviewsThe Crowne Plaza Costa Mesa Orange County by IHG is highly recommended for its strategic and convenient location, offering easy access to major attractions such as the OC Fair Grounds, South Coast Plaza, and Newport Beach, all while maintaining a serene and peaceful environment. Guests appreciate the clean, spacious, and well-maintained rooms equipped with exceptionally comfortable beds and all the necessary amenities for a satisfying stay.
The breakfast experience receives positive reviews overall, with guests enjoying the high quality, variety, and pleasant dining ambiance, though some wish for more vegan options and inclusivity. The attentive and friendly dining staff frequently enhance the breakfast experience.
Guests consistently praise the hotel’s cleanliness and modern updates, noting the spotless condition of both rooms and common areas. The staff is lauded for their friendliness, attentiveness, and efficiency, with particular commendations for individuals who go above and beyond to assist guests, further enhancing the welcoming and accommodating atmosphere.
The hotel's pool area is a standout feature, offering a warm and clean pool complemented by a relaxing hot tub and ample poolside seating. The on-site bar and restaurant provide additional convenience and a touch of luxury, contributing significantly to the overall positive guest experience.
While parking is plentiful and easily accessible, some guests express concerns about the additional parking fees, though these are occasionally addressed at checkout. Despite this, the hotel maintains its status as a valuable choice for visitors to Orange County, combining reasonable room rates with excellent service. Beds are particularly noteworthy for their comfort, providing guests with a restful night’s sleep and contributing to the hotel’s overall appeal as a restful retreat for travelers.
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