InfoSummary of reviewsHotel Club La Serena is frequently praised for its exceptional beachfront location, providing guests easy access to the sandy shores and stunning sea views from both rooms and common areas. This prime spot, along with proximity to key attractions like Faro de la Serena and Avenida del Mar, enhances its appeal for leisure and business travelers alike. The peaceful environment complemented by the sound of sea waves at night creates a serene atmosphere for relaxation.
The breakfast offerings are another standout feature with guests lauding the variety, freshness and abundance of the buffet spread. Despite some minor issues, the morning meal often receives high marks for quality and quantity. Similarly, the in-house dining experience is appreciated for its delicious and plentiful options, though there's room for improvement in service consistency and menu variety.
Rooms at Hotel Club La Serena offer significant advantages, including comfort, cleanliness and modern renovations in some bathrooms. Many guests appreciate the spaciousness, cozy atmosphere and especially the sea views. The beds and pillows are frequently noted for their comfort, contributing to restful nights. However, outdated furniture, weak internet connections, absence of air conditioning and occasional noise issues suggest that updates and better maintenance are necessary to meet guest expectations fully.
Cleanliness is generally well-regarded with many guests highlighting the efforts of the cleaning staff in maintaining a tidy environment. However, there are occasional reports of less thorough cleaning and minor issues like dusty rooms or mold in bathrooms.
The staff at Hotel Club La Serena stands out for their exceptional friendliness and attentiveness. From the front desk personnel to the cleaning staff and restaurant servers, the team is commended for their professionalism and willingness to assist guests, albeit with isolated criticisms regarding management and specific service aspects.
WiFi at the hotel presents mixed experiences with some guests finding it functional while others struggle with weak or unstable signals, particularly in their rooms. Consistent and reliable connectivity remains an area for improvement.
Parking facilities are plentiful and free, but the uncovered and unpaved lot, coupled with navigation difficulties and a lack of security personnel, pose challenges. Guests suggest better signage and covered parking to enhance the experience.
For families, Hotel Club La Serena proves to be an ideal destination. Spacious rooms, family-friendly facilities, a welcoming atmosphere and various entertainment options for children contribute to a memorable stay. Despite minor concerns regarding cleanliness and safety, the overall environment is well-suited for family vacations, supported by attentive staff and a strong breakfast offering.
In conclusion, Hotel Club La Serena is highly recommended for its unbeatable beachfront location, excellent breakfast, friendly staff and family-friendly facilities. While improvements in room maintenance, WiFi service and parking would further elevate the guest experience, the stunning views and serene environment make it an attractive choice for travelers. Show more
InfoSummary of reviewsEnjoy Coquimbo enjoys high praise primarily for its outstanding location between Coquimbo and La Serena, offering easy access to numerous attractions, restaurants and entertainment options. The beautiful ocean views from most rooms significantly enhance its appeal. Guests often remark on the spacious and comfortable rooms, which are ideal for both leisure and business travel, benefiting further from well-maintained facilities like pools, a spa and access to a casino. The parking availability and calm, tranquil environment add to its convenience, making it a great spot for relaxation. The friendly and attentive staff also contributes to the overall positive experience.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities. Show more
InfoSummary of reviewsSolar Madariaga Hotel in Vicuña is highly regarded for its exceptional qualities, making it a top choice for travelers. Its central location near Vicuña Square and major attractions like the Gabriela Mistral Museum makes it convenient yet tranquil. The historic mansion is beautifully preserved and offers easy access to the Elqui Valley, train and metro stations.
The hotel's design and architecture are meticulously detailed with clean energy flowing throughout the property. The rooms are modern, spacious and stylishly decorated, providing a cozy and comfortable stay. Beds are especially praised for their exceptional comfort, contributing to restful sleep. The entire property, including common areas, is consistently noted for its impeccable cleanliness and elegance.
The staff at Solar Madariaga Hotel are often highlighted for their friendliness, attentiveness and helpful nature, making guests feel welcomed and well cared for. This exceptional service extends throughout the hotel's amenities, including the dining experiences.
The hotel's breakfast receives high marks for being hearty, delicious and freshly prepared. While some minor improvements are suggested, the overall quality and service are well-appreciated. The restaurant is a standout with superb culinary offerings praised for their quality and taste, including vegetarian and vegan options. The addition of art and history within the dining space enhances the experience.
The pool area is another popular feature, described as lovely and relaxing with a well-maintained garden and patio. Some guests experienced issues with the pool's operation and temperature, but the general ambiance remains positive.
Solar Madariaga Hotel also offers an excellent family-friendly environment with spacious rooms and enjoyable amenities for children. It's equally suitable for romantic getaways, thanks to its serene atmosphere and special features like a hot tub under the stars.
The hotel's pet-friendly policy is also warmly received, treating pets with the same hospitality as human guests without extra charges.
In summary, Solar Madariaga Hotel delivers a top-notch experience with its prime location, comfortable and stylish accommodations, exceptional cleanliness and attentive service, making it a highly recommended destination. Show more
InfoSummary of reviewsHotel Boutique Terra Diaguita & Spa enjoys a prime location in the heart of La Serena's historic center, offering convenient proximity to Plaza de Armas and key attractions. Guests appreciate the central yet serene ambiance, which provides a tranquil retreat amidst the city's vibrant life. However, caution is advised when navigating the area at night due to safety concerns and occasional noise from nearby bars may be an issue. Despite these drawbacks, the hotel’s beautiful garden and overall convenience make it an attractive choice for exploring La Serena.
The hotel's breakfast receives high praise for its delicious, diverse and plentiful offerings. Guests highlight the nutritious options, including fresh scrambled eggs and exquisite fruit, served in a beautifully decorated dining room. The attentive service enhances the positive dining experience. Minor improvements could be made, such as offering real coffee, starting breakfast earlier and providing more vegan options. Nonetheless, the breakfast is celebrated as a standout aspect of the hotel.
Rooms at Hotel Boutique Terra Diaguita & Spa are admired for their stylish, cozy decor and cleanliness. Guests commend the spacious, comfortable beds and the quiet, well-insulated environment. Some rooms, however, are smaller and may have issues with humidity or inadequate heating. The condition of some bathrooms also raises concerns. Despite these mixed reviews, the charming decor and cleanliness contribute to a generally positive room experience.
The hotel's cleanliness and charming atmosphere are consistently praised. Rooms and facilities are described as sparkling clean and well-maintained with minor issues like stained walls and worn-out pillowcases being outweighed by the overall positive feedback. The green spaces and gardens enhance the inviting environment, making it a comfortable retreat for guests.
The staff at Hotel Boutique Terra Diaguita & Spa are highly lauded for their exceptional service and warm hospitality. Guests appreciate the friendly, helpful and courteous demeanor of the staff with notable mentions of Don Jesus for his exemplary service. While a few guests mention minor issues like the lack of English proficiency among some staff members, the overall consensus is that the staff's dedication significantly contributes to a positive stay.
Wi-Fi connectivity at the hotel is somewhat mixed. While many guests found the Wi-Fi strong and reliable, allowing for seamless streaming, others experienced intermittent service and weak signals in some areas. Despite these inconsistencies, many guests deemed the Wi-Fi service satisfactory.
The spa experience, particularly the massage services, is celebrated by guests. The serene and relaxing spa area, combined with the skillful massage therapists like Alejandro, makes for a delightful experience. Although availability can be a challenge, guests who managed to book treatments found them very satisfying.
Families find Hotel Boutique Terra Diaguita & Spa to be an exceptional environment with good family rooms and peaceful common areas ideal for bonding and relaxation. The hotel's decor and ambiance make it a welcoming retreat for families.
The vibrant urban environment surrounding the hotel offers an energetic nightlife and ample shopping opportunities. While this adds to the hotel’s appeal for some, it also means occasional noise and safety concerns after dark. Visitors should exercise caution when venturing out in the evening.
The hotel’s beds receive consistent praise for their comfort with guests appreciating the added warmth of heated blankets and thermal sheets. Though there are some minor issues like heating blankets malfunctioning, the general consensus is that the beds are comfortable and contribute to a restful stay.
Hotel Boutique Terra Diaguita & Spa stands out for its beautiful decor and unique boutique ambiance. The tasteful details and vintage style create a captivating atmosphere, making it feel like a gem in the center of La Serena. The well-maintained garden provides a serene escape, ensuring a comfortable and charming stay for visitors seeking a true boutique experience. Show more
InfoSummary of reviewsHotel y Cabañas Campanario in La Serena is celebrated for its exceptional beachfront location, offering guests both striking ocean views and effortless access to the sandy shores. Visitors revel in the strategic placement, which positions the hotel near dining options and local attractions, making it an ideal choice for beachgoers and those looking to explore the vibrant surroundings. The exemplary placement is complemented by attentive staff who deliver warm and accommodating service, enhancing the overall guest experience.
Breakfast at the hotel further elevates the stay, with a plentiful and well-organized offering that includes fresh fruits and homemade treats, often enjoyed in a seaside dining area that captures the allure of morning ocean views. The breakfast service receives high praise for its quality and the friendliness of staff, contributing to a satisfying start to each day.
Guests generally find the rooms spacious and comfortable, with cozy beds and sea views enriching their stay. However, some room features could use updating, particularly in the bathrooms and furnishings. Despite minor concerns, the cleanliness and comfort level are well-regarded, though attention to deeper cleaning in certain areas could enhance guest satisfaction.
While WiFi connectivity varies, with some guests facing issues, the overall convenience of private parking is appreciated. Parking facilities are comfortably close to the cabins, offering ease of access. Guests often commend the comfortable beds, despite some needing maintenance, contributing to restful nights.
Hotel y Cabañas Campanario is noted for providing good value for money, particularly when considering its unique beachfront locale. Although some amenities might require updates to align with 4-star expectations, the hotel remains a favored choice due to its picturesque setting and attentive service, making it a delightful option for those seeking relaxation alongside scenic beauty. Show more
InfoSummary of reviewsTerral Hotel & SPA is a highly regarded destination centrally located in the Elqui Valley, particularly praised for its prime positioning in Vicuña. Guests appreciate the hotel's proximity to key attractions such as astronomical observatories and the Pisco distillery, making it an ideal base for exploring the region. Despite being central, the tranquil environment provides a peaceful retreat with the added charm of a beautiful rooftop terrace offering stunning views.
The hotel's spacious and clean rooms are frequently highlighted as a key positive feature with many rooms including balconies or terraces, comfortable beds and well-maintained facilities. The attention to detail in cleanliness extends across all areas of the property, contributing significantly to a pleasant guest experience.
Breakfast at Terral Hotel & SPA generally receives high marks for being delicious, varied and hearty with a wide array of savory and sweet options. Additionally, room service breakfast is appreciated for its convenience and quality, although some guests suggest there is room for improvement in terms of variety and the inclusion of local specialties.
Dining experiences in the hotel's restaurant are well-regarded for their taste and affordability with specific dishes like the steak with mushroom sauce being particular favorites. However, some guests have noted issues with slow service and occasional closures, which can be disappointing.
The staff at the hotel earn overwhelmingly positive reviews for their friendliness and attentiveness, contributing to an excellent service experience. They are described as polite, warm and eager to ensure a pleasant stay, enhancing the overall guest experience.
The spa services, including the jacuzzi and massages, are another standout feature. Guests enjoy the relaxing environment and the unique opportunity to stargaze while using the jacuzzi. While occasional maintenance issues have been noted, the spa remains a beloved aspect of the hotel.
Parking facilities at the hotel are convenient and secure, featuring private parking that is well-maintained and close enough to the hotel to meet guests' needs. This is particularly appreciated by family travelers who value the security and ease of parking.
Families find Terral Hotel & SPA to be a welcoming and safe environment with secure parking and attentive staff adding to the sense of security. The hotel's comfortable beds and friendly reception also contribute to its appeal for family stays.
The beds themselves are frequently praised for their comfort, contributing to a restful stay. While a few guests have noted occasional issues with mattress firmness, the majority of feedback is positive.
For business travelers, the hotel offers excellent facilities and services with supportive staff and a conducive environment for work. The strategic location simplifies commuting, making it a top choice for business trips.
Accessibility is also a notable strength of the hotel with good design catering to a range of guests, including those with disabilities. Accessible parking and rooms are available, though there are minor areas for improvement in terms of specific features for those with accessibility needs.
Overall, Terral Hotel & SPA is celebrated for its excellent location, comfortable accommodations, high standards of cleanliness and friendly service, making it a highly recommended choice for both leisure and business travelers. Show more
InfoSummary of reviewsHotel Limari is highly regarded by its guests for providing a comfortable and serene escape, ideal for families, business travelers and those seeking a relaxing retreat. The hotel's beautiful building, set slightly outside of Ovalle, offers a peaceful atmosphere complemented by well-maintained gardens and a lovely pool area. The tranquility of its location, paired with convenient access to local attractions, strikes a perfect balance for visitors.
A standout feature of Hotel Limari is its breakfast, which guests describe as tasty, varied and fresh. The breakfast buffet includes natural juices, delicious bread and excellent pastries, served in a well-decorated dining hall with pleasant views of the surroundings. The attentive and friendly staff further enhance the breakfast experience, ensuring that guests are well taken care of.
The hotel's restaurant is also positively reviewed with specific praise for its local cuisine and quality meals. Though the menu offers limited variety, the available dishes are consistently excellent. Guests particularly enjoy dining on the terrace, despite the restaurant's early closing time.
The rooms at Hotel Limari are modern, spacious and impeccably clean. Guests appreciate the comfortable beds, serene ambiance and scenic views of the gardens. While some minor issues with bathroom facilities and occasional noise were mentioned, the overall consensus is that the rooms provide a relaxing and comfortable stay.
Cleanliness is a key highlight with the hotel maintaining high standards in both the rooms and common areas. Guests praise the spotless bathrooms and overall tidiness, contributing to a pleasant and comfortable stay. Minor feedback suggests that certain areas, like the pool, could benefit from updates and maintenance.
The staff at Hotel Limari receive consistent acclaim for their friendliness, attentiveness and excellent service across all areas of the hotel. Their warm and cheerful demeanor plays a significant role in creating a positive guest experience.
While Wi-Fi quality varied with some guests experiencing slow internet, particularly at night, the overall feedback remained positive with the hotel's other amenities overshadowing this minor inconvenience.
Family travelers find Hotel Limari particularly appealing due to its expansive patio, green areas and child-friendly pool. The family-friendly atmosphere, coupled with excellent service and lovely surroundings, makes it a top pick for those with young children.
In summary, Hotel Limari offers a tranquil and comfortable stay with excellent service, clean and spacious accommodations and delightful dining experiences. While there are minor areas for improvement, such as Wi-Fi quality and breakfast variety, the overall experience is highly positive, making it a commendable choice for visitors to Ovalle. Show more
InfoSummary of reviewsDomos Dream is widely admired for its peaceful and picturesque location, just a 10-minute walk from the beach, allowing easy access to scenic seaside outings while maintaining a serene and restful environment. The proximity to local attractions, restaurants and the central avenue enhances its appeal for guests looking to explore La Serena. Despite some issues with unpaved roads and dark streets, the tranquil setting and convenient location remain highly appreciated.
The breakfast offerings at Domos Dream consistently receive positive feedback for being delicious, hearty and well-rounded with options like fresh fruit and hot beverages. While some guests noted a lack of variety, the overall sentiment is that the breakfast is satisfying and a great start to the day.
The innovative dome architecture of the rooms offers a unique and comfortable lodging experience. Guests frequently praise the spacious, clean and cozy rooms, perfectly suited for couples or small families. Despite occasional concerns about mold, ventilation and noise, the domes' beautiful design, ample hot water and inviting atmosphere are major highlights.
Cleanliness is a strong point at Domos Dream with guests consistently impressed by the spotless, well-organized domes and shared areas. While some minor issues like dust and spider webs have been noted, the exceptional cleaning service and overall hygiene standards ensure a comfortable stay.
The staff at Domos Dream are highly regarded for their exceptional friendliness, professionalism and dedication to guest satisfaction. Guests applaud the attentive, welcoming nature of the team with personalized service and quick, efficient responses to any issues.
The WiFi experience at Domos Dream is mixed with some guests enjoying strong connectivity while others encounter instability and poor signal strength, indicating room for improvement in this area.
The pool areas receive consistent praise for their cleanliness and pleasant ambiance with features like children's pools and cozy settings adding to the charm. Despite minor concerns about pool size and chlorine levels, the pool areas are a valued feature for guests seeking relaxation.
Parking at Domos Dream is generally well-received with ample and secure facilities making it convenient for guests. Though parking can be challenging during peak times, the overall availability and organization of the parking area are appreciated.
As a family-friendly retreat, Domos Dream offers numerous amenities and activities for children, making it an ideal spot for family vacations. Comfortable accommodations, clean facilities and a range of child-friendly activities ensure a memorable experience for families.
The beds at Domos Dream receive mixed feedback with many guests finding them comfortable and clean, while others point out issues with bed quality, size and linens. Despite these criticisms, most guests report a cozy and restful sleeping environment.
Domos Dream delivers solid value for its price, meeting three-star service expectations with good cleanliness and attentive guest service. While some facilities may fall short of three-star standards, the overall experience is seen as exceeding expectations within its price range.
Accessibility is mixed with convenience for car users but challenges for those relying on other transportation forms, especially due to the unpaved roads.
The outdoor pool is a standout feature, praised for its beauty, maintenance and safe practices, particularly appreciated during the COVID-19 period. Its ambiance adds significantly to the hotel's overall appeal.
Lastly, Domos Dream is noted for being pet-friendly, providing a welcoming environment for guests traveling with pets, further enhancing its appeal as a versatile and accommodating destination. Show more
InfoSummary of reviewsApart Hotel Gran Pacifico enjoys a sterling reputation largely due to its outstanding location, exceptional facilities and friendly staff.
The hotel's prime location, just steps away from the beach, provides guests with easy access to the serene coastline, vibrant nightlife and various dining options. Despite its proximity to nightlife venues, the environment remains tranquil and peaceful, offering the best of both worlds. Convenience is further bolstered by nearby transportation links, markets and entertainment spots, making it practical for visitors who appreciate both comfort and accessibility.
Guest reviews highlight the hotel's spacious and well-equipped cabins, clean rooms and attractive shared spaces like lush gardens and pools. The rooms are particularly noted for their size and comfort with cozy and well-equipped kitchens enhancing the stay. Guests frequently praise the cleanliness maintained by the dedicated cleaning staff, contributing to an overall sense of hygiene and order.
Breakfast at Apart Hotel Gran Pacifico is another well-received feature. Delivered directly to cabins, the breakfast is often described as delicious and abundant, adding convenience and satisfaction to guests' morning routines. Although some guests suggested improvements in variety and hygiene, the overall experience remains positive.
The pool area is a standout feature, consistently praised for its cleanliness and family-friendly atmosphere. Guests, especially families, appreciate the well-maintained pool and surrounding amenities, which contribute to a relaxing and enjoyable environment. The hotel's family-friendly atmosphere further extends to a variety of activities and spaces for children, making it an excellent choice for family vacations.
Despite occasional criticisms regarding minor maintenance issues, outdated furniture and sporadic noise from nearby venues, the hotel's combination of excellent location, comfort and good service outweigh these concerns.
Staff at Apart Hotel Gran Pacifico receive high marks for their friendliness, attentiveness and exceptional customer service. Their efforts significantly enhance the guest experience, making guests feel welcome and comfortable.
While the Wi-Fi service could use significant improvements, the generally positive experience with other amenities, such as clean sheets and well-arranged spaces, helps ensure a satisfying stay.
In summary, Apart Hotel Gran Pacifico's excellent location, comfortable accommodations and dedicated staff make it a highly recommended choice for travelers seeking a restful yet conveniently located stay. With some targeted improvements, particularly in Wi-Fi and occasional maintenance, the hotel has the potential to enhance its appeal even further. Show more
InfoSummary of reviewsHotel El Milagro in Pisco Elqui emerges as a delightful destination for travelers, offering a perfect blend of location, comfort, and service. Its central location provides convenient access to the town's charming attractions, including the main square, restaurants, cafes, and the renowned Pisco route, all while maintaining a peaceful retreat with a pleasant atmosphere and a beautifully landscaped garden. The breakfast is highlighted for its ample and delicious offerings, providing a hearty start to the day, with fresh and flavorful options despite occasional calls for variety improvements.
The hotel rooms are praised for their spaciousness and comfort, with charming decor and high ceilings highlighted. Despite some noise issues in street-facing rooms and limited natural light, the clean and stylish accommodations provide a cozy retreat, with central heating appreciated by guests. The cleanliness of Hotel El Milagro sets a high standard, with rooms and facilities maintained impeccably and fresh linens adding to the comfortable stay. The staff's friendliness and attentiveness consistently enhance the guest experience, with the team praised for their warmth and exceptional service.
The hotel's pool is another standout feature, offering a relaxing space amid verdant surroundings, complemented by hot tubs for year-round enjoyment. Though some maintenance issues were noted, the pool area remains a serene highlight for guests. Convenient parking options are generally well-regarded, providing a secure environment for vehicles, despite some narrow spaces. Finally, the beds are frequently described as comfortable, contributing to a restful stay, although some guests noted preferences for larger sizes. Overall, Hotel El Milagro combines location, hospitality, and comfort, making it an inviting and memorable choice for visitors. Show more
InfoSummary of reviewsRuta Elqui is celebrated for its superb location, positioned centrally just half a block from the main square in Pisco Elqui. Its prime location offers guests easy access to restaurants, shops and key attractions, making exploration of the town both convenient and enjoyable. Guests appreciate the modern, clean facilities and the friendly, attentive staff that enhance the overall experience.
The hotel receives mixed reviews for its breakfast with many guests finding it delicious, although there are calls for more variety and fresh ingredients. The large, clean and well-equipped rooms with private bathrooms and air conditioning are frequently commended, although minor issues such as poor ventilation and noise insulation are noted.
Cleanliness at Ruta Elqui is a standout feature, consistently earning high praise. The entire facility, from rooms to common areas, is meticulously maintained, fostering a comfortable and inviting atmosphere for guests. The staff is repeatedly recognized for their kindness, attentiveness and exceptional service, contributing significantly to the positive guest experience.
The pool area is another highlight, appreciated for its cleanliness and inviting ambiance. It offers beautiful mountain views and additional amenities such as a patio with barbecue facilities, making it a popular relaxation spot.
Ruta Elqui proves to be an excellent choice for family vacations, offering family rooms, a calm and friendly environment and kid-friendly amenities. Despite minor issues, the overall sentiment remains highly positive, recommending it as a great destination for a relaxing stay with children.
Comfortable beds, clean accommodations and a welcoming outdoor pool area with stunning views enhance the relaxing and joyful experience for all guests at Ruta Elqui. Show more
InfoSummary of reviewsKeo Hotel - Ovalle Casino Resort is a serene retreat nestled at the exit of Ovalle, offering a peaceful escape combined with accessible proximity to the city. The hotel's location is lauded for its tranquility, surrounded by green areas and close to the beach, making it an ideal spot for relaxation. Despite being close to a busy street and a casino, guests enjoy quieter environments free from noise distractions.
The breakfast buffet at the hotel is highly praised for its variety and quality, featuring a wide range of savory and sweet options, fresh fruit juices and more. Service at breakfast is particularly commendable, contributing to a pleasant start to the day, despite occasional overcrowding concerns. The dining experience throughout the hotel receives mixed reviews with many guests praising the quality and variety of dishes and the friendly restaurant staff. However, some critiques focus on slow service, high prices and limited dinner menu options.
Rooms are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and efficient air conditioning enhance the stay, although issues like poor lighting, noise from the street or casino and occasional maintenance problems are noted. Cleanliness extends throughout the hotel with many guests commending the high standards of hygiene and the friendly and efficient cleaning staff.
The staff at Keo Hotel - Ovalle Casino Resort are frequently praised for their friendliness and attentiveness, contributing significantly to the positive guest experience. However, some mixed feedback exists regarding the reception staff.
While the hotel's WiFi is available, it receives mixed reviews due to frequent connectivity issues and poor signal strength, which can be problematic for guests needing reliable internet access.
The spa and gym facilities are appreciated for their contribution to relaxation and tranquility, although extra charges for spa access and occasional operational inconsistencies are noted. The pool area, although aesthetically pleasing, faces operational challenges and maintenance issues that need addressing.
Parking is one area where the hotel consistently falls short with guests experiencing frustration due to the lack of exclusive and adequately lit parking spaces, especially during events.
For families, the hotel provides a cozy and accommodating atmosphere, but child-friendly options are somewhat limited with restrictions on pool and sauna access for younger guests.
Overall, despite some areas needing improvement, Keo Hotel - Ovalle Casino Resort receives positive feedback for its serene location, quality breakfast, clean and comfortable rooms and helpful staff, aligning well with the expectations of a four-star hotel. Show more
InfoSummary of reviewsHotel Costa Real in La Serena enjoys a strong reputation for its central location, providing easy access to numerous attractions and dining options. The hotel is conveniently situated close to the beach, historical sites and transportation links, which makes it a favorable choice for both leisure and business travelers.
Guests frequently commend the breakfast offerings, highlighting the variety and freshness of the buffet. While some note the need for more diverse options and occasional shortages, the general sentiment is positive with many describing the breakfast as delicious and enjoyable.
The dinner service receives similar praise for its extensive menu and tasty dishes, such as the well-liked Christmas dinner and Caesar salad. The restaurant's ambiance and the friendly, attentive staff contribute to a memorable dining experience, although there are occasional reports of slow service and minor cleanliness issues.
Rooms at Hotel Costa Real are often described as spacious, comfortable and well-lit with large, cozy beds that contribute to a restful stay. Cleanliness is frequently praised, from the rooms to the pool and overall facilities. The hotel staff is applauded for their friendliness and attentiveness, enhancing the overall guest experience despite a few isolated mentions of impersonal service.
However, noise issues, especially for street-facing rooms and outdated bathroom facilities are areas that require attention. The hotel's free WiFi service has been a point of criticism with numerous guests reporting connectivity problems.
The pool area, often highlighted for its cleanliness and pleasant surroundings, does receive mixed feedback regarding size and water temperature. Despite some drawbacks such as a noisy pool filter and occasional misrepresentation in photos, it remains a popular spot for relaxation.
In summary, Hotel Costa Real offers a comfortable and conveniently located stay with commendable service, tasty dining options and clean facilities, making it an appealing choice for visitors to La Serena. Show more
InfoSummary of reviewsApart Hotel Y Cabanas Vegasur has garnered overwhelmingly positive reviews from visitors, mainly for its outstanding location, exceptional cleanliness, and attentive service. Nestled just steps from the beach, the hotel is ideally situated for beach lovers and those looking for tranquility, with easy access to local amenities such as supermarkets and eateries. Guests appreciate the property's beautiful maintenance, especially the spotless cabins and lush gardens, which provide a serene and relaxing atmosphere. The welcoming and accommodating staff, who often exceed guest expectations by providing excellent service and helpful assistance, further enhance the visitor experience.
While breakfast is not included in the room price, guests are often pleasantly surprised by the available offerings, including room service at no additional cost. Although some improvements are needed in variety and organization, the overall breakfast service is satisfactory. The cozy and well-equipped cabins are highly praised for their cleanliness, comfort, and privacy, despite minor issues with bedding arrangements and hot water availability. Guests enjoy the hotel’s picturesque surroundings and spacious accommodations, making it suitable for families and couples alike.
The pool area is a standout feature, providing a large inviting space for relaxation, along with barbecue facilities and playgrounds. However, WiFi connectivity remains an area for improvement, with limited access primarily in the reception area. Even so, guests consistently commend Apart Hotel Y Cabanas Vegasur for its blend of beautiful surroundings, excellent service, and notable overall value, recommending it as a tranquil getaway spot. Show more
InfoSummary of reviewsAparthotel Serena Dream in La Serena offers a delightful blend of comfort and convenience, receiving high praise for its serene location near the beach and main attractions. Despite some access challenges due to unpaved roads, guests appreciate the quiet and safe environment, enhanced by well-maintained facilities like a pool and jacuzzi. The property is ideal for families, providing a tranquil retreat with attentive and friendly staff who are eager to enhance guest experiences.
Though the hotel does not offer breakfast, its proximity to Av. del Mar provides ample dining options. Guests commend the immaculate cleanliness of both the apartments and common areas, noting the spacious and comfortable accommodations. The staff's warmth and hospitality are consistently highlighted, with their dedication to customer service leaving a lasting positive impression on visitors.
The pool area is noted as a standout feature, described as wonderful and family-friendly, with multiple pools and recreational amenities. While the pool's depth may be shallow for some adults, it ensures safety for children. The beds receive mixed reviews; many find them large and comfortable, though some guests report issues with worn-out mattresses. Overall, Aparthotel Serena Dream garners strong recommendations for its ambiance, amenities, and outstanding service, creating an oasis-like experience in the city. Show more
InfoSummary of reviewsHotel El Tesoro de Elqui enjoys an overall positive reputation, primarily driven by its exceptional location, delightful breakfast service and friendly staff. Nestled in the heart of Pisco Elqui, the hotel offers easy access to the town's main attractions, local restaurants and the serene beauty of the Elqui Valley. The scenic setting, along with beautifully maintained gardens and a lovely pool, creates a peaceful atmosphere ideal for relaxation.
Guests consistently praise the breakfast for being delicious and abundant, highlighted by homemade bread, banana muffins and a variety of options. While suggestions for more fruit, freshly brewed coffee and additional pastries exist, the overall experience is highly appreciated. The dining experience, although receiving mixed reviews, features excellent service and delicious food prepared by a skilled chef. There are, however, critiques regarding menu variety, pricing and occasional inconsistencies in food preparation.
The rooms are noted for their cleanliness, modern furnishings and the unique feature of glass ceilings for stargazing. Each room offers a cozy and charming ambiance, though some concerns include the lack of air conditioning, smaller-than-expected room sizes and occasional maintenance issues. Despite some minor drawbacks, the overall room experience is positive.
Cleanliness throughout the hotel is generally commendable with guests appreciating the well-maintained facilities and organized rooms. A few minor complaints about cobwebs and suggestions for better hot tub and Jacuzzi cleaning do exist but do not significantly tarnish the overall impression.
The hotel staff stands out for their exceptional friendliness and helpfulness, contributing greatly to guest satisfaction. The team's dedication to providing a pleasant and accommodating experience is frequently highlighted in reviews.
Parking at the hotel receives mixed feedback. While the comfort of indoor parking next to rooms is appreciated, the limited space and narrow parking areas pose challenges, particularly for larger vehicles.
Finally, the beds at Hotel El Tesoro de Elqui receive a mixed response. Many guests find them very comfortable, especially the unique stargazing feature, but some improvements in bed quality and space could enhance the overall experience.
In summary, Hotel El Tesoro de Elqui is celebrated for its excellent location, friendly staff and an overall charming atmosphere, making it a recommended choice for visitors to Pisco Elqui. While there is room for improvement in certain areas, the hotel consistently delivers a pleasant and memorable stay. Show more
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