5-Star HotelLocated on a private island, this hotel offers a unique and luxurious experience with extensive grounds and top-notch amenities. It features a church, event spaces, award-winning dining, a spa, a pool, sports facilities, and a Kid's Club. Complimentary boat service is provided to Piazza San Marco.
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Summary of reviews related to the '5 Star' categoryThe San Clemente Palace, Venice - Managed by Mandarin Oriental is a stunning property located on its own private island, offering a fabulous way to enjoy Venice outside of the hustle and bustle of the city. The rooms are charming, although some may find them outdated with some issues found in the bathrooms such as a lack of light and leaks. The hotel offers exceptional service, making guests feel pampered and taken care of throughout their stay. However, some guests were disappointed with certain aspects of their experience, such as the food service not being up to par for a five-star hotel. Reservation for pool spaces was also seen as awkward and some felt the hotel lacked the attention to detail expected from a true five-star experience. Despite this, the majority of guests found the stay exceptional, enjoying the relaxing atmosphere and beautiful surroundings. The hotel's location on its own island adds to its appeal and the concierge team has received high praise for their assistance with guests' needs. However, some guests found the service staff lacking with a few experiencing poor service and unfriendly behavior. Overall, while some aspects may not be in keeping with a five-star hotel, the San Clemente Palace, Venice - Managed by Mandarin Oriental offers a stunning stay for those looking to enjoy luxury accommodations in a peaceful and beautiful setting.
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