JW Marriott Venice Resort & Spa

Venice, Isola delle Rose, Laguna di San Marco45.406721,12.321982(Show on Map)
8.8
Excellent
hotel photo
hotel photo
Checkin - Checkout datesSat, 24 Oct - Sun, 25 Oct24 Oct - 25 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The JW Marriott Venice Resort & Spa is a luxurious, five-star hotel located on a private island in the Venetian lagoon. Guests appreciate the peaceful and gorgeous location with reliable shuttle transport links to the city centre. The hotel offers a standout breakfast experience and a mix of dining options with some highlights and downsides. Rooms range from beautiful to not living up to expected standards, while the staff consistently receives high praise for their exceptional service. The spa is considered amazing but extra charges apply, while the rooftop pool boasts spectacular views of Venice. The hotel is a great choice for families, but some amenities are limited. Overall, the resort offers a once in a lifetime experience with world-class facilities and impeccable service in a breathtaking setting.
Categories
Dog Friendly
AI-generatedThis resort provides a luxurious experience for guests and their pets. With ample outdoor space and pet-friendly policies, it's an excellent option for those seeking a high-end stay. The spacious grounds are ideal for dog walks and activities.
Questionnaire
Answers last updated by JW Marriott Venice Resort & Spa
Do you accept dogs in all rooms?Yes
Is there an extra charge?Yes, € 130 per booking
Should the dog owner notify you before checking in?Yes, During the booking process
Is there a maximum weight of dogs accepted?Yes, 25 Kg
Are there any leash-free play areas?No
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?Yes
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
What are the basic requirements to accept a dog?
Must not be aggressive
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages?No
Do you have a written and comprehensive pet policy available on request?Yes
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Pool
AI-generatedThis hotel offers an exceptional pool experience with its extensive spa facilities and luxurious setting on its own island in the Venetian lagoon. The resort provides a serene escape with multiple pools and top-notch service.
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Questionnaire
Answers last updated by JW Marriott Venice Resort & Spa
Number of pools3
Pool 1 information
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
When is the pool open?From 1 April to 1 September
Opening hours:10:00 - 18:00
The pool also has:
Pool bar
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?No
Pool 2 information
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
When is the pool open?From 1 April to 30 September
Opening hours:09:00 - 19:00
The pool also has:
Pool bar
Jacuzzi / Hot tub / Bubbling whirlpool
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?No
Pool 3 information
Location of the pool:Indoor pool
Is it a pool of special type?
Infinity pool
When is the pool open?From 1 April to 30 October
Opening hours:10:00 - 20:00
The pool also has:
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Spa facilities
Sauna
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?No
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Luxury
AI-generatedLocated on Isola delle Rose, it offers a tranquil retreat with extensive gardens and a rooftop pool. The hotel features luxurious accommodations, multiple dining options, and a world-class spa. It provides a complimentary shuttle service to St. Mark's Square.
Infinity Pool
AI-generatedLocated on a private island, the rooftop infinity pool offers a unique panoramic perspective of the Venice lagoon and the iconic skyline of the city.
Heated Pool
AI-generatedThe resort offers a heated indoor-outdoor vitality pool within its spa, designed with a seamless flow. It also features an infinity rooftop pool providing 360-degree panoramic views of Venice and the lagoon. The resort has a total of four pools, including a dedicated family pool.
Rooftop Pool
AI-generatedLocated on its own island in the Venice lagoon, this hotel offers a unique rooftop experience with panoramic views. The rooftop pool provides a tranquil escape with luxurious amenities. The combination of spa facilities and stunning vistas ensures a memorable stay.
Panoramic View Pool
AI-generatedLocated on its own private island, Isola delle Rose, this resort features a rooftop infinity pool with 360-degree panoramic views of Venice and the lagoon. It also offers lush green areas and meticulously maintained gardens.
Private Pool
AI-generatedLocated on its own private island, Isola delle Rose, this resort offers a secluded and exclusive escape with multiple luxurious outdoor pools. The private island setting itself contributes significantly to a sense of privacy and a premium pool experience away from the city's hustle.
Outdoor Pool
AI-generatedThis hotel offers a luxurious experience on its own island in the Venice lagoon. It features multiple outdoor pools with stunning views, providing a serene escape. The extensive spa facilities complement the outdoor pools, creating a relaxing atmosphere.
5 Star
AI-generatedSituated on its own private island, Isola delle Rose, this resort offers a tranquil retreat with extensive gardens and world-class amenities. It features a spa, multiple restaurants, and a complimentary water shuttle to St. Mark's Square. The resort provides a luxurious and relaxing experience away from the city's bustle.
Gym
AI-generatedOffers a large wellness area with a modern gym, fitness classes, and personal training. The resort provides a comprehensive fitness experience with beautiful surroundings.
Business
AI-generatedThis resort features 11 state-of-the-art meeting rooms with capacities ranging from 15 to 400 people. It offers unique indoor and outdoor spaces ideal for meetings and banquets, lush gardens for outdoor receptions, pool areas for cocktails, and a renovated neo-Romanesque Church. The resort provides a dedicated team to assist in organizing events, along with amenities like 24-hour room service, AV support, a business center, free Wi-Fi, a gym, and a spa.
Romantic
AI-generatedLocated on a private island, this resort offers a tranquil and romantic escape from the bustling city. Its beautiful gardens, luxurious spa, and exceptional dining options provide a perfect setting for couples seeking relaxation and intimacy.
Family
AI-generatedSituated on Isola delle Rose, this resort features a dedicated kids-club, babysitting services, and a spa. The island location provides ample space for children to run around and explore, along with a mild microclimate that supports lush gardens and an olive grove.
Spa
AI-generatedLocated on a private island, this resort features GOCO Spa, offering a comprehensive wellness experience with stunning lagoon views. The spa complements the resort's luxurious offerings, providing guests with an exceptional level of service and relaxation.
Honeymoon
Combine luxury with the utmost comfort when staying at this hotel for your honeymoon. Offering luxurious rooms, suites and villas for couples to choose the one that best suits their needs, the hotel also offers spa facilities, exquisite dining options and unparalleled views over the beautiful city of Venice.
EV charging stations
Free Wi-Fi
Accessible
Yoga
Check-in - Check-out
Check In:
15:00
Check Out:
12:00
Facilities
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Garden
Terrace
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Internet services
Lift
Safety deposit box
Spa & wellness centre
Massage
BBQ facilities
Car hire
Cycling
Hammam
Heating
Luggage storage
WiFi
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
ATM/cash machine on site
Snack bar
Sun terrace
Outdoor pool (seasonal)
Concierge service
Shuttle service (free)
Special diet menus (on request)
Lockers
Kids' club
Daily housekeeping
WiFi available in all areas
Indoor play area
Kids' outdoor play equipment
Kids' meals
Kid-friendly buffet
Electric vehicle charging station
Wheelchair accessible
Toilet with grab rails
Raised toilet
Lower bathroom sink
Rooftop pool
Pool with view
Heated pool
Pool bar
Wine/champagne
Fruits
Visual aids: Tactile signs
Auditory guidance
Pet basket
Pet bowls
Coffee house on site
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Picnic area
Beauty services
Facial treatments
Waxing services
Make-up services
Manicure
Pedicure
Hair styling
Body treatments
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Shuttle service
Temporary art galleries
Cooking class
Live music/performance
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Property is cleaned by professional cleaning companies
Room Types
Deluxe Double RoomThis double room features air conditioning, electric kettle and seating area.
Junior suite King with TerraceThis air-conditioned suite comes with a walk-in wardrobe, a minibar and a living area with a flat-screen TV. It has a bathroom with free toiletries, a shower and a bath. Some rooms feature a terrace overlooking the park.
Uliveto Suite, 1 Bedroom SuiteOverlooking the garden, this air-conditioned suite is set in the Uliveto building and features a living room with a sofa, satellite flat-screen TV and minibar. It has a bathroom and separate toilet.
La Maisonette Loft Suite - Split LevelFeaturing a private garden and overlooking an olive grove, this air-conditioned suite is set on 2 levels. It has a living room with floor-to-ceiling windows, satellite TV and minibar. The marbel bathroom includes a shower and a bath and offers free toiletries.
La Maisonette Loft Suite with Private Pool - Split LevelFeaturing a private garden with a pool, this air-conditioned suite is set on 2 levels and has a living area with floor-to-ceiling windows, satellite TV and minibar. The marble bathroom includes a shower and a bath and offers and free toiletries.
La Residenza Deluxe Double RoomOffering a private garden, this air-conditioned room is set in the La Residenza building and features a satellite flat-screen TV and minibar. The private bathroom includes free toiletries.
Uliveto Deluxe Double RoomThis air-conditioned room is set in the Uliveto building and features a satellite flat-screen TV and minibar, some have a patio overlooking an olive grove. The private bathroom includes free toiletries.
Deluxe Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.
Premium Family Room with King BedProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
La Residenza Deluxe with Private PoolThis double room features a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Two-Bedroom Villa with Private Pool and ViewThis double room's special feature is the pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit offers 4 beds.
Presidential Suite, 1 BedroomThe spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
La Residenza Pool Suite, 1 Bedroom SuiteGuests will have a special experience as this suite offers a pool with a view. Featuring a private entrance, this spacious suite also is comprised of 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features air conditioning, a minibar, a flat-screen TV with cable channels and a patio. The unit offers 2 beds.
Premium Family Room with Two Twin BedsThe suite offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.
About JW Marriott Venice Resort & Spa
Registry or License or Notification Number: IT027042A1VO5LODYY
Guest Reviews
8.8
Excellent
Review Summaries
Summarized by AI
Location
JW Marriott Venice Resort & Spa is located on its own separate island in the Laguna, making it an ideal tranquil escape from the hustle and bustle of Venice. Despite its isolated location, guests can easily access the heart of Venice with an efficient water shuttle service. The hotel's rooftop pool offers spectacular views of the city and the gardens and accommodations are beautiful. The shuttle to San Marco square operates like an atomic clock, making it incredibly efficient. The location is ideal for those attending the Biennale and the hotel itself is reminiscent of the Maldives. Overall, it's a peaceful and gorgeous location with reliable transport links to the city.
Breakfast
Guests rave about the breakfast offerings at the JW Marriott Venice Resort & Spa with many describing it as excellent and top-notch. The breakfast is abundant and plentiful with a wide variety of food choices from around the world. Some guests particularly appreciate the complimentary breakfast at Fiola for retreat customers, while others find the fantastic coffee bar especially nice. Despite some minor issues, like occasionally waiting for seating or getting the order wrong, the breakfast receives high marks from most guests. The staff is also widely praised with special shout outs to Clara for her exceptional service. However, some guests express disappointment with the quality or freshness of certain items, such as the bread or pancakes. Overall, the breakfast offerings are a standout feature of the hotel and a great start to the day.
Dinner
The dinner options at JW Marriott Venice Resort & Spa received mixed reviews from guests. Some praised the food at Fiola and found the restaurants and food lovely, while others found the cuisine overpriced and underwhelming with pasta dishes at Sagra being relatively poor. The rooftop restaurant received mixed feedback with some calling it nice but with a narrow range of options, while others found it disorganized at times. The prices were high for some guests with tiny portions and not a lot of variety. Some guests also had issues with the lack of food offerings for children. However, there were highlights such as a fine dining evening with a Michelin star chef and some guests enjoying an Aperol Spritz as a sundowner. Overall, the dining experience at this 5-star resort had some ups and downs.
Rooms
Based on guest reviews, the rooms at the JW Marriott Venice Resort & Spa range from clean and very spacious with comfortable bedding to not living up to expected standards. Some rooms have balconies or private pools, while others have great views over the Venice lagoon. The loft apartments are described as beautiful, while the ground floor rooms lack balconies. Some guests have reported issues with cleanliness and maintenance, such as forgetting to clean certain areas or worn-out furniture. On the other hand, many reviewers mentioned the modern facilities and cool architecture of the hotel. Suites are generally considered exceptional with some even having a private garden terrace and pool. The staff are described as pleasant and helpful and some rooms have dedicated concierge teams. While some guests were disappointed with the size or maintenance of their rooms or the overall charm of the hotel, others were delighted with the unique, stunning and beautiful aspects of their accommodations.
Cleanliness
The JW Marriott Venice Resort & Spa has received mixed reviews regarding the cleanliness of the hotel. Some guests had a positive experience and found the hotel and rooms to be very clean and well-organized. The spa was also highly regarded for its serene atmosphere and facilities. However, other guests were disappointed with the state of the hotel, citing issues such as poor housekeeping, lack of maintenance (e.g. broken showerheads, flickering lights) and cockroach sightings. There were also complaints about cleanliness in certain common areas and some guests felt that the hotel needed urgent renovation. In some cases, beauty products and other amenities were not refilled daily. The staff was generally rated as courteous and friendly with notable exceptions of poor housekeeping. While some guests appreciated the location and elegant ambiance of the hotel, others found it to be overpriced for the quality and level of cleanliness offered.
Staff
Guests have consistently praised the staff at the JW Marriott Venice Resort & Spa, describing them as friendly, attentive and helpful. Many guests mentioned specific staff members who provided exceptional service, such as Giulia, Letizia, Marco, Alessio, George and Alessia. The majority of guests reported positive interactions with the staff, although some noted the occasional detached or slow service. A few guests also mentioned language barriers with non-native English speakers. Despite these minor issues, guests generally found the personnel to be polite, professional and accommodating. Many were impressed by the staff's efforts to make their stay special, including thoughtful surprises and personalized service. Overall, guests agreed that the hotel's excellent staff was among its strongest assets.
Spa
The JW Marriott Venice Resort & Spa features a very beautiful and serene spa with excellent facilities including a really nice pool equipped with enjoyable water jets. However, extra charges apply for access to the spa facilities, which some guests found ridiculous or crazy. Despite some issues with hot water and facilities not working properly, the spa center was generally considered amazing and top-notch by guests. Some were disappointed with having to pay extra for pool usage or not being able to use the spa pool after booking massages. Nevertheless, the spa was able to accommodate guests' requests for comfortable spa experiences, such as the Ultimate Detox Reviver. Additionally, the hotel offers good restaurants, a kids club and the unique concept of living on a protected island away from the crowds of Venice.
Pool
The pool situation at JW Marriott Venice Resort & Spa seems to have mixed reviews. While there is only one pool, guests seem to enjoy the rooftop pool for its spectacular views of Venice. Some guests have commented that the outside pool is small, while others appreciate the heated feature. Families with children appreciate the kids' pool, though some mention that the facilities are small. There is also an adults-only pool that is part of the wellness area. Guests also have access to a swim-up room option. The rooftop pool also has a bar and restaurant to enjoy cocktails while taking in the views. While some found the pool perfect for relaxation, others felt it was not suitable for swimming. The hotel's private island location adds to the luxury of the pool experience. Bee infestations have been an issue for some around the pool. However, many guests praise the beautiful views from the pool as well as the attention to detail at the hotel.
Family
The JW Marriott Venice Resort & Spa is a great choice for families looking for a luxurious retreat just a short sail away from Venice. Although the surroundings are beautiful, guests should be aware that some rooms involving a lot of walking and privations, such as limited shower facilities for families of four. While the hotel offers plenty of kid-friendly amenities, be sure to double check which pools are accessible with children. Some guests recommend taking advantage of the pool facilities, which are excellent for traveling with little ones. However, the Kids Club is an additional expense that may not be worth it as some reviewers found it to be crowded and expensive. Unfortunately, the family pool and children's play area were closed early in the season, leaving families with few options. Another thing to keep in mind is the limited dining options for children, so some guests recommend ordering the nuggets from room service. Nevertheless, families loved the opportunities for fun and bonding while enjoying the beautiful grounds of the hotel.
5 Star
The JW Marriott Venice Resort & Spa is a premium five-star hotel located on its own magical island in the stunning Venetian lagoon. The hotel offers guests a once in a lifetime experience with world-class facilities and impeccable service. From the luxurious rooms to the top-notch restaurant and bar, every element of the resort is of the highest standard. Guests are especially impressed with the boot shuttle service to and from the famous St. Mark's Square. The hotel's location is truly unique and the resort feels like a private paradise away from the bustle of Venice. That being said, some reviewers noted that not all staff members offer five-star service and a few elements of the hotel didn't meet the standards expected of a luxury resort. However, overall, the JW Marriott Venice Resort & Spa is a perfect choice for anyone looking for a high-end hotel experience in Venice.
Rooftop Pool
The rooftop pool at JW Marriott Venice Resort & Spa boasts spectacular views of the city of Venice and the lagoon, making it the ideal spot to take a refreshing swim and relax. The infinity pool on the hotel's roof offers breathtaking views of the whole area, including the scenic Marcus Square. The pool area also includes a bar and restaurant, which overlooks the city, providing a perfect setting for a romantic dinner or drinks at sunset. Though some found the roof top restaurant to be a little disorganised at times, the beautiful setting more than made up for it. For those looking to unwind, there's also a jacuzzi on the rooftop terrace. Overall, the rooftop pool at the JW Marriott Venice Resort & Spa is definitely worth a visit for its stunning views and beautiful setting.
Outdoor Pool
The outdoor pool at JW Marriott Venice Resort & Spa received mixed reviews from guests. Some guests loved having a pool in their residence and highly recommended it, while others found the pool area to be infested with bees, making it challenging to enjoy meals outside or relax on a lounger alongside the pool. However, some guests found the pool to be perfect for relaxation and loved the excellent service provided by the pool staff. The rooftop with its stunning views and the pool, along with the jacuzzi, were also highly praised. Overall, while some guests had mixed experiences with the pool, the hotel's top-quality facilities such as the rooms, pool, bar and restaurant impressed most visitors. Note: The reviews did not indicate the number of reviewers.
Luxury
The JW Marriott Venice Resort & Spa is nothing short of luxurious according to recent guest reviews. This premium resort on a separate island just a short distance from the San Marco piazza offers a fabulous and amazing stay. The staff are friendly and helpful and the overall experience is fantastic. The resort, from the meticulously cared for spa, olive garden, restaurant and pool, is a dream come true. Despite the expensive price tag (around 800€ per night), guests agree that this is 5 star luxury at its best. However, there were a few concerns about the shuttle service and breakfast quality not living up to the five-star standard. Despite this, guests agree that this hotel and its surroundings are absolutely splendid and a breathtaking experience.
Romantic
The JW Marriott Venice Resort & Spa offers a stunningly romantic setting for a getaway with your loved one. Located on a private island with magnificent views of Venice, guests can expect comfort and tranquility. The hotel staff are friendly, welcoming and discreet, ensuring an enjoyable stay. Experience a beautiful setting for a short break and don't forget to treat yourself and your partner to a romantic dinner at the resort's restaurant. You won't want to miss dining with a breathtaking view of the avenue from the rooftop infinity pool. Overall, the perfect destination for a lovely romantic stay within a paradise.
FAQ
Yes, JW Marriott Venice Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Panoramic View Pool, Private Pool, Outdoor Pool. For more information, read the answers to the Poolquestionnaire
Yes, a spa is available at JW Marriott Venice Resort & Spa.
Yes, JW Marriott Venice Resort & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at JW Marriott Venice Resort & Spa.
Yes, JW Marriott Venice Resort & Spa has a gym.
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