Lion & Swan Hotel

Congleton 53.16315300, -2.21483400 , Lion & Swan Hotel Swan Bank (Show on Map)
9.0
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Lion & Swan Hotel in Congleton is a highly praised establishment, frequently commended for its exceptional location right in the heart of the town. Guests find the hotel's central position convenient for accessing local shops, restaurants and attractions, making it an ideal base for exploration. The hotel offers ample parking, including free EV charging, contributing positively to the guest experience.

The hotel's breakfast and dining experiences receive significant acclaim. Breakfasts are described as delicious and freshly cooked, using quality ingredients with a variety of options. The dinner offerings, particularly the Italian dishes at the Leone Restaurant, are noted for their superb quality. The restaurant setting is described as stunning and the staff are noted for their friendly and accommodating service.

Rooms at the Lion & Swan Hotel are praised for their comfort, spaciousness and cleanliness. Guests appreciate the stylish decor and modern conveniences, including luxurious bedding and well-equipped bathrooms. Special touches such as homemade shortbread and USB ports by the bed add to the overall appeal. The hotel's cleanliness is consistently highlighted with both the rooms and common areas maintained to a high standard.

Staff at the Lion & Swan Hotel are frequently lauded for their exceptional service. Guests describe the team as friendly, helpful and attentive, contributing to a warm and welcoming atmosphere. The professionalism and efficiency of the staff enhance the overall guest experience, making stays memorable and comfortable.

While the hotel's WiFi service receives mixed reviews with some guests experiencing connectivity issues, the overall sentiment about the Lion & Swan Hotel remains overwhelmingly positive. The establishment strikes a harmonious balance between modern comforts and a central location, offering a luxurious and relaxing atmosphere. The impressive refurbishment has added significantly to its charm, making it a favored choice for travelers seeking both elegance and convenience.

Overall, the Lion & Swan Hotel stands out for its exceptional service, luxurious accommodations and prime location, making it a highly recommended destination for visitors to Congleton.
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Categories
Luxury Hotel

Family Friendly Hotel

Hotel with Parking

5-Star Hotel

Room Types
Single Room The single room features soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This single room provides a flat-screen TV with cable channels. The unit has 1 bed.

Double Room The double room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

King Room The double room offers soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room The double room features soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room offers a flat-screen TV with cable channels. The unit has 1 bed.

Superior Queen Room The double room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Room The double room features soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This double room offers a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
9.0
Excellent
Location
The Lion & Swan Hotel in Congleton receives high praise for its exceptional location. Nestled right in the heart of the town, it offers unparalleled convenience with easy access to local shops, restaurants and the high street. Guests repeatedly highlight the hotel's prime central position, making it an ideal base for exploring Congleton and the surrounding areas. The hotel provides ample parking, further enhancing its accessibility.

Visitors appreciate the tasteful decor, warm atmosphere and modern amenities, noting that the recent refurbishment has added to its charm. The hotel’s central location makes it perfect for attending events, including weddings with local attractions and family get-togethers just a short distance away. Whether wandering the nearby Congleton park or venturing to regional landmarks like Little Morton Hall and Biddulph Gardens, guests find the hotel's position immensely convenient.

Overall, the Lion & Swan Hotel strikes a harmonious balance between modern comforts and an excellent, central location, making it a favored choice for those visiting the town.

Breakfast
The breakfast experience at the Lion & Swan Hotel is overwhelmingly positive with many guests praising the delicious and freshly cooked meals. The quality of the breakfast is frequently highlighted with phrases like "excellent breakfast," "quality ingredients," and "outstanding breakfast" being commonly used. Guests appreciated the variety of options available, including both cooked and continental choices. The full English breakfast and poached eggs received specific commendations for their taste and preparation. Additionally, the friendly and helpful staff contributed to the enjoyable breakfast atmosphere for many visitors.

Despite the general satisfaction, there were occasional mentions of slow service and issues with the buffet setup. Some guests felt that the selection could be broader and that portion sizes were inconsistent. A few reviews pointed out dissatisfaction with the breakfast quality and the temperature of the food. However, these criticisms were in the minority.

Overall, the breakfast at the Lion & Swan Hotel is described as tasty, well-prepared and abundant, making it a noteworthy part of the hotel experience.

Dinner
The Lion & Swan Hotel features a highly praised dining experience, attracting guests with its notable cuisine. Visitors frequently highlight the excellence of the food served in the Leone Restaurant, describing it as really good, great and fantastic. The restaurant itself has been labeled as exceptional and brilliant with many noting the superb and amazing quality of both dinner and breakfast offerings. Italian dishes, in particular, are often celebrated with some guests deeming them to die for.

The overall dining experience is complemented by positive references to a stunning and beautiful restaurant setting, friendly staff and accommodating service. Guests appreciate the comfortable atmosphere and several enjoyed celebratory or family meals in the private dining area. Positive comments also extend to bar food, which is considered excellent.

While there is overwhelming acclaim, some areas for improvement were mentioned. The evening menu can be seen as limited and somewhat pricey with a few instances of disappointing Sunday evening meals and smaller-than-expected portions for Sunday roasts. Additionally, there were occasional delays in receiving drinks. Still, the general consensus is that the food quality significantly enhances the stay at the hotel, making it a sought-after dining location for both guests and visitors.

Rooms
The rooms at Lion & Swan Hotel have received significant praise for their comfort, spaciousness and cleanliness. Guests frequently highlight the rooms as being well-presented, immaculate and equipped with modern conveniences. The decor is noted as being stylish and elegant with modern furnishings and tasteful renovations adding to the overall appeal. The bathrooms also receive positive feedback, often described as large, spotless and featuring powerful showers.

Many guests appreciate the special touches, such as homemade shortbread and USB ports by the bed. The rooms are lauded for their cosiness and the quality of the facilities provided, including comfortable beds and luxurious linens. Although some rooms are described as small, they are still considered cosy and well-equipped.

The hotel’s modern interiors contrast pleasingly with its old exterior, creating a unique and charming ambiance. Despite occasional comments about noise and room temperature, the overall sentiment is highly positive. Guests find the rooms to be a perfect blend of comfort and luxury, making the Lion & Swan Hotel a delightful place to stay.

Beds
The bed reviews for Lion & Swan Hotel largely highlight a positive experience for guests. Many visitors found the beds to be extremely comfortable, describing them as super comfortable, extremely comfortable and to die for. Several noted the spaciousness of the beds with mentions of super king-sized and king-sized beds adding to the appeal. The rooms themselves were also described as comfortable and quiet, contributing to a good night's sleep. Guests repeatedly mentioned that they slept very well, attributing their restfulness to comfortable and plush bedding.

However, some reviews noted less favorable impressions with a few guests finding the beds uncomfortable, firm, small or hard. Despite these less common critiques, the dominant overall sentiment paints a picture of a stay centered around comfort and relaxation thanks to the hotel's bedding.

Cleanliness
The Lion & Swan Hotel consistently impresses guests with its outstanding cleanliness and welcoming atmosphere. Reviewers frequently highlight the immaculate condition of both the hotel and its rooms, often describing them as spotlessly clean and exceptionally maintained. The rooms are praised for being large, modern and stylish with beautiful, plush decor that contributes to a comfortable stay.

Guests appreciate the hotel's bright, pleasant surroundings and admire the beautifully refurbished interiors. The cleanliness of the bathrooms also receives specific mention, contributing to an overall sense of modernity and freshness throughout the establishment.

Despite a few minor hiccups, such as occasional noise from housekeeping or a rare issue with plumbing, the Lion & Swan Hotel maintains a high standard of hygiene and comfort. The friendly staff and well-appointed rooms add to the positive experience, making this hotel a highly recommended choice for travelers prioritizing cleanliness and aesthetic appeal.

Staff
The Lion & Swan Hotel has garnered an impressive reputation for its outstanding staff. Guests commonly praise the team for being exceptionally friendly, helpful and accommodating. From the moment of arrival to check-out, the customer service is consistently described as superb. The staff go out of their way to ensure a comfortable and pleasant stay, being both attentive and considerate.

Professionalism is another hallmark of the staff at this hotel with numerous mentions of their courteous behavior and efficient service. Visitors frequently highlight how every request is met with a smile and special occasions are handled with personalized care. The restaurant and reception staff are noted for their efficiency and accommodating nature, adding to the overall positive experience.

Guests appreciate the noticeable level of attention to detail from the staff, who go that extra mile to make stays memorable. Whether it's assisting with parking or ensuring that special dietary requests are met, the team's dedication stands out. The warm and welcoming environment created by the staff is a recurring theme, making the Lion & Swan Hotel a preferred choice for many travelers seeking both professionalism and a friendly atmosphere.

Wi-Fi
The Lion & Swan Hotel seems to have a mixed reputation when it comes to its wifi service. While some guests report no issues with signing in and even mention a strong wifi connection, many others experienced significant problems. Frequent complaints include the wifi not working at all in the rooms, unreliable connections and inconsistent service despite multiple requests for assistance. These issues point to a less-than-dependable internet experience, which can be particularly problematic for those who need reliable online access during their stay. Although there are occasional positive remarks, the overall sentiment suggests that improvements are needed to ensure a consistently good wifi experience for all guests.

Parking
The Lion & Swan Hotel generally receives positive feedback regarding its parking facilities from guests. Many appreciated the ease of parking, noting that it was straightforward and stress-free. There's ample on-site parking available and it's free, which is a definite perk. The safety of the car park was highlighted as a significant plus, making guests feel secure about their vehicles.

The parking setup is described as convenient with adequate space for residents, although some mentioned it could get busy at times. Despite this, most found the parking to be good or even great with free EV charging available. A few guests did mention challenges, such as noise from the parking lot, including car doors slamming early in the morning and the car park entrance being a bit narrow.

Overall, however, the parking at Lion & Swan Hotel is seen as a strong feature, contributing positively to the overall guest experience.

5 Star
The Lion & Swan Hotel offers an experience akin to a genuine five-star establishment. Guests frequently commend the modern look and central location of the property, finding it to be of excellent value for money. This first-class hotel features an absolutely stunning refurbishment with no expense spared, creating a fabulous atmosphere. Visitors have praised the exceptional service and helpful staff, often referring to the hotel and its team as first class.

Though there have been mentions of some issues, such as rooms being very hot and lacking air conditioning and a perceived shortage of reception staff not matching the five-star expectation, the overall sentiment leans positively. The Lion & Swan Hotel is described as almost perfect and definitely worth another visit with several guests planning to return.

Luxury
The Lion & Swan Hotel in Congleton is a remarkable destination, offering a truly luxurious experience. Guests consistently praise the spacious and plush bedrooms, which are decorated and furnished to a very high standard. The hotel's stunning historical building has been refurbished to an exceptionally high quality, blending a chic and modern boutique style with classic elegance.

Attention to detail is evident throughout the property with high-quality decor and luxurious fittings. The atmosphere exudes luxury, from the relaxing robes provided in the rooms to the superb facilities available. The hotel's restaurant is highlighted for its superb, beautifully presented food, adding to the overall five-star experience.

While there's mention of housekeeping falling short on occasion, the overwhelmingly positive feedback emphasizes the hotel's commitment to maintaining a perfect, spotless environment. Overall, the Lion & Swan Hotel continues to far exceed expectations, offering a sophisticated and comfortable stay that stands out as a top-quality venue in Congleton.


No, Lion & Swan Hotel doesn't have any pool.

No, a spa isn't available at Lion & Swan Hotel.

No, Lion & Swan Hotel doesn't allow dogs.

Yes, parking facilities are available at Lion & Swan Hotel.

No, Lion & Swan Hotel doesn't have a gym.

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