Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsExtended Stay America Select Suites - Columbia - Ft Jackson is lauded primarily for its advantageous location, especially for those attending events at Fort Jackson or visiting family at the base. The hotel is conveniently situated near shopping centers and a variety of dining options, while maintaining a serene atmosphere, particularly in the evenings. The accessibility of Interstate 77 adds to the convenience for travelers.
Guest experiences with the rooms are somewhat mixed; however, the spaciousness, comfortable layout, and inclusion of a kitchenette are often praised, particularly by those staying for extended periods. While some visitors encountered issues with cleanliness and maintenance, others found the rooms to meet their expectations, appreciating the clean linens and helpful housekeeping staff. Competitive pricing and friendly front desk staff further enhance the appeal among guests.
Cleanliness feedback varies, with some guests praising the spotless kitchenettes and well-maintained bathrooms. However, others reported cleanliness issues, including stained carpets, odors, and bug infestations, which impacted their stay negatively. This inconsistency highlights a potential area for improvement.
The staff consistently receives positive remarks. Guests frequently commend the helpfulness, professionalism, and friendliness of the staff, creating a welcoming and supportive environment. Specific team members are often noted for their exceptional service, contributing significantly to guest satisfaction.
The beds, generally viewed favorably, are considered comfortable, making them a reliable aspect for ensuring a restful stay. Though not universally perfect, they contribute to an overall satisfying experience for many.
In summary, Extended Stay America Select Suites - Columbia - Ft Jackson offers a prime location and friendly, helpful staff, making it an attractive option for travelers, despite some room and cleanliness concerns that could benefit from improvement. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Studio with 1 King Bed -Disability Access - Non-SmokingThis accessible studio features a kitchen as well as a dining and work area.
Queen Studio - Non-SmokingThis studio features a kitchen as well as a dining and work area.
Queen StudioThis studio features a kitchen as well as a dining and work area.
Queen studio with 1 Queen Bed - Disability Access/Non-SmokingGuests can make meals in the kitchen that is fitted with a stovetop, a refrigerator and a microwave. The spacious studio offers air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Studio with 2 Double Beds - Non-SmokingThe spacious studio offers air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator and a microwave. This studio features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
5.8
Rated
Location
Nestled conveniently close to Fort Jackson, Extended Stay America Select Suites in Columbia offers a prime location for guests attending military events or those visiting family at the base. The hotel is situated near an array of shopping centers, including a Walmart and a Sam's Club, providing easy access to groceries and other essentials. For those who enjoy dining out, the surrounding area is populated with numerous restaurants catering to all budgets.
Accessibility is a highlight, with proximity to Interstate 77 making travel seamless, whether arriving from afar or exploring the local attractions. The central location also places guests close to various stores, ensuring essentials are within reach during their stay. Despite being close to bustling shopping plazas and eateries, the hotel maintains a tranquil atmosphere, particularly in the evening, providing a peaceful retreat.
Ideal for families attending fort graduations, the hotel is just minutes from the base’s gate 2, offering unparalleled convenience for guests attending ceremonies. As a result, many guests return for extended stays, citing the advantageous location repeatedly when discussing their visits.
Rooms
The rooms at Extended Stay America Select Suites - Columbia - Ft Jackson receive mixed feedback from guests. On the positive side, many visitors appreciated the spaciousness and layout of the rooms, finding them comfortable and well-suited to their needs. The inclusion of a kitchenette with a full-size fridge, stove, and microwave is frequently mentioned as a favorable feature, adding convenience for longer stays. Guests have also praised the comfortable beds, clean linens, and helpful housekeeping staff. Several guests noted that the rooms met their expectations, and some experienced a clean and pleasant stay that mirrored the photographs provided online.
However, there are notable criticisms, primarily regarding cleanliness and maintenance. Issues such as stained carpets, old and rusty appliances, and unpleasant odors, particularly of smoke and marijuana, were mentioned. Some guests experienced discomfort due to worn-out beds, and the presence of roaches was a significant drawback for others. Despite these concerns, the location is highlighted for its competitive pricing, and the presence of helpful and friendly staff, especially at the front desk, is appreciated by many. While the hotel provides a functional space for short-term stays, improvements in cleanliness and updating amenities could significantly enhance the guest experience.
Beds
The beds at Extended Stay America Select Suites - Columbia - Ft Jackson have received a mixed yet generally positive reception from guests. Many reviewers emphasize the comfort provided by these beds, often describing them as very comfortable or nice. Comfortable beds, accompanied by clean pillows, contribute to a restful stay for numerous visitors, enhancing their overall experience. Although there are mentions of beds being on the smaller side for two people and some instances where beds were described as having dips, the consensus leans towards the beds offering satisfactory comfort for guests. For those prioritizing a good night's sleep during their travels, the beds appear to be a reliable aspect of this destination.
Cleanliness
Extended Stay America Select Suites - Columbia - Ft Jackson presents a mixed bag of guest experiences when it comes to cleanliness. On the positive side, several reviews highlight the cleanliness and tidiness of certain rooms, with some guests appreciating spotless kitchenettes, clean sheets, and well-stocked towels. The bathrooms in some instances were noted as being the newest and cleanest parts of the room. A few visitors commented on the helpfulness and friendliness of staff, with specific mention of a welcoming atmosphere and perfect location off the highway, making it a convenient stay for travelers.
However, a significant number of reviews raise concerns over cleanliness standards, with reports of stained carpets, cigarette and marijuana odors, and even bug infestations. Some guests found the condition of their rooms unacceptable, citing issues such as dirty linens, floors, and upholstery as well as unclean bathrooms. It's also mentioned that some rooms had not been cleaned until a guest checks in, contributing to an overall feeling of neglect and lack of thorough housekeeping. Roaches and bedbugs were a recurring issue, along with disturbances from noise. While some rooms were praised for being extremely clean, others did not meet guests' expectations for hygiene and comfort, leading to a highly variable experience depending on the specific room and circumstances.
Staff
The reviews for the Extended Stay America Select Suites - Columbia - Ft Jackson highlight a consistently positive experience with the hotel's staff. Guests frequently mention the helpfulness and professionalism of the team, noting individuals by name, such as Ariel, Marva, David, and Teri, who stood out for their exceptional assistance and courteous behavior. The staff is described as friendly, attentive, and responsive, with many guests appreciating their ability to address needs promptly and with a positive attitude. The front desk personnel, including David, Derik, and others, are consistently praised for their friendliness and efficiency during check-in and check-out processes. While there are occasional negative comments about specific employees, the overall impression is that of a hospitable and supportive environment where guests feel welcomed and cared for. The professionalism and dedication of the staff contribute significantly to the satisfaction of the guests, making their stays enjoyable and comfortable.
No, Extended Stay America Select Suites - Columbia - Ft Jackson doesn't have any pool.
No, a spa isn't available at Extended Stay America Select Suites - Columbia - Ft Jackson.
Yes, Extended Stay America Select Suites - Columbia - Ft Jackson welcomes dogs.
Yes, parking facilities are available at Extended Stay America Select Suites - Columbia - Ft Jackson.
No, Extended Stay America Select Suites - Columbia - Ft Jackson doesn't have a gym.