Tru By Hilton Columbia Greystone
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTru By Hilton Columbia Greystone presents itself as a well-regarded accommodation choice, particularly praised for its convenient location and exceptional service. Positioned just off the highway, the hotel offers easy access to Columbia's key attractions, such as the Riverbanks Zoo & Garden, USC campus, and downtown museums. This strategic location is ideal for visitors interested in exploring the city’s cultural and natural offerings, including nearby local dining, shopping, and even Congaree National Park.
Guests often commend the cleanliness and modernity of the hotel, with rooms frequently described as immaculate and well-maintained. The contemporary room design, featuring comfortable beds and high-quality linens, contributes to the overall comfort and coziness, despite some comments about room size. The freshness and variety of the breakfast options stand out as a morning highlight, with the automatic pancake maker being a favorite among guests. Although some would prefer additional vegetable options, the breakfast area is celebrated for its cleanliness and the staff’s attentiveness.
The professionalism and warmth of the staff significantly enhance the guest experience, often highlighted in reviews. Staff members like Shanita, Devin, Lisa, Malissa, and Joanna are frequently praised for their friendly and accommodating service, ensuring guests feel welcomed and valued. Despite occasional concerns about bedding comfort and room storage, the high standards of cleanliness and the inviting atmosphere maintain a positive impression.
Overall, Tru By Hilton Columbia Greystone is valued for its strategic location, cleanliness, and exceptional service, providing a comfortable and convenient base for travelers. The combination of these factors assures a pleasant stay that many guests are eager to repeat, securing the hotel as a highly recommended choice for visitors to Columbia.
Categories
Guests often commend the cleanliness and modernity of the hotel, with rooms frequently described as immaculate and well-maintained. The contemporary room design, featuring comfortable beds and high-quality linens, contributes to the overall comfort and coziness, despite some comments about room size. The freshness and variety of the breakfast options stand out as a morning highlight, with the automatic pancake maker being a favorite among guests. Although some would prefer additional vegetable options, the breakfast area is celebrated for its cleanliness and the staff’s attentiveness.
The professionalism and warmth of the staff significantly enhance the guest experience, often highlighted in reviews. Staff members like Shanita, Devin, Lisa, Malissa, and Joanna are frequently praised for their friendly and accommodating service, ensuring guests feel welcomed and valued. Despite occasional concerns about bedding comfort and room storage, the high standards of cleanliness and the inviting atmosphere maintain a positive impression.
Overall, Tru By Hilton Columbia Greystone is valued for its strategic location, cleanliness, and exceptional service, providing a comfortable and convenient base for travelers. The combination of these factors assures a pleasant stay that many guests are eager to repeat, securing the hotel as a highly recommended choice for visitors to Columbia.
Hotel Taking Steps Towards Sustainability
Tru by Hilton is a modern brand that may incorporate energy-efficient designs. As part of Hilton, it likely follows Hilton's broader sustainability efforts.
Family Friendly Hotel
The hotel is a modern, budget-friendly option with a pool. It offers a comfortable stay for families.
Dog Friendly Hotel
This is a pet-friendly hotel.
Accessible Hotel
As a Hilton brand hotel, this property adheres to Hilton's comprehensive accessibility standards. These standards typically include accessible guest rooms designed for mobility and sensory needs, as well as accessible common areas and services for guests with disabilities.
Business Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Located conveniently off the highway, Tru By Hilton Columbia Greystone offers easy access to numerous attractions in Columbia, South Carolina. The hotel's proximity to Riverbanks Zoo & Garden makes it an ideal choice for visitors planning a zoo trip. Guests have praised the location for providing quick and straightforward access to Interstate 77, allowing them to navigate to different parts of the city effortlessly. The hotel is also a short drive away from USC campus and downtown museums, making it a great base for those with academic or cultural interests.
Besides the convenient location, the hotel’s setting allows for easy exploration of local dining and shopping options. Several restaurants and shops are nearby, perfect for those wishing to soak in the local flavor without straying far from their accommodation. For nature enthusiasts, Congaree National Park is within accessible reach, offering an appealing escape into the great outdoors.
The property's modern and well-maintained infrastructure, complemented by clean and spacious rooms, ensures a comfortable stay. Guests have appreciated not only the strategic location but also the friendly staff and relaxing environment. Tru By Hilton Columbia Greystone provides a serene yet accessible retreat, making it an excellent choice for travelers seeking to explore Columbia's attractions while enjoying comfort and convenience.
The breakfast experience at Tru By Hilton Columbia Greystone has generally left guests satisfied, with many deeming it a highlight of their stay. Visitors commonly praise the extensive variety of breakfast options, which include traditional favorites such as eggs, bacon, sausage, pancakes, bagels, and cereals. The automatic pancake maker stands out as a popular feature, often mentioned for its novelty and taste. Most guests find the breakfast to be consistently hot and fresh, contributing to an overall appealing morning meal. The breakfast area is noted for its cleanliness and the staff for their friendliness and attentiveness, enhancing the dining experience. Although a few guests noted the absence of vegetables and expressed a desire for improvement, the majority appreciate the plentiful offerings and the value they add to their stay.
Tru By Hilton Columbia Greystone offers a mixed yet generally positive experience for guests, particularly in terms of room quality. Many guests appreciate the cleanliness of the rooms, frequently noting them as both clean and well-maintained, with some even referring to them as almost sterile in their presentation. The modern design of the rooms receives praise, with contemporary features like remote blinds and modern bathrooms adding to their appeal. Comfort is a consistent theme, highlighted by the extremely comfortable beds and soft, high-quality sheets. Although some guests find the rooms a bit on the small side—comparable to a modern, adult dorm room—they often describe them as cozy, functional, and comfortable. Spaciousness, although not universally acknowledged, also earns mention in several reviews, with some guests delighting in the roomy and airy interior. The hotel’s staff also deserves a shout-out for their friendliness, contributing to the overall pleasant stay. While some guests note the location as potentially less desirable late at night and mention limited storage for suitcases, the high level of cleanliness and comfort often helps overshadow these inconveniences. Overall, Tru By Hilton Columbia Greystone stands out for its modern, clean, and comfortable accommodations that meet the needs of guests seeking a straightforward and contemporary stay.
The beds at Tru By Hilton Columbia Greystone generally receive positive feedback from guests. Visitors frequently describe the mattresses as very comfortable, often highlighting the quality of the sheets and pillows. Many guests mention having a good night's sleep, praising the comfort levels as some of the best they've experienced. However, there are mixed reviews with a few guests pointing out instances of discomfort, citing harder mattresses that resulted in a less restful sleep or even back pain. Concerns were also raised about specific issues with some mattresses being worn out or stained. Despite these occasional negative remarks, the overall impression of the bedding is favorable, complemented by the cleanliness of the facility and friendly staff, which contributes to a pleasant stay.
The Tru By Hilton Columbia Greystone has garnered consistently positive feedback for its exceptional cleanliness, making it a popular choice among guests. The hotel is described as immaculate, with both interior and exterior areas well-maintained. Guests frequently highlight the cleanliness of their rooms, particularly appreciating the tidy beds and bathrooms. The property features modern decor and amenities, which add to the overall positive experience. Visitors find the hotel not only clean but also comfortable, offering a safe and relaxing environment. The staff receives praise for their friendliness, further enhancing the welcoming atmosphere. Guests also enjoy a variety of on-site activities and a complimentary hot breakfast, rounding out a stay that is both convenient and enjoyable. Overall, the emphasis on cleanliness and a commendable service makes Tru By Hilton Columbia Greystone a highly recommended choice for travelers.
Tru By Hilton Columbia Greystone garners praise for its exceptional staff, consistently described as friendly, helpful, and accommodating. Guests frequently mention the warm welcome they receive upon arrival, highlighting the seamless and inviting check-in experience. Several staff members, including Shanita and Devin, are noted for their professionalism, humor, and engaging customer service. Front desk personnel like Lisa and Malissa are commended for their outstanding service and efficiency, adding a personal touch to the guest experience. The housekeeping staff, particularly Joanna, is highlighted for delivering top-notch service. The overall atmosphere created by the staff is one of warmth and attentiveness, ensuring guests feel comfortable and valued throughout their stay. Professionalism and courtesy are consistently at the forefront, with many guests emphasizing the positive interactions that enhanced their visit.
Tru By Hilton Columbia Greystone proves to be an excellent choice for travelers seeking convenience and value. Its strategic location near Columbia's main streets offers easy access to the city's attractions, making it particularly appealing for those wanting to efficiently explore the area. Guests consistently emphasize the hotel's cleanliness and the efficient, friendly service provided by the staff, which contributes to an overall pleasant stay. The rooms are noted for being quiet, well laid out, and conducive to a restful sleep. Despite some remarks questioning its star rating, many visitors still regard their stay as worthwhile, appreciating the good value for money and the seamless travel experience. With positive impressions of the accommodations, it's clear that many guests would happily return to this or any other Tru hotel in the future.
Location Show Map
Location
Besides the convenient location, the hotel’s setting allows for easy exploration of local dining and shopping options. Several restaurants and shops are nearby, perfect for those wishing to soak in the local flavor without straying far from their accommodation. For nature enthusiasts, Congaree National Park is within accessible reach, offering an appealing escape into the great outdoors.
The property's modern and well-maintained infrastructure, complemented by clean and spacious rooms, ensures a comfortable stay. Guests have appreciated not only the strategic location but also the friendly staff and relaxing environment. Tru By Hilton Columbia Greystone provides a serene yet accessible retreat, making it an excellent choice for travelers seeking to explore Columbia's attractions while enjoying comfort and convenience.
Breakfast
Rooms
Beds
Cleanliness
Staff
3 Star
No, Tru By Hilton Columbia Greystone doesn't have any pool.
No, a spa isn't available at Tru By Hilton Columbia Greystone.
Yes, Tru By Hilton Columbia Greystone welcomes dogs.
No, parking facilities aren't available at Tru By Hilton Columbia Greystone.
Yes, Tru By Hilton Columbia Greystone has a gym.
Location Show Map
More Options
