Hotel Berg
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Berg in Cologne garners significant praise for its prime location and exceptional staff, providing a compelling option for travelers seeking convenience and comfort. Set in a tranquil side street yet nestled near the central train station, guests find themselves within easy walking distance of the Cologne Cathedral, Rhine promenade and other key sights. This centrality enhances their exploration of the city with proximity to shopping streets and bus connections further adding to its appeal.
The breakfast experience at Hotel Berg is another highlight, offering good value for money. A variety of options, from continental selections to a full English breakfast, are frequently replenished, ensuring guest satisfaction. Ingredients are praised for their freshness with standout items like fresh bread rolls, juices and assorted pastries. Though some wished for more variety, the attentive service and clean organized breakfast area left a positive impression.
The rooms at Hotel Berg are clean and functional, catering well to short stays. Essentials like comfortable beds and toiletries are standard and several rooms feature modern bathrooms. Despite some dated furnishings and occasional issues with room size and decor, the cleanliness and quiet neighborhood views often compensate. Guests also appreciate the price point and centrality, making it a practical choice for business trips or brief visits.
The staff at Hotel Berg receive consistently high marks for their friendliness and helpfulness. Reception personnel are noted for their warmth and efficiency, ensuring smooth check-ins and addressing concerns promptly. Individual staff members like Alex are highlighted for their exemplary service, contributing significantly to guest satisfaction.
Free Wi-Fi is available throughout the hotel with most guests finding it fast and reliable. While there are occasional reports of slower speeds and instability, the majority of reviews reflect a positive experience, highlighting the connection's suitability for both work and leisure.
The hotel offers various parking options, including private garage spots and free parking though availability is limited. Guests appreciate the secure facilities for cars, motorcycles and bicycles, even if the spaces are narrow and require prebooking.
Though nightlife near the hotel is generally enjoyable with easy access to restaurants and bars in the old town and along the Rhine, some guests have noted noise disturbances from partygoers and traffic. Solo female travelers have mentioned a degree of unease walking alone late at night.
The beds at Hotel Berg are frequently praised for their comfort and cleanliness with many guests describing them as cozy and well-maintained. Despite isolated reports of worn-out mattresses and bedbugs, the overall sentiment leans towards a positive sleeping experience, enhancing the hotel’s appeal.
In summary, Hotel Berg stands out for its strategic location, warm staff and good breakfast offerings. While there are areas for improvement, particularly in room decor and occasional maintenance issues, the overall experience remains favorable, making it a commendable choice for those visiting Cologne.
Categories
The breakfast experience at Hotel Berg is another highlight, offering good value for money. A variety of options, from continental selections to a full English breakfast, are frequently replenished, ensuring guest satisfaction. Ingredients are praised for their freshness with standout items like fresh bread rolls, juices and assorted pastries. Though some wished for more variety, the attentive service and clean organized breakfast area left a positive impression.
The rooms at Hotel Berg are clean and functional, catering well to short stays. Essentials like comfortable beds and toiletries are standard and several rooms feature modern bathrooms. Despite some dated furnishings and occasional issues with room size and decor, the cleanliness and quiet neighborhood views often compensate. Guests also appreciate the price point and centrality, making it a practical choice for business trips or brief visits.
The staff at Hotel Berg receive consistently high marks for their friendliness and helpfulness. Reception personnel are noted for their warmth and efficiency, ensuring smooth check-ins and addressing concerns promptly. Individual staff members like Alex are highlighted for their exemplary service, contributing significantly to guest satisfaction.
Free Wi-Fi is available throughout the hotel with most guests finding it fast and reliable. While there are occasional reports of slower speeds and instability, the majority of reviews reflect a positive experience, highlighting the connection's suitability for both work and leisure.
The hotel offers various parking options, including private garage spots and free parking though availability is limited. Guests appreciate the secure facilities for cars, motorcycles and bicycles, even if the spaces are narrow and require prebooking.
Though nightlife near the hotel is generally enjoyable with easy access to restaurants and bars in the old town and along the Rhine, some guests have noted noise disturbances from partygoers and traffic. Solo female travelers have mentioned a degree of unease walking alone late at night.
The beds at Hotel Berg are frequently praised for their comfort and cleanliness with many guests describing them as cozy and well-maintained. Despite isolated reports of worn-out mattresses and bedbugs, the overall sentiment leans towards a positive sleeping experience, enhancing the hotel’s appeal.
In summary, Hotel Berg stands out for its strategic location, warm staff and good breakfast offerings. While there are areas for improvement, particularly in room decor and occasional maintenance issues, the overall experience remains favorable, making it a commendable choice for those visiting Cologne.
Hotel with Parking
Hotel Berg provides parking for guests.
Cheap Hotel
This hotel provides simple rooms at a budget-conscious price. It offers a convenient location and essential amenities, making it a practical choice for cost-effective travel.
Hotel near Nightlife Spots
Small Hotel
Guest Reviews
Hotel Berg in Cologne enjoys high praise for its prime location, making it a convenient choice for travelers keen on exploring the city's main attractions. Situated within a few minutes' walk from the central train station, the hotel's proximity to the Cologne Cathedral and other key sights such as the Rhine, the old town and various tourist points is repeatedly highlighted by guests. This central position not only offers easy access to train and bus connections but also places guests within walking distance of shopping streets and the Rhine promenade.
Visitors appreciate the hotel's setting on a quiet side street, ensuring peace and tranquility despite its central location. The location is described as optimal for short stays, ideal for those traveling by train or embarking on city trips and perfect for exploring Cologne on foot.
While the hotel's centrality is a significant plus, some reviews mention minor inconveniences like the occasional noise from early morning showers. Nonetheless, the overall sentiment remains highly favorable with guests noting the excellent balance between price and convenience. Cleanliness, friendly staff and the 24-hour reception service further enhance the guest experience, making Hotel Berg a well-regarded option for a comfortable and strategically located stay in Cologne.
The breakfast experience at Hotel Berg receives consistently positive feedback from guests. Guests frequently highlight the breakfast as a good value for the money, mentioning that it is both affordable and satisfying. The breakfast buffet offers a variety of options—ranging from typical continental selections to a full English breakfast, complete with bacon, eggs, beans and assorted cold cuts.
Several reviews emphasize the freshness of the ingredients, such as fresh bread rolls and juices. Coffee, tea and cocoa are freshly prepared upon request and receive special praise. Despite some comments that the buffet could offer more variety, the overall consensus is that it is sufficient and meets most guests’ needs.
The breakfast spread is noted for being plentiful and frequently replenished, ensuring that guests do not go without. Items like fresh fruits, vegetables, cheeses and pastries are often mentioned as standout features. Guests appreciate the thoughtful service with staff attentive to guest preferences and dietary requirements.
The breakfast area is described as clean and well-organized with the food presentation being appetizing. Though some guests found the breakfast room chairs uncomfortable, the ambiance is generally viewed positively.
Overall, the breakfast service at Hotel Berg is consistently praised for its quality, value and the variety of options available, making it a noteworthy part of the hotel stay for many guests.
Hotel Berg offers a range of accommodations that cater to travelers seeking basic and functional stays with clean rooms that generally meet the needs for short-term visits. Despite numerous mentions of small room sizes, guests frequently highlight the cleanliness and the presence of essential amenities such as sinks, toiletries and comfortable beds. Several reviews appreciate the modern bathrooms in some rooms, although others point out outdated furnishings and the need for renovations.
Rooms are clean and cozy, suitable for one or two nights with some offering views of the quiet neighborhood or the convenience of being centrally located near the cathedral. Many guests find the minimalist and sometimes old-fashioned decor acceptable, given the competitive pricing of the hotel. However, some rooms suffer from issues such as musty odors, noise from thin walls or ventilation problems.
Shared bathrooms are a common feature with mixed reviews about their size and cleanliness. Despite this, the friendly and attentive staff often adds to the overall positive experience.
The hotel is well situated in a peaceful area, yet close enough to the city center, which compensates for some of its shortcomings. For those seeking a simple, clean and practical stay without luxury, Hotel Berg provides an adequate option, especially for a short visit or business trip.
Hotel Berg receives several commendations for its beds, which are generally described as clean, comfortable and well-maintained. The majority of guests found the mattresses to be of high quality with descriptors like "very good," "comfortable," and "super comfortable" appearing frequently in the reviews. The beds are noted for being made daily and the bedding and towels are refreshed regularly, enhancing the overall cleanliness and comfort of the rooms.
Single beds, surprisingly comfortable for their size, were particularly appreciated and the spaciousness was often highlighted. Some guests mentioned enjoying the soft and cozy feel of the beds with one even calling it the "softest bed in Europe." Additionally, room environments were kept warm and spotless, contributing positively to overall guest comfort.
However, a small number of reviews mentioned issues such as worn-out mattresses and bed bugs, which detracted from the overall experience for a few guests. Despite these isolated cases, the overwhelming sentiment points towards a positive sleeping experience, making the beds one of Hotel Berg's standout features.
Hotel Berg receives mixed reviews when it comes to cleanliness. Many guests praise the hotel for its cleanliness, describing rooms as "very clean" with "snowy white bedding and towels." Shared bathrooms also received positive feedback for being "spotlessly clean" and "well-maintained." Additionally, rooms are often noted to be "clean and spacious," and the management ensures "decent daily cleaning service."
However, numerous negative comments highlight significant areas for improvement. Some reviewers mentioned encountering mold, cobwebs and dust in various parts of the hotel. Bathrooms, in particular, received criticism for being "dirty" or having "rusty shower heads" and "moldy grout." The carpets and staircases are reported to be "old and stained," adding to a generally "run-down" and "outdated" appearance. Several guests found their rooms to be "musty" and complained about encountering insects and bedbugs.
Overall, while there seems to be a concerted effort in maintaining a certain level of cleanliness, a considerable number of reviewers feel that the hotel falls short, especially in areas requiring urgent maintenance and deeper cleaning.
The reviews of Hotel Berg offer a clear picture of a hospitable and welcoming environment created by the staff. Across numerous testimonials, the standout characteristic is the exceptional friendliness and helpfulness of the staff. Guests consistently describe the team as super friendly, kind and always willing to assist. The reception staff are frequently highlighted for their welcoming and polite demeanor, maintaining professionalism and providing swift check-in and check-out procedures.
Special mentions frequently go to individuals such as Alex and morning staff who are noted for their excellent customer service, making guests' stays particularly memorable. The staff's readiness to handle booking errors efficiently and their adaptability during big conferences further demonstrate their commitment to guest satisfaction.
Many guests appreciated the personal attention and the effort to make their stay pleasant, highlighting the accommodating nature of all team members. The 24-hour staffed reception also adds to the convenience and comfort of the stay. Even though occasional language barriers were noted, the reviews commonly reflect a positive attitude towards overcoming this with courtesy and helpfulness.
Overall, the dedication to maintaining a hospitable environment is evident, making it clear that Hotel Berg prides itself on exceptional service led by its attentive and friendly staff.
Hotel Berg impresses with its exceptional location and service, making it a valuable choice for travelers. Guests consistently appreciate the hotel’s free Wi-Fi, which is generally described as good, fast and reliable. Positive feedback highlights the Wi-Fi as being helpful with full and fast connections often available, making it suitable for work and leisure activities.
However, experiences with the Wi-Fi can be mixed. While many guests found the Internet connection to be stable and functioning well, others encountered issues with slower speeds and occasional instability. A few reviews pointed out the Wi-Fi’s unreliability and fluctuations, indicating that the connection can be poor in certain areas or times.
Overall, the Wi-Fi at Hotel Berg is mostly praised, but it seems to have occasional performance inconsistencies. For those needing a solid internet connection, it's mostly dependable, though there might be some instances requiring patience with the speed and stability.
Hotel Berg offers a variety of parking options that cater to different needs and preferences. Guests appreciate the possibility of parking directly in front of the garages and the option for free parking, though spaces are limited. Affordable parking can be found with garage spots available for just €10 per night, considered a great deal by many. However, prebooking a parking space can be challenging and sometimes requires assistance from the hotel staff, as the garage parking is tight, especially for larger vehicles.
The hotel has its own private garage, which is a significant advantage for those looking for secure parking, including garage parking specifically for motorcycles and bicycles. Some guests noted the convenience of being able to reserve a garage for an additional fee with well-organized parking facilities that make the process smooth.
Although the garage parking is generally well-regarded, a few found it expensive and the spaces very narrow, which can be problematic for bigger cars. For those who prefer, there is lots of on-street parking available, though it might not be as secure as the private facilities. Despite some minor difficulties, the overall feedback highlights valuable and reasonably priced parking options right across from the hotel or nearby.
Hotel Berg offers a mix of tranquility and convenience in its nightlife experience. Guests appreciate the peaceful and clean accommodation accompanied by friendly reception staff. The hotel's quiet neighborhood ensures a calm atmosphere to relax with some noting peace both during the day and night. Its strategic location near the old town and the Rhine offers easy access to sights and evening activities, as well as proximity to many popular restaurants and bars in the neighborhood.
However, the hotel is not without its noise challenges. Some guests have reported disturbances at night due to partygoers, traffic and thin walls that let in noise from shared bathrooms and street-facing rooms. This has occasionally made it difficult for visitors to get a good night's sleep with some even mentioning bedbugs as a concern. Solo female travelers have noted they wouldn’t feel entirely comfortable walking alone late in the evening.
Despite these drawbacks, the overall area remains quiet at night and safe, offering options for those who enjoy both serenity and the chance to explore lively nightlife nearby.
Location Show Map
Location
Visitors appreciate the hotel's setting on a quiet side street, ensuring peace and tranquility despite its central location. The location is described as optimal for short stays, ideal for those traveling by train or embarking on city trips and perfect for exploring Cologne on foot.
While the hotel's centrality is a significant plus, some reviews mention minor inconveniences like the occasional noise from early morning showers. Nonetheless, the overall sentiment remains highly favorable with guests noting the excellent balance between price and convenience. Cleanliness, friendly staff and the 24-hour reception service further enhance the guest experience, making Hotel Berg a well-regarded option for a comfortable and strategically located stay in Cologne.
Breakfast
Several reviews emphasize the freshness of the ingredients, such as fresh bread rolls and juices. Coffee, tea and cocoa are freshly prepared upon request and receive special praise. Despite some comments that the buffet could offer more variety, the overall consensus is that it is sufficient and meets most guests’ needs.
The breakfast spread is noted for being plentiful and frequently replenished, ensuring that guests do not go without. Items like fresh fruits, vegetables, cheeses and pastries are often mentioned as standout features. Guests appreciate the thoughtful service with staff attentive to guest preferences and dietary requirements.
The breakfast area is described as clean and well-organized with the food presentation being appetizing. Though some guests found the breakfast room chairs uncomfortable, the ambiance is generally viewed positively.
Overall, the breakfast service at Hotel Berg is consistently praised for its quality, value and the variety of options available, making it a noteworthy part of the hotel stay for many guests.
Rooms
Rooms are clean and cozy, suitable for one or two nights with some offering views of the quiet neighborhood or the convenience of being centrally located near the cathedral. Many guests find the minimalist and sometimes old-fashioned decor acceptable, given the competitive pricing of the hotel. However, some rooms suffer from issues such as musty odors, noise from thin walls or ventilation problems.
Shared bathrooms are a common feature with mixed reviews about their size and cleanliness. Despite this, the friendly and attentive staff often adds to the overall positive experience.
The hotel is well situated in a peaceful area, yet close enough to the city center, which compensates for some of its shortcomings. For those seeking a simple, clean and practical stay without luxury, Hotel Berg provides an adequate option, especially for a short visit or business trip.
Beds
Single beds, surprisingly comfortable for their size, were particularly appreciated and the spaciousness was often highlighted. Some guests mentioned enjoying the soft and cozy feel of the beds with one even calling it the "softest bed in Europe." Additionally, room environments were kept warm and spotless, contributing positively to overall guest comfort.
However, a small number of reviews mentioned issues such as worn-out mattresses and bed bugs, which detracted from the overall experience for a few guests. Despite these isolated cases, the overwhelming sentiment points towards a positive sleeping experience, making the beds one of Hotel Berg's standout features.
Cleanliness
However, numerous negative comments highlight significant areas for improvement. Some reviewers mentioned encountering mold, cobwebs and dust in various parts of the hotel. Bathrooms, in particular, received criticism for being "dirty" or having "rusty shower heads" and "moldy grout." The carpets and staircases are reported to be "old and stained," adding to a generally "run-down" and "outdated" appearance. Several guests found their rooms to be "musty" and complained about encountering insects and bedbugs.
Overall, while there seems to be a concerted effort in maintaining a certain level of cleanliness, a considerable number of reviewers feel that the hotel falls short, especially in areas requiring urgent maintenance and deeper cleaning.
Staff
Special mentions frequently go to individuals such as Alex and morning staff who are noted for their excellent customer service, making guests' stays particularly memorable. The staff's readiness to handle booking errors efficiently and their adaptability during big conferences further demonstrate their commitment to guest satisfaction.
Many guests appreciated the personal attention and the effort to make their stay pleasant, highlighting the accommodating nature of all team members. The 24-hour staffed reception also adds to the convenience and comfort of the stay. Even though occasional language barriers were noted, the reviews commonly reflect a positive attitude towards overcoming this with courtesy and helpfulness.
Overall, the dedication to maintaining a hospitable environment is evident, making it clear that Hotel Berg prides itself on exceptional service led by its attentive and friendly staff.
Wi-Fi
However, experiences with the Wi-Fi can be mixed. While many guests found the Internet connection to be stable and functioning well, others encountered issues with slower speeds and occasional instability. A few reviews pointed out the Wi-Fi’s unreliability and fluctuations, indicating that the connection can be poor in certain areas or times.
Overall, the Wi-Fi at Hotel Berg is mostly praised, but it seems to have occasional performance inconsistencies. For those needing a solid internet connection, it's mostly dependable, though there might be some instances requiring patience with the speed and stability.
Parking
The hotel has its own private garage, which is a significant advantage for those looking for secure parking, including garage parking specifically for motorcycles and bicycles. Some guests noted the convenience of being able to reserve a garage for an additional fee with well-organized parking facilities that make the process smooth.
Although the garage parking is generally well-regarded, a few found it expensive and the spaces very narrow, which can be problematic for bigger cars. For those who prefer, there is lots of on-street parking available, though it might not be as secure as the private facilities. Despite some minor difficulties, the overall feedback highlights valuable and reasonably priced parking options right across from the hotel or nearby.
Nightlife
However, the hotel is not without its noise challenges. Some guests have reported disturbances at night due to partygoers, traffic and thin walls that let in noise from shared bathrooms and street-facing rooms. This has occasionally made it difficult for visitors to get a good night's sleep with some even mentioning bedbugs as a concern. Solo female travelers have noted they wouldn’t feel entirely comfortable walking alone late in the evening.
Despite these drawbacks, the overall area remains quiet at night and safe, offering options for those who enjoy both serenity and the chance to explore lively nightlife nearby.
No, Hotel Berg doesn't have any pool.
No, a spa isn't available at Hotel Berg.
No, Hotel Berg doesn't allow dogs.
Yes, parking facilities are available at Hotel Berg.
No, Hotel Berg doesn't have a gym.
Location Show Map
More Options
