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Excelsior Hotel Ernst am Dom

Cologne , Domplatz / Trankgasse 1-5 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Info Providing individualized services to respond to the style of its guests, the hotel maintains the tradition of hospitality yet remains modern by applying innovation.

Summary of reviewsThe Excelsior Hotel Ernst am Dom is a luxurious and historic 5-star hotel located in the heart of Cologne. Guests rave about its fantastic location, just steps away from the Cologne Cathedral and central train station, making it a convenient base for exploring the city. The hotel's stylish decor and excellent service, including friendly and professional staff, create a warm and welcoming atmosphere. The breakfast buffet is highly varied and of exceptional quality with many guests calling it the best they have had in Germany. The hotel's restaurants offer fabulous food and excellent dining experiences with the Hanse Stube being a must-visit. The rooms vary in size and modernity, but are generally clean and comfortable. The hotel's cleanliness receives high praise from guests, as does the exceptional staff who are described as super friendly, helpful and accommodating. The beds are extremely comfortable with guests noting the quality of the pillows and duvets. Despite its age, the hotel has been tastefully and beautifully kept up to its former glory, making it a true historical and festive landmark. Overall, the Excelsior Hotel Ernst am Dom is an exceptional, perfect and fantastic grand hotel that is one of the best in Cologne, offering guests the ultimate luxury experience.
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Categories

Historic Hotel

The hotel has been family-run since 1863.

Family Friendly Hotel

To make its little guests feel at home, the hotel's staff treat them like real VIPs, with a variety of benefits especially for children they sincerely welcome families with their offspring.

Dog Friendly Hotel

Pets are allowed on request, some charges may be applicable.

Romantic Hotel

The most romantic package for love birds; one night in a luxurious suite with a fantastic view of the Dom Cathedral.

Hotel near Nightlife Spots

The hotel has a bar/lounge.

5-Star Hotel

This 5 star hotel, family-owned since 1863, combines important innovations with valuable traditions in a stylish manner.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Hotel with Free Wi-Fi,

Business Hotel

Hotel with Parking,

Hotel with Gym,

Room Types

Junior Suite Junior suite with a combined living and sleeping area.

Suite Luxury suite with separate living/sleeping areas and a bathroom.

Deluxe Double or Twin Room Spacious, air-conditioned room featuring a small seating area and an elegant bathroom.

Executive Suite A suite with a separate living room and bedroom, and a bathroom.

Grand Deluxe Double or Twin Room This elegant room includes satellite TV, a minibar and an en suite bathroom with bathrobes.

Suite with Cathedral View The spacious suite features a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

Excelsior Suite This suite features a minibar, tea/coffee maker and seating area. This suite has a cathedral view.

Grand Superior Double Room The double room provides a minibar and a tea and coffee maker. The unit offers 1 bed.

Classic Single Room The single room provides a minibar and a tea and coffee maker. The unit offers 1 bed.

Classic Double or Twin Room The double room provides a minibar and a tea and coffee maker. The unit offers 1 bed.

About Excelsior Hotel Ernst am Dom

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Guest Reviews

8.9

Excellent

Location

The Excelsior Hotel Ernst am Dom boasts a fantastic location with many guests raving about its proximity to Cologne Cathedral and the central train station. The hotel is situated in the heart of the city, making it a convenient base for exploring all of the city's attractions. Guests appreciate the hotel's stylish decor and excellent service with many complimenting the friendly and professional staff. Despite its central location, the hotel is quiet, allowing guests to enjoy a peaceful stay. Overall, the Excelsior Hotel Ernst am Dom is the perfect choice for those looking for a first-class stay in the heart of Cologne.

Breakfast

Guests of Excelsior Hotel Ernst am Dom have raved about the amazing breakfast options available at the hotel. The breakfast buffet is highly varied and of exceptional quality, featuring innovative egg dishes and excellent quality products. The breakfast team is delightful and the presentation of the food is beautiful. Guests have also been pleased with the outdoor breakfast terrace, which has a beautiful buffet complete with honeycomb. Many guests have called the breakfast the best they have had in Germany with options like turkey bacon and exceptional Bauer milk. Some have even called it "divine" and "a wucht". While a few have mentioned that the price is high, overall the breakfast at Excelsior Hotel Ernst am Dom is not to be missed.

Dinner

Guests of the Excelsior Hotel Ernst am Dom have raved about the fabulous food and excellent dining experiences available in the hotel's own restaurants. The afternoon tea has been described as exceptional and the hauseigene Restaurant is a must-visit during your stay. A guest even notes that their best meal in Germany was had at the hotel. While there have been some comments about the high prices for lower quality in the bar and the busyness of the Hanse Stube due to menu options, overall the good quality of the food and innovative dishes, such as crab and Benedict options, have been highly praised. Don't miss out on the chance to dine at the Hanse Stube, which guests consider a must-visit during a stay at the Excelsior Hotel Ernst am Dom.

Rooms

The Excelsior Hotel Ernst am Dom has a variety of rooms, some of which are described as small and not modern, while others are spacious and beautifully appointed. Guests note that the beds are comfortable and the rooms are clean. The hotel's location near the Cologne Cathedral was praised, as were additional services for families with young children. Some rooms were described as needing updating, but others were stunning and luxurious with high ceilings and plush bathrooms. Overall, the hotel offers a classic and elegant atmosphere with friendly staff and great prices.

Beds

The beds at Excelsior Hotel Ernst am Dom are receiving rave reviews from guests. Many describe the beds as extremely comfortable, super comfy, fantastic and prima. Guests also note that the quality of the beds is good and that the pillow and duvet are super comfortable. While some guests would have preferred a double bed as requested, the overall consensus is that the beds are some of the most relaxing and cozy they have slept in. Even the traditional salon and low height of the beds couldn't detract from the overall positive experience.

Cleanliness

The Excelsior Hotel Ernst am Dom receives high praise for its cleanliness with guests describing the rooms and hotel as beautiful, sparkling clean and very clean. The housekeeping staff are also praised for their work in keeping the Zimmer (rooms) clean and tidy. Even non-English speaking guests expressed their satisfaction with the cleanliness with reviews in Spanish, Dutch, Arabic, Turkish and Japanese. The hotel is described as perfect and in order with the exception of a few reviewers who found some rooms old and dirty. Overall, the Excelsior Hotel Ernst am Dom's cleanliness leaves a strong positive impression on guests.

Staff

Guests rave about the staff at Excelsior Hotel Ernst am Dom, describing them as super friendly, helpful and accommodating. From the receptionists and concierge to the barkeep and valet, the staff received high praise for their competence, professionalism and attentiveness. Guests note that every member of the team was engaging, friendly and always willing to go above and beyond to make their stay comfortable and memorable. The hotel is commended for creating a warm, welcoming atmosphere where guests are made to feel special and appreciated with many citing the excellent customer service as a highlight of their experience. Despite the challenges of the pandemic, guests say the hotel maintained its exceptional standards of service and hospitality with only a few minor hiccups such as missing newspapers. All in all, the staff at Excelsior Hotel Ernst am Dom receive rave reviews for their grandiose, superb and world-class service that truly sets this hotel apart.

5 Star

The Excelsior Hotel Ernst am Dom has received exceptional and superb reviews from guests with a focus on its five-star rating and excellent facilities and services. Despite some complaints about the breakfast room and occasional missteps with service, the hotel is praised for its exceptional staff, attention to detail and overall fantastic experience. Guests love the personal touches, such as handwritten welcome letters, that make their stay even more special. The hotel's location, right next to the Dom, makes it the perfect place to stay when visiting Cologne. Overall, the Excelsior Hotel Ernst am Dom is an exceptional, perfect and fantastic grand hotel that is one of the best in Cologne.

Historic

If you're looking for a hotel with a rich historical background, the Excelsior Hotel Ernst am Dom is definitely worth considering. Situated just across the street from the stunning Cologne Cathedral, this old-renowned hotel oozes with history and elegance. Its classic and stylish interiors reflect its grand history and its amazing vibe is unparalleled. Guests described it as a true historical and festive landmark with an amazing location and elegant furnishings. Despite being an older hotel, it has been tastefully and beautifully kept up to its former glory. If you're looking to experience a grand hotel of the old class, this is definitely the place to be.

Luxury

Nestled in the heart of Cologne, the Excelsior Hotel Ernst am Dom is a luxurious 5-star member of the Leading Hotels group. Guests can expect to be pampered in their spacious and clean rooms, enjoying the exclusive atmosphere of this grand hotel in the classic sense. Combining history and contemporary luxury, the Excelsior Hotel Ernst am Dom breathes a unique vibe and boasts an excellent location. This hotel is truly special and has earned its reputation as a dream hotel with guests describing it as a "grand hotel" and "hotel de grande classe." The in-house facilities are superb and very refined, offering guests the ultimate luxury experience. Expect nothing but the best, although it comes at a price. This is an ideal luxury stay for those seeking a perfect, indulgent Cologne excursion.

No, Excelsior Hotel Ernst am Dom doesn't have any pool.

No, a spa isn't available at Excelsior Hotel Ernst am Dom.

Yes, Excelsior Hotel Ernst am Dom welcomes dogs.

Yes, parking facilities are available at Excelsior Hotel Ernst am Dom.

Yes, Excelsior Hotel Ernst am Dom has a gym.

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