Excelsior Hotel Ernst am Dom
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Providing individualized services to respond to the style of its guests, the hotel maintains the tradition of hospitality yet remains modern by applying innovation.
Summary of reviewsThe Excelsior Hotel Ernst am Dom is a luxurious and historic 5-star hotel located in the heart of Cologne. Guests rave about its fantastic location, just steps away from the Cologne Cathedral and central train station, making it a convenient base for exploring the city. The hotel's stylish decor and excellent service, including friendly and professional staff, create a warm and welcoming atmosphere. The breakfast buffet is highly varied and of exceptional quality with many guests calling it the best they have had in Germany. The hotel's restaurants offer fabulous food and excellent dining experiences with the Hanse Stube being a must-visit. The rooms vary in size and modernity, but are generally clean and comfortable. The hotel's cleanliness receives high praise from guests, as does the exceptional staff who are described as super friendly, helpful and accommodating. The beds are extremely comfortable with guests noting the quality of the pillows and duvets. Despite its age, the hotel has been tastefully and beautifully kept up to its former glory, making it a true historical and festive landmark. Overall, the Excelsior Hotel Ernst am Dom is an exceptional, perfect and fantastic grand hotel that is one of the best in Cologne, offering guests the ultimate luxury experience.
Categories
Luxury Hotel
This family-owned 5-star hotel since 1863 combines important innovations with valuable traditions in a stylish manner. The hotel has received exceptional reviews with a focus on its five-star rating and excellent facilities and services. It is praised for its exceptional staff and attention to detail.
Historic Hotel
The hotel has been family-run since 1863.
Hotel Taking Steps Towards Sustainability
This hotel holds Green Globe certification, demonstrating a high level of sustainable management. It utilizes 100% green electricity, has installed LED lighting, and implements extensive recycling programs for various materials like mobile phones, printer cartridges, soap, and corks. The hotel also supports biodiversity with beehives on its roof and prioritizes regional and local suppliers for food and beverages.
Hotel for Honeymoon
This hotel offers a luxurious experience with its prime location next to the Cologne Cathedral. It features elegant rooms, fine dining options, and a spa. The hotel provides a memorable and sophisticated stay for honeymooners.
Family Friendly Hotel
To make its little guests feel at home, the hotel's staff treat them like real VIPs, with a variety of benefits especially for children they sincerely welcome families with their offspring.
Dog Friendly Hotel
Pets are allowed on request, some charges may be applicable.
Romantic Hotel
The most romantic package for love birds; one night in a luxurious suite with a fantastic view of the Dom Cathedral.
Hotel near Nightlife Spots
The hotel has a bar/lounge.
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi service throughout the property, ensuring seamless connectivity for all guests. As a high-end hotel, it is likely to offer robust and reliable internet access, suitable for both leisure and business travelers.
Business Hotel
Located in Cologne, this hotel provides a sophisticated business environment with multiple meeting rooms and comprehensive event planning services. Its proximity to the Cologne Cathedral and central business areas makes it ideal for business engagements.
Hotel with Parking
This hotel offers parking and is located next to the Cologne Cathedral. It is renowned for its luxurious accommodations and historical significance.
Hotel with Gym
This luxury 5-star hotel offers free use of its gym and two saunas daily. The spacious rooms and suites provide a comfortable environment for relaxation and exercise.
5-Star Hotel
This 5 star hotel, family-owned since 1863, combines important innovations with valuable traditions in a stylish manner.
Hotel with Spa
Guest Reviews
The Excelsior Hotel Ernst am Dom boasts a fantastic location with many guests raving about its proximity to Cologne Cathedral and the central train station. The hotel is situated in the heart of the city, making it a convenient base for exploring all of the city's attractions. Guests appreciate the hotel's stylish decor and excellent service with many complimenting the friendly and professional staff. Despite its central location, the hotel is quiet, allowing guests to enjoy a peaceful stay. Overall, the Excelsior Hotel Ernst am Dom is the perfect choice for those looking for a first-class stay in the heart of Cologne.
Guests of Excelsior Hotel Ernst am Dom have raved about the amazing breakfast options available at the hotel. The breakfast buffet is highly varied and of exceptional quality, featuring innovative egg dishes and excellent quality products. The breakfast team is delightful and the presentation of the food is beautiful. Guests have also been pleased with the outdoor breakfast terrace, which has a beautiful buffet complete with honeycomb. Many guests have called the breakfast the best they have had in Germany with options like turkey bacon and exceptional Bauer milk. Some have even called it "divine" and "a wucht". While a few have mentioned that the price is high, overall the breakfast at Excelsior Hotel Ernst am Dom is not to be missed.
Guests of the Excelsior Hotel Ernst am Dom have raved about the fabulous food and excellent dining experiences available in the hotel's own restaurants. The afternoon tea has been described as exceptional and the hauseigene Restaurant is a must-visit during your stay. A guest even notes that their best meal in Germany was had at the hotel. While there have been some comments about the high prices for lower quality in the bar and the busyness of the Hanse Stube due to menu options, overall the good quality of the food and innovative dishes, such as crab and Benedict options, have been highly praised. Don't miss out on the chance to dine at the Hanse Stube, which guests consider a must-visit during a stay at the Excelsior Hotel Ernst am Dom.
The Excelsior Hotel Ernst am Dom has a variety of rooms, some of which are described as small and not modern, while others are spacious and beautifully appointed. Guests note that the beds are comfortable and the rooms are clean. The hotel's location near the Cologne Cathedral was praised, as were additional services for families with young children. Some rooms were described as needing updating, but others were stunning and luxurious with high ceilings and plush bathrooms. Overall, the hotel offers a classic and elegant atmosphere with friendly staff and great prices.
The beds at Excelsior Hotel Ernst am Dom are receiving rave reviews from guests. Many describe the beds as extremely comfortable, super comfy, fantastic and prima. Guests also note that the quality of the beds is good and that the pillow and duvet are super comfortable. While some guests would have preferred a double bed as requested, the overall consensus is that the beds are some of the most relaxing and cozy they have slept in. Even the traditional salon and low height of the beds couldn't detract from the overall positive experience.
The Excelsior Hotel Ernst am Dom receives high praise for its cleanliness with guests describing the rooms and hotel as beautiful, sparkling clean and very clean. The housekeeping staff are also praised for their work in keeping the Zimmer (rooms) clean and tidy. Even non-English speaking guests expressed their satisfaction with the cleanliness with reviews in Spanish, Dutch, Arabic, Turkish and Japanese. The hotel is described as perfect and in order with the exception of a few reviewers who found some rooms old and dirty. Overall, the Excelsior Hotel Ernst am Dom's cleanliness leaves a strong positive impression on guests.
Guests rave about the staff at Excelsior Hotel Ernst am Dom, describing them as super friendly, helpful and accommodating. From the receptionists and concierge to the barkeep and valet, the staff received high praise for their competence, professionalism and attentiveness. Guests note that every member of the team was engaging, friendly and always willing to go above and beyond to make their stay comfortable and memorable. The hotel is commended for creating a warm, welcoming atmosphere where guests are made to feel special and appreciated with many citing the excellent customer service as a highlight of their experience. Despite the challenges of the pandemic, guests say the hotel maintained its exceptional standards of service and hospitality with only a few minor hiccups such as missing newspapers. All in all, the staff at Excelsior Hotel Ernst am Dom receive rave reviews for their grandiose, superb and world-class service that truly sets this hotel apart.
The Excelsior Hotel Ernst am Dom has received exceptional and superb reviews from guests with a focus on its five-star rating and excellent facilities and services. Despite some complaints about the breakfast room and occasional missteps with service, the hotel is praised for its exceptional staff, attention to detail and overall fantastic experience. Guests love the personal touches, such as handwritten welcome letters, that make their stay even more special. The hotel's location, right next to the Dom, makes it the perfect place to stay when visiting Cologne. Overall, the Excelsior Hotel Ernst am Dom is an exceptional, perfect and fantastic grand hotel that is one of the best in Cologne.
If you're looking for a hotel with a rich historical background, the Excelsior Hotel Ernst am Dom is definitely worth considering. Situated just across the street from the stunning Cologne Cathedral, this old-renowned hotel oozes with history and elegance. Its classic and stylish interiors reflect its grand history and its amazing vibe is unparalleled. Guests described it as a true historical and festive landmark with an amazing location and elegant furnishings. Despite being an older hotel, it has been tastefully and beautifully kept up to its former glory. If you're looking to experience a grand hotel of the old class, this is definitely the place to be.
Nestled in the heart of Cologne, the Excelsior Hotel Ernst am Dom is a luxurious 5-star member of the Leading Hotels group. Guests can expect to be pampered in their spacious and clean rooms, enjoying the exclusive atmosphere of this grand hotel in the classic sense. Combining history and contemporary luxury, the Excelsior Hotel Ernst am Dom breathes a unique vibe and boasts an excellent location. This hotel is truly special and has earned its reputation as a dream hotel with guests describing it as a "grand hotel" and "hotel de grande classe." The in-house facilities are superb and very refined, offering guests the ultimate luxury experience. Expect nothing but the best, although it comes at a price. This is an ideal luxury stay for those seeking a perfect, indulgent Cologne excursion.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
5 Star
Historic
Luxury
No, Excelsior Hotel Ernst am Dom doesn't have any pool.
Yes, a spa is available at Excelsior Hotel Ernst am Dom.
Yes, Excelsior Hotel Ernst am Dom welcomes dogs.
Yes, parking facilities are available at Excelsior Hotel Ernst am Dom.
Yes, Excelsior Hotel Ernst am Dom has a gym.
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