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Best Western Plus Coldwater Hotel

Coldwater , 630 East Chicago Street (Show on Map)

6.7

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, guests reviewed Best Western Plus Coldwater Hotel positively, highlighting the hotel's range of services and pleasant experiences. Some guests felt that the facilities could benefit from more updates, but most still found their stays enjoyable. While some guests thought the price was too high for the quality of the stay, guests willing to pay will find the hotel worth considering for their next trip to Coldwater.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

One-Bedroom Queen Suite with Sofa Bed - Non-Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

King Room with Spa Bath - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

King Room with Sofa Bed - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Queen Room with Two Queen Beds - Non-Smoking Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.

One-Bedroom Queen Suite with Sofa Bed and Wet Bar - Non-Smoking This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 4 beds.

King Room - Disability Access/Bath Tub This double ADA room features air conditioning, microwave and cable TV.

King Room - Disability Access with Roll-In Shower This double ADA room has air conditioning, flat-screen TV and microwave.

Queen Room with Two Queen Beds - Ground Floor/Pet Friendly/Non-Smoking Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and parquet floors. The unit offers 2 beds.

About Best Western Plus Coldwater Hotel

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Guest Reviews

6.7

Rated

Location

The Best Western Plus Coldwater Hotel is conveniently located right off the highway, making it a great spot to stop on a route of travel. The central location is excellent, close to good restaurants, stores and gas stations. Guests appreciated the easy access on and off the highway and its proximity to popular attractions like the Coldwater prison and the local drive-in theater. Some guests found the location a little difficult to find at first due to small signage, but overall, the location was considered great.

Breakfast

If you're looking for a clean and comfortable hotel with a great breakfast, Best Western Plus Coldwater Hotel might just be the place for you. As many guests have noted, the continental breakfast here is outstanding, excellent and great. One guest even said it was a good start to their trip. Brenda, the breakfast server, deserves a special mention as she was described as excellent and awesome by multiple guests. In addition to the great breakfast, the hotel's location is convenient for many travelers. While a few guests mentioned that the breakfast was sub-par or just okay, most seem to have enjoyed it. Guests noted that the breakfast could have more variety, though. Unfortunately, due to the pandemic, some guests had to make do with sack breakfast or no breakfast at all. However, the majority of guests had a positive experience with the breakfast at Best Western Plus Coldwater Hotel.

Rooms

Despite some negative reviews, the Best Western Plus Coldwater Hotel is generally considered clean and comfortable with nice decor. Some guests did complain about cigarette smells or unpleasant odors, but many appreciated the cleanliness of the rooms. Beds and pillows were frequently described as comfortable, although some reviewers did mention squeaks in the building structure. Rooms were generally spacious and had all necessary amenities, including handicap accessibility. While some guests had difficulty finding the hotel, it was conveniently located for others. The breakfast smelled good although some reviewers did not actually try it. Some rooms had animal smells and suites were cramped. Issues with cleanliness were prevalent among a few guests, including stained comforters and dirty floors. However, most guests had a positive overall experience and found the rooms to be clean and nice in size.

Beds

The Best Western Plus Coldwater Hotel provides a pleasant sleeping experience with comfortable and cozy beds, topped with soft and comfortable pillows. The hotel ensures that the bed linens are changed daily, maintaining a clean and hygienic environment for guests. Though some guests complained about hard beds or stained bedding, most guests were content with the level of comfort offered; with a few considering the mattress to be a little too firm. Some guests didn't care for the pillows, but overall, guests felt relaxed and at ease during their stay.

Cleanliness

The Best Western Plus Coldwater Hotel offers a clean and comfortable stay, according to many positive reviews. Guests praised the clean rooms with several reviewers specifically mentioning the freshness of their accommodations. Some reviewers, unfortunately, had less positive experiences, commenting on dirty carpets or towels, dirty pools and hot tubs and unclean bedding. Others mentioned unkept hallways and furniture and some even mentioned blood on the sheets. Despite these less than glowing reviews, many guests were satisfied with the cleanliness of the hotel and found it to be a nice, clean place to stay.

Staff

The staff at Best Western Plus Coldwater Hotel has received mixed reviews from guests. However, there are many positive comments about the staff being friendly, accommodating, professional and knowledgeable about the area. Guests have also praised the hospitality and excellent customer service of the staff. Housekeeping is said to be friendly and speak English. There are also mentions of convenient location, clean rooms, comfortable beds and great breakfast. Unfortunately, there are a few negative comments about rude and disrespectful staff and a few instances of unprofessional behavior. Despite this, many guests have expressed their happiness with the amazing front desk staff and their excellent customer service. However, some guests have reported that staff members were smoking near the front doors and did not wear masks, raising concerns about their disregard for Covid safety measures.

Pool

The Best Western Plus Coldwater Hotel provides a variety of amenities to make your stay a true delight. Among these amenities is the swimming pool and hot tub, which are well maintained and open for use during extended hours. The pool is clean and well stocked with towels and the staff are accommodating with early morning and late night hours. A drawback is that there were no towels available at one point. The hotel enforces adult-only hours for the pool area, creating a peaceful environment. Unfortunately, some guests experienced the pool closed due to renovations or foam in the hot tub, but these instances were rare. A helpful tip is to consider a rug in the elevator for safety precautions as they may be wet from pool-goers. Overall, the pool and staff received high marks and enhanced the experience of many guests staying at the Best Western Plus Coldwater Hotel.

3 Star

If you're planning a stay at the Best Western Plus Coldwater Hotel, you can rest assured that you'll have a mostly pleasant experience according to guest reviews. While some guests found the facilities to be only passable or in need of updates beyond just a fresh coat of paint, many guests enjoyed their stay and appreciated the hotel's range of services. Some guests felt that the hotel was too expensive for the quality of the stay, but overall, the feeling is that this hotel is worth considering for your next trip to Coldwater.

Rooms with Jacuzzi / Hot-Tub

Best Western Plus Coldwater Hotel's jacuzzi and hot tubs in the rooms have been a hit with guests! Many travelers loved relaxing in their own private hot tub, calling it a "great addition" and a "fantastic concept". Some guests did experience issues with their tubs, however with one saying that it "needs definite repairs". Despite this, most reviews mentioned a "working hot tub" or "jacuzzi in the room" as a highlight of their stay. Unfortunately, a few guests were disappointed that their room didn't include a hot tub and others commented negatively on the hotel's communal hot tub - one stating that it was "green and gross". However with so many positive comments about the private jacuzzis, the hotel's hot tub facilities seem to be a big draw for those looking for a relaxing stay.

Yes, Best Western Plus Coldwater Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Best Western Plus Coldwater Hotel.

Yes, Best Western Plus Coldwater Hotel welcomes dogs.

No, parking facilities aren't available at Best Western Plus Coldwater Hotel.

Yes, Best Western Plus Coldwater Hotel has a gym.

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