Coatzacoalcos18.13915600,
-94.48582900,
Av. Javier Anaya Villazon #142 Plaza Quadrum Colonia. Sta. Rosa, Coatzacoalcos, Veracruz(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsZar Coatzacoalcos stands out for its ideal and strategic location, praised for its proximity to shopping centers, restaurants, cafes and the convention center, all within a secure plaza. The hotel's convenient placement, combined with its cleanliness and pet-friendly policies, makes it a great choice for both business and leisure travelers.
Breakfast reviews indicate that while the food's homemade quality and flavor are appreciated, the variety is limited and sometimes very spicy. Some discrepancies between advertised and available options, along with service delays, have been noted, although the restaurant staff's friendliness is consistently highlighted.
The rooms at Zar Coatzacoalcos are described as spacious, clean and modern with good air conditioning and comfortable beds. However, some guests point out issues like missing essential amenities, minor maintenance problems and occasional unpleasant odors. These do not significantly detract from the overall positive experience of many guests.
Cleanliness is a strong point for Zar Coatzacoalcos with numerous guests praising the hotel's standards across rooms, facilities and common areas. The cleanliness and comfort of the pet-friendly hotel make it a popular choice, especially for those traveling with pets.
Staff at Zar Coatzacoalcos receive commendation for their friendly and helpful demeanor, contributing to a welcoming atmosphere. Despite occasional reports of less helpful individuals, the general consensus is positive, emphasizing the attentive service provided by the team.
Regarding the beds, while many guests find them comfortable and clean, there are some complaints about the hardness of the mattresses and the quality of the pillows. Nonetheless, the overall feeling is that the beds offer a comfortable sleep experience.
Overall, Zar Coatzacoalcos is highly regarded for its excellent location, cleanliness, pet-friendly environment and attentive staff, making it a worthwhile option for travelers seeking comfort and convenience. Show more
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Categories
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers air conditioning, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Situated in an ideal location, Zar Coatzacoalcos receives high praise for its proximity to numerous amenities. Travelers appreciate that the hotel is centrally positioned, making it easy to access shopping centers, restaurants and cafes. The hotel is located within a plaza that enhances security and convenience while offering a wide range of dining options. Guests find the location superb with several mentioning its closeness to the convention center and retail stores. Additionally, the hotel stands out for its cleanliness and pet-friendly policy, adding to its appeal. Those visiting for business or leisure will find the spot well-suited, as it is easy to reach various key areas and the ocean isn't too far away. The staff's excellent treatment further complements the advantageous location, making Zar Coatzacoalcos a comfortable and strategic choice for visitors.
Breakfast
Zar Coatzacoalcos receives mixed feedback on its breakfast offerings. Many guests find the breakfast very tasty and homemade, appreciating the quality and flavor of the dishes. However, variety seems to be an issue, as numerous reviews mention that the breakfast menu is repetitive, lacking in options and occasionally very spicy. Additionally, some guests feel the breakfast is limited and the portions are small with the overall offering considered poor by a few.
On the service side, the restaurant staff are generally described as friendly. Yet, there are complaints about delays in service and discrepancies between advertised breakfast options and what is actually available. A recurring point of dissatisfaction is the lack of included breakfast with app reservations, leading some guests to feel misled about extra charges. Despite these concerns, those who enjoy the breakfast highlight its homemade quality and the friendliness of the staff.
Rooms
Zar Coatzacoalcos offers rooms that are notably spacious and comfortable, often described as clean and modern. Guests appreciate the good-sized rooms and commend the air conditioning provided. Cleanliness is generally highlighted with many finding the rooms to be neat and well-maintained. Additionally, the comfortable beds are a positive aspect frequently mentioned.
However, there are areas needing improvement. Some guests experienced a lack of essential amenities such as hand towels and foot towels. Bathroom doors and fittings have been cited as lacking privacy and needing maintenance. Issues such as mold, unpleasant odors and occasional dampness detract from the overall experience for some. Additionally, slightly hard mattresses and pillows with bad smells have been pointed out. While some bathrooms and parts of the rooms show signs of wear, the general layout and design receive appreciative remarks.
In summary, while the spacious and clean rooms offer a comfortable stay, a few maintenance issues and missing amenities can affect the overall guest experience at Zar Coatzacoalcos.
Beds
Guest reviews for Zar Coatzacoalcos reflect a mix of opinions about the hotel beds. Many guests found the beds to be comfortable and highly praised their spaciousness and cleanliness. However, several reviews mentioned that the mattresses were quite hard, which contributed to discomfort during their stay. The pillows received consistent criticism for being inadequate, either because of their quality or the quantity provided. Despite these issues, the overall sentiment indicates that the beds are generally comfortable for a good night's sleep, though improvements in mattress softness and pillow quality could enhance the experience.
Cleanliness
Zar Coatzacoalcos consistently impresses guests with its cleanliness, frequently described as "very clean" and "super clean." The hotel offers a notable standard of cleanliness and order, ensuring that rooms, facilities and common areas meet high expectations. Many guests note that the rooms are clean, spacious and comfortable, contributing to a pleasant stay. The cleaning staff is praised for their attentiveness and timely service.
Additionally, the hotel is recognized for being pet-friendly without restrictions on the type of pets. This is a significant advantage for travelers who need to bring their animal companions, making the hotel a convenient choice for pet owners.
However, a few areas are noted for needing improvements, such as the maintenance of rooms with issues like humidity on the walls and occasional oversight in bathroom cleanliness. Despite these minor drawbacks, the overall experience of cleanliness and good service makes Zar Coatzacoalcos a worthwhile option for visitors.
In summary, Zar Coatzacoalcos maintains a strong reputation for cleanliness and comfort, offering excellent value for money and accommodating pet owners effectively.
Staff
At Zar Coatzacoalcos, guests frequently praise the staff for their excellent treatment and attention. Visitors often highlight the friendly and helpful nature of the personnel with many noting that the staff is always available and attentive. The receptionists are commonly mentioned for their punctuality and kindness, creating a welcoming atmosphere for arrivals.
Guests have also spoken highly of the staff's empathetic approach and the excellent attention they provide with certain departments like the kitchen staff and breakfast area receiving particular accolades for their warm and friendly service.
However, there are some mixed reviews regarding specific individuals, such as occasional mentions of unfriendly receptionists and waitresses, as well as staff members who were unable to resolve issues effectively. Despite these isolated incidents, the overall consensus remains positive with many guests commending the team's efforts to ensure a pleasant stay.
Pet-friendly policies and the general empathetic attitude of the staff further enhance the guest experience, making Zar Coatzacoalcos a notable choice for those seeking attentive and accommodating service.
Dog Friendly
Zar Coatzacoalcos is an excellent choice for travelers with pets, offering a highly appreciated pet-friendly environment. The hotel welcomes pets, including kitties, which can be a relief for those traveling with their furry friends out of necessity. The rooms are praised for their size and cleanliness, providing a comfortable stay for both humans and their four-legged companions.
Located in Plaza Quadrum, the hotel offers convenient access to a range of dining options. Additionally, Plaza Forum is just across the way, providing opportunities for cinema outings and shopping, making it a great location for leisure activities with your pet.
However, be aware that the hotel does charge an extra fee for bringing pets, a detail that some guests noted as a slight drawback. Despite this, the overall sentiment is positive with many guests recommending the hotel for its welcoming approach to pets.
No, Zar Coatzacoalcos doesn't have any pool.
No, a spa isn't available at Zar Coatzacoalcos.
Yes, Zar Coatzacoalcos welcomes dogs.
Yes, parking facilities are available at Zar Coatzacoalcos.