InfoSummary of reviewsHotel Terranova offers a picturesque retreat, nestled alongside the serene Coatzacoalcos River, providing guests with tranquility and stunning natural views. The beautiful and expansive gardens contribute to the hotel's charming atmosphere, making it a peaceful getaway from the hustle of city life. While access to the hotel may initially present challenges due to street conditions, the location ultimately offers a secluded and restful environment.
The hotel's culinary offerings impress guests, with breakfast particularly standing out for its variety and delicious options, complemented by the friendly service in the restaurant. The inclusive breakfast is well-regarded, providing a satisfying start to the day, although there are minor suggestions for improving fruit selections and dining policies. Dinner service is similarly praised, with a diverse menu and flavorful dishes enhancing the overall dining experience.
Rooms at Hotel Terranova are highlighted for their cleanliness, spaciousness, and comfort, adorned with elegant decor and offering breathtaking views. The supportive seating and room service contribute to restful nights, despite a few mentions of the need for decor and mattress updates. Cleanliness permeates all facets of the hotel, affirmed by diligent staff ensuring a pleasant stay for guests.
The quality of the hotel staff is a notable draw, with their friendliness and attentiveness elevating the guest experience. Efficient service from desk personnel and restaurant staff enhances satisfaction, although occasional service oversight may occur. The team’s commitment to guest comfort is widely acknowledged, creating a welcoming atmosphere throughout the property.
The hotel's pool area receives praise for its cleanliness and integration with the scenic surroundings, though maintenance could be improved. Families enjoy the expansive pool area and accompanying amenities. Parking is generally adequate but could benefit from better upkeep, with guests encouraged to plan for peak times due to potential congestion.
Hotel Terranova caters excellently to families, providing a tranquil environment and stress-free experience with friendly staff ensuring a restful retreat. While some aspects like bed comfort and luxury features need attention, the majority of guests appreciate the serene location, making it ideal for relaxation and offering good value for the price. Show more
InfoSummary of reviewsFiesta Inn Coatzacoalcos is highly praised for its prime location right in front of the beach, offering spectacular views and convenient access to local attractions. The hotel's surroundings are described as clean and safe, with attentive staff enhancing the overall experience. Guests appreciate the well-maintained condition and relaxing atmosphere, making it a great value for visitors in Coatzacoalcos. The breakfast, notably the buffet, receives commendations for its variety and quality, despite a few comments on pricing. Room service adds convenience, while the rooms themselves are noted for cleanliness and comfort, offering pleasant views and modern amenities that accommodate up to three guests per room.
The staff consistently receives high marks for their friendliness and attentiveness, with particular recognition for employees such as Juliana, Guadalupe, Xochitl, and Angel. Their exceptional service contributes to a pleasant stay, from outstanding room service to efficient front desk assistance. The professional demeanor and kindness of the team bolster the hotel's reputation, complementing the modern facilities and commitment to guest security.
While the pool area has appealing views and is described as fun and safe for children, improvements are suggested regarding its size, amenities, and overall maintenance. The beds and pillows elicit mixed feedback; some guests find them comfortable, while others experience issues with firmness and size, impacting their rest.
Overall, Fiesta Inn Coatzacoalcos is appreciated for its clean environment, scenic views, and attentive staff, making it a recommended choice for travelers seeking a comfortable and convenient stay in Coatzacoalcos. Show more
InfoSummary of reviewsLos Andes Coatzacoalcos enjoys a strategic and convenient location, particularly appreciated by travelers passing through or on a quick stopover. Positioned along the main highway and close to major transport hubs like the ADO bus station and interoceanic train, it offers easy access and is simple to find. Guests value its peaceful environment away from the downtown hustle, yet near shopping malls and a supermarket, enhancing its appeal. The hotel also offers clean and comfortable rooms, making it a practical choice for drivers and those seeking a restful stay.
The breakfast experience at Los Andes Coatzacoalcos receives mixed feedback. While some guests find the breakfast good, delicious and worth upgrading to a buffet, others are dissatisfied with the basic options. Complaints about limited variety and poor quality are common, indicating an area for improvement. In contrast, the hotel’s dinner offerings are generally well-received with many guests enjoying tasty and satisfying meals, catering well to dietary needs and boasting a fine restaurant that, while pricier, is praised for quality.
Room experiences are varied; many guests appreciate the cleanliness, comfort and spaciousness of the rooms, alongside effective air conditioning. However, issues like damp smells, dark interiors, outdated furniture and occasional maintenance problems such as clogged toilets and damaged doors are reported. Despite these drawbacks, the comfortable beds and tranquil environment remain positive aspects, but more consistent maintenance could significantly enhance guest satisfaction.
Cleanliness at the hotel is also a point of contention. While many guests commend the overall hygiene and the attentive cleaning staff, specific complaints about dirty towels, musty odors and poorly maintained bathrooms and pools are recurrent. Consistent cleanliness and better maintenance practices, especially for the bathrooms and pool, are necessary improvements.
The hotel staff generally receive high marks for their friendliness, attentiveness and courteous service, especially in the restaurant. However, experiences with reception staff are more mixed with some guests noting issues with attitude. Nonetheless, the overall friendly and respectful treatment by the staff contributes to a welcoming atmosphere.
Wi-Fi at the hotel draws mixed reviews; some guests find it reliable and strong, while others encounter frequent disconnections and slow speeds. Improvement in the internet service would greatly enhance the overall guest experience.
The outdoor pool is appreciated for its design, beauty and extended hours, becoming a popular amenity particularly among families. However, cleanliness concerns are mentioned, suggesting a need for more regular upkeep. Parking is generally convenient with the availability of free and private spaces but occasional saturation and security concerns noted.
Los Andes Coatzacoalcos is recognized as family-friendly with a welcoming atmosphere conducive to a comfortable stay with loved ones. While some aspects might remind visitors of a transient hotel, its overall environment remains suitable for quality family time. The beds, though described as old and occasionally worn, are generally comfortable, contributing to a decent night's rest, but updating the bedding would enhance the experience.
Overall, Los Andes Coatzacoalcos offers a convenient and restful place for travelers with notable strengths in location, friendliness and certain amenities, though it would benefit from improvements in maintenance, breakfast variety and Wi-Fi reliability. Show more
InfoSummary of reviewsZar Coatzacoalcos stands out for its ideal and strategic location, praised for its proximity to shopping centers, restaurants, cafes and the convention center, all within a secure plaza. The hotel's convenient placement, combined with its cleanliness and pet-friendly policies, makes it a great choice for both business and leisure travelers.
Breakfast reviews indicate that while the food's homemade quality and flavor are appreciated, the variety is limited and sometimes very spicy. Some discrepancies between advertised and available options, along with service delays, have been noted, although the restaurant staff's friendliness is consistently highlighted.
The rooms at Zar Coatzacoalcos are described as spacious, clean and modern with good air conditioning and comfortable beds. However, some guests point out issues like missing essential amenities, minor maintenance problems and occasional unpleasant odors. These do not significantly detract from the overall positive experience of many guests.
Cleanliness is a strong point for Zar Coatzacoalcos with numerous guests praising the hotel's standards across rooms, facilities and common areas. The cleanliness and comfort of the pet-friendly hotel make it a popular choice, especially for those traveling with pets.
Staff at Zar Coatzacoalcos receive commendation for their friendly and helpful demeanor, contributing to a welcoming atmosphere. Despite occasional reports of less helpful individuals, the general consensus is positive, emphasizing the attentive service provided by the team.
Regarding the beds, while many guests find them comfortable and clean, there are some complaints about the hardness of the mattresses and the quality of the pillows. Nonetheless, the overall feeling is that the beds offer a comfortable sleep experience.
Overall, Zar Coatzacoalcos is highly regarded for its excellent location, cleanliness, pet-friendly environment and attentive staff, making it a worthwhile option for travelers seeking comfort and convenience. Show more
InfoSummary of reviewsOne Coatzacoalcos Forum is highly regarded for its prime location, nestled conveniently in Coatzacoalcos near Plaza Forum. This advantageous setting provides guests with easy access to a range of dining, shopping, and essential amenities. The proximity to the boardwalk and beach offers scenic views and a coastal charm, making it suitable for both professional and leisurely pursuits. Guests frequently mention the sense of safety and convenience experienced during their stay.
The hotel is consistently praised for its high level of cleanliness and attentive, friendly staff who enhance the overall guest experience. The inclusion of a buffet breakfast, featuring a variety of homemade-tasting options, is noted as a positive aspect, contributing to the hotel's value for money. Although some guests feel the breakfast could offer more variety, it generally meets the needs of many visitors.
While the rooms are described as clean and functional, they are also noted to be on the smaller side, which might feel cramped for some. Despite occasional maintenance issues and older furniture, the rooms are considered comfortable with firm beds, although improvements in bedding comfort could be beneficial.
The hotel caters well to business travelers, offering necessary amenities in a clean, serene environment that allows for productivity and relaxation. Guests appreciate the reliable Wi-Fi and the convenience of free, safe parking, despite occasional navigational challenges.
In summary, One Coatzacoalcos Forum is favored for its strategic location, exceptional service, and tidy environment, making it an appealing choice for a wide range of travelers, particularly those visiting for business or looking to explore the local area. Show more
InfoSummary of reviewsNH Coatzacoalcos is widely recognized for its exceptional location, which perfectly accommodates the diverse needs of its guests. Situated near essential amenities such as plazas, a shopping mall, a variety of restaurants, and a Soriana supermarket, it offers convenience for leisure and business travelers alike. The quiet and comfortable surroundings enhance the overall experience, especially with its proximity to local attractions and the boardwalk.
The hotel's breakfast service is another highlight, appreciated for its delectable offerings and quality. Guests describe the buffet as excellent, noting attentive service and a satisfactory selection of fruits, vegetables, and proteins. Despite occasional critiques regarding limited variety or high pricing, the breakfast experience positively contributes to the overall satisfaction of a hotel stay.
Rooms at NH Coatzacoalcos are characterized as spacious, clean, and comfortable, especially owing to the cozy beds and pillows. Although some furnishings show wear and certain technical issues can arise, the overall room experience remains positive, balancing comfort and cleanliness with functionality.
The staff is frequently lauded for their friendly and attentive nature, providing exceptional service throughout the hotel. This complements the positive interactions guests have with the young receptionists and waitstaff, enhancing the welcoming ambiance. While there may be occasional inconsistencies in friendliness, the overall impression of the staff is favorable, contributing to a warm and hospitable environment.
Additionally, NH Coatzacoalcos stands out for its pet-friendly policy, accommodating guests traveling with pets seamlessly. The environment facilitates a pleasant stay for both humans and their furry companions, supported by the amicable staff and clean facilities. Guests appreciate this feature, although some note slight confusion concerning pet-related charges and requirements.
In essence, NH Coatzacoalcos emerges as a well-positioned and welcoming hotel, offering excellent service, comfortable accommodations, and a pet-friendly atmosphere, thereby making it a preferred choice for travelers visiting the area. Show more
InfoSummary of reviewsHoliday Inn Coatzacoalcos by IHG is widely praised for its serene location and exceptional service, making it a standout choice for travelers seeking tranquility and convenience. The hotel benefits from a prime location near the beach, offering stunning sea views and a peaceful retreat away from city noise. Guests appreciate the modern facilities that enhance their stay, particularly the clean and comfortable rooms that provide a welcoming atmosphere. The hotel staff is frequently commended for their friendliness and attentive service, contributing to a positive overall experience.
The breakfast buffet is another highlight, receiving compliments for its variety, quality, and the added pleasure of enjoying a meal with an ocean view. While some areas outside the rooms, such as the restaurant and windows, show signs of neglect, the rooms themselves are well-appointed with practical amenities and maintained to a high standard of cleanliness by diligent housekeeping staff.
Though there are occasional lapses in cleanliness in public areas and the pool's condition can be inconsistent, these minor issues are overshadowed by the hotel's strengths. The pool, while needing more consistent maintenance, adds to the leisure options available to guests. Overall, Holiday Inn Coatzacoalcos by IHG delivers a consistently pleasant stay, with excellent service and a tranquil setting as its most notable features. Show more
InfoSummary of reviewsExtended Suites Coatzacoalcos Forum is highly recommended for its prime location, which provides unmatched convenience. Positioned opposite Fórum Square and adjacent to the Quadrum, the hotel is close to shopping centers, restaurants and essential services like banks and ATMs. Guests frequently praise its ideal location, ample parking and secure environment, making it easy to explore nearby attractions. The hotel offers spacious and comfortable rooms with well-equipped kitchenettes, providing practicality for those who prefer to cook during their stay. Despite some inconsistent experiences with room maintenance and cleanliness, many guests appreciate the overall comfort of the accommodations.
The friendliness and professionalism of the staff are consistently highlighted with special mentions for their excellent service and preparedness. Reception staff and managers receive commendations for their approachability and support, contributing to a welcoming atmosphere.
The hotel provides free WiFi, but guests have reported issues with weak signals and slow speeds, suggesting a need for improvement in this area. While the swimming pool, an added amenity along with the gym, is appreciated, some guests noted maintenance issues and a need for better hygiene control. Similarly, the parking facilities are praised for their security and convenience, though occasional complaints about garbage trucks affecting the smell were mentioned.
The beds are generally comfortable, contributing to restful sleep, albeit with occasional concerns about cleanliness and maintenance. Overall, Extended Suites Coatzacoalcos Forum offers a pleasant stay with its excellent location, supportive staff and practical amenities, although it could benefit from improvements in cleanliness, WiFi connectivity and pool maintenance. Show more
