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Summary of reviewsPension Arena stands out as an attractive accommodation choice, particularly due to its strategic location near BT Arena, Cluj Arena, and Central Park, making it suitable for both leisure and business travelers. Guests consistently praise its proximity to major attractions and ease of transportation, enhancing their overall experience with well-maintained rooms complemented by friendly staff and impeccable cleanliness.
The guesthouse's rooms are a highlight, frequently noted for their cleanliness and comfort, despite older furniture. Spacious options with mini fridges and quiet corners cater to diverse needs, though some updates to amenities like air conditioning are suggested. The establishment ensures a pleasant stay with clean bedding and towels, contributing to a warm atmosphere despite occasional suggestions for bathroom improvements.
The staff at Pension Arena are renowned for their friendliness and professionalism, frequently going above and beyond to accommodate guests, ensuring high overall satisfaction with their service. This positive interaction enhances the guest experience, making for a welcoming environment.
In terms of parking, Pension Arena provides free, secure spaces within the courtyard, a much-valued feature given the area's scarcity of parking. While some guests note minor challenges like the small size of the parking spaces, the facility ultimately contributes positively to the stay.
Although the breakfast experience receives mixed reviews, many guests appreciate its customization options, quality, and value. While it requires an extra fee, those who enjoy tailored meals express satisfaction despite occasional service quirks.
Overall, Pension Arena offers a well-rounded stay in a prime location, with its excellent staff and cleanliness being significant positives. The guesthouse successfully caters to a variety of needs, providing comfort and convenience for travelers visiting Cluj. Show more
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Categories
Guest House for Honeymoon
Guest House with Parking
Small Guest House
4-Star Guest House
Room Types
SuiteAir-conditioned room with an en-suite bathroom fitted with a shower.
Double or Twin RoomAir-conditioned room with an en-suite bathroom fitted with a shower.
Guest Reviews
8.9
Excellent
Location
Pension Arena boasts an enviable location, particularly for those attending events at BT Arena, which is just a short stroll away. Its proximity to major attractions like Cluj Arena and Central Park adds to its appeal, making it ideal for guests with diverse interests. While some guests found the parking situation a bit challenging due to a lack of clear signage, the overall accessibility is praised for ease of transportation. Visitors consistently commend the guesthouse's excellent position in relation to their needs, whether it's business or leisure. The friendly staff and exemplary cleanliness further enhance the experience, ensuring a warm and welcoming stay. In addition to its strategic placement, Pension Arena offers well-maintained rooms and convenient access to nearby pubs and parks, rounding out a compelling choice for travelers in Cluj.
Breakfast
Pension Arena offers a breakfast experience that receives mixed feedback from guests, highlighting both its strengths and areas for improvement. Many visitors commend the breakfast for being very good and exceptional, noting that it is substantial and reasonably priced. Guests appreciate the fact that the meal can be customized to suit their preferences, which adds a personal touch to their morning start.
However, the breakfast is not a buffet, and some guests mention that it requires an additional fee, with certain items like an extra tea incurring additional costs. While some find the breakfast modest or below standard, others note the limited egg options available. A few reviews mention service-related issues, such as the absence of coffee availability before 9 o'clock and occasional unfriendliness.
Despite these criticisms, many guests express satisfaction with the breakfast and indicate a willingness to return, especially for those who enjoy a tailored morning meal designed to suit their specific desires.
Rooms
Pension Arena offers rooms that are often noted for their cleanliness and comfortable temperatures, making for an inviting stay. Despite the older furniture, many guests describe the rooms as having comfortable mattresses and even highlight some quiet corners within the guesthouse. For those seeking more room, there are spacious and well-equipped options available, complete with great facilities like mini fridges. Although some rooms are smaller in size, they are often regarded as sufficient for a pleasant stay.
A few guests have mentioned the potential for improvement with renovations and updates to amenities such as air conditioning and TV remotes. While the scent of food from the nearby restaurant can sometimes be noticeable, this may be alleviated with better ventilation solutions. Overall, Pension Arena's rooms provide the essentials for a comfortable visit with some areas that could benefit from modern touches.
Beds
Pension Arena receives mixed feedback regarding its beds. Many guests find the beds particularly comfortable, highlighting the firm mattress as surprisingly good for a three-star hotel. The relaxing ambiance is often mentioned as a complement to the comfort of the beds. However, some guests note issues with the beds, describing them as creaky and uncomfortable, with a few pointing out the mattresses as being too hard or old. Despite these concerns, the overall comfort of the beds is appreciated by many visitors.
Cleanliness
Pension Arena impresses with its exemplary cleanliness that consistently garners high praise from guests. The rooms are described as clean, comfortable, and spacious, offering all necessary amenities for short stays. Impeccably clean bedding and towels further underscore the guesthouse’s commitment to hygiene. Guests frequently note the warm and fresh atmosphere of the rooms, appreciating the support and hospitality of the friendly staff. While the cleanliness of the establishment is widely applauded, some guests point out that the bathrooms might benefit from additional attention to the shower stalls. Despite the overall positive feedback on cleanliness, some guests feel that the room price should include breakfast and that room size could be improved. Nevertheless, the guesthouse maintains a reputation for providing a clean and welcoming environment in a convenient location.
Staff
Visitors to Pension Arena consistently commend the hotel for its outstanding staff, renowned for their friendliness and exceptional helpfulness. Guests frequently highlight the kindness and professionalism of both the reception and kitchen teams. The gentleman at the reception receives special recognition for going above and beyond, ensuring a warm welcome and offering valuable assistance. The staff's accommodating nature is further reflected in their willingness to fulfill special requests, such as allowing early check-ins to meet guests' schedules. The positive interactions extend throughout the entire service experience, contributing significantly to the overall satisfaction of staying at Pension Arena.
Parking
Nestled conveniently close to the old town, Pension Arena offers several enticing benefits for travelers, including the availability of private on-site parking. This feature is particularly valuable in an area where parking can be scarce. Guests appreciate the free, secure parking within the interior courtyard, which is an added reassurance as it closes at night, ensuring the safety of vehicles. Despite a few challenges, such as the small size of the parking spaces and limited availability when the guesthouse is fully booked, the parking situation is generally seen as a significant advantage. Travelers also praise the guesthouse for its clean, air-conditioned rooms and comfortable beds, alongside the kind and professional service provided by the staff. Overall, the parking facilities contribute positively to a relaxing stay in a prime location.
No, Pension Arena doesn't have any pool.
No, a spa isn't available at Pension Arena.
No, Pension Arena doesn't allow dogs.
Yes, parking facilities are available at Pension Arena.