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Summary of reviewsHotel Liliacul receives commendable reviews, particularly for its strategic location at the entrance to Cluj. The hotel is conveniently situated near public transport, making it accessible to the city center despite its slightly peripheral position. Guests appreciate the peaceful, quiet neighborhood and the clean, welcoming atmosphere experienced throughout their stay.
Breakfast at the hotel has its highs and lows. Weekday mornings offer a good, delicious and filling breakfast at a reasonable price with four different options. However, the absence of breakfast service on weekends and the inconsistency in availability, along with the lack of complementary coffee or tea, suggest room for improvement in this area.
The rooms at Hotel Liliacul are generally praised for their cleanliness and spaciousness, particularly those featuring balconies and ample storage. Guests find the rooms and the hotel overall to be very clean, contributing to a pleasant stay. However, some reviews point to outdated furniture, small room sizes and peculiar bathroom layouts needing attention. Maintenance issues such as high windows, bad door locks and occasional insect presence indicate areas that could benefit from upgrades.
Staff at the hotel are largely seen in a positive light, often described as friendly, helpful and professional, contributing to a welcoming experience. Nonetheless, there are a few reports of less favorable interactions with specific staff members.
The hotel’s parking facilities are a significant advantage, offering secure, spacious and free parking, accommodating both standard and larger vehicles, which is a boon for guests traveling by car.
Beds at Hotel Liliacul receive mixed reviews. While some guests find them spacious, clean and reasonably comfortable, others experience issues with stability, creaking mattresses and general discomfort, suggesting variability in bed quality.
Overall, Hotel Liliacul is a well-located, clean and welcoming hotel with friendly staff, secure parking and spacious rooms, though there are aspects of its breakfast service, room furnishings and bed comfort that could be enhanced to better meet guests' expectations. Show more
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Categories
Cheap Hotel
Hotel Liliacul is a budget-friendly hotel option in Cluj-Napoca, providing essential amenities.
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Triple RoomEn-suite room featuring a TV, air-conditioning and a fridge.
Single RoomEn-suite room featuring a TV, air-conditioning and a fridge.
Standard King RoomThe unit offers 1 bed.
Twin RoomThe unit has 2 beds.
Guest Reviews
7.9
Good
Location
Hotel Liliacul boasts an excellent location that guests have found easy to find and very well situated. It is right at the entrance to Cluj, making it perfectly convenient for those in transit or on long journeys. The hotel is also located near the main street and is close to bus stations, public transport and shops, facilitating quick travel to the city center and other key points, despite being a bit out of the central area.
The surroundings offer a quiet neighborhood ambiance which provides a peaceful stay, further enhanced by the cleanliness and welcoming atmosphere guests feel from the reception to their rooms. Although it may be a bit far from the airport and train station, its proximity to the national road and accessibility make it a strategic spot for travelers. In essence, Hotel Liliacul meets guests' expectations with its good, if somewhat peripheral, location, making it ideal for those needing a restful stopover or a quiet yet accessible stay in Cluj.
Breakfast
Hotel Liliacul receives mixed feedback when it comes to its breakfast offerings. Many guests have appreciated the quality of the breakfast served during weekdays, often describing it as good, delicious, very filling and reasonably priced with four different options available. However, the breakfast service has notable limitations; it is not available on weekends and there have been instances where guests were not served due to the restaurant being closed or too crowded to accommodate additional requests. The lack of complementary morning coffee or tea has also been pointed out. Despite the positive remarks on the quality of the food, there is consensus that the breakfast service could be improved, particularly regarding its availability and consistency.
Rooms
Hotel Liliacul’s rooms largely receive positive feedback for their cleanliness and spaciousness. Multiple guests appreciate the large and spacious nature of certain rooms, which are described as very big and boasting ample storage options with some even featuring balconies. The cleanliness of the rooms is another recurrent highlight with several guests noting that their rooms were clean and very clean. Individual air conditioning in each room is a convenient amenity that guests appreciate.
However, there are areas for improvement, as some rooms are deemed outdated and old-fashioned with furniture in need of an upgrade. In some instances, rooms were described as small and not meeting expected measurements. The bathroom facilities also drew mixed reactions, being noted for their few supplies and strange positioning of fixtures, despite one being singled out for its renovation and good condition.
Issues such as high windows that prevent enjoying the panorama, bad locks on doors and occasional reports of butterflies in the room indicate some maintenance and design quirks. Furthermore, the presence of outdated furniture in several reviews points to a need for room renovation to align with modern standards.
Overall, guests find the rooms at Hotel Liliacul clean and generally spacious, though some aspects of the room design and furnishings would benefit from updates to enhance the overall guest experience.
Beds
Hotel Liliacul receives mixed reviews for its beds. Guests appreciate the spacious and clean bedding, noting the comfort of some beds and the quality-price ratio the hotel offers. Some found the beds to be perfectly firm and had positive experiences with the double beds provided. However, several reviews mention issues with bed stability, including creaking and sagging mattresses. While a few guests were content with the comfort provided, others lamented the low and uncomfortable nature of the beds, describing them as made of plywood or reminiscent of a horror movie. Requests for specific bed configurations were sometimes not honored, leading to some dissatisfaction among guests.
Cleanliness
Hotel Liliacul has garnered a reputation for its cleanliness. Guests frequently highlighted that the rooms were notably clean, accompanied by fresh and pleasant-smelling towels. Bedding also received commendations for its cleanliness and tidiness. The overall cleanliness of the hotel, from rooms to common areas, was consistently praised as impeccable or very clean. However, there were isolated comments mentioning surface-level cleaning in some instances and one reviewer noted an issue with a dirty toilet affecting the room's atmosphere. Despite these few negative remarks, the general consensus reflects a high standard of cleanliness, making Hotel Liliacul a commendable choice for travelers prioritizing hygiene.
Staff
The staff at Hotel Liliacul generally receive high praise for their friendliness and professionalism. From the receptionists to attendants, many reviews highlight encounters with kind, helpful and attentive team members. Guests have appreciated the smiles and courteous demeanor of the staff, describing them as discreet and pleasant. The helpful nature of the staff members, including assisting at reception and providing good service, has been a consistent positive note.
However, there are occasional criticisms mentioning unfriendly or rude behavior and some guests had unfavorable experiences with specific individuals. Despite these isolated incidents, the consensus among many guests underscores a broadly positive perception of the staff at Hotel Liliacul, often characterized by their welcoming and supportive attitude.
Parking
Hotel Liliacul offers notable features when it comes to parking facilities. The hotel provides a secure, well-maintained and spacious parking area that accommodates both standard and larger vehicles comfortably. Guests can enjoy the convenience of free parking, making it easier for those traveling by car. The ample private and secured parking spaces, including a closed area specifically for motorcycles, ensure that all vehicles are safely housed during the stay. This extensive and thoughtful provision enhances the overall experience for those visiting with their own transportation.
No, Hotel Liliacul doesn't have any pool.
No, a spa isn't available at Hotel Liliacul.
No, Hotel Liliacul doesn't allow dogs.
Yes, parking facilities are available at Hotel Liliacul.