5-Star HotelSummary of reviews related to the '5 Star' categoryGambaro Hotel Brisbane has received mixed reviews regarding its five-star rating, but many guests consistently praise the genuine, attentive and amazing customer service. The friendliness and obliging nature of the staff stand out as a highlight with some noting it as the best service they've experienced in hotels worldwide. The hospitality, especially at the reception, is also frequently commended. While the cleanliness meets the general expectations, a few guests have pointed out that it doesn't always align with the standards of a five-star hotel. The decor, described as dark, contributes to a unique and luxurious experience. The hotel's restaurant is very well-regarded. However, isolated incidents of rude and unprofessional reception staff have left a few guests questioning its five-star status. Despite some disparities, many reviews affirm the overall quality of the hotel.
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