The Residence Inn by Marriott Cleveland University Circle/Medical Center receives glowing reviews, particularly for its prime location, cleanliness, and attentive staff. Situated conveniently near Cleveland's University Circle, it provides easy access to key destinations, including Case Western University, the Cleveland Clinic, and various cultural attractions. This makes it a preferred choice for both academic and medical visits. The modern amenities and the peaceful environment, coupled with efficient commuting options like parking and shuttle services, further enhance the stay.
Guests frequently praise the delightful breakfast experience, noting the variety of healthy options and commendable service from the staff, particularly Caroline and Dez. While there are minor concerns about crowding and the use of plastic utensils, the breakfast remains a highlight for many, setting a positive tone for the day.
The hotel's rooms are consistently lauded for their spaciousness, modern design, and comfort, particularly the beds, which many find exceptionally cozy. The thoughtful inclusion of kitchenettes, full-sized fridges, and soundproofing are appreciated, especially by those on extended stays or with families. The Residence Inn is applauded for its unparalleled cleanliness and orderly maintenance, both indoors and outdoors, enhancing the overall pleasant atmosphere.
The staff at the hotel stands out for their professionalism, friendliness, and dedication to guest satisfaction, often going above and beyond to ensure a memorable experience. Whether dealing with families or individual travelers, their warmth and humor add a personal touch to each stay.
The pool area complements the array of amenities, offering a refreshing experience despite its slightly cool temperature. The space is well-maintained, and its organized reservation system ensures easy access, contributing to the hotel's appeal.
Families find the Residence Inn to be particularly accommodating, with spacious rooms and attentive service catering to both adults and children. Its strategic location serves well for attending events or visiting nearby facilities, making it a favored base for various activities.
Overall, the Residence Inn by Marriott Cleveland University Circle/Medical Center emerges as a top choice for visitors seeking comfort, convenience, and a welcoming environment. Its strategic location, excellent amenities, and standout service combine to offer an exceptional experience for those exploring Cleveland.
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
The Four Points by Sheraton Cleveland Airport is a decent hotel that offers good value for a one-night stay. While some reviewers found the floors and beds to be dirty, others describe their experiences as superb and recommend the hotel for a brief stay. The location is convenient for those needing to be near the airport, but breakfast comes at an extra cost and rooms are lacking some amenities such as microwaves. Some reviewers were disappointed by hidden fees, broken air conditioning and closed pools. Overall, the hotel is passable but has room for improvement, especially given the Marriott brand's higher standards.
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
The Best Western Airport Inn & Suites Cleveland receives strong praise overall for its strategic and convenient location, notably being close to the airport and major highways, complemented by a reliable shuttle service. Travelers appreciate the ease of access and comfortable stay offered at an affordable rate, bolstered by amicable service.
Guests frequently highlight the breakfast experience as a standout feature, noting the variety and quality of the offerings, including hot options and an amusing pancake machine. The breakfast area receives commendations for contributing to a pleasant morning start, though a minor suggestion to reduce salt levels has been noted.
Room quality is generally described as clean and comfortable, with recent updates enhancing the experience. However, occasional reports of cleanliness issues suggest that further attention in this area could enhance guest satisfaction. The staff receives consistent accolades for their exceptional friendliness and helpfulness, contributing to a welcoming environment.
The pool offers a mixed experience; while some appreciate it as a nice spot for relaxation, there are disruptions with availability and maintenance. Checking its status beforehand could be advantageous for potential visitors. Lastly, opinions on bed comfort vary, with some guests finding them satisfactory and others citing firmness and maintenance concerns.
Overall, the Best Western Airport Inn & Suites Cleveland provides a favorable stay, with a focus on strategic location, quality breakfast, and excellent staff service. Addressing the sporadic issues concerning cleanliness and bed comfort could further bolster guest experiences.
Hampton Inn & Suites Cleveland-Beachwood receives overwhelmingly positive reviews, with guests frequently commending its prime location, excellent amenities, and attentive service. Situated in Beachwood, just outside Cleveland, the hotel offers a convenient base with easy access to Highway 271, making it ideal for both leisure and business travelers. The area is described as safe and inviting, with a multitude of dining, shopping, and entertainment options nearby, including an outdoor mall and Pinecrest shopping area, ensuring guests have plenty to explore.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
La Quinta by Wyndham Cleveland Airport West excels in providing a convenient and accessible location for its guests. Positioned near the Cleveland Airport, the hotel offers a free shuttle service and easy access to major highways, shopping centers, retail stores and an array of local dining options. This strategic location is highly appreciated by travelers for both leisurely and business purposes, contributing significantly to the positive experiences at the hotel.
Breakfast at the hotel receives mixed reviews. While some guests appreciate the hot breakfast options, including fresh coffee, juice, eggs, waffles and occasionally sausage, others feel that the offerings could be more varied. The breakfast quality is generally perceived as decent but the limited selection and issues such as cold food and strict closing time at 9 am leave room for improvement.
The rooms at La Quinta by Wyndham are noted to be modern and well-equipped with comfortable beds and appealing decor, particularly for pet-friendly options. However, some guests report issues related to room maintenance and cleanliness, such as sticky bathroom doors, malfunctioning amenities, moldy shower curtains, dirty linens and inconsistent room temperatures. These issues suggest a need for enhanced attention to detail and more rigorous upkeep.
Cleanliness across the hotel receives mixed feedback. While many guests find the hotel and rooms to be clean and comfortable, there are notable concerns raised regarding vacuuming needs, dirty bathrooms, mold and general maintenance issues. Mixed experiences highlight a need for consistent cleaning practices to ensure a uniformly pleasant stay.
Staff professionalism and friendliness are among the strongest assets of the hotel, as guests commonly praise the helpful, accommodating and courteous nature of the staff. Positive interactions with the front desk employees and attentive service contribute to a welcoming atmosphere. However, a few instances of unprofessional behavior and communication issues were noted, although these appear to be exceptions.
The pool facility also generates mixed feelings. While some guests find the pool amazing and appreciate its addition to their stay, others point out recurring cleanliness and maintenance issues, such as cloudy water, grime and a malfunctioning hot tub. Consistent upkeep could enhance guest satisfaction significantly.
Parking at the hotel is a highlight due to its convenience and ample availability of spots. The proximity to a gas station and mall adds to the overall ease for travelers, further enhancing the guest experience.
Lastly, opinions on the beds are divided. Some guests find them comfortable and conducive to a good night's sleep, while others express dissatisfaction with issues ranging from saggy mattresses and dirty sheets to poor-quality pillow materials. This variability in comfort indicates potential for improvement in bedding quality to ensure a more restful experience for all guests.
In summary, La Quinta by Wyndham Cleveland Airport West offers a convenient, well-located stay with commendable staff and adequate amenities. However, addressing recurring maintenance, cleanliness and comfort issues could elevate the guest experience further.
The Hilton Garden Inn Cleveland East / Mayfield Village is a highly praised hotel with great location, exceptional staff and overall superb quality. Guests appreciate the proximity to the airport and Cleveland Clinic, as well as easy freeway access. While the breakfast receives mixed opinions, guests have plenty of options to choose from. The rooms receive mixed reviews but generally described as clean and comfortable with some positive comments on the spa tubs. Cleanliness is highly regarded by guests and the housekeeping team receives praise. The staff is very friendly, accommodating and outstanding according to most guests. The indoor heated pool and spa is another highlight of the hotel. The beds are generally comfortable with soft pillows that guests enjoy. Despite some negative reviews, guests agree that the Hilton Garden Inn Cleveland East / Mayfield Village is a great hotel, ideal for a relaxing and comfortable stay.