Ibis Juarez Consulado

Ciudad Juarez 31.68702100, -106.40458300 , Prolongacion Ramon R Lara, 8930 Interior 3 & Avenida Paseo De La Victoria (Show on Map)
7.5
Good


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Summary of reviews'Ibis Juarez Consulado' receives positive feedback primarily for its convenient location, particularly beneficial for guests attending consular or immigration appointments. Just steps away from the US Consulate, various clinics and fingerprinting offices, the hotel is perfectly situated for visitors with procedural needs. Additionally, nearby shopping centers, restaurants and entertainment options enhance the overall convenience, eliminating the need for transportation. Safety and cleanliness of the surrounding area contribute to guests' comfort, alongside the friendly and helpful staff.

The breakfast offerings receive mixed reviews. Many guests appreciate the variety and quality, describing it as delicious and complete. However, some express concerns about lack of variety, additional charges and occasional hygiene issues. Dinner experiences also vary with positive reviews highlighting tasty food and attentive staff, though criticisms include inconsistent service and high prices.

Room reviews reveal concerns about their small size, limited amenities and cleanliness issues. However, some guests commend the basic functionality and daily cleaning service. Despite the drawbacks, the central location is a key positive aspect.

Cleanliness is a significant issue with many guests reporting dirty common areas and rooms. Complaints include sticky floors, unpleasant smells and mold in bathrooms. Nevertheless, there are mentions of clean bed sheets and daily room cleaning service, appreciated by a few guests.

The staff is generally praised for their friendliness and helpfulness, particularly the reception and kitchen staff. Positive interactions significantly enhance guests' experiences despite isolated incidents of rude or indifferent behavior.

Wi-Fi connectivity is another area of concern with numerous complaints about weak signals and slow speeds. Beds also receive criticism for being small, uncomfortable and sometimes unclean, though a minority of guests found them satisfactory.

The hotel aligns with its three-star rating, offering good pricing and service suitable for budget-conscious travelers. It holds appeal for business travelers due to its proximity to key locations such as the US Consulate and is also noted for being pet-friendly, despite some restrictions and additional fees. Overall, while there are areas needing improvement, 'Ibis Juarez Consulado' provides a satisfactory stay for those prioritizing convenience and affordability.
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Hotel Taking Steps Towards Sustainability
As an Ibis property, part of the Accor group, this hotel is part of a group that implements the Planet 21 program, which focuses on sustainable development within its operations.

Dog Friendly Hotel
Ibis Juarez Consulado is known to be pet-friendly.

Business Hotel
This hotel provides a practical option for business travelers. Its proximity to the US Consulate and standard amenities make it suitable for short stays.

Accessible Hotel
Ibis Juarez Consulado is wheelchair accessible and provides access for those with special capabilities. Specific accessible bathroom features include a lower bathroom sink and toilet with grab rails.

3-Star Hotel
Offers free Wi-Fi, free public parking, and a 24-hour snack service. It is situated opposite the US Consulate General, making it convenient for consular visits. Each modern room includes air conditioning and satellite TV.

Room Types
Standard Queen Room This Spacious, air conditioned one queen bed room includes satellite TV and free WiFi.

Standard Room with Two Double Beds The quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Guest Reviews
7.5
Good
Location
The location of Ibis Juarez Consulado consistently receives rave reviews from its guests, particularly those visiting the area for consular or immigration matters. Positioned just steps away from the US Consulate, various medical clinics and fingerprinting offices, the hotel's proximity makes it exceedingly convenient for visitors with procedural appointments. Additionally, the nearby shopping centers, restaurants and entertainment options ensure that everything guests might need is within easy walking distance, eliminating the need for a car.

Guests also appreciate the safety and cleanliness of the area, which adds to their overall sense of comfort. The friendly and helpful reception staff further enhance the positive experience, contributing to the hotel's reputation as the perfect accommodation for anyone attending to consular business in Juarez.

Breakfast
'Ibis Juarez Consulado' receives mixed reviews concerning its breakfast offerings. Many guests praise the breakfast for being very good, delicious and varied, noting different options each morning and a complete, well-seasoned experience. Positive feedback emphasizes the completeness of the breakfast buffet and the kindness of the staff.

However, not all feedback is favorable. Several guests highlight issues such as the breakfast not being included in the room price, lack of variety, late service and occasional hygiene concerns. Some reviewers found the breakfast offerings limited, cold or even unappetizing with complaints about specific items like fruit and coffee. There were also remarks about the buffet needing more efficiency and cleanliness.

Overall, while many guests appreciate the delicious and well-prepared breakfast, others suggest improvements in variety, inclusion and quality to enhance their dining experience.

Dinner
Guests at Ibis Juarez Consulado have shared mixed feedback about their dining experiences. Many appreciated that both breakfast and dinner were consistently exquisite with some describing the food as fantastic, delicious and very good. Positive comments also highlighted the great food and attentive staff at the hotel's restaurant.

However, there were notable criticisms about the restaurant's service and operating hours. Guests mentioned that the restaurant was often closed in the afternoons and sometimes lacked available food. Some diners found the service to be poor and the food offered at higher prices than expected. Instances of cold food and excessive charges were also reported, leading some guests to dine out for dinner instead. Nearby options, such as La Nueva Central, were recommended for offering good and affordable meals.

Overall, while dining at Ibis Juarez Consulado's restaurant can be delightful, there are consistent concerns about service and availability that future guests may want to consider.

Rooms
The reviews for 'Ibis Juarez Consulado' collectively highlight significant concerns but also some positives. Reviewers repeatedly note that the rooms are extremely small with limited space for personal belongings and very tight quarters, affecting comfort levels, particularly for families. The lack of basic amenities like a refrigerator, microwave, iron and even a small table or chair for eating, further diminish room convenience. Issues with cleanliness are prevalent with reports of dirty sheets, unclean hallways and bathrooms emitting bad odors.

Despite these drawbacks, there are some redeeming qualities. The rooms have been described as clean and comfortable in a few instances and the location is praised for its convenience, especially for those visiting the consulate. Some guests found the room tranquility acceptable. The cleaning service, though reportedly slow, ensures daily maintenance when requested.

In conclusion, while the central location serves a specific need and a few reviews commend the basic functionality and cleanliness, the overwhelmingly small room size, lack of amenities and cleanliness issues are a recurring theme that could impact overall comfort and satisfaction for potential guests.

Beds
Guest reviews for the beds at Ibis Juarez Consulado highlight several concerns. Numerous reviews point out that the beds are small with many describing them as super small and narrow. Comfort is another major issue with guests frequently mentioning uncomfortable mattresses that are too hard, stiff or saggy with some even stating that they woke up with back pain. The condition of the mattresses often comes up with many guests feeling that they are old and in need of replacement. Some beds reportedly have inadequate mattress supports, described as two sponges or bases with thin mattresses.

Cleanliness also appears to be problematic with multiple reviews mentioning dirty sheets and beds full of hair. Some guests even noted instances of bedbugs and stains, which add to the overall negative impression. While there are a few mentions of comfortable beds and pillows, these positive comments are outweighed by the numerous complaints about bed size, comfort and cleanliness. In summary, while there are a few positive notes, the overall feedback on the beds at Ibis Juarez Consulado indicates significant need for improvements in bed quality and cleanliness.

Cleanliness
Ibis Juarez Consulado leaves a lot to be desired when it comes to cleanliness. Multiple guests have found the hotel and its facilities to be dirty and neglected. Common areas such as reception, elevator and hallways are often reported to be dirty with some guests even mentioning overflowing trash bins and dirty walls. Rooms frequently have issues including sticky floors, hairs on the floor and bedsheets and unpleasant smells. Bathrooms were particularly problematic with reports of mold, bad odors and dirty toilets. Towels and bed linens often appear old and unclean.

On the positive side, some reviews highlight the cleanliness of the bed sheets and daily room cleaning service. There are mentions of clean towels being provided every day and a few guests noting clean and functional rooms. Despite the generally poor reviews on cleanliness, some guests appreciated the efforts of the friendly cleaning staff. However, these positive notes are overshadowed by the numerous complaints regarding the overall cleanliness and maintenance of the hotel.

Staff
The staff at 'Ibis Juarez Consulado' generally receive high praise for their friendliness and attentiveness, making positive impressions on many guests. Receptionists and kitchen staff, in particular, were often noted for their kindness and professionalism, enhancing the overall experience for visitors. Guests frequently describe the staff as very friendly, kind and helpful with several reviews highlighting the exceptional customer service provided.

However, some reviews call attention to inconsistencies in the quality of service. A number of guests reported encounters with rude or indifferent staff members, particularly at the front desk, which detracted from their stay. There were also mentions of unprofessional or sloppy behavior from certain receptionists and cleaning staff. Despite these occasional negative experiences, the positive interactions with the staff left a lasting impression on many guests.

In summary, while there are some areas for improvement, the staff at 'Ibis Juarez Consulado' are largely recognized for their courteous and attentive service, contributing significantly to guests' satisfaction.

Wi-Fi
While staying at Ibis Juarez Consulado, guests have had mixed experiences with the hotel's WiFi. Some noted that the internet connection works well, providing a reliable service for their needs. However, many others reported issues such as a weak signal, slow speeds and an overall unstable connection. Words like "terrible" and "painfully slow" appeared frequently, indicating that the internet quality often leaves much to be desired. Interruptions and complete service failures were also mentioned. Despite these WiFi concerns, it's worth noting that the hotel is conveniently located near major shopping centers and the largest mall in the area, adding a beneficial aspect to the stay.

3 Star
The Ibis Juarez Consulado hotel offers an experience that aligns with its three-star rating, making it an appropriate choice for budget-conscious travelers. Guests frequently highlight the good pricing, which provides a commendable cost-benefit relationship for those prioritizing affordability. While the hotel furniture is described as old, the overall experience has been considered pleasant by many visitors.

This hotel's services and personnel are consistent with its three-star classification, though some guests have expressed a desire for improvements to better match their expectations. Despite certain criticisms regarding the aging furnishings and absence of amenities like a refrigerator, the general sentiment remains positive for a three-star establishment. However, a few reviews indicate that the quality does not entirely meet typical three-star standards, implying potential for enhancement. The location has been mentioned unfavorably by some, which may influence the overall appeal.

For travelers seeking basic accommodations at a reasonable price, the Ibis Juarez Consulado is a fitting choice, providing satisfactory service and comfort in line with its classification.

Business
Ibis Juarez Consulado is a solid choice for business travelers, especially those with appointments at the nearby American Consulate. Situated within a short walking distance from the US Consulate, the hotel's location is highly convenient for guests dealing with visa procedures and paperwork. Additionally, the close proximity to clinics and shopping malls adds to the accessibility and ease for travelers.

The security around the area ensures a safe environment, which is a plus for those focusing on their business commitments. Furthermore, the hotel provides comfortable rooms suitable for work trips, making it perfect for work-related appointments. The reliable Wi-Fi is an essential amenity for business travelers needing to work remotely or stay connected.

However, some reviews point out that while the hotel's location and comfort level meet the needs of business travelers, its administrative management and business center amenities require improvement. Despite these drawbacks, Ibis Juarez Consulado remains a favorable option due to its proximity to key locations and the overall convenience it offers for business personnel and individuals visiting the Consulate.

Accessible
'Ibis Juarez Consulado' boasts a highly accessible location, ideal for guests with disabilities. The hotel's proximity to key areas such as the consulate, embassy and main shopping malls enhances convenience for guests. Its central location is particularly advantageous for those with consulate-related appointments. The hotel is also accessible to various squares and restaurants, facilitating easy navigation around the area. However, there are some concerns regarding the sanitation of the elevators. Overall, the hotel's accessibility for disabled guests is commendable with minor areas needing improvement.

Dog Friendly
Ibis Juarez Consulado is praised for its pet-friendly environment, welcoming guests with dogs warmly. Visitors have had enjoyable stays with their pets, appreciating the designated pet-friendly rooms. While there is an extra fee for dogs, the hotel maintains a generally positive attitude towards pets. However, dogs are not allowed in certain areas, such as the buffet. Overall, the hotel provides a satisfactory experience for guests traveling with dogs, despite the additional charges.


No, Ibis Juarez Consulado doesn't have any pool.

No, a spa isn't available at Ibis Juarez Consulado.

Yes, Ibis Juarez Consulado welcomes dogs.

No, parking facilities aren't available at Ibis Juarez Consulado.

No, Ibis Juarez Consulado doesn't have a gym.

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