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Hotel Villa Undulna - Terme della Versilia

Cinquale , Via Gramsci 2 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Villa Undulna - Terme della Versilia is a beautiful hotel with a great location, nearby to public beaches and popular cities like Lucca, Pisa and Carrara. The staff are friendly and helpful and the hotel is clean and well-maintained. The breakfast receives high praise from guests, though the dinner may not be up to four-star standards. The hotel offers excellent spa services, including a mineral terme swimming pool and the indoor pool area is beautiful and well-managed. Families and pet owners will find this hotel accommodating with large comfortable rooms and a dog-friendly beach. While some guests had mixed opinions on the beds, Hotel Villa Undulna - Terme della Versilia overall provides a comfortable stay with great amenities.
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Room Types

Suite with Terrace This spacious and elegantly decorated room features a seating area with a sofa, tables and chairs. It comes with air conditioning, a TV with satellite channels, and an en suite bathroom with toiletries.

Studio This studio comes with a fully equipped kitchenette, a seating area and an en suite bathroom with toiletries. It comes with air conditioning, a TV with satellite channels. It includes weekly cleaning and bedroom and bathroom linen change. This unit is on the second floor of a building without a lift.

One-Bedroom Apartment This apartment comes with a fully equipped kitchenette, a seating area and an en suite bathroom with toiletries. It comes with air conditioning, a TV with satellite channels. It includes weekly cleaning and bedroom and bathroom linen change.

Two-Bedroom Apartment This spacious apartment comes with a fully equipped kitchenette, a seating area and an en suite bathroom with toiletries. It comes with air conditioning, a TV with satellite channels. It includes weekly cleaning and bedroom and bathroom linen change.

Economy Double Room This room features free WiFi, LCD TV and a minibar. Some rooms are located in the main building, while others are in the annex.

Deluxe Suite This suite features 2 bedrooms and a terrace. Each room has a private bathroom.

Single Room A spacious room with simple and elegant furnishings, wood or marble floors.

Family Suite with Terrace The spacious family room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.

Double or Twin Room with Terrace This twin/double room features a balcony, tile/marble floor and flat-screen TV. Please note, some rooms have an internal staircase connecting the two levels.

Suite with Sea Side View This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bidet and free toiletries. This suite has air conditioning, a seating area, a TV with satellite channels and a balcony. The unit has 3 beds.

Two-Bedroom Apartment The apartment features 2 bedrooms and 2 bathrooms with a bidet and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator and kitchenware. The apartment provides a TV with satellite channels, a washing machine, a seating area, a dining area as well as garden views. The unit offers 3 beds.

About Hotel Villa Undulna - Terme della Versilia

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Guest Reviews

8.5

Very Good

Location

Hotel Villa Undulna - Terme della Versilia's location is described as beautiful and perfect with many mentioning the convenience of being close to the beach. There are also compliments on the park and tranquil surroundings. Guests appreciate the strategic location to interesting places but still maintaining peace and quiet. The hotel's proximity to the airport for guests flying in is also noted. Additionally, the hotel is close to public beaches and there are many positive comments about the staff's availability and helpfulness. The hotel provides easy access to popular cities, such as Lucca, Pisa and Carrara, as well as being surrounded by mountains perfect for hiking.

Breakfast

The breakfast at Hotel Villa Undulna - Terme della Versilia is a highlight for many guests with a wide variety of options and delicious fresh pastries. Guests appreciate the cozy breakfast area and the hotel's ability to cope with COVID-19 regulations. Some guests suggest that the breakfast hours could start earlier, but overall the breakfast receives high marks. The Terrace Bar and restaurant also provide great food options. Some guests even say the breakfast is exceptional with homemade cakes and plenty of choices for both sweet and savory tastes. However, a few guests were disappointed with the limited options, particularly for hot dishes like eggs and felt that the service could improve. Despite some mixed opinions, the hotel's breakfast selection generally receives positive reviews from guests.

Dinner

Guests of Hotel Villa Undulna - Terme della Versilia have given mixed reviews of the hotel's dinner offerings. Some visitors have praised the quality of the food and service, citing an enjoyable experience dining outside on the grass. However, other guests have criticized the limited menu options and presentation of the food. In addition, the timing of breakfast and dinner was inconvenient for some with the latter ending too early for those who wished to dine out later. While the hotel's restaurant may not be up to the standards of its 4-star rating, those who do decide to eat on-site can expect good quality food and impeccable service. For those who prefer more variety or later dining options, nearby towns offer suitable alternatives that can be accessed via car.

Rooms

The Hotel Villa Undulna - Terme della Versilia offers spacious and clean rooms to guests with many reviews praising the size and comfort of the accommodations. Some guests were upgraded to suites, which provided beautiful views from large terraces. However, a few reviews noted that the rooms could be outdated or lacking in insulation. Overall, the hotel provides a comfortable and pleasant stay for guests.

Beds

When it comes to the beds at Hotel Villa Undulna - Terme della Versilia, guest opinions are mixed. While some rave about the very comfortable sleeping arrangements, others found the beds to be not comfortable, too hard or not enough in number. However, the majority agrees that the beds are large and comfortable with great pillows. Some guests even describe the beds as the most comfortable they've ever slept in. So, if a good night's sleep is a top priority, it seems like Hotel Villa Undulna has got you covered.

Cleanliness

Hotel Villa Undulna - Terme della Versilia has been praised for its cleanliness with guests describing both the property and the rooms as super clean and well-maintained. The indoor pool area with its opening roof, received particular praise for being very clean and well-managed. A few guests did mention that the rooms could be cleaned better, but overall, they were described as clean and pleasant. Some guests had minor complaints about older fixtures and fittings, but the hotel was generally well-kept and well-maintained. The hotel's attention to cleanliness was also noted with some guests praising the "maniacal" levels of cleanliness. Despite some minor issues, guests generally found the hotel to be clean and pleasant with many noting the large, clean pool and well-maintained grounds.

Staff

Visitors to the Hotel Villa Undulna in Terme della Versilia consistently praise the staff for their friendliness, helpfulness and professionalism. The reception staff, including Caterina and Carlotta, were particularly noteworthy with guests appreciating their helpfulness and efficiency. The restaurant and bar staff were also praised for their excellent service and friendly demeanours. Even staff members at the swimming pool and breakfast service received high marks for going above and beyond their roles. However, a minority of guests encountered some issues with information on services and facilities, although these were rare. Overall, the staff at Villa Undulna provide guests with exceptional levels of hospitality and attention.

Spa

Guests highly recommend booking spa services in advance as they fill up quickly at Hotel Villa Undulna - Terme della Versilia. The spa offers first-class massages and a mineral terme swimming pool, which are a real added value. Despite minimal explanation of the facilities, guests enjoy the thermal baths and integrated spa services. Some guests suggest that the spa area could use a renovation, but others find it beautiful and relaxing, including a covered thermal pool and a garden with thermal water. The hotel's location by the sea and the opportunity to experience thermal baths make it highly recommended for guests seeking total relaxation. However, it's worth noting that spa services come at an additional cost and visits are not included in the room rate. The availability and quality of the spa staff, as well as the wonderful saltwater thermal pool, make it a must-try while staying at the hotel.

Pool

The Hotel Villa Undulna - Terme della Versilia offers a heated saltwater pool and a mineral terme swimming pool and SPA bath, which are real added value. The indoor pool area is clean, well-managed and equipped with a retractable roof. The garden is beautiful, well-maintained and has plenty of space for sunbathing. However, some guests found the pool too hot and salty for extended swimming. Additionally, the hotel does not have an outdoor pool. Despite this, many people found the thermal pool to be the highlight of the hotel with a large size, comfortable temperature and excellent hydro massage. The hotel also offers additional services such as aqua aerobics and a relaxation area with a second pool for hydro massage. While the pool was often crowded, the overall experience and access to additional facilities outweighed any minor inconveniences.

Parking

Many guests agree that Hotel Villa Undulna - Terme della Versilia's parking is convenient and ample. Some even mentioned free charging for their electric cars. However, a few reviewers noted that the parking spaces can be limited and it can be challenging to find a spot. Despite this, the hotel's location and ease of access to everything, including parking, are still praised by many. Additionally, the hotel offers a monitored indoor parking available for free to its guests.

Family

Hotel Villa Undulna - Terme della Versilia is an excellent choice for families with kids and dogs. The hotel is very accommodating to kids, offering apartments with kitchenettes and terraces, as well as a pool and gardens for them to enjoy. The location is ideal for those traveling with dogs, as the hotel has a big park and a dog-friendly beach just in front. The hotel is also comfortable for short or longer stays, although some guests mention not having enough beds for larger families. Nevertheless, the hotel is a great solution for both work and leisure with free bicycles available and proximity to the beach and bike paths. The hotel even welcomes furry friends like border collies, treating them like royalty. The only downside is that infant cribs require an extra fee, whereas in Northern Europe, children are treated like kings. Overall, Hotel Villa Undulna is a relaxing and family-friendly place, although it may be more suitable for regular and older clientele.

4 Star

If you're in search of a four star hotel with top-notch facilities and services, you may want to avoid Hotel Villa Undulna - Terme della Versilia. Though the hotel boasts being rated four stars, guests have expressed disappointment with various aspects of their stay, including the presentation and quality of dinner (in contrast to the breakfast), worn-out furnishings and a lack of service during breakfast. Some even went so far as to say that the hotel isn't worthy of even one star. While the facilities are typical of a four star hotel, it seems that the overall experience falls short of guests' expectations.

Indoor Pool

Guests of Hotel Villa Undulna - Terme della Versilia rave about the indoor pool area, which features an opening roof and is kept impeccably clean. While the hotel does not have a beach agreement, the thermal indoor pool is a fantastic alternative. The pool is spacious and has two sections, including one with hot water that guests say is incredibly therapeutic. Additionally, the relaxation area features a second pool with hydromassage and thermal water. Overall, guests describe the indoor pool as beautiful and some recommend adding an opening roof for summer use.

Dog Friendly

If you're planning on travelling with a pet, Hotel Villa Undulna - Terme della Versilia is definitely worth considering. The cleaning staff are incredibly considerate and always make sure your pet is safe. The hotel boasts a spacious park for your furry friend to run around in and there's even a dog-friendly beach right in front of the hotel. Many guests brought their dogs with them and the hotel is definitely pet-friendly with dogs allowed throughout the property, including the solarium and the lawns of the hot springs. You won't have to worry about the hassle of finding a pet-friendly location here. Ignore the negative review about fake photos and enjoy a worry-free stay with man's best friend.

Yes, Hotel Villa Undulna - Terme della Versilia has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Hotel Villa Undulna - Terme della Versilia.

Yes, Hotel Villa Undulna - Terme della Versilia welcomes dogs.

Yes, parking facilities are available at Hotel Villa Undulna - Terme della Versilia.

No, Hotel Villa Undulna - Terme della Versilia doesn't have a gym.

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