8.3
Very Good
From $83
From $83
Info Summary of reviewsLe Eminence Puncak Hotel Convention & Resort is nestled in a picturesque setting that consistently garners praise for its breathtaking views and serene ambiance. The hotel's proximity to nature, featuring views of verdant green mountains, tranquil rivers and cascading waterfalls, offers a mesmerizing and relaxing retreat from daily life. This beautiful location combined with its strategic proximity to various services, markets and recreational areas enhances the overall guest experience.

The breakfast experience is diverse with a variety of local dishes receiving praise for their quality and taste. However, the limited availability of Arabic and international options has led to some dissatisfaction among foreign guests. While the breakfast service, ambiance and overall experience are commendable, there is room for improvement in menu inclusivity. Dinner experiences have been mixed with guests appreciating the Indonesian cuisine but expressing concerns about the freshness and quality of the buffet. Service speed and pricing also garnered some criticism.

Guest reviews of the rooms highlight stunning mountain and river views, adding to the serene experience. Many rooms are spacious, clean and equipped with necessary amenities, although consistency remains an issue. Some rooms, especially those lacking views, have been reported as narrow and in need of renovation. Cleanliness feedback is mixed with many praising the overall cleanliness of the premises, while others pointed out specific issues like dirty linens and poorly maintained furniture.

The staff is frequently praised for their politeness, professionalism and cooperative nature. Specific employees have been highlighted for their exceptional service, contributing significantly to guests' positive experiences. However, some reviews indicate mixed experiences with the reception staff and occasional issues with responsiveness.

Internet connectivity is another area receiving mixed feedback. While the lobby boasts a strong signal, in-room wifi is often slow and unreliable, affecting guests' overall satisfaction. The pool facilities are well-regarded, offering unique mountain views and several swimming areas, though the early closure of these amenities has been noted.

For families, the hotel stands out with a wide array of activities and facilities designed for children, making it an excellent choice for family vacations and gatherings. Commendations for the hotel’s family-friendly atmosphere, serene surroundings and child-focused amenities are abundant.

Regarding bedding, guests have noted issues with comfort and cleanliness, highlighting the need for updates and improvements in mattresses, linens and pillows to ensure a satisfying sleep experience.

Lastly, for business travelers, the hotel offers excellent facilities, including well-equipped conference rooms with scenic views and reliable internet, ensuring a productive work environment. Streamlined check-in and check-out procedures further enhance the convenience for business guests.

In conclusion, Le Eminence Puncak Hotel Convention & Resort excels in its picturesque location, family-friendly amenities and overall cleanliness, despite some areas needing improvement in consistency, dining experiences and bedding quality.
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8.6
Very Good
From $78
From $78
Info Summary of reviewsGrand Aston Puncak Hotel & Resort is celebrated for its stunning mountain location, offering breathtaking views from both the restaurant and the rooms, enhancing the overall serenity and charm of the experience. The convenient proximity to local attractions like shopping centers and the chocolate factory adds to its appeal, providing guests with additional leisure options during their stay. The hotel's commitment to cleanliness is another highlight, with guests frequently praising its immaculate upkeep, which contributes to the luxurious ambiance and complements the picturesque surroundings.

The breakfast experience at the resort is well-regarded for its predominantly local and Asian flavors, served alongside panoramic views. While the variety is praised, some guests note a desire for more diverse options catering to different culinary preferences. Dinner offers a mixed experience, with commendations for certain dishes like chicken biryani and generally good service, although the variety and value can occasionally fall short of expectations.

Rooms at the hotel are generally comfortable, clean, and modern, providing guests with beautiful vistas, especially of the mountains. However, there are inconsistencies regarding room size and soundproofing which might affect the experience for some visitors. Despite these issues, the staff's quick responses and dedication to cleanliness remain strong positives.

The staff at Grand Aston Puncak Hotel & Resort are noted for their hospitality, professionalism, and friendly demeanor, contributing significantly to the pleasant experience of guests. Their helpfulness and attentiveness are consistently appreciated, though some suggest additional hospitality training could further enhance interactions.

Overall, Grand Aston Puncak Hotel & Resort delivers a luxurious experience set in a tranquil location with excellent service and pristine facilities, making it a top choice for those seeking a serene and upscale retreat.
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The Botanica Sanctuary
Resort in Puncak
9.0
Excellent
Info Summary of reviewsThe Botanica Sanctuary offers an exceptional escape, set amidst the natural beauty near Taman Safari with breathtaking mountain views and lush green surroundings. Its strategic location provides a tranquil retreat while still being near cafes, restaurants and entertainment spots. The hotel's serene environment and beautiful setting make it a prime choice for those looking to relax away from city life.

Guests frequently praise its cleanliness, modern facilities and comfortable design, which make it a premier choice in Bonshak. Despite some minor issues like smaller room sizes and occasional traffic from Jakarta, the beautiful setting and amenities far outweigh these inconveniences. Rooms are celebrated for their practical amenities and elegant design with lovely views and modern aesthetics adding to the appeal. Cleanliness is consistently highlighted as a remarkable feature, enhancing the overall sense of comfort and relaxation.

The breakfast at The Botanica Sanctuary is often lauded for its extensive and diverse buffet, catering to various tastes and nationalities, although there is room for improvement in catering to Arab guests and addressing occasional quality and service issues. Dinner experiences receive mixed reviews; while many food items are praised for their excellent taste, the menu might not cater well to all international palate preferences and service speed could be improved.

The staff show a range of service quality with many guests noting their friendliness and attentiveness. Specific individuals have been highlighted for their exceptional service, contributing to a welcoming atmosphere. However, some reception staff have faced criticism regarding cooperation and efficiency, indicating a need for consistent customer service training.

Spa facilities receive positive feedback for their setup, though the absence of massage services is a disappointment for some. The gym facilities are basic, featuring simple outdoor equipment, which may not meet the expectations of guests seeking more comprehensive fitness amenities. Despite these shortcomings, the pool facilities are highly appreciated for their variety and scenic views, adding to the overall enjoyment of the stay.

The parking system is functional but could be improved in terms of proximity and integration with the hotel. Family-friendly features include serene and clean environments, suitable family rooms and appealing amenities like the infinity pool with mountain views. However, on-site activities for children are limited, often located at a neighboring hotel.

In conclusion, The Botanica Sanctuary excels as a clean and tranquil sanctuary with beautiful views, modern amenities and a generally positive dining experience, making it an ideal spot for relaxation and family fun. While it has room for improvement in specific areas, the overall positive reviews underscore its status as a desirable destination in Bonshak.
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8.0
Very Good
From $45
From $45
Info Categories
Family Friendly Resort


Resort with Swimming Pool

Children's Pool    Outdoor Pool  

Children's Pool    Outdoor Pool  


Business Resort


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Novus Giri Resort & Spa
Resort in Puncak
8.1
Very Good
From $91
From $91
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Resort for Honeymoon


Resort with Spa


Family Friendly Resort


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Pesona Alam Resort & Spa
Resort in Puncak
8.3
Very Good
From $47
From $47
Info Summary of reviewsPesona Alam Resort & Spa stands as a serene retreat enveloped by lush forests and breathtaking mountain views in the heart of Puncak. The resort's idyllic location, surrounded by natural beauty, offers an ideal setting for relaxation and exploration. Its proximity to popular attractions like Taman Safari and essential services makes it an excellent base for visitors. The resort features stunning sunrise views and picturesque gardens with well-designed villas, amplifying the guests' experience.

Families find Pesona Alam Resort & Spa particularly appealing due to its various kid-friendly facilities, such as heated swimming pools and playgrounds. The resort also offers a host of activities to keep children entertained, including zipline adventures and a kids' club. The spacious villas provide flexibility and comfort, making it an ideal choice for families.

The breakfast at the resort is a celebrated highlight, offering a diverse buffet that includes local Indonesian specialties alongside Western and Asian options, set in a scenic dining atmosphere. While some guests, particularly Arab visitors, find the breakfast offerings lacking in specific cultural tastes, the majority appreciate the variety and quality of the food.

Dining experiences at the resort are a mix of well-prepared dishes and diverse meal options, though some find the prices of food and drinks to be on the higher side. The professionalism of the restaurant staff is frequently commended, enhancing the overall dining experience.

Guests generally praise the resort's cleanliness, describing the rooms, villas, and public spaces as well-maintained. However, improvements in certain areas, such as soundproofing, amenities, and infrastructure, could further enhance the stay. The staff at the resort is known for their friendliness and eagerness to assist, contributing significantly to the welcoming atmosphere.

Though the Wi-Fi service receives mixed reviews, with some reports of slow connectivity during peak times, the overall amenities provided by the resort support a comfortable stay. The spa, though drawing mixed feedback, is appreciated for specific therapists and the quality of massages offered.

Lastly, the resort's beds receive varied feedback, with many guests finding them comfortable, while others note issues with their age and softness, suggesting room for improvement.

Overall, Pesona Alam Resort & Spa is recognized for its tranquil setting, family-oriented facilities, and commendable service, making it an appealing choice for a memorable holiday in Puncak.
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4.8
Rated
From $24
From $24
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Family Friendly Resort


Resort with Swimming Pool

Indoor Pool  

Indoor Pool  


3-Star Resort


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7.0
Good
From $12
From $12
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Cheap Hotel


Small Hotel


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Marseillia Hills
Resort in Puncak
8.3
Very Good
Info Categories
Business Resort


Resort with Parking


Accessible Resort


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The Grand Hill Resort-Hotel
Hotel in Puncak
8.2
Very Good
From $47
From $47
Info Summary of reviewsThe Grand Hill Resort-Hotel offers an exceptional experience for its guests, highlighted by several positive aspects that make it a top choice for visitors, especially those vacationing in Puncak. Its prime location on a high hill provides stunning, clean views of the surrounding nature and beach, particularly from the rooms and pool area. Guests appreciate the hotel’s proximity to key attractions like Taman Safari, Puncak Pass and paragliding spots, as well as various amenities such as Arabic restaurants, cafes, grocery stores, markets and pharmacies. This central yet peaceful location lends itself well to morning jogs and a tranquil stay away from the hustle of car noise.

The breakfast experience at the hotel receives mixed reviews. Its diverse offerings cater to a broad range of tastes with many guests praising the tasty and well-prepared food. The breakfast area is also noted for its attractive setting. There are, however, some logistical challenges, such as items running out quickly and a lack of variety in Arabic dishes, affecting the breakfast experience for some guests. The hotel is working on improving its breakfast buffet and overall, the sentiment remains positive.

Dinner at the hotel restaurant is highly commendable with guests enjoying delicious local dishes and beautiful presentation. The varied menu caters well to different tastes, particularly suitable for Arab families. Although some note that the restaurant closes early and could improve service details, the overall dining experience is enjoyable.

The rooms offer spacious accommodations with spectacular views from balconies overlooking the pool, mountains and city. Despite some noise issues and facilities that appear outdated, the rooms are generally clean and comfortable with prompt and helpful room service enhancing the stay. Maintenance improvements in certain areas are needed, but the rooms still provide a pleasant experience.

Cleanliness in the hotel receives positive feedback with guests noting the clean and tidy rooms and the well-maintained pool area. However, there are inconsistent standards in some areas with specific mentions of musty smells and occasional maintenance issues. Overall, the hotel largely meets guests' cleanliness expectations.

The hotel's staff is consistently praised for their friendliness, helpfulness and efficiency. The reception and security personnel are prompt in addressing concerns and the overall hospitality significantly enhances guests' comfort and experience.

While the Wi-Fi service is a notable downside due to frequent issues with weak, slow and unreliable connections, the beautiful and clean swimming pool surrounded by green trees and hills is a major highlight. The pool offers panoramic views and is a picturesque spot for relaxation.

Families find the resort especially appealing, thanks to its warm, family-friendly atmosphere and amenities like playrooms, playgrounds and a well-maintained pool. The location near various attractions and restaurants makes it convenient for exploring and dining out. Despite needing better seating areas for Gulf families, the hotel remains a top choice for family vacations.

The beds receive mixed reviews with some guests finding them comfortable and cozy, while others report issues with hardness and discomfort. Cleanliness concerns and the lack of electric sockets near beds are additional points of feedback. There is significant room for improvement in this area.

Finally, the hotel lives up to its four-star status, providing good quality services, polite staff and thoughtful amenities like complimentary bottled water. Despite minor issues like intermittent Wi-Fi and occasional lapses in cleanliness, it stands out as a very good choice in a tourist area, frequently described as superb and exceptional.

Overall, The Grand Hill Resort-Hotel provides a picturesque, comfortable and enjoyable stay, making it highly recommended for visitors seeking both leisure and practicality.
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Safari Resort
Hotel in Puncak
8.3
Very Good
From $60
From $60
Info Categories
Family Friendly Hotel


Hotel with Swimming Pool

Children's Pool    Outdoor Pool  

Children's Pool    Outdoor Pool  


Hotel with Free Wi-Fi


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Puncak Pass Resort
Holiday Park in Puncak
7.7
Good
From $51
From $51
Info Categories
Holiday Park with Swimming Pool

Outdoor Pool  

Outdoor Pool  


Holiday Park with Parking


Accessible Holiday Park


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AL Marina Resort
Hotel in Puncak
8.4
Very Good
Info Categories
Hotel with Parking


Luxury Hotel


Hotel with Swimming Pool


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The Jayakarta Cisarua
Hotel in Puncak
5.3
Rated
From $20
From $20
Info Categories
Hotel for Honeymoon


Family Friendly Hotel


Business Hotel


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JSI Resort
Resort in Puncak
7.0
Good
From $37
From $37
Info Categories
Resort with Swimming Pool

Private Pool  

Private Pool  


Resort with Parking


4-Star Resort


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Grand Diara Hotel
Hotel in Puncak
8.4
Very Good
From $36
From $36
Info Categories
Family Friendly Hotel


3-Star Hotel


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7.1
Good
Info Categories
Family Friendly Resort


Resort with Swimming Pool

Outdoor Pool  

Outdoor Pool  


Business Resort


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Casa Monte Rosa
Hotel in Puncak
8.0
Very Good
From $21
From $21
Info Categories
Hotel for Honeymoon


Hotel with Spa


Family Friendly Hotel


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3.5
Rated
Info Categories
Cheap Hotel


Small Hotel


Hotel for Honeymoon


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7.6
Good
From $56
From $56
Info Categories
Family Friendly Resort


Resort with Swimming Pool

Outdoor Pool  


Business Resort


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