Ramada by Wyndham Glendale Heights/Lombard is ideally situated for travelers, offering convenient access to major roadways, nearby highways and key local attractions such as Masjid, Glenn Ellyn and several good restaurants. Guests appreciate its proximity to shopping, dining and entertainment options, as well as its competitive pricing compared to other accommodations in the area. Positive reviews frequently note the friendly and helpful staff, who contribute significantly to a comfortable stay.
The breakfast provided at the hotel generally receives favorable feedback for its quality and variety with particular praise for options like hot coffee, eggs and pancakes. While some guests found the breakfast area to be a highlight of their stay, there were occasional criticisms regarding limited seating, running out of items and lack of variety over several days.
The rooms are appreciated for their spaciousness and cleanliness with comfortable beds being a common highlight. However, some guests reported inconsistencies, including bad smells, mold in the bathrooms and outdated furnishings. Maintenance issues like noisy refrigerators and sinking floors were also mentioned. Despite a few cleanliness concerns, the hotel overall is viewed as maintaining a decent level of upkeep for its price point.
Cleanliness reviews are mixed with several guests commending clean beds and rooms, while others noted specific issues like moldy bathrooms, dirty restaurant areas and signs of neglect such as cracked sinks and torn curtains.
The staff receive consistent acclaim for their friendly and helpful nature, particularly those at check-in and reception, contributing positively to the overall guest experience.
The pool area has received mixed reviews as well with some praising its cleanliness and maintenance, while others reported issues like cold water, chipped paint, mold and occasional closures.
Beds at the hotel are generally seen as comfortable and clean, though there are mixed reviews with a few guests noting discomfort due to old or hard mattresses.
Overall, the
Ramada by Wyndham Glendale Heights/Lombard offers satisfactory accommodations with notable strengths in location, staff friendliness and breakfast quality. However, there are several areas for improvement, particularly in terms of room maintenance and cleanliness, to better meet the expectations associated with the Ramada brand. It serves as a functional, budget-friendly option but may not fully satisfy those seeking higher standards of comfort and quality.