Super 8 by Wyndham Aurora/Naperville Area
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Summary of reviewsThe Super 8 by Wyndham Aurora/Naperville Area offers a strategically beneficial location, appreciated by guests for its proximity to event venues, restaurants, and shopping, while maintaining a peaceful and quiet environment. This makes it an ideal choice for both families attending sports tournaments and business travelers needing swift access to essential sites. The staff receives high praise for their professionalism, attentiveness, and friendliness, with special mention of their ability to assist guests effectively, enhancing the overall stay experience.
While the breakfast selection provides the basics, including mini bagels, toast, and cereal, guests often express a desire for more variety. Despite the limited menu, the staff's friendly and attentive service makes the breakfast experience pleasant.
The rooms present a mixed experience; they are generally clean, with comfortable beds contributing to a good night's rest. However, some maintenance issues, such as malfunctioning lights and signs of wear, need addressing. Improved maintenance could elevate the guest experience significantly. While cleanliness in some rooms is commendable, inconsistent room service and neglected common areas have raised concerns. Attention to these issues, including updating the property, could enhance the hotel’s reputation further.
One notable drawback is the pool, which has been non-operational for several years. Guests have been disappointed by the lack of this amenity, which has been under long-term closure despite initial indication of temporary unavailability.
Overall, while the hotel has areas needing improvement, such as breakfast offerings, room maintenance, and reliability of amenities, the exceptional staff service and convenient location remain strong highlights.
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While the breakfast selection provides the basics, including mini bagels, toast, and cereal, guests often express a desire for more variety. Despite the limited menu, the staff's friendly and attentive service makes the breakfast experience pleasant.
The rooms present a mixed experience; they are generally clean, with comfortable beds contributing to a good night's rest. However, some maintenance issues, such as malfunctioning lights and signs of wear, need addressing. Improved maintenance could elevate the guest experience significantly. While cleanliness in some rooms is commendable, inconsistent room service and neglected common areas have raised concerns. Attention to these issues, including updating the property, could enhance the hotel’s reputation further.
One notable drawback is the pool, which has been non-operational for several years. Guests have been disappointed by the lack of this amenity, which has been under long-term closure despite initial indication of temporary unavailability.
Overall, while the hotel has areas needing improvement, such as breakfast offerings, room maintenance, and reliability of amenities, the exceptional staff service and convenient location remain strong highlights.
Hotel with Parking
This hotel provides free, spacious, and secure parking for guests. The parking facilities are capable of accommodating larger vehicles, including trucks and buses, adding to the convenience.
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
The Super 8 by Wyndham Aurora/Naperville Area is a strategically located hotel that offers guests convenience and ease of access to various attractions. Notably, the hotel's proximity to event venues and essential amenities makes it a perfect choice for travelers. Guests appreciate the quietness of the area, allowing for a peaceful stay, while still being within easy reach of nearby restaurants and shopping options. Cleanliness and friendly service further enhance the experience, with reviews frequently highlighting the satisfaction derived from the room quality and staff interactions. This locale proves ideal for families visiting for sports tournaments or those on business trips, as it offers swift access to necessary venues and facilities.
Nestled within the Aurora/Naperville Area, Super 8 by Wyndham offers a morning meal that, while appreciated for its basics, often leaves guests yearning for a bit more. The breakfast primarily consists of mini bagels, toast, and cereal, accompanied by a selection of spreads. Coffee and pastries are available, but the overall variety is minimal. Bagels and waffles have received positive mentions; however, the lack of sweet rolls, fresh fruit, and greater options is frequently noted. Despite a friendly and attentive staff enhancing the breakfast experience, guests have consistently expressed a desire for a wider selection to cater to diverse tastes. The current offerings meet fundamental expectations, but many believe that breakfast could be substantially improved with increased variety and supplements.
The Super 8 by Wyndham Aurora/Naperville Area offers a mixed experience when it comes to the quality of its rooms. On a positive note, several guests found their rooms to be clean, highlighting the cleanliness of both the bedrooms and bathrooms. The comfort of the beds also received some praise, suggesting that a good night's rest is possible.
Despite these positive aspects, there are notable areas where the hotel could improve. Some guests reported non-functional lights and sockets, which could inconvenience those needing reliable access to electricity. The maintenance of the rooms appears inconsistent, with occasional issues such as slow-draining showers and evidence of wear and tear throughout the accommodations. Additionally, there were instances where the lack of cleanliness was a concern, with reports of pests and leftover debris in some rooms.
Overall, while the hotel does have potential for providing a satisfactory stay, attention to maintenance and cleanliness would enhance the guest experience significantly.
Super 8 by Wyndham Aurora/Naperville Area offers a mix of cleanliness-related experiences based on guest feedback. While some guests appreciated clean and neat rooms, these positive aspects appear to be overshadowed by several concerns regarding the overall cleanliness of the hotel. The cleaning staff received criticism for inconsistent room service, with reports of rooms going uncleaned for multiple days and essential supplies like towels and toilet paper not being replenished. Common areas such as elevators and carpets suffered from neglect, described as sticky and needing either cleaning or replacement. Some guests even reported finding ants in their accommodations and mentioned unpleasant odors. The need for general updates to the property is suggested, reinforcing the impression that an improvement in housekeeping practices could greatly enhance the stay at this hotel.
The staff at Super 8 by Wyndham Aurora/Naperville Area receives notable commendation for their professionalism and dedication. Guests frequently describe the team as attentive, friendly, and particularly helpful, with specific mentions of the desk attendant, Mia, for her hard work. Visitors appreciate the politeness and welcoming nature of the staff, who go out of their way to be understanding and supportive, even in challenging situations, such as assisting disabled family members. However, some guests have pointed out instances when the team seemed overwhelmed and unable to promptly address issues, yet this does not overshadow the overall positive perception of their honesty and kindness. While there are mixed reviews, the general consensus is that the staff are a key highlight during stays at the hotel.
The pool at the Super 8 by Wyndham Aurora/Naperville Area has consistently been non-operational, with reports indicating it has been shut down for several years. Guests have noted that despite signage suggesting the pool is temporarily unavailable, it has been empty and out of service for an extended period. The need for updates and remodeling has been recognized, suggesting that there is an intention or requirement to improve the facility. Overall, the pool's lack of availability and functionality has been a recurring issue for visitors, leaving the amenity unused and unavailable to guests.
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Location
Breakfast
Rooms
Despite these positive aspects, there are notable areas where the hotel could improve. Some guests reported non-functional lights and sockets, which could inconvenience those needing reliable access to electricity. The maintenance of the rooms appears inconsistent, with occasional issues such as slow-draining showers and evidence of wear and tear throughout the accommodations. Additionally, there were instances where the lack of cleanliness was a concern, with reports of pests and leftover debris in some rooms.
Overall, while the hotel does have potential for providing a satisfactory stay, attention to maintenance and cleanliness would enhance the guest experience significantly.
Cleanliness
Staff
Pool
Yes, Super 8 by Wyndham Aurora/Naperville Area has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Super 8 by Wyndham Aurora/Naperville Area.
No, Super 8 by Wyndham Aurora/Naperville Area doesn't allow dogs.
Yes, parking facilities are available at Super 8 by Wyndham Aurora/Naperville Area.
Yes, Super 8 by Wyndham Aurora/Naperville Area has a gym.
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