The Hyatt Lodge Oak Brook Chicago is a luxurious hotel with a wonderful location surrounded by beautiful scenery, including wooded areas, water ponds and amazing outdoor spaces. The hotel staff stands out for their exceptional customer service with guests describing them as very friendly, accommodating and helpful. The hotel offers a fantastic pool and spa with many guests raving about its size and beauty. The hotel is family-friendly with accommodating staff and a large pool area. While some guests experienced discomfort with the beds, most found them comfortable and cozy. Overall, guests found the hotel to be a clean and comfortable respite with friendly staff and good internet.
The Westin Chicago Lombard is favorably positioned in the Chicago suburbs, offering guests a strategic and convenient location. Proximity to shopping venues like Yorktown Mall, various dining options, and swift access to major interstates enhances the experience for both leisure and business travelers. The ease of reaching downtown Chicago further adds to its appeal as a versatile destination.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay.
The Hilton Chicago receives acclaim primarily for its excellent location, historic charm and views of Lake Michigan, positioning it as an ideal base for exploring downtown Chicago. Guests appreciate the hotel's proximity to major attractions such as the Art Institute, Soldier Field and various dining and entertainment options, all within walking distance. Its scenic surroundings, coupled with the quiet end of Michigan Avenue, offer a tranquil retreat while remaining near city action.
Breakfast at Hilton Chicago garners mixed reviews; many find the selection and made-to-order options delicious and varied, while others criticize the high costs and occasional unavailability. Despite these issues, guests who had breakfast included in their stay appreciated the offering.
Dining experiences generally receive positive feedback with the quality of food and service at the main restaurant being particularly praised. However, the limited and expensive dining options, especially in the Herb'N Kitchen, are points of concern.
The hotel's rooms are consistently described as spacious, clean and comfortable with excellent views of Lake Michigan. Guests also commend the cleanliness and comfortable sleeping arrangements, although some note maintenance issues and inconsistent housekeeping.
The staff at Hilton Chicago are frequently praised for their friendliness and professionalism, particularly the bell and cleaning staff. However, isolated instances of rudeness and lack of concierge services slightly blemish the overall positive guest experience.
Wi-Fi and gym services present some challenges with guests noting additional fees for room internet and gym access. Despite this, the gym and pool facilities are well-received, especially by families.
Parking is a common complaint due to high fees and occasional unavailability, even though the attached garage's convenience is acknowledged.
Families find the Hilton Chicago accommodating, offering spacious rooms and kid-friendly amenities that enhance their stay. Despite a few food option concerns and minor issues, the overall experience remains positive due to the location and family-oriented features.
In summary, the Hilton Chicago shines with its prime location, historical elegance and friendly service, making it a favored choice for travelers, despite some operational inconsistencies and extra costs.
Soaring 92 stories above the Loop and North Michigan Avenue, Trump International Hotel & Tower Chicago offers its guests a higher level of luxury with unrivaled hospitality. A total of 339 graciously appointed guestrooms and suites welcome you with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens.
Summary of reviews
The Trump International Hotel & Tower Chicago is highly praised by guests for its exceptional facilities and services. Visitors have described their stay as wonderful, amazing, superb and perfect. The spacious rooms, great location and outstanding views of the Chicago River from the landmark building make it a top choice for travelers. The helpful and friendly staff also received praise from guests. Overall, the hotel is highly recommended as the best in town.
A stunning architectural marvel steps away from the lakefront and within walking distance of popular attractions like Millennium Park and the Loop theater district.
Summary of reviews
The Radisson Blu Aqua Hotel, Chicago is a luxurious 4-star hotel situated in a prime location in downtown Chicago, making it the perfect base for exploring the city. Guests rave about the hotel's proximity to numerous attractions and the helpfulness of the front desk staff in getting an early check-in. The hotel's immaculate cleanliness and exceptional staff are also noted with the doormen, reception and concierge staff being particularly praised for being friendly, attentive and helpful. Guests can enjoy impressive pool facilities, although there were some complaints about excessive amounts of chlorine and confusion over ordering poolside drinks and food. The hotel's beds are comfortable with the use of crisp sheets and comfortable pillows adding to the overall comfort. The hotel's breakfast options are a mixed bag with some guests disappointed while others were thrilled with the delicious food served. The hotel has a lot to offer in terms of rooms, although guests encountered some unpleasant issues with dirty walls, uncomfortable beds and broken bathroom amenities. Generally, though, guests appreciated the big size of the rooms and bathrooms, the floor to ceiling windows and the pretty views, as well as the modern and fancy decor of the hotel. Although the hotel was found to be a bit on the pricey side, it's definitely worth the money for those looking for a luxurious stay in Chicago.
The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
The Sheraton Grand Chicago Riverwalk is a highly praised downtown hotel offering an excellent location with easy access to major city attractions such as Millennium Park, Navy Pier and Michigan Avenue. Guests frequently commend the convenient proximity to the Riverwalk, abundant dining options and scenic river views, framing it as a prime spot for exploring Chicago’s vibrant surroundings.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
Loews Chicago Hotel, situated near Navy Pier and the Magnificent Mile, offers guests spectacular city skyline and lake views in a luxurious setting. With 400 guestrooms, including 25 luxury suites, the hotel provides various amenities such as ETA Restaurant Bar, Lobby Lounge and Flavor by Loews Chicago Hotel, ensuring an authentic culinary experience. The hotel also features 31,000 square feet of indoor and outdoor meeting space, catering to events of all sizes with its award-winning services. Guests can enjoy personalized services, including complimentary shoe shines and experienced concierge assistance, making their stay comfortable and memorable.
Summary of reviews
Loews Chicago Hotel is a fantastic choice for families looking for a luxurious and kid-friendly stay. The hotel's staff is incredibly helpful and accommodating, especially when traveling with children. The hotel's popularity among families is evident in the frequently overcrowded pool, but this only adds to the fun atmosphere. Children rated the hotel a 10 out of 10 and Loews provides a great selection of gifts for kids. While some guests noted that water was not provided for free in rooms and the rooms were a bit small for families of four, these were minor issues compared to the overall positive experience. Your kids are sure to have a blast and make new friends at Loews Chicago Hotel.
The Crowne Plaza Chicago O'Hare Hotel & Conference Center by IHG, is praised for its strategic and convenient location. Guests frequently highlight the hotel's proximity to Chicago O'Hare International Airport, the Donald E. Stephens Convention Center, the Rosemont Theatre and the Fashion Outlets of Chicago, making it an ideal choice for travelers attending events, shopping or looking for easy airport access. Complimentary shuttle services and nearby public transportation add to the convenience, enhancing the overall guest experience.
Breakfast at the hotel receives positive remarks for its quality, taste and variety with several guests describing it as delicious and excellent. Vegan options and a good selection of fruit are particularly appreciated. Despite some complaints about the lack of gluten-free options, high costs and the absence of free breakfast, when it meets expectations, it leaves a lasting positive impression.
Dinner experiences are generally favorable, especially at the bar, where the quality and taste of food are highlighted. However, limited restaurant hours, the absence of room service and basic menu choices are points of contention for some guests. Despite these issues, the overall dining experience is often satisfactory.
Rooms at the Crowne Plaza are praised for being spacious, clean and comfortable with guests enjoying the quiet atmosphere and plush beds. However, some rooms are described as outdated and in need of repairs with issues like poorly functioning AC units and musty odors mentioned. Nevertheless, the combination of space and comfort remains a significant positive aspect of the guestrooms.
Cleanliness receives mixed reviews. While many guests describe the hotel as very clean and fresh, there are occasional issues with thoroughness in cleaning and outdated facilities. Nonetheless, the hotel's efforts to maintain cleanliness are appreciated by many.
The staff consistently receives high praise for their friendliness, helpfulness and professionalism. From check-in to check-out, guests commend the efficient, welcoming service provided by the front desk, management, shuttle drivers and restaurant staff, significantly enhancing the overall guest experience.
The gym and pool receive mixed feedback. The gym is valued for its availability but needs better maintenance and more diverse equipment. The indoor pool is appreciated for its size and operating hours but suffers from issues like cold water and occasional maintenance lapses.
Parking presents some challenges. While some guests find parking convenient, many are displeased with the high fees and occasional difficulties in finding a spot. Issues with multiple parking charges and a need for better parking garage maintenance are noted by several guests.
The beds in the hotel are widely praised for their comfort with many guests describing them as soft and cozy, contributing to a restful sleep experience. However, occasional complaints about bed firmness and size do surface but do not significantly impact overall satisfaction.
While the hotel is advertised as a four-star property, some guests feel it falls short in certain areas, particularly in terms of maintenance and cleanliness. However, the price-quality ratio is deemed reasonable and the location is highly appreciated, making it a value-for-money option for many travelers.
Finally, the Crowne Plaza is highly favored by business travelers due to its convenient location near the convention center and airport. The hotel provides a functional office setup, making it suitable for those attending meetings and conferences, despite some connectivity issues in the business center.
Overall, the Crowne Plaza Chicago O'Hare Hotel & Conference Center offers a mix of positive experiences, particularly noted for its location, staff service and comfortable accommodations, while certain areas like dining hours, room maintenance and parking fees could use improvement.
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