Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 35 Kg
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Blankets
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information A pdf with the rules for pets and owners will be sent to the guest after receiving the reservation. The rules must be accepted and no exceptions will be allowed.
Answers last updated by Relais Rantegosa - Holiday home
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?No
Additional information about the pool:The pool's border is at the level of the lawn with a 3 step ladder to get in. On one side there is a submerged bench with 4 whirlpool massage jets.
Given the characteristics of the pool, it might not be suitable for people with reduced mobility.
Additional information regarding the hotel:The pool is unsupervised.
Yoga and Pilates classes and Massages come at an extra cost.
Yoga and Pilates classes are available only on summer.
Massages are usually provided in the bedroom, but during summer they can be arranged in the garden
Answers last updated by Relais Rantegosa - Holiday home
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? No
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes
Additional Information: This is a small bed and breakfast and I'm the only one working in it. Disinfection of air conditioning filters is made at every change of guest. External persons are allowed to access but only after temperature check and if they have safety masks. Usage of sanitizing gel is strongly recommended and social distancing and masks are mandatory for everyone
Answers last updated by Relais Rantegosa - Holiday home
Four-Bedroom HouseThis holiday home provides a private pool. This spacious holiday home includes 1 living room, 4 separate bedrooms and 4 bathrooms with a bath or a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned holiday home offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 6 beds.
Yes, Relais Rantegosa - Holiday home has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Relais Rantegosa - Holiday home.
Yes, Relais Rantegosa - Holiday home welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Relais Rantegosa - Holiday home.
No, Relais Rantegosa - Holiday home doesn't have a gym.