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Summary of reviewsHotel Santa Maria is highly praised for its prime location, making it an ideal stay for beachgoers and city explorers alike. Set across from the beach and within a short walking distance to the town center, this hotel offers guests scenic sea views from many rooms and easy access to the historic center and local restaurants. The convenience is further accentuated with the train station just five minutes away and a combination of on-site and reasonably priced street parking, making it a perfect base for day trips to nearby attractions such as Genoa and the Cinque Terre.
The hotel's commitment to cleanliness and comfort stands out with guests frequently commending the spotless, spacious and well-maintained rooms. Many rooms feature balconies with serene sea views and the appealing seaside decor of the renovated bathrooms adds to the modern feel. Though some rooms have minor issues such as outdated fixtures or small showers, the overall feedback remains highly positive. Additionally, the quality of sleep is ensured with strong air conditioning and generally comfortable beds, despite a few comments on bed stability and mattress quality.
One of the notable highlights is the exceptional staff who consistently receive accolades for their friendliness, attentiveness and willingness to go the extra mile. Whether interacting with reception or breakfast personnel, the staff's professionalism and heartfelt hospitality significantly enhance the overall guest experience.
Hotel Santa Maria's breakfast is well-received with many guests enjoying the delicious variety of sweet and savory options, often served in a charming small garden. Although not included in the room price and with some suggestions for more variety, the breakfast is generally considered a pleasant and satisfying start to the day.
Parking options at the hotel are appreciated for their security and convenience with private, video-monitored spaces available at an added cost. This feature, though seen as somewhat pricey by some, is valued for the peace of mind it offers, especially for those with electric vehicles needing charging facilities.
In summary, Hotel Santa Maria blends an excellent location, clean and comfortable accommodations and outstanding staff service to offer a highly recommended stay for travelers. The hotel meets the needs of a diverse range of guests, whether they are visiting for the coastal views, local explorations or overall convenience. Show more
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Dog Friendly Hotel
This hotel is located near the beach. Amenities include a rooftop terrace, garden, and complimentary wireless internet access. Room service is available. Dogs with a maximum weight of 10 kilos are allowed.
Hotel with Parking
This hotel provides private car parking directly on-site, ensuring convenient and dedicated vehicle accommodation for guests.
EV charging stations
Hotel with EV Charging Stations
This hotel provides an EV charging station, making it convenient for electric vehicle owners. It also offers other amenities such as laundry facilities and room service.
3-Star Hotel
This 3-star hotel offers comfortable rooms with sea views and features a solarium, sundeck, and recreational facilities. It also provides Wi-Fi throughout the property, enhancing the overall guest experience.
Room Types
Double Room with Railway ViewEn suite room with minibar, an LCD TV and air conditioning. Wi-Fi is free.
Triple RoomAir-conditioned en suite room with free Wi-Fi, a minibar, an LCD TV. Please specify bed preference when booking.
Comfort Double Room with Sea ViewThis room includes free Wi-Fi and an LCD TV. Some have a balcony with sea view,
Double Room with Balcony and Sea ViewThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Double Room with Sea ViewOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.
About Hotel Santa Maria
License: 010015-ALB-0007, IT010015A1G7QKR7JY
Guest Reviews
8.1
Very Good
Location
Nestled in a prime location, Hotel Santa Maria offers an ideal stay for travelers seeking proximity to both the sea and the city center. Guests consistently praise the excellent and strategic position of the hotel, highlighting its convenience for exploring the beach, historic center and local restaurants. The hotel sits right across from the beach, providing stunning sea views from many rooms and is just a short walk away from the heart of the town.
Accessibility is a key feature with the train station only five minutes away and easy-to-find parking options available, including both super convenient on-site parking and reasonably priced street parking. The combination of its central, yet quiet, location makes it a perfect base for trips extending from Genoa to the Cinque Terre.
Complementing its excellent location, Hotel Santa Maria boasts clean and spacious rooms, many with balconies offering serene sea views. Guests frequently commend the attentive and friendly staff, who ensure a warm and welcoming atmosphere throughout their stay. The hotel also delivers on comfort with strong air conditioning and very comfortable beds, ensuring a restful night's sleep.
For a delightful start to the day, the hotel's breakfast receives positive notes, offering quality and value. Overall, Hotel Santa Maria's blend of top-notch location, considerate amenities and cordial service make it a highly recommended choice for both beachgoers and city explorers alike.
Breakfast
Hotel Santa Maria's breakfast offerings receive a mix of feedback, largely skewing positive. Many guests commend the breakfast as delicious, well-served and abundant with a variety of sweet and savory options. Some highlight enjoying their meal in a charming small garden, adding to the pleasant experience. The staff are frequently praised for their friendliness and attentive service, enhancing the breakfast experience.
However, the breakfast isn't without critique. Several guests note that it's not included in the room price and though considered worth the extra charge by some, others feel the additional cost is a downside. There are also comments suggesting that the breakfast, while good, could benefit from more variety and the inclusion of items like cakes, pastries, dark bread or eggs.
Despite these critiques, the general consensus is that the breakfast at Hotel Santa Maria is satisfying and complements the overall stay, reinforced by the hotel's quiet and laidback atmosphere.
Rooms
Hotel Santa Maria offers rooms that guests often describe as clean, spacious and comfortable. Many visitors appreciate the newly renovated and tastefully decorated rooms, highlighting elements such as balconies with sea views and sizeable, bright spaces. The rooms maintain a modern and fresh look and the large, refurbished bathrooms feature a pleasing seaside color palette.
While some rooms are noted for their small size and simple decor, they are still generally described as cozy and functional. The hotel's location is a significant plus, often mentioned in tandem with the room's cleanliness and the exceptional friendliness and helpfulness of the staff.
On the downside, some guests point out areas needing improvement, such as outdated fixtures, small showers and occasional cleanliness issues. Despite a few criticisms about older rooms and minor maintenance needs, the overall consensus reflects a positive experience with spacious, comfortable and well-located accommodations, particularly for rooms with sea views.
Beds
Hotel Santa Maria provides a mixed experience when it comes to its beds. On the positive side, many guests found their beds to be very comfortable with some even describing them as unbeatable and good. The spacious and comfortable rooms added to the pleasant sleeping experience for several visitors.
However, feedback indicates that the hotel could improve in some areas. Some guests noted that the beds were constructed by pushing two single beds together, causing them to separate during the night. Stability seems to be a recurring issue with mentions of unstable beds.
Additionally, the condition of the mattresses and pillows received criticism with mentions of back-breaking mattresses and thin pillows, indicating that an update may be necessary.
Overall, while many found the beds at Hotel Santa Maria comfortable and satisfactory, attention to details like bed stability and mattress quality could enhance the guest experience further.
Cleanliness
Hotel Santa Maria in its excellent location consistently impresses guests with its impeccable cleanliness. Guests frequently highlight the spotless and spacious rooms, which are also noted for their modern and well-maintained appearance. The entire structure of the hotel is consistently clean, further enhancing its welcoming atmosphere.
Staff at Hotel Santa Maria are frequently mentioned for their helpfulness and courteous service, contributing to the overall positive experience of staying here. The meticulous attention to cleanliness extends to the bathrooms, which feature large, very clean showers. Despite being near the railway, rooms maintain a quiet environment, ensuring a comfortable stay.
Overall, the hotel's emphasis on cleanliness and the professional, friendly staff make it a highly recommended choice for travelers seeking a neat and orderly accommodation.
Staff
Hotel Santa Maria is renowned for its top-notch personnel who consistently receive praise for their attentiveness, friendliness and exceptional service. Guests frequently highlight the staff's exceptional availability and kindness, noting how the team makes everyone feel right at home. The staff's welcoming demeanor and courteous assistance contribute significantly to the hotel's inviting atmosphere. Several reviews also emphasize the honest and sincere friendliness of the employees, often describing them as super kind, helpful and willing to go the extra mile to ensure guest satisfaction. Despite moments when the staff are described as a bit reserved, their professionalism and genuine courtesy are unmistakable. Whether it’s the receptionists or those handling breakfast, every interaction reflects their commitment to exceptional customer service. The staff's dedication shines through even in challenging situations, evidenced by their compassionate response to a guest's accident. Overall, the positive human factor at Hotel Santa Maria significantly enhances the guest experience, marked by a blend of professionalism and heartfelt hospitality.
Parking
Hotel Santa Maria offers a range of parking options for its guests, predominantly leaning towards private and secure choices. A significant highlight is the convenience and security of the private parking, which is adjacent to the hotel and features a video-monitored gate ensuring safety for vehicles. This enclosed parking area, while not covered, stands out as a distinct advantage amidst other hotel offerings in the vicinity.
For those traveling with electric cars, some parking spaces even offer charging possibilities. Guests have consistently found the parking to be easily accessible with some noting the ease of finding free parking outside the hotel if willing to look around the nearby area.
However, it's worth noting that the convenience of private parking comes with a cost. The hotel typically charges €10 per day for this service, a fee that some guests find quite high. Despite this, the overall feedback suggests that the ease and security provided justify the price for many.
In summary, while parking at Hotel Santa Maria may not be complimentary, it is typically considered secure, convenient and offers various options to suit different needs, making it a reliable choice for those traveling by car.
No, Hotel Santa Maria doesn't have any pool.
No, a spa isn't available at Hotel Santa Maria.
Yes, Hotel Santa Maria welcomes dogs.
Yes, parking facilities are available at Hotel Santa Maria.