The Queen at Chester Hotel, BW Premier Collection
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Summary of reviewsThe Queen at Chester Hotel, BW Premier Collection is a great choice for those visiting Chester due to its prime location. The hotel is situated right opposite the train station and is only a short 10-15 minute walk into the town center. Guests expressed their satisfaction with the excellent transport links with buses across the road and the train station nearby. The breakfast is definitely the highlight of the stay with plenty of food options for guests to enjoy. The dinner experience was largely positive according to guest reviews with good, tasty, amazing and exceptional food. The rooms have been highly praised by guests with many complimenting the nice and clean accommodations. Guests who have stayed at The Queen at Chester Hotel, BW Premier Collection, have praised the hotel's cleanliness. The staff received high praise for their service, particularly during dinner service with friendly, professional and helpful staff. If you're looking for a comfortable night's sleep, The Queen at Chester Hotel, BW Premier Collection is a great choice with overwhelmingly praised size and comfort of the beds. While some guests suggest that a few updates are needed to truly earn a four-star rating, the facilities and services available are still very good.
Categories
Family Friendly Hotel
Provides stylish, modern family rooms that can accommodate up to 4 adults with 2 double beds. Children up to 12 years stay free using existing bedding. Rooms include air conditioning and tea/coffee making facilities.
Hotel near Nightlife Spots
Located on City Road, The Queen at Chester Hotel offers convenient access to nightlife options. The King's Grill Restaurant and Bar within the hotel provides a spot for drinks and dining. Its proximity to the train station makes it accessible, with several pubs and bars within walking distance.
Business Hotel
This hotel offers 8 conference rooms, including the Colonnades Ballroom that can hold up to 400 delegates. It combines Victorian features with modern technology, providing a unique blend of character and functionality.
Accessible Hotel
The Queen at Chester Hotel is mentioned as a popular accessible hotel and is described as wheelchair accessible.
Hotel with EV Charging Stations
This property is equipped with EV charging facilities, providing a convenient charging option for guests with electric vehicles during their stay.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
4-Star Hotel
Guest Reviews
The Queen at Chester Hotel, BW Premier Collection is a great choice for those visiting Chester due to its prime location. The hotel is situated right opposite the train station and is only a short 10-15 minute walk into the town center. Guests expressed their satisfaction with the excellent transport links with buses across the road and the train station nearby. The location is perfect for those who want to explore the city but also want easy access to transport hubs. The hotel's location is central with guests describing it as excellent, handy and brilliant. The hotel is within close proximity to shops, bars and other amenities, making it a convenient choice for tourists. The location was noted to be perfect for those who need to park their cars with ample parking available at a reasonable price in the hotel parking lot. Overall, guests were impressed with the hotel's location and its proximity to transport hubs and attractions.
The Queen at Chester Hotel, BW Premier Collection is definitely a great choice when it comes to breakfast. The options are plentiful with cooked and cold options to suit anyone's taste. The staff is fantastic and always ready to help, ensuring that everything is fresh and topped up regularly. The buffet breakfast is offered and the variety and quality of the breakfast are superb. Moreover, the food is amazing, tasty and hot. If you're looking for gluten-free options, the staff will provide you with plenty of choices. Overall, the breakfast is definitely the highlight of the stay with plenty of food options for guests to enjoy.
The dinner experience at The Queen at Chester Hotel, BW Premier Collection was largely positive according to guest reviews. The staff received high praise for their service, particularly during dinner service. The food was described as good, tasty, amazing and exceptional with reasonable pricing, but some guests felt there wasn't enough variety on the menu. One guest described their evening meal as "Pub Grub" and not up to the expected standards. Despite this, some guests had a lovely and nice meal experience in the Kings restaurant and found the restaurant to be cosy. However, some guests commented that the service was slow and one guest waited two hours and fifteen minutes for two courses. Although the restaurant cleanliness needed improvement, the overall dinner experience was positive for most guests.
If you're planning a trip to Chester, The Queen at Chester Hotel, BW Premier Collection is definitely worth considering. The rooms have been highly praised by guests with many complimenting the nice and clean accommodations. Some guests even had the pleasure of staying in fantastic themed rooms, which added to the overall experience. The hotel offers good-sized rooms equipped with either a bath or a shower in the bathroom. Floor space is generous too with lots of space to move around. The decor is quite interesting and based on the cities history. Guests enjoyed the comfort of the rooms and the peace and quiet they provided, making for a great night's sleep. Although some guests mentioned that the rooms were a bit tired and in need of some updating, they remained clean and comfortable nonetheless. Some rooms were also a bit darker than expected, but well-furnished and immaculately clean. Overall, this hotel is a great option for those looking for a lovely stay in a beautiful building close to shops, bars and more.
If you're looking for a comfortable nights' sleep, The Queen at Chester Hotel, BW Premier Collection is a great choice. Guests have overwhelmingly praised the size and comfort of the beds, describing them as "amazing", "super comfy" and "the best bed I have ever had in a hotel". Some guests did mention that the beds were a bit small or not as firm as they would like, but overall, guests found the rooms comfortable and warm. While some guests had issues with the pillows, most found the accommodations to be good and the food to be enjoyable. Despite a few minor issues, it seems that the beds at The Queen at Chester Hotel, BW Premier Collection are a definite highlight.
Guests who have stayed at The Queen at Chester Hotel, BW Premier Collection, have praised the hotel's cleanliness. Many have described the rooms as clean, comfortable and quiet with some even using the word "immaculate" to describe the standard of cleanliness. Guests have appreciated the large and spacious rooms, as well as the lovely bathrooms. The hotel has been praised for being spotless throughout and guests have noted that everything was very clean, even the breakfast area. While some guests have reported minor issues, such as a dirty shower or dusty windowsills, overall, the reviews suggest that the hotel is clean and well-maintained.
The Queen at Chester Hotel, BW Premier Collection boasts friendly, professional and helpful staff according to confirmed guest reviews. Visitors raved about the staff's exceptional service, attentiveness and excellence. Some guests had a few issues with the friendliness of a few staff members, particularly those on reception, but overall, reviewers found the staff to be very welcoming and polite. The breakfast staff were particularly well-received with many guests praising their fantastic service. While some hotel staff could benefit from further hospitality training, the majority of guests found the staff to be super friendly, helpful and attentive. Special mentions were given to Rowena Victoria and Nathan for their exceptional service.
Looking for a grand and traditional style hotel? Look no further than The Queen at Chester Hotel, BW Premier Collection. While some guests suggest that a few updates are needed to truly earn a four-star rating, the facilities and services available are still very good. Visitors rave about the superb atmosphere and agree that it's a great value and location, even if the food is a bit pricey. However with tea and coffee facilities in each room, you can always take a taste of the hotel along with you. While some travelers suggest revisiting in the summer, you can't go wrong with a stay at this splendid four-star hotel.
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Rooms
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4 Star
No, The Queen at Chester Hotel, BW Premier Collection doesn't have any pool.
No, a spa isn't available at The Queen at Chester Hotel, BW Premier Collection.
Yes, The Queen at Chester Hotel, BW Premier Collection welcomes dogs.
No, parking facilities aren't available at The Queen at Chester Hotel, BW Premier Collection.
No, The Queen at Chester Hotel, BW Premier Collection doesn't have a gym.
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