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Rowton Hall Hotel and Spa

Chester , Whitchurch Road, (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRowton Hall Hotel and Spa is a charming and peaceful hotel located in a secluded setting, yet still within easy access to Chester and its attractions. The breakfast is generally well-received with a good variety of options, although some guests criticize the limited serving time. The dinner experience is mixed with some guests enjoying exceptional food while others are disappointed with poor quality and high prices. The rooms are a mixed bag with some being lovely and well-presented while others are outdated and in need of an update. The cleanliness of the hotel is generally good, although some areas need a deep clean. The staff are incredibly polite and friendly, going above and beyond to ensure guests have a comfortable and enjoyable stay. The spa is a great place to unwind and relax, although some guests found it outdated and in need of refurbishment. The pool facilities received mixed reviews with some guests praising it for being warm and lovely while others complained about it being cold or out of order. The beds are generally comfortable, although some guests have had less ideal experiences. The hotel is dog-friendly with the staff treating furry friends like royalty, although some guests were taken aback by the fee. Overall, Rowton Hall Hotel and Spa is a good option for those looking for a relaxing getaway with potential for continued improvements.
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Categories

Hotel with Spa,

The Spa at Rowton Hall is a luxury relaxation destination for those seeking to unwind, recuperate and indulge in some "you time". Take a dip in the pool, relax in the sauna, or soak in the jacuzzi while enjoying the garden view. The spa offers a range of ELEMIS treatments, curated spa days and overnight packages, as well as wellness treatments. Guests can also enjoy a variety of facials, body treatments and finishing touches. Pregnancy-specific treatments are also available to nurture and balance the skin during this unique time. Skilled therapists are available to deliver treatments and ensure a personalized spa experience.

Boutique-style Hotel

Hotel for Honeymoon,

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking,

Hotel with Gym,

4-Star Hotel

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Standard Double Room Individually decorated bedrooms with stylish decor and WiFi access.

Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room features a wardrobe, a safe deposit box, flat-screen TV with satellite channels, as well as chocolate for guests.

Superior Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a wardrobe, a safe deposit box, flat-screen TV with satellite channels, as well as chocolate for guests.

Double or Twin Room with Garden View Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a wardrobe, flat-screen TV with satellite channels, garden views, as well as chocolate for guests.

Deluxe King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a wardrobe, a safe deposit box, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.

Junior Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a coffee machine, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Apartment Featuring a private entrance, this apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchenette, which is fitted with a refrigerator, kitchenware and a microwave. This apartment features a coffee machine, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Two-Bedroom Apartment Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests can make meals in the fully equipped kitchenette that has a refrigerator, kitchenware and a microwave. This apartment features a coffee machine, flat-screen TV with satellite channels, garden views, as well as chocolate for guests. The unit offers 3 beds.

About Rowton Hall Hotel and Spa

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Guest Reviews

7.7

Good

Location

Rowton Hall Hotel and Spa is a hidden gem tucked away down a peaceful lane, yet within easy access to the lively city of Chester. The hotel boasts extensive grounds, lovely gardens and a picturesque canal nearby. Guests loved the location for its quiet and secluded setting, while still being within decent driving distance of Chester and the city's attractions such as the cinema, shops and theatre. The location was also ideal for sightseeing with good access to Bolesworth Castle and the Cheshire Oaks shopping district. The hotel is perfect for a short break with lovely views from the rooms, excellent facilities and great communication for guests. Overall, guests loved the hotel and its location, making it an ideal destination for those wanting to get away for a night or two.

Breakfast

Guest reviews of the breakfast at Rowton Hall Hotel and Spa are generally positive with many describing it as lovely, incredible and outstanding. The variety of food is deemed to be good and there are plenty of options to choose from. Some guests rave about the sausage and hash browns with one stating that they are the best they have ever tasted. However, some guests criticize the breakfast for only being served within a one-hour slot and not being buffet style, although most were still content with the quality of the food. The service from staff is also commended with several reviews mentioning the great service and the exceptional work of one young lady who worked the bar and breakfast. Overall, guests enjoyed their breakfast at Rowton Hall Hotel and Spa and found it to be a delightful start to their day.

Dinner

The dinner experience at Rowton Hall Hotel and Spa received mixed reviews from guests. Some found the evening meals exceptional with truly excellent food exceeding their expectations. In contrast, others were not quite so impressed with poor quality food and an unreasonably high price tag. Some guests opted for bar meals and found them to be great with good food and quick service. However, others were disappointed by a limited bar menu. Unfortunately, some diners had their meal experience ruined by distracting noise from other events nearby. One guest even had to order room service due to the inedibility of their steak sandwich, while others were put off by poor service and unfavorable attitudes from some waitstaff. Nevertheless, some guests had an enjoyable experience and commend the staff for their exceptional service at dinner. Overall, while some guests had amazing food, others were left disapproving in choice and disappointed with the high pricing.

Rooms

The rooms at the Rowton Hall Hotel and Spa are a mixed bag with some being lovely and well-presented while others are tired and outdated. Some guests enjoyed spacious rooms with comfy beds and gorgeous views, while others complained about stains on the carpets, cracked plaster on the walls and broken lights. Some rooms had balconies, little verandas or separate baths and showers, while others had basic amenities and poor facilities. Several guests also complained about the heat, as some rooms were very hot with no way to regulate the temperature, while others were cold due to old windows or drafts. Some rooms were very clean and well-stocked with individual character, while others had black mould, cracked tiles and scrunched up curtains. Despite the mixed reviews, there were some details to the rooms that were appreciated by guests, such as comfy seating areas, king size beds, beautiful bathrooms and lovely outside spaces.

Beds

Travelers staying at Rowton Hall Hotel and Spa have had a mix of experiences with the beds. Many guests have found the beds to be extremely comfortable with some describing them as huge and fit for royalty. Some guests have even praised the hotel's ability to accommodate requests for fresh milk to be brought to their room for coffee. However, a few guests have had less ideal experiences with one guest describing their bed as rock hard, causing them to have an uncomfortable night's sleep. Another guest complained of being kept awake by loud music and noise until 1am. Some guests have also noted that some of the rooms have twin beds pushed together or double beds combined with two singles of different heights, which may be uncomfortable for some. Nonetheless, most guests seem to have enjoyed comfortable and restful nights in their spacious and well-furnished rooms.

Cleanliness

The Rowton Hall Hotel and Spa is a charming option for travellers looking for a comfortable stay in a beautiful setting. While some guests found the hotel to be very clean and tidy, others reported that the cleanliness left something to be desired. Some mentioned finding cobwebs, mouldy window frames and stains in the rooms and bathrooms, while others complained about areas of the hotel needing a deep clean. In particular, the spa was disappointing and in need of some serious attention. However, there were still positive comments on the cleanliness of the pool and the spacious, well-equipped rooms. Despite some rooms being dated and in need of an update, the lovely grounds and individual character of the hotel were praised. Overall, the Rowton Hall Hotel and Spa is a good option for those looking for a clean, welcoming hotel with potential for continued improvements.

Staff

Rowton Hall Hotel and Spa is a wonderful choice for anyone seeking a relaxing getaway. With excellent service and a high level of professionalism, you're in great hands here. The staff are incredibly polite and friendly, going above and beyond to ensure your stay is as comfortable and enjoyable as possible. Whether it's the receptionist welcoming you when you arrive or the barman mixing your favourite drink, you'll be made to feel right at home. The spa staff are also extremely helpful with many guests commenting on how friendly they are. The hotel is not only dog-friendly, but the staff will even pamper your furry friend with special treats. The restaurant staff are attentive and the food is excellent with many visitors praising the service. However, some guests experienced slow service and untrained staff in certain areas of the hotel. Overall, Rowton Hall Hotel and Spa boasts a helpful and welcoming team of staff who are devoted to making your stay as perfect as possible.

Spa

The Rowton Hall Hotel and Spa offers an excellent spa with a beautiful pool that guests can enjoy, although some guests found the pool either too hot or too cold. The staff at the spa are friendly and attentive with a few exceptions. Although many reviewers praised the facilities and treatments, some guests found the spa outdated, in need of a refurbishment and noisy. Guests also suggest that the prices of spa treatments and the requirement to pay for robes and footwear should be included in the room cost. Despite the few negative reviews, most guests enjoyed using the pool, sauna, gym and other facilities. Overall, the spa is a great place to unwind and relax, complementing the lovely and well-kept grounds of the hotel.

Pool

Guests at Rowton Hall Hotel and Spa had mixed reviews of the pool facilities. Many guests praised the pool, sauna and steam room for being warm and lovely and some even had the pool to themselves for a relaxing experience. However, some guests complained about the pool being cold, full of sand or out of order. Others mentioned issues with mold, dampness and rust in the pool and changing facilities. Some guests also complained about the pool having time restrictions or surcharges, while others enjoyed the spa area with a good-sized pool and nicely heated water. Despite some negative feedback, the majority of guests found the swimming pool at Rowton Hall Hotel to be a nice and relaxing experience.

Dog Friendly

Rowton Hall Hotel and Spa welcomes four-legged guests with open arms. The hotel boasts stunning garden grounds, perfect for walking your furry friend. Canines are very much welcome and the staff go above and beyond to make sure they feel at home. Guests have received a goody box in the room for their dogs, as well as water bowls placed conveniently by their dining table. The hotel also provides a lovely welcome pack for the dogs which adds a special touch to their stay. However, some guests were taken aback by the £20 fee for their furry friend, which wasn't transparent on the website. Nonetheless, the overall experience of the dogs was excellent with the friendly staff treating them like royalty, even cooking them their own breakfasts and providing them with bonio dog biscuits every time they passed reception. The hotel grounds were also perfect for dogs to run around and explore and they seemed to love every second of it. All in all, Rowton Hall Hotel and Spa is an excellent choice for a dog-friendly getaway.

Yes, Rowton Hall Hotel and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Rowton Hall Hotel and Spa.

Yes, Rowton Hall Hotel and Spa welcomes dogs.

Yes, parking facilities are available at Rowton Hall Hotel and Spa.

Yes, Rowton Hall Hotel and Spa has a gym.

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