Hotel Indigo - Chester by IHG
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Summary of reviewsHotel Indigo - Chester by IHG, emerges as an impressive and highly recommended accommodation choice in the historic city of Chester. The hotel's exceptional location stands out as a key highlight, offering easy accessibility to Chester's main attractions, shops and dining venues. Situated centrally yet maintaining a peaceful setting near Grosvenor Park and the riverside, the hotel provides a serene retreat for guests.
Guests frequently praise the hotel's breakfast offerings, noting the delicious and varied selection including both continental and full English options. The quality of specific dishes like omelettes and eggs royale is commendable, complemented by attentive and friendly service in a welcoming dining atmosphere. While there are some minor complaints about pricing and portion sizes, the overall feedback for breakfast is highly positive.
The Forge restaurant at the hotel receives glowing reviews for its superb culinary experience. Guests appreciate the exceptional quality of the food, particularly the steaks and wild venison and commend the friendly and professional service. Despite some mentions of a limited menu and high prices, the dining experience is considered memorable and of high quality with the bar area also noted for its cozy ambiance and selection of quality drinks.
The rooms at Hotel Indigo - Chester are distinguished by their stylish and modern design, comfortable beds and spacious layouts. Guests appreciate the quirky, themed decor and well-thought-out amenities including large walk-in showers and complimentary drinks and snacks. While some guests note minor issues such as noise from the air conditioning or smaller room sizes, the overall sentiment towards the rooms is overwhelmingly positive.
Cleanliness is a strong suit of the hotel with many guests highlighting the immaculate condition of the rooms and communal areas. The hotel maintains high standards of hygiene, contributing to its pleasant ambiance. Minor criticisms, such as occasional dusty areas or soap residue, are rare and do not detract from the overall cleanliness.
The hotel staff are frequently praised for their friendliness, professionalism and exceptional service. Guests feel well-treated and valued with the staff going above and beyond to ensure a pleasant and memorable stay. Special mentions of staff members who provide standout service further enhance the hotel's reputation for hospitality.
The hotel's free WiFi service is generally reliable and meets guests' needs for streaming and browsing, despite occasional connectivity issues. Staff efforts to address any problems reflect the hotel's commitment to guest satisfaction.
Parking presents a notable challenge due to the lack of onsite facilities. Guests must use nearby public car parks, which some find inconvenient. However, the hotel mitigates this with parking discounts and the helpfulness of the staff in guiding guests to parking options is appreciated.
For families, Hotel Indigo - Chester offers practical accommodations and convenient amenities. The proximity to a nearby park and the town center, along with thoughtful touches in the restaurant for young children, make it a good option for family stays despite the limited size of some family rooms and parking challenges.
Comfortable beds, although firm for some, contribute to a good night's sleep with the overall quality and comfort of the accommodations leaving a lasting impression.
In summary, Hotel Indigo - Chester by IHG, combines a prime location, stylish decor, high-quality dining and exceptional service to create an inviting and comfortable base for exploring Chester. Despite minor issues with parking and room specifics, the hotel's strengths make it a highly recommended choice for travelers.
Categories
Guests frequently praise the hotel's breakfast offerings, noting the delicious and varied selection including both continental and full English options. The quality of specific dishes like omelettes and eggs royale is commendable, complemented by attentive and friendly service in a welcoming dining atmosphere. While there are some minor complaints about pricing and portion sizes, the overall feedback for breakfast is highly positive.
The Forge restaurant at the hotel receives glowing reviews for its superb culinary experience. Guests appreciate the exceptional quality of the food, particularly the steaks and wild venison and commend the friendly and professional service. Despite some mentions of a limited menu and high prices, the dining experience is considered memorable and of high quality with the bar area also noted for its cozy ambiance and selection of quality drinks.
The rooms at Hotel Indigo - Chester are distinguished by their stylish and modern design, comfortable beds and spacious layouts. Guests appreciate the quirky, themed decor and well-thought-out amenities including large walk-in showers and complimentary drinks and snacks. While some guests note minor issues such as noise from the air conditioning or smaller room sizes, the overall sentiment towards the rooms is overwhelmingly positive.
Cleanliness is a strong suit of the hotel with many guests highlighting the immaculate condition of the rooms and communal areas. The hotel maintains high standards of hygiene, contributing to its pleasant ambiance. Minor criticisms, such as occasional dusty areas or soap residue, are rare and do not detract from the overall cleanliness.
The hotel staff are frequently praised for their friendliness, professionalism and exceptional service. Guests feel well-treated and valued with the staff going above and beyond to ensure a pleasant and memorable stay. Special mentions of staff members who provide standout service further enhance the hotel's reputation for hospitality.
The hotel's free WiFi service is generally reliable and meets guests' needs for streaming and browsing, despite occasional connectivity issues. Staff efforts to address any problems reflect the hotel's commitment to guest satisfaction.
Parking presents a notable challenge due to the lack of onsite facilities. Guests must use nearby public car parks, which some find inconvenient. However, the hotel mitigates this with parking discounts and the helpfulness of the staff in guiding guests to parking options is appreciated.
For families, Hotel Indigo - Chester offers practical accommodations and convenient amenities. The proximity to a nearby park and the town center, along with thoughtful touches in the restaurant for young children, make it a good option for family stays despite the limited size of some family rooms and parking challenges.
Comfortable beds, although firm for some, contribute to a good night's sleep with the overall quality and comfort of the accommodations leaving a lasting impression.
In summary, Hotel Indigo - Chester by IHG, combines a prime location, stylish decor, high-quality dining and exceptional service to create an inviting and comfortable base for exploring Chester. Despite minor issues with parking and room specifics, the hotel's strengths make it a highly recommended choice for travelers.
Hotel with Free Wi-Fi
Guests find the WiFi service generally reliable and adequate. Free WiFi is available throughout the hotel and in the rooms, with good coverage for uninterrupted browsing and streaming. The Chromecast feature enables guests to easily cast Netflix and other content.
Business Hotel
This hotel offers a dedicated meeting space that can accommodate up to 12 delegates boardroom style. It provides a state-of-the-art meeting space, attentive service, and options for lunch and refreshments.
Accessible Hotel
Hotel Indigo Chester is highlighted as a best accessible hotel. It is centrally located and provides wheelchair and mobility accessibility with amenities and elevator services throughout the property. Accessible rooms are designed to accommodate wheelchair users and those with mobility challenges, ensuring ease of movement.
4-Star Hotel
This hotel offers stylish rooms and has a high review score. It is located in the city centre, close to Grosvenor Park, making it convenient for guests. Breakfast options are available.
Family Friendly Hotel
Hotel with Parking
Guest Reviews
Hotel Indigo - Chester truly stands out for its impeccable location, ideal for exploring this historic city. The hotel boasts a prime position, being centrally located and within easy walking distance of Chester’s main attractions, shops, bars and restaurants. This proximity ensures that visitors have quick access to the vibrant city center, making it convenient for both daytime sightseeing and evening activities.
Situated just a short stroll from the train station, the hotel offers excellent accessibility for travelers. The presence of the picturesque Grosvenor Park and the beautiful riverside nearby adds to the charm of its location. Guests have remarked on the tranquility of the area, despite its central position, making it a peaceful retreat after a day of exploration.
Additionally, the surrounding amenities, including numerous dining options and shopping venues, enhance the convenience factor. Whether one is visiting for a cultural adventure, a relaxing getaway, or a night out, the hotel's location meets varied travel needs effortlessly.
Combining a great location with stylish decor and friendly staff, Hotel Indigo - Chester provides an inviting and comfortable base for discovering all that Chester has to offer.
Hotel Indigo - Chester seems to receive high praise for its breakfast offerings. Guests frequently highlight the delicious and varied selection with many noting the quality and freshness of the food. Options include both continental and full English breakfasts and several reviews mention the standout quality of specific dishes like omelettes and eggs royale.
The service is generally described as excellent with friendly and attentive staff enhancing the overall dining experience. The atmosphere of the breakfast area is also positively noted with references to its loveliness and welcoming ambiance. Some guests appreciated the effort put into cooking breakfasts to order, maintaining a high standard and freshness.
However, there are occasional complaints about the breakfast, mainly concerning its price, portion sizes and, in some cases, the temperature of the food. A few guests found the breakfast service to be disappointing, citing slow service and issues with specific items like cold beans or split Hollandaise sauce.
Overall, though, the majority of the feedback leans towards the positive with many guests describing the breakfast as superb, fantastic and one of the best they've had.
Hotel Indigo - Chester by IHG, boasts an impressive dining experience, particularly at The Forge restaurant. Guests repeatedly praise the restaurant for its excellent, high-quality food and welcoming atmosphere. The evening meals at The Forge, which features an open kitchen, have been described as superb and even divine, providing a combination of delicious taste and engaging presentation.
Diners highlight the top-notch quality and taste with some reviewers labeling the food as exceptional and top-class. The steaks and wild venison are particularly notable with the roast pork dinner on Sundays receiving specific commendations. The breakfast also garners positive feedback for both its variety and quality with several guests enjoying the superb pancakes.
Service at the restaurant is generally lauded as friendly and professional, contributing to a pleasant dining atmosphere. Despite some mentions of the menu being limited and prices on the higher side, many reviewers believe that the food's quality justifies the cost. The bar area also receives positive remarks for its cozy atmosphere and selection of quality drinks and cocktails, though prices are noted to be on the expensive side.
While there are occasional comments about limited menu choices and some dishes being a bit salty, as well as issues like slow service or special requests being ignored, these seem to be outliers in an otherwise overwhelmingly positive dining experience. Overall, The Forge at Hotel Indigo - Chester is frequently highlighted as a standout feature, offering a memorable and high-quality culinary experience.
The rooms of Hotel Indigo - Chester by IHG, have received widespread praise for their exceptional standards. Guests frequently noted the rooms as lovely, comfortable and beautifully designed with many appreciating the modern and stylish decor. The comfortable beds and spacious layouts were also positively highlighted. Many rooms feature attractive, themed designs, adding a quirky and fun element to the stay.
The amenities were well-received with numerous mentions of well-equipped rooms, large walk-in showers and complimentary drinks and snacks being seen as thoughtful touches. Bathrooms, in particular, were often described as stunning and luxurious. Cleanliness was another common point of praise with the rooms being consistently mentioned as spotlessly clean and maintained to a high standard.
While many rooms were noted for being spacious and airy, there were occasional comments about some rooms feeling small or cramped, especially for families. A few guests also mentioned minor issues such as noise from the air conditioning or room service not meeting expectations. Despite these criticisms, the overall sentiment towards the rooms is overwhelmingly positive with the stylish interiors, modern facilities and comfortable, well-thought-out designs making a strong impression on visitors.
Hotel Indigo - Chester by IHG, garners favorable remarks for its accommodations. Guests frequently highlight the beds as a strong point, describing them as comfortable, very comfortable or even super comfortable. The luxury and comfort of the beds contribute to a good night's sleep for many visitors. The rooms are praised for being bright, comfortable and well-appointed with some guests noting the beds are big and supportive.
However, feedback on bed firmness is mixed. While some guests appreciate the firm mattresses, others find them too hard, leading to discomfort or even backache. In terms of bed height, both standard and accessible rooms have high beds, which some guests find challenging to get into.
Pillow quality seems to be another area of concern with several reviews mentioning that the pillows are too firm, flat or otherwise uncomfortable. Despite these issues, the general sentiment remains positive with many guests describing their stays as restful due to the comfortable beds.
In sum, Hotel Indigo - Chester offers a generally high standard of sleep quality, albeit with occasional critiques regarding mattress firmness and pillow comfort.
Hotel Indigo Chester has garnered substantial praise for its immaculate cleanliness and contemporary design. The majority of guest reviews highlight the hotel as spotlessly clean and well-maintained with rooms consistently described as very clean, comfortable and modern. Many visitors appreciate the pristine condition of the hotel, noting that it is one of the cleanest they have ever encountered.
Guests frequently mention the beautifully decorated interiors and fun, funky decor that contribute to a welcoming atmosphere. Communal areas, as well as rooms and bathrooms, are often described as spotless, very clean and tidy. The hotel maintains high standards of cleanliness and hygiene, which are evident throughout the property.
There are minor criticisms, though with some guests noting occasional oversights such as dusty areas, unclean windows and soap residue in shower trays. However, these instances appear to be exceptions rather than the rule.
Overall, Hotel Indigo Chester impresses with its exceptional cleanliness, stylish design and pleasant ambience, making it a popular choice for travelers seeking a clean and modern accommodation option in Chester's city center.
Hotel Indigo - Chester excels in providing a warm and welcoming atmosphere, where the staff consistently receive high praise from guests. Visitors frequently describe the team as lovely, friendly and exceptionally accommodating. Whether checking in or dining, guests find the staff to be professional, efficient and always ready to help.
Examples of standout service are evident with particular mentions of reception staff who offer a seamless and warm welcome and breakfast staff like Steve who garner special praise for their attentiveness and ability to make guests feel at home. The hotel's personnel are noted for their proactivity, friendliness and professionalism, creating a pleasant and inviting environment.
The commitment to high-quality service extends beyond mere friendliness; staff members are described as incredibly helpful, often going above and beyond to ensure a pleasant stay. From solving issues swiftly to making guests feel like royalty, their dedication to excellent customer service is evident.
Special acknowledgments go to team members such as Helen, Luigi and Joanne at the restaurant, who enhance the dining experience with their warm hospitality and engaging conversations.
Overall, the hotel’s staff contribute significantly to its appeal, making it not just a place to stay, but a memorable part of the travel experience.
Hotel Indigo - Chester by IHG, receives praise for its WiFi service, which guests find generally reliable and adequate. Many appreciated the free WiFi available throughout the hotel and in the rooms, as well as the good coverage allowing for uninterrupted browsing and streaming. Guests highlighted the convenience of streaming from their phones to the TV with several noting the Chromecast feature enabling them to cast Netflix and other content easily.
However, some reviews point out that the WiFi could be spotty at times and a few guests experienced difficulty connecting. Despite these occasional issues, the hotel's staff made efforts to address connectivity problems, indicating ongoing improvements. Overall, the WiFi service at the Hotel Indigo - Chester meets most guests' needs, providing a satisfactory experience for streaming and general internet use.
Hotel Indigo - Chester presents a notable challenge when it comes to parking for its guests. This centrally-located hotel does not have an onsite parking facility, a fact that some find inconvenient, especially for those with heavy luggage or in larger groups. Many guests mention that the recommended car park is around a 5 to 10-minute walk away with some finding this distance problematic, particularly given Chester’s one-way system and busy roads, which complicate luggage drop-off.
Despite these concerns, the hotel does offer parking discounts at nearby public car parks, such as those run by NCP. Some guests found these arrangements manageable and appreciated the reduced rates, though others noted that these car parks can have tight spaces and be somewhat hard to find. The walking distance is acknowledged by many as a minor inconvenience with some mentioning it didn’t spoil their overall stay.
For those willing to navigate the offsite arrangements, the location of Hotel Indigo - Chester and the helpfulness of the staff in directing to parking options can make the experience smoother. However, guests looking for onsite or valet parking may find this aspect less appealing. Overall, while parking is a notable logistical consideration, it is generally viewed as a manageable inconvenience in exchange for staying in this well-regarded hotel.
Hotel Indigo - Chester by IHG, offers a variety of family-friendly accommodations and activities that cater well to families traveling with children. The hotel features several family rooms and suites, which, although somewhat tight according to some reviews, provide a practical setup for families of four. The accommodations are praised for their overall quality, including rooms large enough to comfortably share with kids.
Its proximity to a nearby park is particularly convenient for families seeking outdoor activities for their little ones. The hotel’s location is also a short walk to the town center, making it easy for families to explore local attractions on foot.
Hotel Indigo's restaurant received high praise for its fantastic offerings with standout reviews noting that children enjoyed the experience as well. The hotel staff go above and beyond to ensure a pleasant dining experience and high chairs are provided for younger guests, adding an extra layer of convenience for parents.
The hotel also makes thoughtful gestures to enhance guests' stays, such as providing complimentary refreshments and drinks vouchers, which added a special touch for events like a birthday stay.
Some reviews, however, noted minor inconveniences such as the limited size of the family rooms and the lack of a bath in some accommodations, which could be an issue for families with babies or toddlers. Additionally, due to parking constraints, families with young children might face some difficulties.
Overall, Hotel Indigo - Chester is well-regarded as a family-friendly destination with excellent accommodations and services that make it a suitable option for families visiting Chester.
Hotel Indigo - Chester by IHG, stands out as an excellent choice for business travelers. The hotel's central location makes it ideal for those needing swift access to the motorway and the business district. Business amenities such as useful meeting areas, comfortable workspaces and reliable free WiFi are noted to be practical and efficient, facilitating a smooth work trip.
The efficient and professional staff receive high praise, ensuring that check-in processes are seamless and any requirements are swiftly addressed, often within 24 hours. The overall ambience is relaxed, contributing to a conducive environment for both work and relaxation. Though the hotel can be rather expensive, guests find it to be good value for money, considering the quality of facilities and services provided.
Fine dining arrangements further elevate the experience, making it easy for travelers to entertain clients or relax after a day of meetings. Hotel Indigo - Chester presents a well-rounded package for business travelers, combining excellent facilities, a conducive location and exemplary customer service.
Hotel Indigo - Chester, an IHG Hotel, has garnered positive feedback for its overall accessibility features, making it a favorable choice for guests with disabilities. The hotel is centrally located, allowing easy access to Chester's city center and main attractions. Guests noted that the hotel is wheelchair and mobility accessible with amenities and elevator services that ensure ease of movement throughout the property.
The accessibility extends to the rooms, which are designed to accommodate wheelchair users and those with mobility challenges. However, some guests experienced difficulties due to the height of the beds in both standard and accessible rooms. The bathrooms received praise for their great accessible facilities, although the shower setup posed issues for some, particularly with the adjustable standard head being hard to reach.
Transport to the hotel is convenient with good links to public transportation and proximity to the train station, making it reachable on foot for those who prefer not to use a car. The location also features accessible parks and nearby dining options.
Despite challenges with parking, such as limited disabled parking spaces and the difficulty elderly guests faced with car parking, the hotel compensates with its accessible geography and supportive staff. Reception services were highlighted as friendly and efficient, ensuring any advance accessibility requests were honored.
Overall, Hotel Indigo - Chester is recommended for disabled access, offering a spotlessly clean environment and a prime location that is easy to find and navigate, contributing to a pleasant and convenient stay.
Hotel Indigo in Chester consistently impresses with its luxurious ambiance from the moment guests walk through the doors. The hotel boasts high-end decor and an atmosphere that exudes sophistication without venturing into pretentiousness. Consistently described as beautiful and quirky, this boutique hotel features modern and stylish rooms adorned with quality furnishings and luxurious touches.
Guests rave about the top-notch experience, highlighting the super clean and well-maintained property. The hotel's luxurious feel is elevated by high-end products in the bathrooms and high-quality items on the tea and coffee trays. Many noted that even the standard rooms felt extraordinarily luxurious, offering a choice of styles that cater to refined tastes.
The decor is consistently praised for being both lovely and tasteful, combining vibrant, fashionable elements with a plush, glam finish that feels special. The beds are often cited as incredibly comfortable, ensuring a restful stay.
Dining at Hotel Indigo garners high praise, particularly for its fancy breakfast and fine dining presentations that some compare to Michelin star quality. The Forge restaurant stands out in particular for its delightful culinary offerings.
Overall, Hotel Indigo in Chester is a luxurious retreat offering phenomenal value. Guests frequently echo the sentiment that despite its official star rating, the experience is more akin to a 5-star hotel. This makes it an excellent choice for travelers seeking a high-end getaway with a stylish, contemporary edge.
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Location
Situated just a short stroll from the train station, the hotel offers excellent accessibility for travelers. The presence of the picturesque Grosvenor Park and the beautiful riverside nearby adds to the charm of its location. Guests have remarked on the tranquility of the area, despite its central position, making it a peaceful retreat after a day of exploration.
Additionally, the surrounding amenities, including numerous dining options and shopping venues, enhance the convenience factor. Whether one is visiting for a cultural adventure, a relaxing getaway, or a night out, the hotel's location meets varied travel needs effortlessly.
Combining a great location with stylish decor and friendly staff, Hotel Indigo - Chester provides an inviting and comfortable base for discovering all that Chester has to offer.
Breakfast
The service is generally described as excellent with friendly and attentive staff enhancing the overall dining experience. The atmosphere of the breakfast area is also positively noted with references to its loveliness and welcoming ambiance. Some guests appreciated the effort put into cooking breakfasts to order, maintaining a high standard and freshness.
However, there are occasional complaints about the breakfast, mainly concerning its price, portion sizes and, in some cases, the temperature of the food. A few guests found the breakfast service to be disappointing, citing slow service and issues with specific items like cold beans or split Hollandaise sauce.
Overall, though, the majority of the feedback leans towards the positive with many guests describing the breakfast as superb, fantastic and one of the best they've had.
Dinner
Diners highlight the top-notch quality and taste with some reviewers labeling the food as exceptional and top-class. The steaks and wild venison are particularly notable with the roast pork dinner on Sundays receiving specific commendations. The breakfast also garners positive feedback for both its variety and quality with several guests enjoying the superb pancakes.
Service at the restaurant is generally lauded as friendly and professional, contributing to a pleasant dining atmosphere. Despite some mentions of the menu being limited and prices on the higher side, many reviewers believe that the food's quality justifies the cost. The bar area also receives positive remarks for its cozy atmosphere and selection of quality drinks and cocktails, though prices are noted to be on the expensive side.
While there are occasional comments about limited menu choices and some dishes being a bit salty, as well as issues like slow service or special requests being ignored, these seem to be outliers in an otherwise overwhelmingly positive dining experience. Overall, The Forge at Hotel Indigo - Chester is frequently highlighted as a standout feature, offering a memorable and high-quality culinary experience.
Rooms
The amenities were well-received with numerous mentions of well-equipped rooms, large walk-in showers and complimentary drinks and snacks being seen as thoughtful touches. Bathrooms, in particular, were often described as stunning and luxurious. Cleanliness was another common point of praise with the rooms being consistently mentioned as spotlessly clean and maintained to a high standard.
While many rooms were noted for being spacious and airy, there were occasional comments about some rooms feeling small or cramped, especially for families. A few guests also mentioned minor issues such as noise from the air conditioning or room service not meeting expectations. Despite these criticisms, the overall sentiment towards the rooms is overwhelmingly positive with the stylish interiors, modern facilities and comfortable, well-thought-out designs making a strong impression on visitors.
Beds
However, feedback on bed firmness is mixed. While some guests appreciate the firm mattresses, others find them too hard, leading to discomfort or even backache. In terms of bed height, both standard and accessible rooms have high beds, which some guests find challenging to get into.
Pillow quality seems to be another area of concern with several reviews mentioning that the pillows are too firm, flat or otherwise uncomfortable. Despite these issues, the general sentiment remains positive with many guests describing their stays as restful due to the comfortable beds.
In sum, Hotel Indigo - Chester offers a generally high standard of sleep quality, albeit with occasional critiques regarding mattress firmness and pillow comfort.
Cleanliness
Guests frequently mention the beautifully decorated interiors and fun, funky decor that contribute to a welcoming atmosphere. Communal areas, as well as rooms and bathrooms, are often described as spotless, very clean and tidy. The hotel maintains high standards of cleanliness and hygiene, which are evident throughout the property.
There are minor criticisms, though with some guests noting occasional oversights such as dusty areas, unclean windows and soap residue in shower trays. However, these instances appear to be exceptions rather than the rule.
Overall, Hotel Indigo Chester impresses with its exceptional cleanliness, stylish design and pleasant ambience, making it a popular choice for travelers seeking a clean and modern accommodation option in Chester's city center.
Staff
Examples of standout service are evident with particular mentions of reception staff who offer a seamless and warm welcome and breakfast staff like Steve who garner special praise for their attentiveness and ability to make guests feel at home. The hotel's personnel are noted for their proactivity, friendliness and professionalism, creating a pleasant and inviting environment.
The commitment to high-quality service extends beyond mere friendliness; staff members are described as incredibly helpful, often going above and beyond to ensure a pleasant stay. From solving issues swiftly to making guests feel like royalty, their dedication to excellent customer service is evident.
Special acknowledgments go to team members such as Helen, Luigi and Joanne at the restaurant, who enhance the dining experience with their warm hospitality and engaging conversations.
Overall, the hotel’s staff contribute significantly to its appeal, making it not just a place to stay, but a memorable part of the travel experience.
Wi-Fi
However, some reviews point out that the WiFi could be spotty at times and a few guests experienced difficulty connecting. Despite these occasional issues, the hotel's staff made efforts to address connectivity problems, indicating ongoing improvements. Overall, the WiFi service at the Hotel Indigo - Chester meets most guests' needs, providing a satisfactory experience for streaming and general internet use.
Parking
Despite these concerns, the hotel does offer parking discounts at nearby public car parks, such as those run by NCP. Some guests found these arrangements manageable and appreciated the reduced rates, though others noted that these car parks can have tight spaces and be somewhat hard to find. The walking distance is acknowledged by many as a minor inconvenience with some mentioning it didn’t spoil their overall stay.
For those willing to navigate the offsite arrangements, the location of Hotel Indigo - Chester and the helpfulness of the staff in directing to parking options can make the experience smoother. However, guests looking for onsite or valet parking may find this aspect less appealing. Overall, while parking is a notable logistical consideration, it is generally viewed as a manageable inconvenience in exchange for staying in this well-regarded hotel.
Family
Its proximity to a nearby park is particularly convenient for families seeking outdoor activities for their little ones. The hotel’s location is also a short walk to the town center, making it easy for families to explore local attractions on foot.
Hotel Indigo's restaurant received high praise for its fantastic offerings with standout reviews noting that children enjoyed the experience as well. The hotel staff go above and beyond to ensure a pleasant dining experience and high chairs are provided for younger guests, adding an extra layer of convenience for parents.
The hotel also makes thoughtful gestures to enhance guests' stays, such as providing complimentary refreshments and drinks vouchers, which added a special touch for events like a birthday stay.
Some reviews, however, noted minor inconveniences such as the limited size of the family rooms and the lack of a bath in some accommodations, which could be an issue for families with babies or toddlers. Additionally, due to parking constraints, families with young children might face some difficulties.
Overall, Hotel Indigo - Chester is well-regarded as a family-friendly destination with excellent accommodations and services that make it a suitable option for families visiting Chester.
Business
The efficient and professional staff receive high praise, ensuring that check-in processes are seamless and any requirements are swiftly addressed, often within 24 hours. The overall ambience is relaxed, contributing to a conducive environment for both work and relaxation. Though the hotel can be rather expensive, guests find it to be good value for money, considering the quality of facilities and services provided.
Fine dining arrangements further elevate the experience, making it easy for travelers to entertain clients or relax after a day of meetings. Hotel Indigo - Chester presents a well-rounded package for business travelers, combining excellent facilities, a conducive location and exemplary customer service.
Accessible
The accessibility extends to the rooms, which are designed to accommodate wheelchair users and those with mobility challenges. However, some guests experienced difficulties due to the height of the beds in both standard and accessible rooms. The bathrooms received praise for their great accessible facilities, although the shower setup posed issues for some, particularly with the adjustable standard head being hard to reach.
Transport to the hotel is convenient with good links to public transportation and proximity to the train station, making it reachable on foot for those who prefer not to use a car. The location also features accessible parks and nearby dining options.
Despite challenges with parking, such as limited disabled parking spaces and the difficulty elderly guests faced with car parking, the hotel compensates with its accessible geography and supportive staff. Reception services were highlighted as friendly and efficient, ensuring any advance accessibility requests were honored.
Overall, Hotel Indigo - Chester is recommended for disabled access, offering a spotlessly clean environment and a prime location that is easy to find and navigate, contributing to a pleasant and convenient stay.
Luxury
Guests rave about the top-notch experience, highlighting the super clean and well-maintained property. The hotel's luxurious feel is elevated by high-end products in the bathrooms and high-quality items on the tea and coffee trays. Many noted that even the standard rooms felt extraordinarily luxurious, offering a choice of styles that cater to refined tastes.
The decor is consistently praised for being both lovely and tasteful, combining vibrant, fashionable elements with a plush, glam finish that feels special. The beds are often cited as incredibly comfortable, ensuring a restful stay.
Dining at Hotel Indigo garners high praise, particularly for its fancy breakfast and fine dining presentations that some compare to Michelin star quality. The Forge restaurant stands out in particular for its delightful culinary offerings.
Overall, Hotel Indigo in Chester is a luxurious retreat offering phenomenal value. Guests frequently echo the sentiment that despite its official star rating, the experience is more akin to a 5-star hotel. This makes it an excellent choice for travelers seeking a high-end getaway with a stylish, contemporary edge.
No, Hotel Indigo - Chester by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo - Chester by IHG.
No, Hotel Indigo - Chester by IHG doesn't allow dogs.
Yes, parking facilities are available at Hotel Indigo - Chester by IHG.
No, Hotel Indigo - Chester by IHG doesn't have a gym.
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