Holiday Inn Chester South by IHG
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Summary of reviewsHoliday Inn Chester South by IHG, is a great choice for those looking for a convenient location close to Chester without being in the city centre. The hotel is well-positioned for exploring the area and is close to Cheshire Oaks and Chester, making it a great location for shopping. The breakfast is a highlight for many guests with plenty of options to suit everyone's dietary needs. However, the dinner options received mixed reviews with some guests enjoying the meals while others found the food to be poor quality. The rooms also received mixed reviews with some guests finding them comfortable and clean while others noted that they needed refurbishment and TLC. The cleanliness of the hotel was also an issue for some guests with reports of dirty rooms and corridors. However, the staff were praised for their friendliness, professionalism, helpfulness and efficiency. The swimming pool was a popular feature of the hotel, although some guests noted that the changing rooms needed updating. The free parking was appreciated by most guests, although some reported getting fines for not registering their car. The hotel is family-friendly, although some guests noted that there was a lack of nearby activities for kids. The beds received mixed reviews with some guests finding them extremely comfortable while others found them too small or uncomfortable. Overall, Holiday Inn Chester South by IHG, is a good choice for those looking for a convenient location with good facilities and friendly staff.
Categories
Family Friendly Hotel
Offers comfortable family rooms and suites and is close to Chester's historic walls and other attractions. It also features child-friendly menus and dining areas, ensuring a convenient stay for families.
Dog Friendly Hotel
This hotel is dog-friendly. It offers a comfortable stay for guests traveling with their pets.
Business Hotel
This hotel has meeting rooms available and offers IHG Business Rewards, allowing members to earn points for booking accommodations, meetings, and events.
Hotel with Parking
This hotel provides parking facilities.
Accessible Hotel
This hotel offers accessible rooms with features including larger bathrooms, handrails, and wheelchair accessible doors. Dedicated parking spaces are available. The hotel has partnered with AccessAble to provide detailed access information. Accessible rooms are located on the ground floor and offer ramped or sloped access.
Hotel with Gym
Provides a gym for guests seeking fitness amenities during their stay.
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Cheap Hotel
Hotel for Yoga
4-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Chester South by IHG is well-positioned for guests who want to explore Chester without being directly in the centre. The hotel is conveniently located across the road from a park and ride and there are buses every 20 minutes into the city. Additionally, the hotel is close to the Cheshire Oaks and Chester making it a great location for those on a shopping trip. Guests also found the hotel to be very close to the business park and appreciated the on-site parking. However, some found the location a bit far out and had to rely on taxis, which required long waits at times. Despite this, the location was described as superb by other guests who enjoyed being just outside of the hustle and bustle of the city. Overall, the hotel's location was considered great, handy and easy to find with good facilities available.
The breakfast at the Holiday Inn Chester South by IHG, is definitely a highlight for many guests. There are plenty of options to suit everyone's dietary needs, including gluten-free choices. The buffet breakfast is varied, tasty and excellent value for money. Some guests were delighted with the delicious pancakes and full English breakfast. However, there were a few comments from guests who found the location of the hotel a bit far out of the centre and some reported that the breakfast area was crowded during peak times resulting in some food shortages. Despite this, most guests were happy with the presentation, varied selection and quality of the breakfast, as well as the helpful and friendly staff. Overall, the breakfast experience at the Holiday Inn Chester South is one not to be missed.
Guest reviews of the dining facilities at Holiday Inn Chester South by IHG, were mixed. Some guests enjoyed the dinner and breakfast with excellent pizza options and good bar meals. Others noted poor choices of food on the menu and a few hiccups with service at the bar. Some guests experienced severely overcooked food or rock-hard chicken nuggets and pizza. The buffet dinner options were not impressive with a poor selection and overcooked food. However, one guest noted that the breakfast had an excellent choice and quality of food. The included dinner package was not always a good value for the money with some guests waiting over 90 minutes for dessert or experiencing a disappointing meal. Despite the mixed reviews, one guest noted that the overall package of dinner, bed and breakfast and leisure facilities was great value for money.
Guest reviews of Holiday Inn Chester South by IHG, are mixed when it comes to the rooms. Some guests found them to be comfortable and clean with a good size and a big, comfy bed. However, others noted that the rooms needed refurbishment and TLC with tired and dated furniture, missing handles on cupboards and worn carpets. Some also had issues with cleanliness, including dirty nappies, a sickly smell and mold. Many guests noted that the hotel was in need of a refurbishment and that the corridors and walls were dirty and in disrepair. Some rooms were far away from amenities, making it difficult to walk for those with mobility issues. A few guests also noted issues with broken items, such as phones and key cards and absence of housekeeping. Guests who stayed in executive rooms did not appreciate the long walk to their rooms. Despite these issues, some guests were happy with their stay and found rooms lovely and clean with good-sized spaces and comfortable beds.
The beds at Holiday Inn Chester South by IHG, seem to be a mixed bag according to guest reviews. Some guests found the beds to be extremely comfortable and provided a great night's sleep. Others, however, found the beds to be too small, uncomfortable or even described them as feeling like a trampoline. Some guests had issues with the pillows and duvet, while others were dissatisfied with the cleanliness of the mattress. Despite this, most guests found their rooms to be clean and tidy and some even labeled the beds as big and comfy or super comfy. The hotel staff were also described as lovely by some and guests appreciated the spacious executive room and warm swimming pool. Overall, it seems that while there may be a few issues with the beds at this hotel, there are still plenty of positives to enjoy during your stay.
Guest reviews of the Holiday Inn Chester South by IHG, are largely mixed when it comes to cleanliness. While some guests found the rooms to be spotlessly clean and lovely, others reported very dirty rooms, mold and even a dirty nappy left in their room. The hotel itself is in need of a refurbishment with guests noting that the property looks tired and shabby. Some guests reported dirty corridors and windows and broken tiles in the health club changing rooms. While the hotel does offer good facilities and a good quality breakfast, it seems that cleanliness and maintenance is an issue that needs to be addressed.
Holiday Inn Chester South by IHG, is a place where you can expect great hospitality from the staff. Most of the guests have praised the staff's friendliness, professionalism, helpfulness and efficiency. The reception staff was particularly singled out with Olivia and Sue mentioned for their exceptional service. The bar and restaurant team also earned points for their courteous and accommodating service. Some guests mentioned being disappointed by the rudeness of a couple of staff members, but these were rare occurrences. Unfortunately, some guests also pointed out that there appeared to be a shortage of staff at the hotel, which put pressure on those who were working. However, many guests still expressed admiration and gratitude for the hard-working staff who did their best to provide top-notch service even under challenging circumstances.
According to guest reviews, the swimming pool at the Holiday Inn Chester South is a popular feature of the hotel. Guests were welcomed to use the pool and jacuzzi with many describing it as great and perfect for both adults and children. However, some reviews noted that the changing rooms at the pool and health club were not clean and needed updating. Despite this, guests still enjoyed the access to the pool and other leisure facilities, such as the sauna and gym. Overall, the pool and breakfast were highlighted as winning features of the hotel with a few minor issues in the changing rooms.
Holiday Inn Chester South by IHG, is a great choice for travelers who are looking for a convenient location close to the main bus route to Chester and just off the motorway. The hotel offers free car parking and the parking experience is easy and accessible. The hotel staff kindly ask guests to put their car registration number on the first day. However, some guests have reported getting £100 fines for every day they stayed there. In addition, some guests also found two push bikes chained next to their car on some mornings, which caused inconvenience. Despite these isolated incidents, the free parking remains a major plus for most guests who have appreciated the benefit together with the friendly staff. Overall, Holiday Inn Chester South by IHG is a great choice for those who are driving into Chester and looking for hassle-free parking.
For families with kids, the Holiday Inn Chester South is a great option, but it might be worth booking separate rooms if you have older kids. The triple rooms are a good size with plenty of wardrobe space and the swimming pool is perfect for the little ones. The hotel is family-friendly with reserved family tables for dinner and placing families in non-noisy areas. The staff is friendly and accommodating, even allowing dogs in the bar area. The location of the hotel is great for exploring Chester, but it's about 20 minutes from the nearest shopping center, so be prepared. The breakfast is excellent and the simple buffet on some nights is perfect for those with big groups of children. However, some guests mentioned that the hotel needs updating and that there's nothing much in the way of local entertainment for kids. Overall, it's an excellent hotel at a great price point, as long as you don't mind the lack of nearby activities.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
Parking
Family
Yes, Holiday Inn Chester South by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Holiday Inn Chester South by IHG.
Yes, Holiday Inn Chester South by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Chester South by IHG.
Yes, Holiday Inn Chester South by IHG has a gym.
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