Brookside Hotel & Restaurant ,Suitable for Solo Travelers Couples Educational Groups & Families welcome
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Summary of reviewsBrookside Hotel & Restaurant, suitable for a variety of travelers including solo explorers, couples, families, groups, those on educational trips and contractors, garners positive reviews across multiple categories.
The location is a standout, offering convenient access to Chester city centre—just a pleasant walk away—while maintaining a peaceful, quiet atmosphere. Its proximity to key sites and efficient public transportation makes it ideal for those looking to explore the city.
Guests praise the breakfast for its variety and quality, often highlighting the delicious, freshly prepared options and efficient service. The dinner experience also receives acclaim for its tasty, well-presented dishes and friendly service with several reviews noting the excellent value for money. Both meal times contribute to an overall satisfying dining experience.
Rooms are generally well-received for their cleanliness, modern amenities and comfortable feel. Despite some variability in size and occasional minor maintenance issues, many guests describe their accommodations as cozy and charming. The hotel's exceptional cleanliness is repeatedly highlighted with well-maintained facilities and diligent housekeeping ensuring a hygienic environment.
The hotel staff are frequently commended for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience. Though the Wi-Fi quality is mixed with some noting reliable performance and others mentioning connectivity issues, it remains functional for most needs.
Parking, though convenient with free on-site options, can be limited and tight, which may pose challenges for larger vehicles. Despite this, many guests manage to appreciate the secure parking facilities.
Family travelers find the hotel particularly welcoming with a friendly atmosphere, comfortable family rooms and convenient amenities. Bed comfort also receives mixed reviews with many finding them cozy while a few cite the need for updates.
As a three-star establishment, Brookside Hotel & Restaurant meets expectations with a blend of classic amenities and budget-friendly service, offering a solid and reliable stay. Overall, Brookside Hotel & Restaurant is a commendable choice for a wide range of travelers, providing a pleasant and accommodating environment in Chester.
Categories
The location is a standout, offering convenient access to Chester city centre—just a pleasant walk away—while maintaining a peaceful, quiet atmosphere. Its proximity to key sites and efficient public transportation makes it ideal for those looking to explore the city.
Guests praise the breakfast for its variety and quality, often highlighting the delicious, freshly prepared options and efficient service. The dinner experience also receives acclaim for its tasty, well-presented dishes and friendly service with several reviews noting the excellent value for money. Both meal times contribute to an overall satisfying dining experience.
Rooms are generally well-received for their cleanliness, modern amenities and comfortable feel. Despite some variability in size and occasional minor maintenance issues, many guests describe their accommodations as cozy and charming. The hotel's exceptional cleanliness is repeatedly highlighted with well-maintained facilities and diligent housekeeping ensuring a hygienic environment.
The hotel staff are frequently commended for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience. Though the Wi-Fi quality is mixed with some noting reliable performance and others mentioning connectivity issues, it remains functional for most needs.
Parking, though convenient with free on-site options, can be limited and tight, which may pose challenges for larger vehicles. Despite this, many guests manage to appreciate the secure parking facilities.
Family travelers find the hotel particularly welcoming with a friendly atmosphere, comfortable family rooms and convenient amenities. Bed comfort also receives mixed reviews with many finding them cozy while a few cite the need for updates.
As a three-star establishment, Brookside Hotel & Restaurant meets expectations with a blend of classic amenities and budget-friendly service, offering a solid and reliable stay. Overall, Brookside Hotel & Restaurant is a commendable choice for a wide range of travelers, providing a pleasant and accommodating environment in Chester.
Accessible Hotel
Brookside Hotel & Restaurant offers a mix of accessibility features and is described as suitable for guests with disabilities. It provides accessible ground floor rooms and is accessible by wheelchair. The restaurant and bar have level access.
Hotel near Golf Courses
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
Brookside Hotel & Restaurant is well-regarded for its excellent location that offers convenient access to Chester city centre. Guests frequently highlight the hotel's prime position, which allows for an easy and pleasant walk into the heart of Chester—typically taking between 10 to 20 minutes. The quiet, peaceful setting is appreciated, as it balances proximity to the city with a serene atmosphere away from the hustle and bustle. Visitors also commend the nearby public transportation options, including bus stops and short taxi rides, making it easy to explore both Chester and attractions like Chester Zoo.
Many reviewers note that the hotel's location is perfect for walkers and those looking to explore the city on foot, being within a mile of key sites like the Town Hall, city walls and the Cathedral. Additionally, the hotel's setting near Northgate ponds and the Millennium Greenway offers scenic walks and bike rides.
The combination of a quiet location, great accessibility and proximity to local attractions makes the Brookside Hotel & Restaurant a convenient and highly-rated choice for travelers to Chester.
The breakfast experience at Brookside Hotel & Restaurant has garnered a largely positive reception from guests. The variety and quality of the breakfast offerings stood out with many guests praising the plentiful and delicious options available. Both cold and hot items, such as cereals, yogurts, fruits and freshly prepared full English breakfasts, were frequently highlighted, ensuring there was something for every taste.
The breakfast was often described as freshly prepared, tasty and cooked to perfection with commendations for the prompt and efficient service. Guests appreciated the welcoming and helpful staff, who contributed to an enjoyable dining experience. The availability of both standard and buffet-style service added to the convenience and appeal.
However, there were a few areas mentioned for improvement, including occasional issues with sausage quality and temperature inconsistencies. Despite these minor drawbacks, the overall consensus remained very positive with numerous reviews emphasizing that breakfast set the guests up well for the day. The consistent commendation of the breakfast selection, quality and service makes it a noteworthy feature of the Brookside Hotel & Restaurant.
Brookside Hotel & Restaurant stands out with its impressive dinner offerings, which several guests have praised for their variety and quality. The evening meals receive high marks for their delicious flavors and well-presented dishes, making dinners at the hotel a noteworthy highlight. Diners can expect friendly and attentive service, enhancing the overall dining experience. Many guests noted the excellent value for money with some describing the meals as competitively priced compared to town center establishments.
Several reviews commend the hotel's diverse and changing menu with different meals provided each night. Steaks and homemade foods are particularly praised, as well as the lovely hand-cooked chips. Guests also appreciated the substantial and well-cooked portions, though a few mentioned variability in portion sizes and prices being a bit steep on occasion.
The dinner staff receive numerous compliments for their friendliness and the fun atmosphere they help create in the restaurant. Despite a couple of sparser offerings and the restaurant being closed on some days, the overall sentiment leans positively with regular endorsements of the superb, well-prepared and tasty meals.
With a mix of home-cooked comfort foods and attractive menu choices, the dining experience at Brookside Hotel & Restaurant comes highly recommended by many satisfied guests, making it a great choice for those who value good food and amiable service during their stay in Chester.
The rooms at Brookside Hotel & Restaurant have received mixed feedback, yet the overarching sentiment is largely positive. Many guests appreciated the spaciousness, cleanliness and comfort of the rooms, highlighting that they were tidy, well-decorated and included modern amenities. Several guests enjoyed the charm and character of the rooms with mentions of tasteful and contemporary decor in certain rooms. Modern conveniences and good room service added to the overall pleasant experience.
However, the size of the rooms varied significantly with some being notably compact or smaller than anticipated. Despite the occasional dated decor or minor maintenance issues, such as dim bathroom lighting or lumpy mattresses, many found their rooms to be cozy and adequately equipped for their needs.
Room upgrades were frequently mentioned, enhancing guests' stays by providing larger and more modern accommodations. Despite a few mentions of noise in ground floor rooms or those near busy areas, the hotel managed to maintain a quiet and comfortable atmosphere for most visitors.
In summary, while some rooms could use an update and are relatively small, the Brookside Hotel & Restaurant generally offers spacious, clean and comfortable accommodations with modern amenities and effective room service, making it a commendable choice for various types of travelers.
At Brookside Hotel & Restaurant, reviews regarding the beds present a mixed bag of experiences. Positively, many guests found the beds exceptionally comfortable with phrases like "bed very comfortable," "comfortable mattress," and "most comfortable bed ever." The use of soft and cozy mattresses and the presence of charming features like canopy and four-poster beds, add to the appeal of the rooms for many visitors. Pillows are described as both comfortable and good quality by some guests.
However, there are recurring mentions of issues, such as beds being too soft or mattresses that are too worn and in need of replacement. Creaking beds, beds that slant or beds that dip in the middle were noted as detracting from the comfort. The firmness of pillows was another point of contention with several guests describing them as too hard. Room size and bed size were also concerns for some with mentions of small or narrow beds, which could be less suitable for longer stays.
Overall, while many guests enjoyed a good night's sleep in the comfortable beds, the recurring issues emphasize the need for updates and improvements in some rooms to enhance the overall guest experience.
Brookside Hotel & Restaurant is highly regarded for its exceptional cleanliness with numerous reviews praising the establishment for its spotless, tidy and immaculate rooms. Guests frequently mentioned the clean and comfortable accommodations, noting the consistently high standards of cleanliness throughout the hotel, including the communal areas, bathrooms and bedrooms. The decor, while sometimes described as a tad tired, did not detract from the overall impression of a well-maintained and hygienic environment.
The modern and stylish rooms are not only aesthetically pleasing but rigorously cleaned by diligent housekeeping staff. Reviews have highlighted the bright, comfortable and cosy atmosphere, ensuring a pleasant stay. Additionally, clean white fluffy towels and thoroughly cleaned en-suites contribute to the overall sense of meticulous care given to guest comfort and hygiene.
However, there were occasional mentions of minor issues such as dust behind wall art, slightly stained mattresses and a few worn or broken items. Nonetheless, these were exceptions rather than the rule. On the whole, the hotel delivers an outstanding level of cleanliness, making it a recommended choice for travelers who prioritize hygiene and comfort. The positive feedback on cleanliness far outweighs the few isolated issues, cementing Brookside Hotel & Restaurant as a clean and welcoming choice for solo travelers, couples, families, groups, education trips and contractors alike.
The Brookside Hotel & Restaurant has received glowing praise for its attentive and friendly staff. The team is repeatedly described as welcoming, helpful and accommodating with many specific mentions of their professionalism and efficiency. Guests emphasize that the staff's warm and inviting nature significantly enhances their stay, making them feel at home. Many noted the staff’s readiness to assist with reception and management singled out for exceptional service. Visitors consistently highlight the staff's courtesy, hard work and friendliness across all interactions, contributing to an inviting atmosphere. Special mentions of individual staff, such as Angela, Anna and Dave, further underscore the personalized and outstanding customer service. Overall, the impeccable conduct of the staff makes a lasting positive impression and stands out as a defining feature of the hotel experience.
Brookside Hotel & Restaurant offers a range of experiences when it comes to their Wi-Fi connectivity. On the positive side, many guests appreciated the functional and reliable internet with phrases like Wi-Fi was fine, good and fast being frequently mentioned. Some guests even reported super fast and stable Wi-Fi, highlighting strong signals in rooms and consistent performance throughout their stay.
However, not all feedback was favorable. Several reviews pointed out issues such as poor signal strength, sporadic connectivity and non-existent reception in some areas of the hotel. A recurring theme was the frustration with Wi-Fi availability with some guests finding the connection unreliable, especially in their rooms. There were also mentions of unsecured Wi-Fi and difficulties with internet not working well enough to support essential tasks.
On the whole, while the hotel provides free Wi-Fi with generally good coverage, the quality seems to vary, suggesting room for improvement to ensure a seamless online experience for all guests.
The parking situation at Brookside Hotel & Restaurant provides a mix of strengths and challenges for guests. The hotel offers free parking, which is highly appreciated, along with the convenience of on-site and private car parks. Many guests found the parking facilities to be ample with some even describing them as excellent and easy to access. Secure and safe parking is an added bonus and the location's proximity to town—around a 12-minute walk—adds to its convenience.
However, several guests noted that the parking spaces are limited and often tight, making it challenging for larger vehicles. The layout could be improved and availability operates on a first-come, first-served basis. Some guests had to resort to street parking nearby due to the lack of space in the car park. Despite these limitations, many found the parking manageable and appreciated the free parking provided by the hotel.
Brookside Hotel & Restaurant offers a charming experience for travelers, especially those visiting with family. Guests frequently highlight the family-friendly atmosphere and the welcoming nature of the family-run establishment, making it an ideal choice for family trips. The hotel features comfortable family rooms and offers a warm, homely ambiance.
The staff are often praised for their friendliness and helpfulness, contributing to the enjoyable family experience. Private parking is available, adding to the convenience for those traveling with children. The hotel's cleanliness is notable, even in family-oriented spaces and the breakfast receives commendations for its quality.
Though some rooms may be described as small or dated, the overall feedback emphasizes the positive experience families have, whether it's through the pleasant family meals or the general family-feel of the hotel. Brookside Hotel & Restaurant appears to be well-suited for various types of travelers, including solo visitors, couples, groups and business trips, but it clearly stands out as an excellent choice for families looking for a welcoming and comfortable stay.
Brookside Hotel & Restaurant offers an authentic three-star experience, characterized by classic amenities and standard service fitting its three-star classification. The ambiance and infrastructure accurately reflect a solid three-star rating, providing visitors with a comfortable and budget-friendly stay.
Guests find the hotel to be well-maintained and fairly clean, though there are some mentions of dated decor and peeling paint, which are typical for a hotel in this category. Despite these minor drawbacks, the hotel meets expectations for a three-star establishment, offering functional facilities and a fair assessment of their three-star rating.
The meal quality, including a reasonable full English breakfast, aligns with the three-star standards, making it good value for money. Overall, Brookside Hotel & Restaurant is a sound choice for solo travelers, couples, families, groups, educational trips and contractors seeking a no-frills, budget-friendly accommodation with reliable three-star services.
Brookside Hotel & Restaurant has garnered positive feedback from business travelers, underlining its various amenities and services tailored for their needs. The hotel is highlighted as an ideal choice for business trips with strong Wi-Fi and supportive business facilities that include ample electric sockets and rooms equipped for business work. The availability of business meeting rooms and areas, along with suitable chairs and tables, have been appreciated by corporate visitors.
Guests have noted the hotel's reasonably priced offerings, making it a cost-effective option for business stays. Moreover, the supportive and well-mannered staff add to the overall comfort, rendering the hotel business-friendly and accommodating of various business needs. Cross-functional conveniences such as prompt room service and proximity to local shops enhance the functionality for business clients.
While some reviews have critiqued the internet speed for late-night work and the size of business areas being small, the positive aspects—such as excellent value, good sound quality and a traditionally comfortable setting—tend to overshadow these minor drawbacks. In sum, Brookside Hotel & Restaurant stands out as a luxury yet affordable stay for business travelers, catering to their needs with a conducive and supportive environment.
Brookside Hotel & Restaurant offers a mix of accessibility features that cater well to guests with disabilities, making it a suitable choice for solo travelers, couples, families, groups and even those on educational trips or contractors. The hotel provides ground floor rooms that are described as accessible and convenient and several mentions confirm that the property is accessible by wheelchair. Additionally, the hotel maintains a homely and traditional ambiance while remaining accessible to all guests with comfortable and accommodating rooms.
However, some challenges were noted, such as the lack of an elevator which means many stairs need to be climbed, especially to access second-floor rooms. There are also mentions of level shifts within the property, which might pose challenges for some guests. The basement rooms are not ideal for accessibility as they lack windows.
Overall, while there are specific areas of concern like the non-adjustable showers and multiple stairs, the Brookside Hotel & Restaurant provides a generally comfortable and accessible stay for a wide range of guests. The hotel's location is also a plus with a short walk into the town center for added convenience.
Nestled in the historic city of Chester, Brookside Hotel & Restaurant offers a truly nostalgic experience akin to stepping back in time. This charming hotel, housed in a building from 1963, exudes old English charm and Victorian-era elegance. The property’s traditional design and furnishings add to its authentic English atmosphere, providing guests with a classic stay enriched with plenty of character.
The hotel's beautiful old architecture stands as a testament to its historical roots, making it an interesting and lovely property that guests describe as very quirky and full of charm. Despite its historical decor, modern bathrooms and cozy rooms ensure a comfortable stay, blending the old-world feel with contemporary amenities.
Brookside Hotel & Restaurant caters to the diverse needs of solo travelers, couples, families, groups and even contractors, all while maintaining its heritage and nostalgic ambiance. The authentic and old-fashioned charm of the hotel truly sets it apart, making it a unique place to stay when exploring the storied past of Chester.
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Location
Many reviewers note that the hotel's location is perfect for walkers and those looking to explore the city on foot, being within a mile of key sites like the Town Hall, city walls and the Cathedral. Additionally, the hotel's setting near Northgate ponds and the Millennium Greenway offers scenic walks and bike rides.
The combination of a quiet location, great accessibility and proximity to local attractions makes the Brookside Hotel & Restaurant a convenient and highly-rated choice for travelers to Chester.
Breakfast
The breakfast was often described as freshly prepared, tasty and cooked to perfection with commendations for the prompt and efficient service. Guests appreciated the welcoming and helpful staff, who contributed to an enjoyable dining experience. The availability of both standard and buffet-style service added to the convenience and appeal.
However, there were a few areas mentioned for improvement, including occasional issues with sausage quality and temperature inconsistencies. Despite these minor drawbacks, the overall consensus remained very positive with numerous reviews emphasizing that breakfast set the guests up well for the day. The consistent commendation of the breakfast selection, quality and service makes it a noteworthy feature of the Brookside Hotel & Restaurant.
Dinner
Several reviews commend the hotel's diverse and changing menu with different meals provided each night. Steaks and homemade foods are particularly praised, as well as the lovely hand-cooked chips. Guests also appreciated the substantial and well-cooked portions, though a few mentioned variability in portion sizes and prices being a bit steep on occasion.
The dinner staff receive numerous compliments for their friendliness and the fun atmosphere they help create in the restaurant. Despite a couple of sparser offerings and the restaurant being closed on some days, the overall sentiment leans positively with regular endorsements of the superb, well-prepared and tasty meals.
With a mix of home-cooked comfort foods and attractive menu choices, the dining experience at Brookside Hotel & Restaurant comes highly recommended by many satisfied guests, making it a great choice for those who value good food and amiable service during their stay in Chester.
Rooms
However, the size of the rooms varied significantly with some being notably compact or smaller than anticipated. Despite the occasional dated decor or minor maintenance issues, such as dim bathroom lighting or lumpy mattresses, many found their rooms to be cozy and adequately equipped for their needs.
Room upgrades were frequently mentioned, enhancing guests' stays by providing larger and more modern accommodations. Despite a few mentions of noise in ground floor rooms or those near busy areas, the hotel managed to maintain a quiet and comfortable atmosphere for most visitors.
In summary, while some rooms could use an update and are relatively small, the Brookside Hotel & Restaurant generally offers spacious, clean and comfortable accommodations with modern amenities and effective room service, making it a commendable choice for various types of travelers.
Beds
However, there are recurring mentions of issues, such as beds being too soft or mattresses that are too worn and in need of replacement. Creaking beds, beds that slant or beds that dip in the middle were noted as detracting from the comfort. The firmness of pillows was another point of contention with several guests describing them as too hard. Room size and bed size were also concerns for some with mentions of small or narrow beds, which could be less suitable for longer stays.
Overall, while many guests enjoyed a good night's sleep in the comfortable beds, the recurring issues emphasize the need for updates and improvements in some rooms to enhance the overall guest experience.
Cleanliness
The modern and stylish rooms are not only aesthetically pleasing but rigorously cleaned by diligent housekeeping staff. Reviews have highlighted the bright, comfortable and cosy atmosphere, ensuring a pleasant stay. Additionally, clean white fluffy towels and thoroughly cleaned en-suites contribute to the overall sense of meticulous care given to guest comfort and hygiene.
However, there were occasional mentions of minor issues such as dust behind wall art, slightly stained mattresses and a few worn or broken items. Nonetheless, these were exceptions rather than the rule. On the whole, the hotel delivers an outstanding level of cleanliness, making it a recommended choice for travelers who prioritize hygiene and comfort. The positive feedback on cleanliness far outweighs the few isolated issues, cementing Brookside Hotel & Restaurant as a clean and welcoming choice for solo travelers, couples, families, groups, education trips and contractors alike.
Staff
Wi-Fi
However, not all feedback was favorable. Several reviews pointed out issues such as poor signal strength, sporadic connectivity and non-existent reception in some areas of the hotel. A recurring theme was the frustration with Wi-Fi availability with some guests finding the connection unreliable, especially in their rooms. There were also mentions of unsecured Wi-Fi and difficulties with internet not working well enough to support essential tasks.
On the whole, while the hotel provides free Wi-Fi with generally good coverage, the quality seems to vary, suggesting room for improvement to ensure a seamless online experience for all guests.
Parking
However, several guests noted that the parking spaces are limited and often tight, making it challenging for larger vehicles. The layout could be improved and availability operates on a first-come, first-served basis. Some guests had to resort to street parking nearby due to the lack of space in the car park. Despite these limitations, many found the parking manageable and appreciated the free parking provided by the hotel.
Family
The staff are often praised for their friendliness and helpfulness, contributing to the enjoyable family experience. Private parking is available, adding to the convenience for those traveling with children. The hotel's cleanliness is notable, even in family-oriented spaces and the breakfast receives commendations for its quality.
Though some rooms may be described as small or dated, the overall feedback emphasizes the positive experience families have, whether it's through the pleasant family meals or the general family-feel of the hotel. Brookside Hotel & Restaurant appears to be well-suited for various types of travelers, including solo visitors, couples, groups and business trips, but it clearly stands out as an excellent choice for families looking for a welcoming and comfortable stay.
3 Star
Guests find the hotel to be well-maintained and fairly clean, though there are some mentions of dated decor and peeling paint, which are typical for a hotel in this category. Despite these minor drawbacks, the hotel meets expectations for a three-star establishment, offering functional facilities and a fair assessment of their three-star rating.
The meal quality, including a reasonable full English breakfast, aligns with the three-star standards, making it good value for money. Overall, Brookside Hotel & Restaurant is a sound choice for solo travelers, couples, families, groups, educational trips and contractors seeking a no-frills, budget-friendly accommodation with reliable three-star services.
Business
Guests have noted the hotel's reasonably priced offerings, making it a cost-effective option for business stays. Moreover, the supportive and well-mannered staff add to the overall comfort, rendering the hotel business-friendly and accommodating of various business needs. Cross-functional conveniences such as prompt room service and proximity to local shops enhance the functionality for business clients.
While some reviews have critiqued the internet speed for late-night work and the size of business areas being small, the positive aspects—such as excellent value, good sound quality and a traditionally comfortable setting—tend to overshadow these minor drawbacks. In sum, Brookside Hotel & Restaurant stands out as a luxury yet affordable stay for business travelers, catering to their needs with a conducive and supportive environment.
Accessible
However, some challenges were noted, such as the lack of an elevator which means many stairs need to be climbed, especially to access second-floor rooms. There are also mentions of level shifts within the property, which might pose challenges for some guests. The basement rooms are not ideal for accessibility as they lack windows.
Overall, while there are specific areas of concern like the non-adjustable showers and multiple stairs, the Brookside Hotel & Restaurant provides a generally comfortable and accessible stay for a wide range of guests. The hotel's location is also a plus with a short walk into the town center for added convenience.
Historic
The hotel's beautiful old architecture stands as a testament to its historical roots, making it an interesting and lovely property that guests describe as very quirky and full of charm. Despite its historical decor, modern bathrooms and cozy rooms ensure a comfortable stay, blending the old-world feel with contemporary amenities.
Brookside Hotel & Restaurant caters to the diverse needs of solo travelers, couples, families, groups and even contractors, all while maintaining its heritage and nostalgic ambiance. The authentic and old-fashioned charm of the hotel truly sets it apart, making it a unique place to stay when exploring the storied past of Chester.
No, Brookside Hotel & Restaurant ,Suitable for Solo Travelers Couples Educational Groups & Families welcome doesn't have any pool.
No, a spa isn't available at Brookside Hotel & Restaurant ,Suitable for Solo Travelers Couples Educational Groups & Families welcome.
No, Brookside Hotel & Restaurant ,Suitable for Solo Travelers Couples Educational Groups & Families welcome doesn't allow dogs.
Yes, parking facilities are available at Brookside Hotel & Restaurant ,Suitable for Solo Travelers Couples Educational Groups & Families welcome.
No, Brookside Hotel & Restaurant ,Suitable for Solo Travelers Couples Educational Groups & Families welcome doesn't have a gym.
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