Disney Newport Bay Club
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Summary of reviewsDisney Newport Bay Club's reviews paint a largely positive picture, especially when emphasizing its standout features like location and service.
Strategically located within the Disney complex, the hotel provides easy access to Disneyland Paris and Walt Disney Studios parks via scenic walks along the lake promenade. Guests frequently commend the convenience of its location, enhanced by free shuttles and proximity to Disney Village, making it ideal for enjoying early park entry and other Disney amenities. The picturesque setting and well-maintained grounds further add to its charm, appealing to both families and couples.
Breakfast at the hotel garners mixed feedback. Many appreciate the quality and variety, particularly the delicious pastries and salmon. The staff's friendliness and the convenience of room service are also noted. However, several guests find the cost prohibitive and feel the quality doesn't justify the price with some criticizing the chaotic and crowded atmosphere of the buffet.
Dinner experiences also reflect a blend of positive and negative comments. The buffet at Cape Cod and food at the Yacht Club restaurant are praised for variety and quality. However, challenges include early restaurant closures, high prices, inconsistent food quality and difficulty securing reservations.
Guest rooms receive compliments for their spaciousness and comfort with many enjoying beautiful lake views and the quiet ambiance. However, consistent mentions of outdated decor, malfunctioning equipment and cleanliness issues suggest areas needing improvement, including soundproofing and amenities like mini-bars and adequate toiletries.
Cleanliness across the hotel brings mixed reviews. While many guests find the rooms and public areas satisfactory and well-maintained, lapses in housekeeping and specific cleanliness issues in rooms and pools are noted.
Staff at Disney Newport Bay Club largely receive high praise. Most guests describe the staff as friendly, welcoming and efficient, despite occasional reports of inattentiveness or rudeness.
The WiFi service at the hotel is a common point of critique with many guests experiencing slow speeds and unreliable connections. Some reviews mention the lack of free WiFi, adding to the dissatisfaction.
Reviews of the gym suggest it is clean but inadequately equipped, often unavailable or out of order. However, other wellness facilities like the sauna and hammam provide additional options.
The pool area offers both positive experiences and notable drawbacks. While the size and design are praised, issues like cold water temperatures, cleanliness concerns and unexpected closures detract from the enjoyment for some guests.
Parking at the hotel is generally convenient and plentiful with free parking appreciated by many. However, overcrowded lots and insufficient lighting are areas needing attention.
Electric vehicle (EV) charging facilities receive mixed feedback with some stations reportedly not working and a need for designated parking spots.
Overall, Disney Newport Bay Club shines with its prime location and friendly staff, offering a comfortable stay with room for improvement in certain amenities and services.
Categories
Strategically located within the Disney complex, the hotel provides easy access to Disneyland Paris and Walt Disney Studios parks via scenic walks along the lake promenade. Guests frequently commend the convenience of its location, enhanced by free shuttles and proximity to Disney Village, making it ideal for enjoying early park entry and other Disney amenities. The picturesque setting and well-maintained grounds further add to its charm, appealing to both families and couples.
Breakfast at the hotel garners mixed feedback. Many appreciate the quality and variety, particularly the delicious pastries and salmon. The staff's friendliness and the convenience of room service are also noted. However, several guests find the cost prohibitive and feel the quality doesn't justify the price with some criticizing the chaotic and crowded atmosphere of the buffet.
Dinner experiences also reflect a blend of positive and negative comments. The buffet at Cape Cod and food at the Yacht Club restaurant are praised for variety and quality. However, challenges include early restaurant closures, high prices, inconsistent food quality and difficulty securing reservations.
Guest rooms receive compliments for their spaciousness and comfort with many enjoying beautiful lake views and the quiet ambiance. However, consistent mentions of outdated decor, malfunctioning equipment and cleanliness issues suggest areas needing improvement, including soundproofing and amenities like mini-bars and adequate toiletries.
Cleanliness across the hotel brings mixed reviews. While many guests find the rooms and public areas satisfactory and well-maintained, lapses in housekeeping and specific cleanliness issues in rooms and pools are noted.
Staff at Disney Newport Bay Club largely receive high praise. Most guests describe the staff as friendly, welcoming and efficient, despite occasional reports of inattentiveness or rudeness.
The WiFi service at the hotel is a common point of critique with many guests experiencing slow speeds and unreliable connections. Some reviews mention the lack of free WiFi, adding to the dissatisfaction.
Reviews of the gym suggest it is clean but inadequately equipped, often unavailable or out of order. However, other wellness facilities like the sauna and hammam provide additional options.
The pool area offers both positive experiences and notable drawbacks. While the size and design are praised, issues like cold water temperatures, cleanliness concerns and unexpected closures detract from the enjoyment for some guests.
Parking at the hotel is generally convenient and plentiful with free parking appreciated by many. However, overcrowded lots and insufficient lighting are areas needing attention.
Electric vehicle (EV) charging facilities receive mixed feedback with some stations reportedly not working and a need for designated parking spots.
Overall, Disney Newport Bay Club shines with its prime location and friendly staff, offering a comfortable stay with room for improvement in certain amenities and services.
Luxury Hotel
Designed as a luxurious New England mansion, this hotel holds a 4-Key rating, equivalent to a 4-star property. It provides heated indoor and outdoor pools, a full-service gym, sauna, steam room, and whirlpool. Compass Club rooms offer exclusive benefits like private reception and lounge access.
Hotel near Golf Courses
Offers a nautical theme and is located close to Golf Disneyland. Provides comfortable accommodations and a range of amenities suitable for golf enthusiasts. Its proximity to the golf course and family-friendly atmosphere make it a popular choice.
Family Friendly Hotel
With a nautical theme, this hotel offers family-friendly amenities such as an indoor and outdoor pool, a children's playground, and character meet-and-greets. The spacious rooms and lakeside location make it a relaxing choice for families visiting Disneyland Paris.
Hotel with Swimming Pool
The hotel has both indoor and outdoor pools. It's located within walking distance of Disneyland Paris.
Indoor Pool Outdoor Pool
Hotel with Parking
An official Disney hotel offering free parking for residents, ensuring a secure and convenient place to leave your vehicle while enjoying the Disney parks.
EV charging stations
Hotel with EV Charging Stations
This hotel provides electric vehicle charging stations and free parking. It is located a 15-minute walk or a short free shuttle ride from the Disney Parks and Disney Village®. The hotel features two heated pools, a gym, jacuzzi, and sauna.
4-Star Hotel
Located in Chessy, this nautical-themed hotel offers comfortable rooms and a range of amenities, including a swimming pool and on-site dining. Its proximity to Disneyland Paris and the Disney Village makes it a convenient and enjoyable stay.
Hotel with Outdoor Pool
The hotel boasts a large, heated outdoor pool as part of its Nantucket Pool area. The outdoor pool has a nautical theme and is suitable for all ages, complementing the indoor pool facility.
Hotel with Indoor Pool
The hotel features a large, well-themed indoor pool with a boat element, heated indoor/outdoor pools, a hot tub, and a sauna. The thematic design enhances the indoor pool experience.
Business Hotel
Hotel with Gym
Guest Reviews
Located strategically within the Disney complex, Disney Newport Bay Club offers an ideal stay for visitors wanting easy access to Disneyland Paris. The hotel's prime location allows guests to enjoy a short walk, typically between 5 to 15 minutes, to reach both Disneyland and Walt Disney Studios parks. Guests frequently highlight the convenience of walking along the picturesque lake promenade to get to the parks, making the stroll both pleasant and visually appealing.
The proximity of the hotel to Disney Village and the parks is one of its most praised features. Guests appreciate the "perfect location" that enables quick access to all major attractions, including restaurants and other amenities within the Disney bubble. The availability of free shuttles to the parks further enhances the convenience for those who prefer not to walk. This accessibility makes it easy to take advantage of early park entry, a specific perk for Disney hotel guests.
The stunning setting of the hotel with beautiful views of the lake, adds to the overall appeal. The well-maintained common areas and the inviting atmosphere make it an appealing choice for families and couples alike. Additionally, guests note the friendly and helpful staff, enhancing the overall experience.
Whether traveling by train or driving, the hotel is easy to access, underscoring its convenience. Moreover, the proximity to other attractions such as Val D'Europe provides additional options for dining and shopping.
In essence, Disney Newport Bay Club offers an unbeatable location for those looking to maximize their Disney experience, combining a beautiful setting with all the benefits of being at the heart of the Disney universe.
Disney Newport Bay Club offers a mixed breakfast experience based on guest reviews. Many visitors appreciate the quality and variety of the breakfast, describing it as excellent, very good and plentiful with a wide selection of delicious pastries. Positive feedback highlights tasty options like salmon and friendly staff with some guests noting the convenience of room service to avoid crowds.
However, the high cost of breakfast is a recurring concern. At 28 euros for adults and 23 euros for children, numerous guests find it excessively expensive and argue that the quality and variety do not justify the price. Some reviews criticize the breakfast as being not up to four-star standards with issues like lukewarm hot dishes, lack of fresh vegetables and low-quality offerings compared to the cost.
The hotel’s breakfast buffet is also reported to be chaotic and crowded, resulting in long wait times and organizational issues. Despite these drawbacks, those who stayed at the Compass Club felt the experience there was worth the price. Overall, while the breakfast has its commendable aspects, many guests believe the price-performance ratio needs improvement.
Dinner at Disney Newport Bay Club presents a mixed bag of experiences. On the positive side, guests find the restaurant offerings generally appealing with the buffet at Cape Cod receiving particular praise for its variety and good quality. The Yacht Club restaurant is also highlighted for its fantastic food and staff. Restaurants are large and well-maintained with breakfast options described as amazing and extensive buffet dinners providing a broad array of dishes. The food served in the evenings is often noted as delicious.
However, there are significant drawbacks. Some guests note that the restaurants close very early, making dining options limited, especially for children. The quality and variety of the food do not always match the high prices with some finding the food mediocre or poor quality and exorbitantly priced. Reservations can be difficult to secure, often requiring advanced booking and the long wait times can be off-putting. Additionally, some guests encountered issues with room service availability and the inconvenience of not being able to charge meals to their room.
While some guests enjoyed the dining experience and found the food tasty, others feel the overall dining experience at Disney Newport Bay Club falls short with high costs and inconsistent food quality among the key concerns.
The rooms at Disney Newport Bay Club offer a mix of experiences for guests. Many highlight the spacious and comfortable nature of the rooms, describing them as large enough to accommodate families with ease. Some rooms come with beautiful views of Lake Disney and are praised for their decor and quiet atmosphere when windows are closed. The hotel’s location is noted to be perfect for enjoying the nearby parks and Val D'Europe, adding to the overall convenience of staying here.
However, there are consistent mentions of the rooms being outdated and in need of renovation. Reports of old furnishings, malfunctioning equipment and cleanliness issues are common with some guests noting unclean items like stained bathtubs, worn duvets and dusty carpets. Several visitors found their rooms to be far from the reception and elevators, requiring long walks through the hotel’s corridors.
Soundproofing appears to be a significant issue, as many guests reported being disturbed by noises from adjacent rooms and hallways. Additionally, the lack of amenities such as mini-bars, refrigerators and adequate toiletries was noted by several reviewers. Issues with room temperature control, ranging from overly hot to uncomfortably cold spaces, also detracted from some guests' experiences.
Despite these drawbacks, when upgrades were made, guests were pleasantly surprised, finding the upgraded rooms spacious and well-decorated with thoughtful touches such as small gift bags and chocolates. Overall, while the Newport Bay Club provides a comfortable stay with large rooms and a convenient location, there remains considerable room for improvement in terms of maintenance, cleanliness and modernization.
The beds at Disney Newport Bay Club evoke a mix of opinions among guests. Many highlight the comfort and coziness with numerous mentions of the beds being comfortable, soft and providing a pleasant sleep experience. Particularly, the bedding and mattresses often receive praise for their comfort and quality, enhancing the overall room experience. Additionally, families with children seem to find the beds suitable for the younger ones.
However, the size of the beds garners frequent criticism. Numerous guests point out that the beds are small, especially for couples and some even find them uncomfortably narrow. There are also mentions of issues with bed maintenance, including squeaky beds, torn linens and inadequate cleanliness, such as stained sheets and poorly maintained bedding.
Overall, while the comfort level of the beds themselves is often appreciated, there’s a clear call for improvement in bed size, cleanliness and maintenance to fully satisfy the discerning guests visiting this conveniently located Disney property.
The Disney Newport Bay Club offers a mix of experiences when it comes to cleanliness. Despite some guests pointing out that parts of the hotel are outdated and certain areas could benefit from a deep clean, many reviews highlight the positive aspects of the hotel's upkeep. Visitors frequently noted that rooms were spacious and comfortable with soft beds enhancing their stay. The cleanliness of the rooms and public spaces, as acknowledged by several guests, was generally satisfactory and the hotel's themes added a pleasant touch to the ambiance.
Housekeeping staff received mixed feedback: while some guests praised their efficiency and daily cleaning routines, others expressed disappointment with lapses in service, such as missed cleanings and overlooked details like cobwebs and dust in rooms. Specific issues like dirty bathrooms, mold and stained linens were mentioned, suggesting that the hotel could improve its attention to these areas.
Public areas like the dining spaces and utility rooms were often described as clean, but issues such as dirty pools, dusty corridors and grime in some locations detracted from the overall experience for some guests. Despite these cleanliness challenges, the hotel's location and the general upkeep of the grounds were appreciated by many.
In summary, while the Disney Newport Bay Club maintains a generally clean and welcoming environment, focusing on improving the consistency and thoroughness of its cleaning services could enhance guest satisfaction further.
Disney Newport Bay Club frequently receives praise for its staff, who are often described as friendly, welcoming and attentive. Guests have highlighted the availability and responsiveness of the staff, noting that they are generally very helpful and polite. The reception and front desk teams, in particular, have been commended for their professional and warm service with many guests experiencing top-notch welcomes and quick service.
However, some reviews pointed out inconsistencies in staff behavior and responsiveness. A few guests found some staff members to be inattentive, rude or overwhelmed, which negatively impacted their experience. Issues such as long wait times at reception, unhelpful personnel and lapses in communication were noted by several visitors.
Despite these occasional lapses, many guests felt the overall experience with the staff at Disney Newport Bay Club was positive, emphasizing the kind and smiley nature of most employees. The staff's effort to accommodate guests' needs efficiently was appreciated, as well as their general competence and readiness to assist, which contributed to a welcoming atmosphere. Overall, the level of service from the staff significantly enhanced many guests' stays at the hotel.
The reviews for the WiFi at Disney Newport Bay Club indicate varied experiences with many guests pointing out significant issues. Common points of critique include slow WiFi, poor connection quality and unreliable service with some guests noting that the WiFi did not reach their rooms. There were also mentions of paid WiFi and the absence of free WiFi being a concern for some. A few reviews noted the hotel's WiFi was mediocre at best and issues like the WiFi being spotty or inconsistent were frequent. However, amidst these negatives, there was a mention that the internet was good, showcasing at least one positive experience. Given these insights, those planning to stay at Disney Newport Bay Club should be prepared for potential connectivity challenges.
The gym at Disney Newport Bay Club receives mixed reviews from guests with many pointing out its limited size and selection of equipment. Some reviews highlight the gym as clean but inadequately equipped, while others mention a lack of treadmills. Several guests reported that the gym was either not available or out of order during their stay, indicating reliability issues. Despite these drawbacks, additional wellness facilities such as a sauna and hammam are mentioned, suggesting alternatives for those looking to maintain their fitness routine.
The pool experience at Disney Newport Bay Club seems to offer a mixed bag with numerous guests praising the pool area but also noting some significant drawbacks. The hotel boasts both indoor and outdoor swimming pools, which many guests found to be a great way to unwind after a long day. The size and design of the pools were generally appreciated with some describing them as superb, beautiful and ideal for relaxation. The provision of long towels and comfortable pool beds also added to the convenience and family-friendly atmosphere.
However, there were notable concerns as well. Multiple guests reported issues with water temperature, finding the pool water unexpectedly cold, which affected their overall enjoyment. Cleanliness was another recurring complaint with some reviewers mentioning a dirty poolside floor and a need for the pool and changing rooms to be updated and renovated. The occasional closure of the pool without notice left some guests disappointed and the lack of compensation for these closures exacerbated their dissatisfaction.
Despite these issues, when the pool was accessible and well-maintained, it was described as magnificent and perfect for both young and old. The availability of amenities like towels and a spa pool contributed positively and the pool's large size was a hit among families. Overall, while the Disney Newport Bay Club's pool has its high points, guests should be prepared for possible inconsistencies in water temperature, cleanliness and operational hours.
Disney Newport Bay Club offers a variety of parking options that are generally well-received by guests. The parking facilities are noted for their convenient access with many reviewers highlighting the ease of parking and the ample availability of spots. Free parking is available and appreciated by many.
However, the hotel also faces some criticism regarding parking. Specific parking lots can be overcrowded and there are comments about the parking lot being too small with not enough parking spots available. Some guests mentioned insufficient lighting in the parking area and there is also feedback about the high cost associated with certain parking spaces.
Overall, while the parking at Disney Newport Bay Club is considered convenient and plentiful by many, there is room for improvement, particularly in managing overcrowded lots and providing better signage and lighting.
Disney Newport Bay Club has mixed feedback regarding its electric vehicle (EV) charging facilities. While there are mentions that EV charging stations are available, certain reviews indicate that the charging stations were not working at times. Additionally, some guests noted that there were no specific parking spots designated for EV charging and there seemed to be a lack of information about the availability of these stations. Although some found accessible charging facilities, it appears that the setup could benefit from more precise organization and operational consistency.
Disney Newport Bay Club is heralded as a prime destination for families, especially those with young children. With its distinct Disney atmosphere, complete with character meet-and-greets featuring favorites like Pluto, Daisy and Mickey, the hotel delivers enchanting experiences that resonate with both children and adults.
The hotel offers several family-friendly amenities, including a coloring room for kids and a comfortable setup for families of various sizes. Many reviews highlight the spacious and comfortable rooms, perfect for accommodating two adults and three children, though there are occasional mentions of some inconveniences with family room sizes and drawer functionality.
Guests appreciate the Disney magic infused throughout the hotel's decor, drawing inspiration from fairy tales which adds to the overall charm. The kindness and attentive attitude of the staff also contribute significantly to a pleasant stay, ensuring that families feel well-cared for.
The hotel's location close to Disneyland enhances its appeal, providing easy access to the park and shuttle services that are convenient for children. The buffet and dining options, while sometimes noted as expensive, are well-suited for family needs with breakfast being a highlight for picky eaters.
However, there are areas where the hotel can improve, such as increasing the variety of evening entertainment for both adults and children and ensuring that family services and amenities meet the expectations set by its high-end status. Despite these minor drawbacks, Disney Newport Bay Club remains a magical and memorable choice for a family vacation, promising fun and enjoyable moments for everyone.
Disney Newport Bay Club does not offer onsite golf facilities and there are no notable mentions of golf within the hotel reviews. However, there are nearby golf courses available. For those specifically seeking a golfing experience during their stay, transportation options might be limited with some guests suggesting the possibility of shuttle service via golf carts. Overall, ample information or emphasis on golfing activities is lacking in the available guest feedback.
Disney Newport Bay Club, marketed as a four-star hotel, has faced mixed-to-negative feedback from guests, particularly regarding its facilities and services. Guests have consistently felt that the hotel does not live up to its four-star rating. Common criticisms include the lack of basic amenities such as room service and minibars, as well as inconsistent room cleaning, which are typically expected at a hotel of this caliber.
The property's aesthetic and standards in certain areas appear outdated and the quality and availability of services, such as swimming pool access and breakfast offerings, often fall short. The cleanliness of the hotel has also been questioned with some guests describing it as below the expected standard of a four-star establishment.
In particular, the price point has been a major point of contention. Guests frequently mention that the cost does not match the quality and level of service provided, making the stay feel overpriced. Although some aspects, like the maintenance of common areas and the hotel's overall functionality, have received positive mentions, they have not been enough to outweigh the overarching sense of unmet expectations.
Ultimately, while the Newport Bay Club might have the appearance and label of a four-star hotel, many guests feel it fails to meet the standards typically associated with this rating.
Located in a prime location, Disney Newport Bay Club offers a variety of amenities that cater to business travelers. The hotel features well-organized, clean floors and provides satisfactory accommodation for those on business trips. For meetings and seminars, on-site conference rooms and business center facilities are available to ensure that all professional needs are met. The hotel has clean organized spaces that are ideal for business meetings and conference facilities support the requirements of business events.
Though the hotel is primarily known as a family-oriented destination, it still manages to offer basic business services. However, it's worthwhile to note that some guests found the response time to be slow and mentioned that the resources available for business purposes could be limited. Improvements could be made in accommodating business-run activities and enhancing specific business packages. Despite these few drawbacks, its cleanliness, conference amenities and overall satisfactory accommodation make it a potentially good choice for business travelers in need of a pleasant and functional place to stay.
The outdoor pool at Disney Newport Bay Club receives mixed feedback from guests. Many appreciate the clean and well-organized facilities, describing the outdoor pool area as offering great relaxation opportunities. The beautiful exteriors and common areas around the pool add to the overall appeal. Additionally, the availability of both indoor and outdoor swimming options provides versatile enjoyment for visitors. However, some guests noted that the outdoor pool is poorly maintained and can be very cold, especially during winter. There are mentions of the outdoor pool being closed on certain occasions, even when the weather seemed appropriate for it to be open. Generally, when operational, the pool is considered an ideal spot for relaxation and is often used by guests.
The indoor pool at Disney Newport Bay Club has received numerous positive remarks from guests. It is often described as amazing, fantastic and beautiful. Guests appreciated the cleanliness and organization of the indoor pool facilities with many finding it to be a great and reassuring place to swim. The pool's indoor and outdoor combination adds to its appeal. Large pool dimensions and the possibility to take pictures with beloved Disney characters like Mickey and Pluto enhance the overall experience. Some minor criticisms included a noticeable chlorine smell, communal showers, an uncomfortable footbath and occasional accessibility issues. Despite these downsides, the general sentiment about the pool is very positive and it is regarded as a significant highlight of the hotel.
Disney Newport Bay Club offers an enchanting stay with a mix of luxurious elements, despite some noted shortcomings. The beautiful interior decor and the meticulously maintained outdoor setting give the hotel a chic and upscale ambiance. Guests often describe the layout as luxurious and the high-end service adds to the feeling of indulgence. The top-notch pool and well-maintained facilities contribute to an overall luxurious vibe, making it a very good hotel for many visitors.
The hotel features luxury rooms and themes that provide a fairy tale-like experience, complete with pleasant decor and a high-standing compared to other accommodations. Additionally, housekeeping keeps the rooms clean, enhancing the luxurious feel. An exceptional experience is reflected in the superior service, friendly concierge and the availability of room upgrades to executive levels.
However, some guests feel that the hotel falls short of being a true 4-star establishment. Criticisms include outdated furniture, a lack of room service for guests not staying on the 7th floor and the absence of midday food or snack outlets, which some find outrageous for a purported luxury facility. Additionally, certain rooms are reported to have an old smell and amenities might feel insufficient given the price point.
Despite these drawbacks, the overall experience at the Disney Newport Bay Club can be quite pleasing, especially for those drawn to its luxurious feel and fairy tale atmosphere.
Location Show Map
Location
The proximity of the hotel to Disney Village and the parks is one of its most praised features. Guests appreciate the "perfect location" that enables quick access to all major attractions, including restaurants and other amenities within the Disney bubble. The availability of free shuttles to the parks further enhances the convenience for those who prefer not to walk. This accessibility makes it easy to take advantage of early park entry, a specific perk for Disney hotel guests.
The stunning setting of the hotel with beautiful views of the lake, adds to the overall appeal. The well-maintained common areas and the inviting atmosphere make it an appealing choice for families and couples alike. Additionally, guests note the friendly and helpful staff, enhancing the overall experience.
Whether traveling by train or driving, the hotel is easy to access, underscoring its convenience. Moreover, the proximity to other attractions such as Val D'Europe provides additional options for dining and shopping.
In essence, Disney Newport Bay Club offers an unbeatable location for those looking to maximize their Disney experience, combining a beautiful setting with all the benefits of being at the heart of the Disney universe.
Breakfast
However, the high cost of breakfast is a recurring concern. At 28 euros for adults and 23 euros for children, numerous guests find it excessively expensive and argue that the quality and variety do not justify the price. Some reviews criticize the breakfast as being not up to four-star standards with issues like lukewarm hot dishes, lack of fresh vegetables and low-quality offerings compared to the cost.
The hotel’s breakfast buffet is also reported to be chaotic and crowded, resulting in long wait times and organizational issues. Despite these drawbacks, those who stayed at the Compass Club felt the experience there was worth the price. Overall, while the breakfast has its commendable aspects, many guests believe the price-performance ratio needs improvement.
Dinner
However, there are significant drawbacks. Some guests note that the restaurants close very early, making dining options limited, especially for children. The quality and variety of the food do not always match the high prices with some finding the food mediocre or poor quality and exorbitantly priced. Reservations can be difficult to secure, often requiring advanced booking and the long wait times can be off-putting. Additionally, some guests encountered issues with room service availability and the inconvenience of not being able to charge meals to their room.
While some guests enjoyed the dining experience and found the food tasty, others feel the overall dining experience at Disney Newport Bay Club falls short with high costs and inconsistent food quality among the key concerns.
Rooms
However, there are consistent mentions of the rooms being outdated and in need of renovation. Reports of old furnishings, malfunctioning equipment and cleanliness issues are common with some guests noting unclean items like stained bathtubs, worn duvets and dusty carpets. Several visitors found their rooms to be far from the reception and elevators, requiring long walks through the hotel’s corridors.
Soundproofing appears to be a significant issue, as many guests reported being disturbed by noises from adjacent rooms and hallways. Additionally, the lack of amenities such as mini-bars, refrigerators and adequate toiletries was noted by several reviewers. Issues with room temperature control, ranging from overly hot to uncomfortably cold spaces, also detracted from some guests' experiences.
Despite these drawbacks, when upgrades were made, guests were pleasantly surprised, finding the upgraded rooms spacious and well-decorated with thoughtful touches such as small gift bags and chocolates. Overall, while the Newport Bay Club provides a comfortable stay with large rooms and a convenient location, there remains considerable room for improvement in terms of maintenance, cleanliness and modernization.
Beds
However, the size of the beds garners frequent criticism. Numerous guests point out that the beds are small, especially for couples and some even find them uncomfortably narrow. There are also mentions of issues with bed maintenance, including squeaky beds, torn linens and inadequate cleanliness, such as stained sheets and poorly maintained bedding.
Overall, while the comfort level of the beds themselves is often appreciated, there’s a clear call for improvement in bed size, cleanliness and maintenance to fully satisfy the discerning guests visiting this conveniently located Disney property.
Cleanliness
Housekeeping staff received mixed feedback: while some guests praised their efficiency and daily cleaning routines, others expressed disappointment with lapses in service, such as missed cleanings and overlooked details like cobwebs and dust in rooms. Specific issues like dirty bathrooms, mold and stained linens were mentioned, suggesting that the hotel could improve its attention to these areas.
Public areas like the dining spaces and utility rooms were often described as clean, but issues such as dirty pools, dusty corridors and grime in some locations detracted from the overall experience for some guests. Despite these cleanliness challenges, the hotel's location and the general upkeep of the grounds were appreciated by many.
In summary, while the Disney Newport Bay Club maintains a generally clean and welcoming environment, focusing on improving the consistency and thoroughness of its cleaning services could enhance guest satisfaction further.
Staff
However, some reviews pointed out inconsistencies in staff behavior and responsiveness. A few guests found some staff members to be inattentive, rude or overwhelmed, which negatively impacted their experience. Issues such as long wait times at reception, unhelpful personnel and lapses in communication were noted by several visitors.
Despite these occasional lapses, many guests felt the overall experience with the staff at Disney Newport Bay Club was positive, emphasizing the kind and smiley nature of most employees. The staff's effort to accommodate guests' needs efficiently was appreciated, as well as their general competence and readiness to assist, which contributed to a welcoming atmosphere. Overall, the level of service from the staff significantly enhanced many guests' stays at the hotel.
Wi-Fi
Gym
Pool
However, there were notable concerns as well. Multiple guests reported issues with water temperature, finding the pool water unexpectedly cold, which affected their overall enjoyment. Cleanliness was another recurring complaint with some reviewers mentioning a dirty poolside floor and a need for the pool and changing rooms to be updated and renovated. The occasional closure of the pool without notice left some guests disappointed and the lack of compensation for these closures exacerbated their dissatisfaction.
Despite these issues, when the pool was accessible and well-maintained, it was described as magnificent and perfect for both young and old. The availability of amenities like towels and a spa pool contributed positively and the pool's large size was a hit among families. Overall, while the Disney Newport Bay Club's pool has its high points, guests should be prepared for possible inconsistencies in water temperature, cleanliness and operational hours.
Parking
However, the hotel also faces some criticism regarding parking. Specific parking lots can be overcrowded and there are comments about the parking lot being too small with not enough parking spots available. Some guests mentioned insufficient lighting in the parking area and there is also feedback about the high cost associated with certain parking spaces.
Overall, while the parking at Disney Newport Bay Club is considered convenient and plentiful by many, there is room for improvement, particularly in managing overcrowded lots and providing better signage and lighting.
EV charging stations
Family
The hotel offers several family-friendly amenities, including a coloring room for kids and a comfortable setup for families of various sizes. Many reviews highlight the spacious and comfortable rooms, perfect for accommodating two adults and three children, though there are occasional mentions of some inconveniences with family room sizes and drawer functionality.
Guests appreciate the Disney magic infused throughout the hotel's decor, drawing inspiration from fairy tales which adds to the overall charm. The kindness and attentive attitude of the staff also contribute significantly to a pleasant stay, ensuring that families feel well-cared for.
The hotel's location close to Disneyland enhances its appeal, providing easy access to the park and shuttle services that are convenient for children. The buffet and dining options, while sometimes noted as expensive, are well-suited for family needs with breakfast being a highlight for picky eaters.
However, there are areas where the hotel can improve, such as increasing the variety of evening entertainment for both adults and children and ensuring that family services and amenities meet the expectations set by its high-end status. Despite these minor drawbacks, Disney Newport Bay Club remains a magical and memorable choice for a family vacation, promising fun and enjoyable moments for everyone.
Golf
4 Star
The property's aesthetic and standards in certain areas appear outdated and the quality and availability of services, such as swimming pool access and breakfast offerings, often fall short. The cleanliness of the hotel has also been questioned with some guests describing it as below the expected standard of a four-star establishment.
In particular, the price point has been a major point of contention. Guests frequently mention that the cost does not match the quality and level of service provided, making the stay feel overpriced. Although some aspects, like the maintenance of common areas and the hotel's overall functionality, have received positive mentions, they have not been enough to outweigh the overarching sense of unmet expectations.
Ultimately, while the Newport Bay Club might have the appearance and label of a four-star hotel, many guests feel it fails to meet the standards typically associated with this rating.
Business
Though the hotel is primarily known as a family-oriented destination, it still manages to offer basic business services. However, it's worthwhile to note that some guests found the response time to be slow and mentioned that the resources available for business purposes could be limited. Improvements could be made in accommodating business-run activities and enhancing specific business packages. Despite these few drawbacks, its cleanliness, conference amenities and overall satisfactory accommodation make it a potentially good choice for business travelers in need of a pleasant and functional place to stay.
Outdoor Pool
Indoor Pool
Luxury
The hotel features luxury rooms and themes that provide a fairy tale-like experience, complete with pleasant decor and a high-standing compared to other accommodations. Additionally, housekeeping keeps the rooms clean, enhancing the luxurious feel. An exceptional experience is reflected in the superior service, friendly concierge and the availability of room upgrades to executive levels.
However, some guests feel that the hotel falls short of being a true 4-star establishment. Criticisms include outdated furniture, a lack of room service for guests not staying on the 7th floor and the absence of midday food or snack outlets, which some find outrageous for a purported luxury facility. Additionally, certain rooms are reported to have an old smell and amenities might feel insufficient given the price point.
Despite these drawbacks, the overall experience at the Disney Newport Bay Club can be quite pleasing, especially for those drawn to its luxurious feel and fairy tale atmosphere.
Yes, Disney Newport Bay Club has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Disney Newport Bay Club.
No, Disney Newport Bay Club doesn't allow dogs.
Yes, parking facilities are available at Disney Newport Bay Club.
Yes, Disney Newport Bay Club has a gym.
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