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Summary of reviewsDisney Newport Bay Club's reviews paint a largely positive picture, especially when emphasizing its standout features like location and service.
Strategically located within the Disney complex, the hotel provides easy access to Disneyland Paris and Walt Disney Studios parks via scenic walks along the lake promenade. Guests frequently commend the convenience of its location, enhanced by free shuttles and proximity to Disney Village, making it ideal for enjoying early park entry and other Disney amenities. The picturesque setting and well-maintained grounds further add to its charm, appealing to both families and couples.
Breakfast at the hotel garners mixed feedback. Many appreciate the quality and variety, particularly the delicious pastries and salmon. The staff's friendliness and the convenience of room service are also noted. However, several guests find the cost prohibitive and feel the quality doesn't justify the price with some criticizing the chaotic and crowded atmosphere of the buffet.
Dinner experiences also reflect a blend of positive and negative comments. The buffet at Cape Cod and food at the Yacht Club restaurant are praised for variety and quality. However, challenges include early restaurant closures, high prices, inconsistent food quality and difficulty securing reservations.
Guest rooms receive compliments for their spaciousness and comfort with many enjoying beautiful lake views and the quiet ambiance. However, consistent mentions of outdated decor, malfunctioning equipment and cleanliness issues suggest areas needing improvement, including soundproofing and amenities like mini-bars and adequate toiletries.
Cleanliness across the hotel brings mixed reviews. While many guests find the rooms and public areas satisfactory and well-maintained, lapses in housekeeping and specific cleanliness issues in rooms and pools are noted.
Staff at Disney Newport Bay Club largely receive high praise. Most guests describe the staff as friendly, welcoming and efficient, despite occasional reports of inattentiveness or rudeness.
The WiFi service at the hotel is a common point of critique with many guests experiencing slow speeds and unreliable connections. Some reviews mention the lack of free WiFi, adding to the dissatisfaction.
Reviews of the gym suggest it is clean but inadequately equipped, often unavailable or out of order. However, other wellness facilities like the sauna and hammam provide additional options.
The pool area offers both positive experiences and notable drawbacks. While the size and design are praised, issues like cold water temperatures, cleanliness concerns and unexpected closures detract from the enjoyment for some guests.
Parking at the hotel is generally convenient and plentiful with free parking appreciated by many. However, overcrowded lots and insufficient lighting are areas needing attention.
Electric vehicle (EV) charging facilities receive mixed feedback with some stations reportedly not working and a need for designated parking spots.
Overall, Disney Newport Bay Club shines with its prime location and friendly staff, offering a comfortable stay with room for improvement in certain amenities and services.
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