Vila Gale Sintra 6.1 km from Cheleiros
Hotel in Sintra
8.5
Very Good
From $144
From $144
5-Star Hotel
This 5-star hotel features an innovative health concept designed for families. It is located in Várzea de Sintra, a few minutes' drive from Sintra's town center. It is popular with guests and offers modern amenities.
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Summary of reviews related to the '5 Star' categoryVila Gale Sintra, while advertised as a five-star resort, appears to not meet the high expectations typically associated with such a rating. Guests frequently cite it as falling short, more in line with a three or four-star hotel. Many have pointed out the lack of basic amenities and services that are standard for five-star accommodations, such as adequate spa facilities, sufficient meal quality and attentive service.

Despite the hotel's claims, many visitors found the overall experience to be disappointing, noting that facilities and details often did not live up to the five-star promise. Specific complaints included low water pressure in showers, a lack of room amenities and not providing enough room keys. The breakfast, although sometimes praised, was generally regarded as lacking the variety and quality expected from a high-end hotel. Dinner offerings were similarly criticized.

Service quality was another recurring issue with guests describing the staff as lacking empathy and professionalism, which detracted from the expected five-star service standards. On a positive note, some guests mentioned good cleanliness and the attentiveness of the staff at the pool. The hotel also received compliments for its views and the quality of maintenance of rooms and interiors.

In summary, while Vila Gale Sintra has potential and certain redeeming qualities, it does not consistently deliver the high standards and luxurious experience expected of a five-star resort. Travelers may find better value and satisfaction in opting for accommodations elsewhere in Sintra or adjusting their expectations accordingly.
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Quinta Da Fera Caneças 7.2 km from Cheleiros
Villas in Odivelas
10
Excellent
Info Categories
5-Star Villas


Villas with Swimming Pool

Outdoor Pool  


Villas with Free Wi-Fi


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9.0
Excellent
5-Star Hotel
This 5-star hotel offers unique amenities such as a hot tub, snooker table, BBQ facilities, PS5, sauna, and gym. It is set in a 17th-century palace. The hotel offers an airport shuttle.
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Lawrences Hotel 7.7 km from Cheleiros
Hotel in Sintra
8.5
Very Good
From $115
From $115
5-Star Hotel
Located in the heart of Sintra, this 5-star hotel offers opulent guest rooms with high ceilings, big beds, and polished floors. It provides gorgeous views and a regional restaurant. It is known for its romantic rooms and friendly service.
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Valverde Sintra Palácio de Seteais - The Leading Hotels of the World 7.8 km from Cheleiros
Hotel in Sintra
9.1
Excellent
From $257
From $257
5-Star Hotel
More than just a five-star hotel, a romantic and luxurious palace which will take you back to the days of the architecture and elegance of the XVIII century.
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Summary of reviews related to the '5 Star' categoryIf you're looking for the highest level of hospitality during your travels to Sintra, the Tivoli Palacio de Seteais is the place to be. This five-star hotel boasts beautiful historic rooms with comfortable beds, ensuring a luxurious and perfect stay. Guests rave about the exceptional service received throughout their journey back in time. Though the dinner didn't quite reach the level of a five-star meal, the top-notch breakfast and attention to detail more than made up for it. This hotel truly offers a pampering retreat fit for royalty, making it one of the best hotels in which to stay in the area. The location is unbeatable with stunning views of Poco Iniciation and the surrounding landscapes. The Tivoli Palacio de Seteais is a truly exceptional hotel in every aspect, making for an unforgettable experience.
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Immerso Hotel, a Member of Design Hotels 9.3 km from Cheleiros
Hotel in Ericeira
8.9
Excellent
5-Star HotelSummary of reviews related to the '5 Star' categoryImmerso Hotel, a Member of Design Hotels truly lives up to its reputation as a five-star luxury accommodation. Guests have had an exceptional and truly fantastic experience during their stay with some even going as far as to say that it was the best hotel experience of their life. The hotel's chic style and cool ambiance have impressed all who have stayed there. Facilities and services provided by the hotel are nothing short of amazing; from the rooms and amenities to the staff's hospitality, everything is top-notch. It is without a doubt one of the best hotels that guests have ever visited. Whether you're looking for a romantic getaway, solo adventure or family vacation, Immerso should be on the top of your list.
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Penha Longa Resort 9.8 km from Cheleiros
Hotel in Sintra
9.2
Excellent
From $352
From $352
5-Star Hotel
This 5-star resort is nestled within the Sintra-Cascais Natural Park, incorporating a 14th-century monastery. It features a 27-hole championship golf course, family-focused activities, and multiple dining experiences, including Michelin-starred restaurants. The resort offers luxurious rooms and suites with views of the park and golf course.
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Summary of reviews related to the '5 Star' categoryPenha Longa Resort is an extraordinary and luxurious five-star hotel, located in a fantastic venue that offers exceptional service and facilities. The hotel has a 5-star standard with top-notch amenities such as a 5-star pool and golf course. The staff is friendly and helpful, providing excellent service that is expected from a luxury 5-star hotel. However, some guests reported that the TV or movie service is lacking with only generic local channels, which does not meet the expectations of a 5-star resort. Furthermore, guests should be aware that some services are expensive, such as renting a golf cart for 30€/h. Despite these minor issues, Penha Longa Resort remains a top-notch, perfect place to stay for a great experience that is worth recommending.
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Dolce CampoReal Lisboa 10.7 km from Cheleiros
Resort in Turcifal
8.9
Excellent
From $134
From $134
5-Star ResortSummary of reviews related to the '5 Star' categoryDolce CampoReal Lisboa is a fabulous 5-star resort with exceptional facilities and services. Guests rave about the superior quality and professionalism of the staff, who are incredibly friendly and attentive. The hotel is beautifully designed and decorated with spacious and clean deluxe king suites. While some guests feel that certain aspects could be improved, such as the coffee maker and shortage of staff during dinner, overall the hotel is exceptional. The breakfast is decent but could be better, according to some guests. The only negative comments are about small details such as a raised area on the carpet or peeling wallpaper, which some feel shouldn't happen in a 5-star hotel. Despite some minor issues, most guests agree that Dolce CampoReal Lisboa is a great place to stay and enjoy luxurious surroundings.
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Aethos Ericeira 11.1 km from Cheleiros
Hotel in Ericeira
9.1
Excellent
5-Star HotelSummary of reviews related to the '5 Star' categoryAethos Ericeira receives commendations for its meticulously planned environment, which successfully creates a five-star experience. Many guests appreciate the luxurious atmosphere that the hotel exudes, suggesting it genuinely deserves its five-star rating. However, opinions regarding service vary; some reviews highlight a gap between expectations and reality, noting that certain staff do not consistently offer the level of assistance anticipated in a high-end establishment. Reports of staff shortages and inconsistent interactions suggest room for improvement in service delivery, with some guests feeling it falls short of the property's high price point. Additionally, enhancing guest convenience through better access to facility information, such as pool, gym, and spa hours, might positively impact the overall experience. Despite some mixed feedback, guests generally express satisfaction, emphasizing there is nothing significant to dislike. Overall, while Aethos Ericeira is celebrated for its ambiance and planning precision, refining service consistency could further strengthen its reputation.
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Dream Guincho 11.9 km from Cheleiros
Hotel in Alcabideche
Info Categories
5-Star Hotel


Dog Friendly Hotel


Hotel with Parking


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Corinthia Lisbon 13.5 km from Cheleiros
Hotel in Lisbon
9.1
Excellent
From $263
From $263
5-Star Hotel
This hotel offers a tranquil place to stay in Lisbon. The Longevity Spa has hydrotherapy, a beauty and wellness centre and a panoramic gym. It also provides free wi-fi and aims to please business clients and leisure travellers.
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Summary of reviews related to the '5 Star' categoryThe Corinthia Lisbon is a luxurious 5-star hotel that offers an exceptional experience to its guests. The staff is very friendly and always ready to help, making the stay perfect. The hotel is beautiful and modern with attention to detail throughout the property. The amenities and facilities are outstanding, making it a great place to stay. However, there were a few negative reviews that mentioned the hotel needs improvement in some areas to meet the standards of a 5-star hotel. Overall, it is a comfortable and luxurious hotel that is definitely worth staying in when visiting beautiful Lisbon.
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Palácio Estoril Hotel, Golf & Wellness 13.5 km from Cheleiros
Hotel in Cascais
8.8
Excellent
From $187
From $187
5-Star Hotel
This hotel offers a classic luxury experience with a focus on golf and wellness. It is known for its historical significance and elegant ambiance, providing a relaxing retreat with top-notch amenities.
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Summary of reviews related to the '5 Star' categoryPalácio Estoril Hotel, Golf & Wellness is a luxurious, classic traditional 5-star hotel located in a historical building. Guests enjoy exceptional facilities and services with everything they could possibly need. The friendly staff make every effort to ensure a pleasant stay, resulting in a superb and enjoyable experience. While some guests found the breakfast buffet mediocre for a 5-star hotel, others found it excellent. Overall, the hotel is a fantastic, ritzy experience with a fascinating history and great location. A delightful stay in a palace exceptionnel that is perfect for a 5-star stay. However, there were some negative reviews; for example, some found the hotel way overrated and in need of care. Despite this, the majority of guests agreed that the hotel deserved its 5-star rating.
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Vila Gale Collection Palácio dos Arcos 13.6 km from Cheleiros
Hotel in Oeiras
8.9
Excellent
From $224
From $224
5-Star HotelSummary of reviews related to the '5 Star' category'Vila Gale Collection Palácio dos Arcos' has received mixed reviews, particularly concerning whether it meets the expectations of a five-star rating. While guests have appreciated the comforts the hotel offers, some believe it falls short of the established five-star criteria, particularly in areas such as breakfast service and some minor refinements. The breakfast has been described as limited and sometimes not meeting the standard anticipated from a hotel of this caliber. Additionally, there is feedback suggesting that not all staff members provided the level of service expected in a five-star establishment. Although the hotel is deemed comfortable and provides various amenities, areas for improvement have been highlighted to align fully with the five-star experience.
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InterContinental Cascais-Estoril by IHG 13.7 km from Cheleiros
Hotel in Estoril
9.2
Excellent
From $199
From $199
5-Star Hotel
This hotel provides excellent hospitality and modern amenities. It is well-located for exploring both Cascais and Estoril, offering a comfortable stay with beautiful views.
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Summary of reviews related to the '5 Star' categoryLooking for a luxurious getaway to Cascais-Estoril? Look no further than the InterContinental, the perfect choice for those seeking a 5-star experience. Guests rave about the hotel's location, situated right on the water's edge. The service is exceptional with attentive staff who go above and beyond. The rooms are equipped with everything you need, offering large terraces with stunning sea views. While some guests did mention cleanliness issues, the hotel management acted quickly to resolve the issue and even offered a discount on their bill. One guest did note that some rooms can be noisy due to connecting doors, but overall, the hotel provides a perfect retreat, described as a "small paradise" and "simply excellent" by many of its guests. Just be aware that the price tag may be a bit steep for some and amenities in the rooms could be more plentiful. All in all, the InterContinental Cascais-Estoril offers an unforgettable experience that will have you recommending it to all your friends and family.
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Estoril Vintage Hotel 13.9 km from Cheleiros
Hotel in Estoril
9.7
Excellent
5-Star Hotel
This hotel provides a vintage charm with modern comforts. It offers a unique and stylish experience, perfect for those seeking a distinctive stay in Estoril.
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VIP Grand Lisboa Hotel & Spa 13.9 km from Cheleiros
Hotel in Lisbon
7.9
Good
From $117
From $117
5-Star HotelSummary of reviews related to the '5 Star' categoryThe VIP Grand Lisboa Hotel & Spa, often promoted as a five-star establishment, seems to struggle in meeting the high expectations associated with this rating. Many guests feel the hotel falls short of the five-star standard with frequent mentions indicating that it is more akin to a 4-star or even a 3-star hotel. Despite the promise of luxury, several reviews highlight that the facilities and services do not align with what's expected from a premium hotel.

Complaints range from small and inadequately cleaned rooms to outdated furniture and scratched floors. Additionally, basic amenities such as tea or coffee makers are missing from the rooms. The service quality and attention to detail are also areas of concern with guests noting impolite staff and inconsistent housekeeping. Furthermore, the breakfast, though varied, did not stand out as exceptional.

While some guests did appreciate the quality of the beds and found certain aspects satisfactory, the overall consensus is that the hotel does not deliver the five-star experience it advertises. It's suggested that the hotel needs significant improvements to truly merit its current rating and pricing.
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Hotel Cascais Miragem Health & Spa 13.9 km from Cheleiros
Hotel in Cascais
9.2
Excellent
From $230
From $230
5-Star Hotel
Ideally located in front of the Atlantic Ocean, this hotel provides stunning views of Estoril and Cascais Bay. It features a health & spa, offering a tranquil and elegant experience suitable for both business and leisure travelers.
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Summary of reviews related to the '5 Star' categoryThe Hotel Cascais Miragem Health & Spa ticks all the boxes for a luxurious and exceptional stay. The stunning hotel provides truly exceptional service, making guests feel truly pampered. Although some guests felt the breakfast lacked 5-star quality, the hotel offers great facilities and overall, it is considered a true 5-star option. The staff is attentive and ensures everything is perfect for guests during their stay. The Hotel Cascais Miragem Health & Spa is a first-class hotel that genuinely lives up to its 5-star rating.
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Hotel Fortaleza do Guincho Relais & Châteaux 14.0 km from Cheleiros
Hotel in Cascais
9.3
Excellent
From $178
From $178
5-Star Hotel
Located on Guincho Beach, this five-star hotel offers beautiful rooms and suites with elegant furnishings and ample space. It features a Michelin-starred restaurant, terraces, and pools, providing perfect views and access to water sports.
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Summary of reviews related to the '5 Star' categoryWelcome to Hotel Fortaleza do Guincho Relais & Châteaux, a Michelin Star property highly recommended for a fabulous stay. This superb hôtel-château, located by the sea with a beautiful sandy beach just a few meters away, offers excellent service and a great breakfast. The Michelin* restaurant is exceptional and a must-visit. However, some guests felt that the rooms were small and not up to par with other 5-star hotels. Additionally, the staff could use some improvement to live up to the Relais & Châteaux standards. Despite these small issues, guests still enjoyed a beautiful and peaceful stay at this exceptional hotel with an incredible cliffside location and ocean views.
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The Albatroz Hotel 14.2 km from Cheleiros
Hotel in Cascais
9.3
Excellent
From $171
From $171
5-Star Hotel
This luxury chic hotel is situated on a rocky outcrop between sandy coves, offering beautiful sea views and private balconies. It provides an excellent pool, restaurant, and direct beach access, ideal for active beach holidays.
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Summary of reviews related to the '5 Star' categoryThe Albatroz Hotel is often praised for its five-star status, being described as reasonably priced for a luxurious experience. Many guests have highlighted that the hotel delivers on five-star standards with some even calling it a true 5-star and worthy of a grand 5-star rating. The service provided is often noted as being five-star worthy with special mention of the staff’s great attention, aligning with what one would expect from a high-end hotel.

However, there are mixed opinions about the hotel fully meeting five-star expectations. While some reviews commend the hotel as definitely a 5-star and regal 5-star, others feel it falls short of this level, citing issues like cleanliness not being up to par. Despite these critiques, the hotel's overall condition and affordability contribute to a generally positive impression, making it highly recommended for a five-star experience.
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Hotel Real Palacio 14.4 km from Cheleiros
Hotel in Lisbon
8.2
Very Good
From $145
From $145
5-Star Hotel
Housed in a restored palace, this hotel features elegant rooms and a tranquil atmosphere. It offers a luxurious experience with its historical charm and modern amenities.
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Summary of reviews related to the '5 Star' categoryHotel Real Palacio has garnered mixed reviews from guests regarding its five-star rating, facilities and services. Many guests felt that the hotel falls short of the five-star standard it claims, suggesting it is more accurately a three or four-star establishment. The decor and furniture are often described as outdated and specific issues such as dirty carpets, broken plugs and stained bathrobes were mentioned, detracting from the overall experience.

Guests have pointed out that the breakfast service, located in the basement, was crowded and mediocre, far from what is expected of a hotel of this caliber. Room service and other facilities like the spa and fitness center were noted to lack the attention to detail and luxury associated with five-star hotels. Long queues and unavailability of rooms upon arrival further contributed to dissatisfaction.

However, there were a few bright spots with some guests appreciating the cleanliness of the hotel and the staff's excellent service. Despite these positive remarks, the overwhelming consensus is that Hotel Real Palacio does not live up to its advertised five-star rating, leaving many guests feeling it is over-promised and under-delivered.
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