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The Westin Chattanooga

Chattanooga , 801 Pine Street (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin Chattanooga is a luxurious and beautiful property located in the heart of downtown Chattanooga, making it an ideal choice for travelers looking to explore the city. Guests have praised the hotel for its convenient and walkable location with numerous restaurants and attractions in close proximity. The breakfast experience is memorable with delicious and fresh meals served in a beautiful restaurant on-site. The dinner experience received mixed reviews, but the food was described as delicious and the Italian cuisine was particularly praised. The rooms are spacious, beautiful and clean with comfortable beds that are perfect for a comfortable stay. The property and rooms were described as extremely clean with excellent customer care and accommodating and friendly staff. The pool area is fantastic with overwhelmingly positive reviews from guests. The valet parking service is excellent and efficient, but some guests found the $20 a day charge to be inconvenient. The bedding is comfortable and luxurious with soft linens and super-soft pillows. Overall, The Westin Chattanooga is a great place to stay for a luxurious and comfortable experience.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Executive Suite, 1 King The double room offers air conditioning. The unit has 1 bed.

Guest room, 2 Queen, City view The double room offers air conditioning and city views. The unit offers 2 beds.

Hospitality Suite, Alternate bed: Murphy/wall bed The double room features air conditioning. The unit has 1 bed.

Guest room, 1 King, City view The double room offers air conditioning and city views. The unit has 1 bed.

About The Westin Chattanooga

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Guest Reviews

8.8

Excellent

Location

The Westin Chattanooga is a beautiful property located in the heart of downtown Chattanooga. Guests have praised the hotel for its convenient and walkable location with numerous restaurants and attractions in close proximity. The location is also noted for its cleanliness and lovely views. While parking is not included, guests appreciate the convenience of being able to explore the city by foot. Overall, the hotel and its location are considered superb, making it an ideal choice for travelers looking to explore Chattanooga.

Breakfast

The Westin Chattanooga provides a breakfast experience to remember. Delicious and fresh meals are served in a beautiful restaurant on-site and there's even a grab-and-go marketplace for those on-the-go. While some guests experienced a little chaos or grumpiness from breakfast personnel, the majority of guests had great service from amazing servers. Whether you enjoy fresh toast with fruit or poolside snacks, the breakfast menu has something for everyone. Don't worry about incorrect orders or cold food - the staff will make it right and breakfast is perfect overall.

Dinner

Guests had mixed reviews about the dinner experience at The Westin Chattanooga. While some gave a resounding "thumbs up," others had less positive experiences. The food was described as delicious and the Italian cuisine was particularly praised. However, some guests reported that the restaurant lacked a menu that appealed to everyone and that certain desired items were missing. Service was also a point of contention for some with poor service and long wait times reported. One guest even had an issue with a waiter changing their tip amount. Despite these negative experiences, there were still guests who enjoyed their meals at the hotel's restaurant and bar. Overall, there seems to be room for improvement in terms of menu options and service, but the food received positive reviews from many guests.

Rooms

The Westin Chattanooga offers spacious, beautiful and clean rooms with comfortable beds that are perfect for a comfortable stay. Although some areas of the hotel could use updating, the property and rooms are extremely clean and up to date. Most rooms feature city views and some guests loved the floor-to-ceiling windows that let in plenty of natural light. The hotel provides excellent customer care and the staff is accommodating and friendly. Guests can enjoy the comfortable lobby area and the nice view of the city from the room. Amenities include valet service, updated showers, cozy robes and comfortable linens. Overall, the rooms are beyond clean and comfortable, but a few guests reported issues with old towels or stained sheets. While some guests found the prices a bit high, most found the rooms worth it.

Beds

If you're looking for a comfortable bed on your next trip to Chattanooga, look no further than The Westin. Guests rave about the hotel's bedding with many describing the beds as "comfortable," "comfy," and "amazing." And it's not just the mattresses that earn high marks; visitors also appreciate the soft linens and super-soft pillows. Of course, not every guest had a perfect experience - some reported uncomfortable pillows or stained bedding. But overall, it's clear that The Westin Chattanooga takes guest comfort seriously with cozy beds that will help you get a great night's sleep.

Cleanliness

Guests have raved about the luxurious and beautiful Westin Chattanooga hotel, noting that it is wonderful in every aspect. The property and rooms were described as extremely clean with some reviewers emphasizing that it was beyond clean and had a 100% perfect level of cleanliness. The staff was also commended for being friendly and helpful, making guests feel welcome at all times. Although some guests noted issues with cleanliness, such as mold in the shower or stains on the sheets, these cases were exceptions rather than the norm. Overall, guests felt that the hotel was a nice and quiet place to stay with modern and spacious rooms that were both comfortable and clean.

Staff

Guests at The Westin Chattanooga consistently have great things to say about the staff of the hotel. Many describe them as super friendly, nice and amazing. From valet to front desk to restaurant, the staff is always helpful and accommodating. Guests mention specific individuals who provided exceptional service, such as KiKi at the front desk and Sunny at the restaurant. Overall, the staff is described as polite, professional and welcoming. Complaints about staff are rare and any negative experiences are usually outweighed by positive encounters with exceptional staff.

Pool

The Westin Chattanooga boasts a fantastic pool area that has received overwhelmingly positive reviews from guests. Visitors have loved the heated pool, outdoor space and private cabanas, as well as the gym and lobby located nearby. Many have specifically praised the rooftop heated pool and some have enjoyed spending their days lounging by the beautiful outdoor pool. Despite these positive comments, a few guests have mentioned that the pool can become congested and noisy and a small number of reviewers complained about dirty or stagnant water. Overall, however, the pool area is a hit with guests who are looking for a fun and relaxing time at The Westin Chattanooga.

Parking

According to guest reviews, The Westin Chattanooga offers valet parking for a fee. The valet parking service is excellent and efficient, making it super fast to retrieve your vehicle. However, some guests found the $20 a day charge to be inconvenient, while others didn't like the fact that self-parking isn't an option. You can either park on the street or in a pay lot away from the hotel if you prefer not to valet park. Some guests found that the access to their vehicle was inconvenient and they had to wait for the valet service sometimes. There was no signage indicating the parking rates and some guests felt the need to point that out. On the other hand, some guests appreciated the convenience of valet parking and tipped the valet attendants. Overall, guests had a mixed opinion about the parking service but appreciated the option to choose.

Luxury

If you're looking for a truly luxurious getaway, look no further than The Westin Chattanooga. Guests have raved about the fancy, beautiful property, from the stunning building to the overall great facility. Everything you could think you need is available to you at this amazing hotel - not to mention the fantastic restaurant. You'll feel pampered and relaxed during your stay, as everything was great and very luxurious. Don't wait - book your stay at The Westin Chattanooga today for the ultimate indulgent experience.

Yes, The Westin Chattanooga has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at The Westin Chattanooga.

Yes, The Westin Chattanooga welcomes dogs.

Yes, parking facilities are available at The Westin Chattanooga.

Yes, The Westin Chattanooga has a gym.

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