Entourage sur-le-Lac is a top-rated destination noted for its exceptional location, excellent amenities and welcoming atmosphere, making it an ideal choice for travelers seeking relaxation and adventure.
The hotel enjoys a stunning location at Lac Beauport, offering breathtaking lake and mountain views while providing easy access to attractions such as Le Relais ski center and Quebec City. Guests can indulge in numerous on-site activities including ice skating, kayaking, mountain biking and hiking. The serene lakeside setting offers a peaceful escape with the perfect blend of nature and urban convenience.
The rooms are frequently praised for their spaciousness, modern design and luxurious comfort. Beautifully decorated with conveniences such as kitchenettes and functional bathrooms, many rooms offer superb lake views, adding to the overall experience. The accommodations are described as clean, well-maintained and tastefully decorated, fostering a relaxing and homely atmosphere.
Despite some critiques, dining at the hotel generally receives positive feedback, especially for dinner. The restaurant's atmosphere and food quality are notable, though the limited and sometimes overpriced menu and slow service can be areas of improvement. Breakfast receives mixed reviews, lauded for its delicious à la carte and buffet options but noted for not being included, leading to concerns about cost and value.
Guests consistently commend the hotel's cleanliness with rooms and facilities described as spotless and well-maintained. However, some inconsistencies in cleaning services, such as occasional lapses in daily room cleaning, have been reported.
The staff at Entourage sur-le-Lac stand out for their exceptional service, professionalism and friendliness. Many guests highlight the staff's responsiveness and willingness to go above and beyond to ensure a comfortable stay, creating a warm and inviting atmosphere.
Families find the hotel particularly appealing due to its family-friendly amenities and various activities that keep children engaged. The game room and playroom, along with attentive staff and clean facilities, make for enjoyable family getaways.
While the WiFi service can be inconsistent, the gym receives high marks for its modern, well-equipped facilities. The outdoor pool, although smaller than expected, remains a popular feature, complimented by additional activities such as kayaking and a spacious hot tub.
Entourage sur-le-Lac is highly regarded for its comfortable bedding, especially in the main rooms, though sofa beds receive some criticism. Overall, it offers a high-quality, family-friendly resort experience that lives up to its four-star rating, making it a destination worth visiting for those seeking a blend of natural beauty, excellent amenities and a welcoming environment.
Hotel Port-Royal enjoys an enviable location in the heart of historic Old Quebec, making it an ideal base for exploring the area's charming streets, notable tourist attractions and vibrant dining and shopping venues. Guests appreciate its proximity to the cruise terminal, Place Royale, the Museum of Civilisation, Petit Champlain and various art galleries. Despite its central location, the hotel offers a peaceful environment, adding to the overall appeal for leisure travelers.
The breakfast experience at Hotel Port-Royal is generally well-received with many guests praising the delicious offerings at the hotel's restaurant, Taverne Louise. Specific dishes, like French toast, receive special mention for their tastiness. However, some guests have noted concerns about the added cost and limited variety of the à la carte menu. Options to have breakfast delivered to the room or to prepare breakfast in a kitchenette are appreciated by many.
Dinner at the Louise Tavern Wine Bar is highly acclaimed with diners enjoying both the quality of the food and the atmosphere. The restaurant offers a pleasing blend of environments, from lively to cozy and the service is consistently noted for its friendliness and efficiency. Being also popular with locals, the restaurant, along with other nearby dining venues, enhances the hotel's culinary reputation.
The rooms at Hotel Port-Royal are spacious and attractively decorated, blending modern conveniences with rustic charm. Features like kitchenettes, stone walls and large windows create a comfortable and inviting ambiance. Guests often mention the comfortable beds and well-equipped rooms with practical amenities. While the overall decor and cleanliness are praised, some guests noted issues with soundproofing and occasional maintenance needs.
Cleanliness is a strong point for Hotel Port-Royal with most guests describing the rooms and common areas as spotless and well-maintained. Although there are occasional reports of lapses in tidiness, these are generally seen as exceptions.
The staff at Hotel Port-Royal consistently receive high marks for their friendliness, professionalism and willingness to assist. The front desk team, in particular, is praised for providing detailed information and personal recommendations, enhancing the guest experience. The management's hands-on approach and dedication also contribute to the hotel's positive atmosphere.
While WiFi service has some issues with reports of slow and unreliable connections particularly in rooms away from the lobby, the hotel staff respond quickly to address any problems. Guests doing work meetings or needing strong connectivity might find this inconsistent service challenging.
The gym at Hotel Port-Royal is small and poorly equipped, not meeting expectations for guests looking for a substantial workout. In contrast, the parking situation, though convenient in location, faces criticisms regarding limited space and high costs, though it is valued for its proximity to the attractions.
For families, the hotel provides ample space and suitable amenities like kitchenettes and dining areas, creating a comfortable and practical environment. Its central location and welcoming atmosphere add to its appeal, although noise and limited menu options at the restaurant for children are minor drawbacks.
Nightlife around Hotel Port-Royal is vibrant with numerous bars, restaurants and entertainment venues nearby, contributing to an exciting stay. Despite the active evening scene, the hotel maintains a serene atmosphere, providing comfort without noise disruptions.
Overall, Hotel Port-Royal emerges as a favored choice for travelers seeking a blend of luxury, practicality and cultural immersion in Old Quebec.
Auberge Saint-Pierre is a charming heritage hotel located in the heart of Old Quebec, offering an exceptional location praised by reviewers. The hotel's prime spot provides easy access to a wealth of attractions, charming streets, shops, restaurants and the historic funicular. Guests enjoy the unique blend of old-world charm and modern amenities, making it a perfect base for both sightseeing and relaxation.
The breakfast at the hotel receives mixed reviews. While many appreciate the delicious offerings, including homemade jams and varied options, some criticize the lack of variety and the high price. Nonetheless, it remains a convenient choice for guests, although some suggest exploring local cafes.
The hotel's onsite restaurant, Il Matto, garners high praise for its Italian cuisine, particularly the pizza, pasta and calamari. The ambiance, enhanced by candlelight, contributes to a romantic dining experience. Though the menu is somewhat limited and on the pricier side, the quality of the food generally justifies the cost. Guests also appreciate the staff's assistance in ensuring a pleasant dining experience.
Rooms at Auberge Saint-Pierre are well-regarded for their beautiful decoration, comfort and cleanliness. Guests enjoy the cozy ambiance, comfortable beds and modern conveniences. However, some find the rooms smaller than expected and note occasional noise issues. Despite these minor drawbacks, the overall environment is stylish, clean and welcoming.
The hotel excels in cleanliness with guests frequently describing the rooms and common areas as spotless and well-maintained. The commitment to hygiene contributes to a comfortable and pleasant stay.
Staff at Auberge Saint-Pierre are consistently highlighted for their exceptional service. Guests appreciate the team's warmth, professionalism and helpfulness, enhancing the overall experience.
The WiFi service at the hotel has mixed reviews with some guests noting issues with speed and reliability. Despite this, other amenities like the complimentary coffee and tea machine in the lobby are appreciated.
Parking can be challenging with limited and remote options. However, the valet service, though expensive, is efficient and convenient. Public parking nearby offers a more affordable alternative.
The hotel is highly regarded for its family-friendly atmosphere with spacious suites, play areas and engaging activities for children. Staff are attentive and accommodating, making it an excellent choice for families.
Auberge Saint-Pierre's central location offers easy access to vibrant nightlife with numerous dining and entertainment options nearby. Guests can also enjoy free beverages and self-service wine and spirit taps at the hotel.
The beds at the hotel receive overwhelmingly positive feedback for their comfort and quality, contributing to a restful night's sleep.
Overall, Auberge Saint-Pierre is a top recommendation for travelers seeking a charming, comfortable and well-located hotel in Quebec City.
Auberge Saint-Antoine, a luxurious museum hotel in the heart of Old Quebec City, a UNESCO World Heritage Site, offers an authentic experience in Canada's historically rich district. Affiliated with the prestigious Relais & Châteaux association, the family-owned hotel overlooks the St. Lawrence River and provides easy access to top tourist attractions. The property features 95 unique rooms and suites, blending classic elegance, modern comfort and a range of exceptional amenities, including heated floors, private terraces, fireplaces, a 24-hour business center, valet parking and two world-class dining venues. With no resort fees or hidden charges, Auberge Saint-Antoine is the perfect destination for a memorable stay in Quebec City.
Summary of reviews
Auberge Saint-Antoine is a beautiful and luxurious boutique hotel located in the heart of Old Quebec City. Guests rave about the hotel's phenomenal central location, making it easy to explore the surrounding neighborhoods and boutique shops. The hotel's breakfast at the in-house restaurant Chez Muffy is a major highlight with guests describing it as both delicious and plentiful. The hotel's renowned restaurant Chez Muffy is also a must-visit dining spot with exceptional quality meals and discreet yet always available service. The hotel's 90 stylish and spacious rooms are beautifully decorated and feature individual historical elements, adding to their unique charm. The hotel staff is described as helpful, friendly and knowledgeable, going above and beyond to ensure guests feel spoiled. The hotel's gym is well-maintained and offers a range of equipment for a great workout. Parking is free and multiple options are available. The hotel is rich in history with artefacts on display throughout the building and individual historical elements in each room that are truly unique. Overall, Auberge Saint-Antoine is a superb and very good four-star hotel that offers a luxurious and exquisite experience in Quebec City.
Hotel 71 by Preferred Hotels & Resorts, located in the heart of Old Quebec, stands out as a premier destination for travelers eager to explore the historic city. The hotel's central position provides easy access to major sites, restaurants, shops and cultural landmarks with many praising its picturesque and vibrant surroundings.
The hotel's breakfast receives mixed feedback; while it is convenient and praised for its quality, guests often desire more variety and hot food options and some find the additional cost steep. On the other hand, the on-site Italian restaurant, Matto, offers exceptional dining experiences with quality food and a lively atmosphere, despite some finding it expensive.
Guest rooms at Hotel 71 are widely appreciated for their spaciousness, cleanliness and modern design. The high ceilings, comfortable beds and stunning views, especially of the St. Lawrence River, enhance the stay for most visitors, although a few note occasional noise or darker rooms.
Cleanliness throughout the hotel is impeccable with guests consistently describing the environment as spotless and well-maintained. The staff receives high praise for their friendliness, efficiency and exceptional customer service, making guests feel welcome and well-cared for.
The hotel provides free wifi, which is generally reliable, though some guests report inconsistencies in speed and connectivity. The gym, while small and occasionally noted for needing more cleaning, offers a decent workout space with a good view.
Parking options include nearby public lots and a valet service, though some find the costs high. Despite this, the valet service is commended for its quick and trustworthy operation.
Families find Hotel 71 accommodating with amenities such as complimentary pack n plays and a friendly atmosphere. Convenient location and family-friendly facilities enhance its appeal for those traveling with children.
The surrounding nightlife is vibrant with easy access to wine bars, restaurants and other evening activities, making it ideal for night owls. Guests also enjoy the fireworks viewable from their rooms each night.
The beds at Hotel 71 are a highlight, often described as comfortable and conducive to a good night's sleep, contributing to the overall comfort of the rooms.
Earning its four-star rating, Hotel 71 excels in providing high-class facilities, exceptional service and a luxurious, comfortable stay. Despite minor setbacks like breakfast variety and some wifi issues, the overall guest experience remains overwhelmingly positive, making it a top choice for visitors to Quebec City.
Hotel le Priori, located in the heart of Old Quebec, provides an outstanding base for exploring the city's historic sites. Set in a quiet yet accessible area, the hotel allows for easy foot exploration of nearby restaurants, shops and attractions, while offering proximity to the waterfront and the train station. The beautifully renovated rooms blend modern comforts with the historic ambiance of Old Quebec and guests frequently commend the friendly and helpful staff.
The breakfast at Hotel le Priori is highly praised for its varied and high-quality selection, including options for those with dietary restrictions. Fresh local products, continental favorites and European-style buffets contribute to a delightful breakfast experience, even when adapted to boxed formats during COVID-19. Dinner options are equally appreciated with two excellent on-site restaurants that offer delicious main courses and friendly service. In-room dining also receives high marks, adding convenience to the overall positive dining experience.
Rooms at Hotel le Priori are noted for their cleanliness, comfort and charming decor. While some standard rooms may be smaller, the overall ambiance is cozy and intimate, ideal for a boutique hotel. Spacious suites, particularly the Junior Suites with luxurious touches, stand out for their extra comfort. The hotel's commitment to cleanliness is emphasized across reviews with rooms meticulously maintained to ensure a welcoming stay.
The staff at Hotel le Priori are consistently praised for their professionalism, friendliness and exceptional service. Guests highlight the helpfulness and responsiveness of the reception team with specific staff members receiving individual accolades for their outstanding service.
Additional amenities such as complimentary high-speed Wi-Fi enhance the guest experience, though there are occasional mentions of connectivity issues. Family-friendly accommodations, comfortable beds and well-appointed rooms contribute to a pleasant stay for all visitors, including those with specific needs such as accessibility features and special bedding requests.
The hotel’s four-star standard is consistently reflected in the luxury, comfort and quality of service provided. Features such as rooms with jacuzzis and hot tubs offer an extra layer of relaxation and suites designed with spa-like qualities add to the overall appeal.
Whether for a family vacation, romantic honeymoon or a luxurious stay in Old Quebec, Hotel le Priori delivers a memorable and delightful experience, living up to its four-star reputation in every facet.
Hôtel des Coutellier in Quebec City consistently receives high praise for its outstanding location, perfectly positioned for exploring the city's rich history. Situated a short walk from Old Quebec and the train station, guests benefit from easy access to major attractions, shopping streets, and dining options. The hotel's peaceful yet central location offers excellent comfort and a warm atmosphere, making it a preferred choice for travelers eager to avoid the noise and congestion of busy tourist areas.
The hotel's breakfast experience is uniquely charming, with a continental breakfast delivered directly to rooms each morning. Freshly baked croissants and pastries from a local bakery, accompanied by juice and yogurt, delight guests and add a special touch to their stay. While some suggest a more varied selection, the overall sentiment is positive, with guests appreciating this novelty.
Rooms at Hôtel des Coutellier are frequently praised for their modern, spacious, and stylish décor, with attention to detail ensuring utmost comfort. Equipped with comfortable beds and high-end toiletries, the rooms provide a quiet, relaxing environment. Impeccable cleanliness is a hallmark of the hotel, contributing to its cozy, inviting ambiance. Guests enjoy the pristine upkeep of the accommodations, leaving them refreshed and relaxed.
Staff performance is exemplary, with team members like Pauline, Gabrielle, Justin, Vincent, Emma, and Mary receiving special mentions for their friendliness, professionalism, and efficiency. Guests feel warmly welcomed and appreciate the multilingual team's readiness to provide local insights. Courteous service is a defining feature, significantly enhancing the guest experience.
The beds are another standout, with many guests noting their superb comfort. Despite occasional mentions of smaller sizes, the overall opinion emphasizes the quality of bedding, allowing guests to enjoy restful sleep and leave feeling refreshed.
Hôtel des Coutellier, a charming boutique hotel, offers elegance and comfort, enriching guest experiences. Its boutique charm, combined with superb service, elevates it to a five-star experience for many, despite minor suggestions for improvements. Overall, the hotel is celebrated for its intimate atmosphere, exceptional cleanliness, and personal touches that make it a top choice for travelers seeking a delightful stay in Quebec City.
Monsieur Jean - Hôtel Particulier, nestled in the heart of Old Quebec, is a top choice for travelers due to its unbeatable location. Guests appreciate the hotel's proximity to key attractions, restaurants, shops and landmarks like the Chateau Frontenac and Dufferin Terrace. The central positioning allows for easy exploration of both the upper and lower towns without the need for a car, making it especially convenient for catching local events and the festive atmosphere of nearby Christmas markets. The beautifully decorated rooms, offering stunning views and featuring modern, stylish décor, enhance the overall guest experience.
Breakfast at the hotel garners mixed reviews. While some guests enjoyed the delicious morning pastries and fresh croissants, others found the breakfast expensive and subpar. The in-room breakfast box is praised for convenience by some, but criticized by others for being reminiscent of low-cost flight meals. The lack of a proper breakfast room and on-site restaurant are notable drawbacks, though the kitchenette in rooms is a useful feature for preparing self-made breakfasts.
For dinner, the hotel’s bar and bistro "Le Bijou" receives commendations for its excellent cocktails, tapas and ambiance. While no full on-site restaurant is available, the hotel’s staff is helpful in recommending and booking nearby dining options, leaving guests satisfied with the overall evening culinary experience.
Rooms at Monsieur Jean - Hôtel Particulier are highly praised for their spaciousness, cleanliness and elegant design. Guests enjoy the modern and whimsical decor, luxurious bedding and well-equipped amenities, such as hidden kitchenettes and comfortable seating areas. Some rooms even offer terraces with fire pits, providing spectacular city views. Daily impeccable room servicing ensures a comfortable stay, although a few guests noted minor issues like inadequate natural light or overly soft beds.
The cleanliness of the hotel stands out with guests applauding the spotlessly clean rooms, fresh-smelling ambiance and high hygiene standards maintained throughout the property. Immaculate and artsy common areas further contribute to a pleasant stay.
The staff receives consistent praise for their friendliness, professionalism and exceptional service. Guests appreciate the warm welcome, helpfulness in organizing transport and overall attentiveness. A few occasional instances of underwhelming service are noted but are outweighed by the positive interactions.
Wi-Fi service at the hotel has mixed reviews. Many guests report fast and reliable internet, while some experience instability and find the absence of Wi-Fi instructions inconvenient. Nonetheless, the general sentiment remains satisfactory.
The gym receives mixed feedback with some appreciating its cleanliness and availability of water, while others call for updates and improved equipment. Essential amenities are provided but enhancement is suggested.
Parking is convenient with valet service praised for efficiency. However, the high cost of parking and logistical issues like lack of a clear baggage drop area are drawbacks for some guests. The availability of well-equipped EV charging stations is a plus for eco-conscious travelers.
For families, the hotel is favorable with spacious studio rooms, kid-friendly designs and accommodating staff adding to the pleasant experience. Well-stocked rooms and clean family parking facilities further ensure a comfortable family stay. Some reviews indicate a desire for more kid-friendly options, but overall, the hotel caters well to the needs of families.
Monsieur Jean - Hôtel Particulier stands out for its prime location, beautifully decorated and clean rooms, helpful staff and family-friendly amenities, making it an attractive option for travelers looking to immerse themselves in the charm of Old Quebec.
Hotel Clarendon enjoys an impeccable location right in the heart of Old Quebec, making it an ideal base for anyone looking to explore Quebec City on foot. Its central positioning places it just steps away from major attractions, restaurants, shops and cultural sites. Additionally, the charming, historic building offers convenient access to public transportation, enhancing its appeal to both casual tourists and business travelers.
Breakfast at Hotel Clarendon receives mixed reviews, though many guests commend the delightful options such as blueberry maple crepes and duck Benedict eggs. The restaurant ambiance and service frequently earn praise, while some guests express dissatisfaction regarding the lack of inclusive breakfast and high costs. The on-site restaurant, Les Mordus, also receives largely positive feedback for its exceptional food and service but is noted for its pricey dishes and limited dinner options.
The rooms at Hotel Clarendon predominantly garner positive feedback for their cleanliness, comfort and aesthetic appeal. Guests appreciate the spotless, modern decor and newly renovated bathrooms, although many mention that the rooms are smaller than expected. Despite this, the rooms are often described as cozy and efficiently utilized with many offering picturesque views of the town or iconic landmarks.
Hotel Clarendon's commitment to cleanliness stands out with frequent accolades for the immaculate condition of both rooms and common areas. Guests frequently note the modern and beautifully decorated spaces, adding to the hotel's overall appeal. The staff at Hotel Clarendon are another highlight, consistently praised for their friendliness, helpfulness and professionalism, greatly enhancing the guest experience.
The free wifi receives mixed reviews with some guests finding it reliable, while others experience significant issues with weak or completely unavailable connections, particularly in the rooms. For families, Hotel Clarendon offers a welcoming atmosphere and practical room layouts, though larger families might find the space a bit tight. The hotel's proximity to family-oriented attractions and eateries catering to children is a significant plus.
Guests also commend the exceptional comfort of the beds, noting the high quality of the bedding and overall superior sleep experience. In terms of nightlife, Hotel Clarendon’s location is ideal with a vibrant scene of bars, clubs, pubs and cafes within walking distance, enhancing its appeal for those looking to explore local nightlife.
Overall, Hotel Clarendon delivers a solid four-star experience characterized by superior service, cleanliness and historical charm. It is highly recommended for business travelers due to its modern facilities, proximity to the convention center and efficient service. While there are minor areas for improvement, such as room size and wifi reliability, Hotel Clarendon's prime location, friendly staff and exceptional comfort make it a reliable and appealing choice for a variety of travelers.
Hotel Manoir Victoria is highly praised for its exceptional location in the heart of Old Quebec, making it an ideal base for exploring the city's historic attractions. Guests appreciate its proximity to main tourist sites, charming streets and a vibrant selection of restaurants and bars. This prime location, combined with the hotel's cleanliness and comfort, makes it a recommended choice for travelers looking to immerse themselves in Quebec City's rich culture.
The hotel's breakfast receives mixed reviews. While many guests commend the variety and quality, describing it as akin to brunch, others find it overpriced and sometimes crowded due to a small breakfast room. Positive remarks highlight the buffet format and the extended hours until 11 am, though the high costs and occasional lack of availability detract from the overall satisfaction for some.
Dining at the hotel's associated restaurant, Bistro Boulay, is a standout experience. Guests rave about the phenomenal cuisine and exceptional service with the restaurant's full capacity underscoring its quality. Making a reservation is highly recommended to ensure a spot, despite the occasional need for dinner reservations and limited opening days.
Guests frequently praise the spacious, modern and clean rooms at Hotel Manoir Victoria. They appreciate the thoughtful decor, comfortable beds and beautiful views. Despite a few mentions of smaller rooms and minor issues like noisy air conditioning, the overall impression is positive. The soundproofing ensures a quiet and restful stay and the modern amenities add to the comfort.
The dedication to cleanliness is a hallmark of the hotel with guests consistently highlighting the immaculate state of rooms and common areas. The attention to detail by the cleaning staff contributes significantly to the hotel's positive reputation.
The hotel's staff is another highlight, frequently commended for their professionalism, friendliness and exceptional service. Reception and porter services receive specific mentions for being warm, attentive and efficient, enhancing guests' overall experience.
The heated indoor swimming pool is a well-regarded feature, appreciated for its cleanliness and well-maintained state. Families with children particularly enjoy the pool, despite some noting its small size and occasional closures. The pool area, including a sauna, adds to the enjoyment of guests.
Valet parking services at the hotel are praised for their convenience and organization, although some guests find the parking fees high. The overall positive feedback on the clean rooms, friendly staff and excellent location complements the parking experience.
The beds at Hotel Manoir Victoria are lauded for their comfort with many guests highlighting the quality of bedding and pillows. While there are occasional comments about narrow or worn mattresses, the general consensus is that the beds contribute to a restful and enjoyable stay.
Overall, Hotel Manoir Victoria stands out for its prime location, cleanliness, comfortable accommodations and dedicated staff, making it a highly recommended option for visitors to Quebec City.
Le Capitole Hotel is a luxurious and high-end property located in the heart of Quebec City, offering an exceptional location that allows guests to explore the charming city with ease. The hotel's breakfast is a highlight with a delicious and attractive menu that guests have raved about. The rooms are modern, stylish and spacious with comfortable beds and beautiful bathrooms. The hotel's commitment to cleanliness is exceptional with guests praising the hotel's exceptional cleanliness and well-kept surroundings. The staff is outstanding with friendly, helpful and courteous personnel who make every guest feel welcome and special. The pool area is beautiful with breathtaking views of the city and the parking options are easy and convenient. The hotel exudes luxury with a 5-star standard that offers exceptional hospitality, service and cleanliness, making it one of the finest properties in the area. Overall, Le Capitole Hotel is a magnificent and luxurious hotel that any traveler should consider for a memorable and comfortable stay.
Hôtel Palace Royal Centre-Ville Québec par JARO, nestled in the heart of Quebec City, offers an excellent location for travelers wanting to explore the historic charm of Old Quebec. Just steps away from bustling streets, restaurants, bars and key attractions, the strategic placement allows guests to comfortably walk to notable landmarks, eliminating extensive travel planning. The hotel features clean, comfortable and spacious rooms, many with city views and some with balconies. Amenities such as a swimming pool and spa enhance the experience for families and solo travelers alike, complemented by on-site dining options that enrich the visitor experience.
Breakfast at the hotel presents a mixed bag of reviews. While many guests appreciate the wide variety and quality of the breakfast buffet, concerns about high prices and service inconsistencies frequently arise. Conversely, the restaurant receives mostly positive feedback for its delicious meals, good value and excellent service, despite occasional long wait times and issues with certain dishes.
Guests generally praise the spacious and comfortable rooms, often highlighting the separation of bedrooms from living areas, making them ideal for families and groups. Cleanliness and maintenance are usually noted positively, though there are occasional mentions of housekeeping inconsistencies and the need for interior updates. Some rooms have minor noise or maintenance issues, but overall, the rooms provide a comfortable stay aided by modern amenities.
The hotel's staff garners positive reviews for their professionalism, friendliness and helpfulness, particularly praising the front desk team for their courteous service. Nevertheless, interactions with some reception staff have varied and issues related to staff shortages occasionally impact service quality.
The pool and gym facilities receive mixed reviews. The pool area is loved by families for its relaxing atmosphere and appealing features, yet faces issues with size, cleanliness and maintenance. The fitness center, while adequate, could benefit from more attentive maintenance and better equipment.
Parking at the hotel is convenient but comes with a hefty fee of $26 per day. The underground location is appreciated, although the garage's narrow layout and lighting are points of concern. Despite these drawbacks, the on-site parking is considered beneficial for exploring Quebec City without needing to use a car.
Families find Hôtel Palace Royal Centre-Ville Québec par JARO accommodating with spacious rooms, a kid-friendly environment and convenient amenities. The location is especially favorable for family excursions to local attractions. However, some minor inconveniences such as the pool being too cold for children can disrupt an otherwise pleasant stay.
In summary, Hôtel Palace Royal Centre-Ville Québec par JARO offers an excellent base for exploring Quebec City, providing a blend of comfort, convenience and charm. While there are areas for improvement, the positive aspects, including its prime location, spacious rooms and family-friendly environment, make it a popular choice among travelers.
Hilton Quebec generally receives high praise from guests, especially for its remarkable location, delightful breakfast options and friendly staff. The hotel is ideally situated near Old Quebec, Parliament and key attractions, offering stunning views of the city and convenient access to landmarks, shops and restaurants.
The breakfast buffet at the hotel is highly appreciated for its variety, quality and balanced selections with many guests considering it a highlight of their stay. Although the cost can be steep, many feel the breakfast included in their room price offers good value for money. The dinner experience also garners positive feedback for its ambiance and quality, although there are suggestions for a more diverse menu and better pricing.
Rooms are frequently praised for their cleanliness, modern design and fantastic views of Québec City and the St. Lawrence River. Guests appreciate the spacious, beautifully furnished rooms and comfortable beds. However, some guests note that room sizes can be smaller than expected and that certain amenities like microwaves and coffee makers are occasionally lacking.
The hotel stands out for its impeccable cleanliness and the efficient, friendly service provided by its staff, from reception to housekeeping. Despite occasional comments about slow service and housekeeping lapses, the majority of guests feel well-cared for by the hotel’s team.
The hotel’s gym is lauded as excellent, well-equipped and spacious, catering to the needs of fitness-conscious guests. The outdoor heated pool with its scenic rooftop views is another notable feature, admired by many for its warmth and the unique experience it offers, especially in winter. However, some guests have commented on the pool’s inconsistent temperature and limited operating hours.
Parking services receive mixed feedback due to high costs and logistical challenges, although valet parking is found to be generally efficient. Family-friendly services are appreciated with spacious rooms and kid-focused amenities like play areas earning positive remarks, though there are some concerns about room size and additional charges for baby beds.
In summary, Hilton Quebec provides a comfortable and enjoyable stay with its prime location, excellent breakfast, modern rooms and warm service. While certain aspects could be improved, the hotel consistently leaves a positive impression on its guests.
Hotel PUR, Quebec, a Tribute Portfolio Hotel, stands out for its strategic and convenient location near Old Quebec, making it ideal for exploring the city's cultural landmarks, bars, cafes and shops on foot. Spectacular views from higher floors and a welcoming policy for pets are additional highlights. Exceptional staff service enhances the overall experience with friendliness and helpfulness frequently noted.
Rooms are praised for their modern design, comfort and cleanliness. Beds, in particular, receive high marks for comfort, contributing to a restful stay. The well-maintained gym and pool facilities, along with commendable cleanliness in rooms, add to the hotel's appeal. However, there are occasional issues with air conditioning and room noise, but these are minor compared to the overall positive sentiment.
Breakfast and dinner offerings at the in-house restaurant, La Table, receive mixed feedback. While the breakfast service is often praised, many guests feel the cost is high and suggest it should be included in the room rate. Dinner experiences vary with specific dishes praised, but some guests note a decline in quality and service post-pandemic.
Parking conveniences are acknowledged, but high fees and occasional difficulties in securing a spot are notable concerns. Despite these challenges, the security and availability of indoor parking add value for guests arriving by car.
The hotel's dog-friendly policies are well-received, though some guests suggest designated dog-friendly areas for an even better experience. Overall, Hotel PUR combines an excellent location, good facilities and top-notch staff services, making it a favored choice for travelers looking to immerse themselves in the vibrant essence of Quebec City.
Delta Hotels by Marriott Quebec boasts a prime location that consistently delights guests. Situated close to Old Quebec, visitors find it easy to explore the city’s historical and cultural attractions on foot. The proximity to Saint-Jean Street, the Plains of Abraham and various restaurants and theaters ensures a convenient stay with public transportation options easily accessible. Its location near the Quebec City Convention Center also makes it ideal for conference attendees. Clean, spacious rooms and convenient indoor parking contribute to the positive guest experience.
Guests frequently praise the à la carte breakfast for its taste and quality, along with friendly and helpful staff. Despite some mixed feedback regarding the cost and variety, the overall sentiment emphasizes a good-quality breakfast. The on-site dining experiences are generally well-received for quality, especially the hamburgers, although considered expensive by some. The restaurant's limited and irregular hours are noted as a drawback, prompting guests to seek out alternative local eateries.
Rooms are commended for being clean, spacious and comfortable with many guests appreciating the quiet environment despite ongoing renovations. However, there are complaints about disruptions caused by the renovation process and cleanliness inconsistencies. Regular upgrades in amenities and more detailed maintenance would further enhance the guest experience.
Regarding cleanliness, mixed reviews have been noted. While many found the rooms tidy and facilities well-maintained, some experienced intermittent cleaning services and specific cleanliness issues. Nonetheless, the hotel's prime location and good amenities help balance these concerns.
The hotel staff receive consistently positive feedback. Described as kind, professional and courteous, the staff contribute significantly to the welcoming atmosphere. Reception and concierge services are particularly praised for their helpfulness, despite infrequent issues with service.
The free wifi service garners mixed experiences with some guests finding it reliable while others encountered frequent connectivity issues. However, the quality of the hotel's other amenities, such as spacious rooms and comfortable beds, is often highlighted.
The outdoor heated pool is a well-regarded feature, appreciated for its pleasant temperature. However, its availability has been inconsistent with several guests finding it closed for maintenance during their stays.
Parking at the hotel is generally seen as convenient, although the tight spaces and additional fees are common points of dissatisfaction. The charges are deemed high by many guests, who feel it should either be lower or included in the room rate.
The beds receive overwhelmingly positive feedback for comfort with many guests appreciating the quality mattresses and cozy sheets. While a few noted issues with softness or bed size, the general consensus is that the comfortable beds enhance the overall hotel experience.
For business travelers, the hotel's strategic location near the Convention Center and its business-oriented amenities make it a strong choice, meeting the primary requirements for work-related stays.
In summary, Delta Hotels by Marriott Quebec offers a convenient and comfortable stay with its excellent location, friendly staff and quality amenities. Areas such as room cleanliness, renovation disruptions and wifi reliability have room for improvement, but the overall experience remains positive, especially for tourists and business travelers.
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