Summary of reviewsThe Charlotte Marriott SouthPark is a great choice for those looking for a modern and comfortable hotel in a convenient location. The hotel is situated close to the airport and the South Park area, which is filled with specialty shops and restaurants. While some guests wished the hotel was closer to downtown, the surrounding area is clean and friendly. The rooms are spacious and lovely with comfortable beds and fresh linens and the bathroom is fancy and spotless. The staff is one of the highlights of the hotel with guests repeatedly commending their friendliness, helpfulness and efficiency. While the breakfast has had mixed reviews, there are positive options for those who choose to partake. Overall, the Charlotte Marriott SouthPark is a great choice for a comfortable and stylish stay in the city. Show more
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Categories
Hotel with Rooms With Fireplace
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
King or Queen RoomThis room features a flat-screen cable TV, floor-to-ceiling windows, and a walk-in shower with a waterfall shower head.
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King or Queen Room with Concierge Level AccessThis room features a flat-screen cable TV, desk, and seating area. Access to the M Club Lounge (Concierge Lounge) with room key includes a continental breakfast, hors d'oeuvres, dessert, and non-alcoholic beverages. Cocktails are available for a fee, and business services are complimentary.
The Lounge is located on the lobby level and is open 24 hours per day, 7 days per week.
Queen Room with Two Queen BedsProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 2 beds.
Queen Room with Two Queen Beds - Concierge LevelFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and executive lounge access. The unit has 2 beds.
King Room with Adapted Tub - Mobility and Hearing AccessibleThe unit offers 1 bed.
Club Level King Room with Adapted Tub - Mobility and Hearing AccessibleThe unit offers 1 bed.
The Charlotte Marriott SouthPark hotel is situated in an ideal location, close to both the airport and the South Park area. Guests appreciate the property's modern look and comfortable amenities. The surrounding area is clean and friendly, filled with specialty shops and restaurants and within walking distance of the South Park mall. While some guests wished the hotel was closer to downtown, the convenient location makes it a great choice for those looking to stay outside the city in a quiet and lovely neighborhood.
Breakfast
The breakfast at Charlotte Marriott SouthPark has had mixed reviews from guests. Some felt it was expensive and time-consuming, while others found it to be delicious. A few guests also mentioned a lack of communication about breakfast options upon check-in. However, those who did enjoy breakfast found it to be good and a bag breakfast lunch was a plus. The hotel seems to offer limited options such as just coffee and a couple of snacks, though some guests enjoyed a light breakfast of yogurt and croissants despite the high price. Overall, the breakfast may not be a standout feature of the hotel, but there are positive options for those who choose to partake.
Rooms
If you're looking for a comfortable and clean place to stay in Charlotte, the Marriott SouthPark is definitely worth considering! Guests raved about the spacious and lovely rooms with comfortable beds and fresh linens. Highlights included the sleek and modern design, complete with a fancy and very clean bathroom featuring a walk-in shower and glass door. Some rooms even came with a private patio. Most guests found their rooms to be very clean and quiet with some describing them as great. The only downside was that some felt the room lacked basic amenities like a fridge and microwave and others reported issues like a leaky ceiling or flooding. However, this didn't detract from the overall positive experience with one guest saying they loved that everything they needed was provided. All in all, the Charlotte Marriott SouthPark is a great choice for a comfortable and stylish stay in the city.
Cleanliness
If you're looking for a clean and tidy accommodation in Charlotte, the Charlotte Marriott SouthPark is a great choice. Most guests commented that the hotel was very clean with tidy and organized rooms. The bathroom was fancy and spotless, which is what you'd expect from a 4-star hotel. Some even commented specifically that the location was quiet and clean. However, some mentioned issues such as dirty towels and rooms that hadn't been cleaned. Additionally, a few guests found stains on their sheets or hair in the shower and some thought the hotel could have been cleaner. It's also worth noting that the hotel may not have housekeeping services without prior notice. Overall, Charlotte Marriott SouthPark appears to be a clean and well-kept lodging option.
Staff
The staff at Charlotte Marriott SouthPark were one of the highlights of the hotel according to guest reviews. From the front desk employees to room service, guests repeatedly commended the friendliness, helpfulness and efficiency of the staff. Many noted that the staff went above and beyond to ensure a pleasant stay, accommodating early check-ins and room changes. While some guests did have issues with front desk staff, the overwhelming majority of reviews praised the excellent customer service and highly recommended the hotel. Overall, if you want to stay in a nice area with updated accommodations and kind and accommodating staff, Charlotte Marriott SouthPark is a great choice.
Yes, Charlotte Marriott SouthPark has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Charlotte Marriott SouthPark.
Yes, Charlotte Marriott SouthPark welcomes dogs.
Yes, parking facilities are available at Charlotte Marriott SouthPark.