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Summary of reviewsTru By Hilton Charleston Airport consistently receives praise from guests for its strategic location, making it an ideal choice for travelers looking to explore the area with convenience. Located near the Charleston International Airport, the hotel provides easy access to the North Charleston Coliseum, the Performing Arts Center, shopping at the Tanger Outlets, and various dining options, all while maintaining a peaceful atmosphere away from the hustle and bustle.
Guests frequently commend the hotel for its delicious breakfast offerings, which are extensive and cater to diverse tastes. With a rotating selection, the breakfast buffet includes both hot and cold items, with highlights like scrambled eggs and make-your-own pancakes. All-day coffee service and gluten-free options enhance the experience, making it perfect for families traveling with kids.
The rooms at Tru By Hilton Charleston Airport are noted for their modern, clean, and spacious environments, providing comfortable accommodations despite occasional concerns about room size and amenities. Guests appreciate the comfortable beds and well-maintained bathrooms with walk-in showers, adding to the overall positive stay.
Cleanliness stands out as a major strength, with guests frequently praising the spotless condition of the hotel and the inviting atmosphere throughout the premises. The professional and friendly staff further enrich the experience, known for their hospitality and helpful nature in addressing guest needs.
Families find the hotel especially suitable due to its welcoming environment, games, and lively decor. The spacious rooms provide ample space for families and their luggage, and the convenient highway access enhances its attractiveness as a family-friendly option.
The comfortable beds are another highlight, with most guests enjoying their restful sleep experience thanks to the soft mattresses and bedding. While opinions on pillow comfort vary, the overall sleep quality remains a strong feature of the hotel.
Additionally, the indoor pool, though small and modest, offers a pleasant retreat for those seeking relaxation. Overall, Tru By Hilton Charleston Airport emerges as a preferred choice for travelers due to its excellent location, great amenities, and outstanding service. Show more
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Categories
Hotel with Indoor Pool
This hotel offers a heated indoor pool, described as inviting, and provides additional leisure amenities like a game room with billiards, enhancing the overall guest experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
King RoomThe spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Bath Tub - Mobility and Hearing AccessThe spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Mobility and Hearing AccessThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Guest Reviews
Location
Tru By Hilton Charleston Airport is consistently praised for its prime location, offering guests a strategic base for a variety of activities. The hotel is conveniently located near the Charleston International Airport, making it a perfect choice for travelers prioritizing easy access. It’s notably close to the North Charleston Coliseum and the Performing Arts Center, making it an ideal stay for those attending events and shows. Shopping enthusiasts will appreciate the proximity to Tanger Outlets and numerous dining options, providing plenty of entertainment and amenities just a short distance away. The hotel is also lauded for its easy highway access, facilitating quick trips to Charleston's historical downtown and Folly Beach. Despite its closeness to major attractions and amenities, the hotel maintains a relatively quiet atmosphere, tucked away from the hustle and bustle, contributing to a pleasant stay. With clean and modern accommodations and a friendly staff, Tru By Hilton Charleston Airport offers a convenient and comfortable choice for visitors exploring the area.
Breakfast
When staying at Tru By Hilton Charleston Airport, guests have plenty of positive remarks about the breakfast experience. Mornings here are often marked by delectable aromas and a satisfying spread that caters to diverse tastes. A majority of guests have lauded the breakfast for being very good, with some even dubbing it fantastic and excellent. The breakfast buffet offers a wide range of options, garnering appreciation particularly for the variety and the fact that it slightly changes each day, keeping things fresh and interesting. Highlights include a full range of both hot and cold items, such as scrambled eggs, make-your-own pancakes, bacon, omelets, yogurt, fruit, and more.
For those with dietary restrictions, gluten-free options are available, further adding to the inclusivity of the offerings. An all-day coffee service complements this, pleasing coffee lovers. Families find it especially appealing, noting that the breakfast works perfectly when traveling with kids.
However, there are occasional hiccups, like a broken pancake machine and slight challenges with overcooked items or a lack of fresh fruit. Despite these minor setbacks, most feedback suggests the breakfast is considerably above average compared to other hotels, offering a pleasant start to the day for guests.
Rooms
Tru By Hilton Charleston Airport offers a modern and clean accommodation experience, with many guests appreciating the spacious, tastefully decorated rooms. The majority of reviews highlight the cleanliness and comfort of the rooms, especially noting the comfortable beds and well-appointed bathrooms with walk-in showers. The property as a whole is described as very clean, with a modern, sleek design that appeals to many visitors.
Despite the lack of amenities like an in-room microwave and safe, the facility's overall cleanliness and the amenities available on-site leave a positive impression. Some guests found the rooms smaller than expected, especially for larger groups, and there were occasional reports of bedding issues. However, these observations were overshadowed by the positive aspects of the stay.
The comfortable, modern decor and abundance of space seem to provide a pleasant environment for guests, making this hotel a suitable choice for those visiting the Charleston area, with its ideal location and friendly staff enhancing the experience.
Beds
The Tru By Hilton Charleston Airport receives notable praise for its comfortable beds. Guests frequently describe their sleep experience as incredibly comfy, with reviews highlighting the mattresses and bedsheets as soft and fresh. The large beds add to the restful ambiance, contributing to well-spent nights at the hotel. However, opinions about the pillows show some variance, with a few guests feeling they don't quite match their expectations based on other Hilton stays, yet this doesn’t seem to detract significantly from the overall comfort of the bedding. A couple of reviews mention the bedding and mattress quality could be improved, with some describing them as hard or problematic within the bed frame. Despite these few critiques, the predominant sentiment reflects satisfaction with the clean and spacious rooms, coupled with the friendly service and amenities. Ultimately, most guests depart with positive impressions of the hotel's sleep quality, citing it as a strong feature of their stay.
Cleanliness
Tru By Hilton Charleston Airport excels in maintaining a clean and welcoming environment, garnering positive feedback from guests for its spotless hotel premises. From the lobby to the rooms, the cleanliness is noteworthy, with many visitors praising the modern and inviting atmosphere. The spacious rooms and bathrooms are often described as tidy and well-kept, enhancing guests' comfort during their stay. The staff also contributes positively, frequently mentioned for their friendliness and professionalism, which complements the hotel's cleanliness. The convenient location adds to the appeal, providing easy access to the airport and surrounding amenities. Common areas, while clean, show signs of wear but do not detract from the overall experience. The hotel's cleanliness is a standout feature, making it a reliable choice for travelers prioritizing a clean and comfortable stay.
Staff
The staff at Tru By Hilton Charleston Airport frequently garners praise for their friendliness and accommodating nature. Reviewers describe the team as exceptionally helpful, courteous, and professional, contributing significantly to enhancing the overall guest experience. The front desk personnel, in particular, stand out for their warm and welcoming approach, often going above and beyond to ensure guest comfort and address any issues promptly. Guests also highlight the exceptional customer service throughout the property, noting the staff’s attentiveness and willingness to provide assistance as needed. Despite an occasional comment about lacking a smile at the front desk or minimal information during check-in, the vast majority of reviews reflect a positive and enjoyable interaction with the hotel personnel, who are knowledgeable about the area and helpful in navigating any shortcomings.
Family
Tru By Hilton Charleston Airport is a delightful destination for families traveling with children. The hotel offers a warm, family-oriented atmosphere, making it an excellent choice for those seeking both comfort and fun. The lively decor and games scattered throughout the property are a hit among kids, providing ample entertainment and interaction. The lobby serves as a vibrant gathering spot, buzzing with friendly faces at all times of the day. Guests appreciate the attentive staff, noting their friendliness during interactions at breakfast and checkout. The spacious rooms comfortably accommodate families, with sufficient space for luggage, ensuring a convenient stay. Moreover, the location is praised for its easy access off the highway, adding to its appeal as a family-friendly option. Overall, the property stands out as a welcoming, enjoyable place for both adults and children, with many guests considering it their preferred choice when visiting the area.
Indoor Pool
Tru By Hilton Charleston Airport offers an indoor pool, providing a pleasant amenity for guests seeking relaxation or family time. Many visitors appreciate the addition of a sofa in the pool area, offering a comfortable spot for non-swimmers to unwind. While the pool is described as nice and convenient for families, a few reviews mention its small size and less inviting atmosphere. Despite this, it remains a valued feature of the hotel, contributing positively to the guest experience.
Yes, Tru By Hilton Charleston Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Tru By Hilton Charleston Airport.
No, Tru By Hilton Charleston Airport doesn't allow dogs.
No, parking facilities aren't available at Tru By Hilton Charleston Airport.