Sleep Inn Charleston - West Ashley

Charleston 32.78651200, -80.00976900 , 1524 Savannah Highway (Show on Map)
7.6
Good


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Summary of reviewsSleep Inn Charleston - West Ashley offers a consistently positive experience, particularly in its excellent and convenient location. Nestled in West Ashley, the hotel is praised for its ease of access to downtown Charleston, nearby shopping, restaurants and key local attractions. Guests appreciate its proximity to dining options and bars within walking distance, making it ideal for various travelers.

Breakfast at the hotel receives commendable feedback for its variety and quality with options such as scrambled eggs, sausage, mini cheese omelets, DIY waffles and fresh fruit. The well-maintained breakfast bar is adored by guests and the kitchen staff, particularly Veronica, are noted for their attentiveness and excellent service. The availability of both hot and cold items ensures a satisfying start to the day.

The rooms at Sleep Inn Charleston are largely praised for their cleanliness and comfort. Guests enjoy the spacious, modern accommodations with comfortable beds and quiet surroundings, offering a restful night’s sleep. While some minor issues like occasional odors and small bathrooms are noted, the overall sentiment remains positive with guests appreciating the renovated and updated decor.

Cleanliness is another strong point with many guests highlighting the tidiness of the rooms and common areas. The spotless pool and grounds, along with the clean breakfast area, contribute to a pleasant stay despite some isolated comments about dated structures and specific cleanliness issues in bathrooms.

The staff at Sleep Inn Charleston are frequently mentioned for their friendliness and helpfulness. From the front desk to housekeeping, employees are noted for their courteous and professional demeanor, significantly enhancing the hospitality experience. Though a few guests had less favorable interactions, the majority found the staff to be exceptionally accommodating.

The pool, although located at a neighboring hotel, is well-received, especially by families. Guests appreciate its large, heated size and pleasant outdoor area with ample sun loungers and appealing night lighting. It is considered a delightful feature of the hotel stay.

Parking is generally an appreciated amenity with easy accessibility and free parking being standout features. While a few guests noted limited spaces, particularly at night and some concerns regarding safety in the rear parking area, the overall feedback remains positive due to the hotel’s location and helpful staff.

Ultimately, Sleep Inn Charleston - West Ashley is valued for its advantageous location, hearty breakfast, comfortable rooms, cleanliness, friendly staff, enjoyable pool and accessible parking, making it a favored choice among travelers visiting the Charleston area.
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Categories
Hotel near Golf Courses
Situated in the West Ashley area, this hotel provides convenient access to nearby golf courses like Shadowmoss Golf Club and The Links at Stono Ferry, located southwest of downtown Charleston.

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Standard Queen Room This room is furnished with 2 queen beds.

Standard King Room This room features a microwave, small refrigerator, and 32-inch flat panel television.

Queen Room with Accessible Tub - Accessible/Non-Smoking The double room features a tea and coffee maker, a safe deposit box, heating and a TV with cable channels. The unit has 1 bed.

Queen Room with Roll-in-Shower - Accessible/Non-Smoking The triple room features a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit has 1 bed.

Guest Reviews
7.6
Good
Location
Located in West Ashley, Sleep Inn Charleston offers a convenient and accessible stay for visitors to the region. Guests frequently praise its excellent location, highlighting its proximity to downtown Charleston, which is a short 10-15 minute drive. The hotel is noted as being close to shopping, restaurants and key local attractions, making it a good choice for a variety of travelers. The accessibility to many dining options and bars within walking distance also stands out.

Travelers find the location particularly advantageous for stopovers and events, mentioning its closeness to the city and the ease of getting around. In addition, the staff is commonly described as very helpful and friendly, adding to the comfort of the stay. The location has been particularly emphasized as perfect and convenient for various needs.

Although the hotel faces a car dealership and has received occasional comments about a mold smell, the overall sentiment about the location, cleanliness and helpfulness of the staff remains highly positive. The hotel’s position relative to major landmarks such as MUSC and the airport further enhances its appeal to visitors looking for a well-situated and comfortable base in Charleston.

Breakfast
At Sleep Inn Charleston - West Ashley, breakfast generally receives positive feedback from guests. Many commend the variety and quality of offerings, including scrambled eggs, sausage, mini cheese omelets, DIY waffles and fresh fruit. The breakfast bar is often described as abundant and more than adequate with some even labeling it as phenomenal. Guests appreciate the inclusion of both hot and cold items, ensuring there’s something for everyone, from pancakes to omelets.

The kitchen staff, particularly individuals like Veronica, are frequently praised for their attentiveness and excellent service, contributing to an overall pleasant breakfast experience. Despite a few mentions of breakfast lacking fresh options or being too standard, it is commonly noted as an enjoyable and convenient start to the day with some appreciating the continuous availability of coffee.

While there are minor critiques about the breakfast timing and selection variety, the majority of reviews highlight the meal as very good, delicious and with sufficient choices to cater to different tastes. Thus, breakfast at Sleep Inn Charleston - West Ashley appears to be a strong point for most guests.

Rooms
Sleep Inn Charleston - West Ashley offers a largely positive experience for its guests, particularly when it comes to their rooms. The hotel frequently receives praise for the cleanliness and comfort of its accommodations. Guests note that the rooms are not only clean but also feature comfortable beds, which seem to be a standout element. The rooms are described as spacious and modern with many guests appreciating the renovated and updated decor.

Several reviews highlight the rooms being quiet, allowing for a good night's sleep without disturbances. Essential facilities in the rooms receive positive feedback, including ample parking and proximity to main roads, which adds convenience for travelers. The shower experiences are also mentioned favorably with many guests describing them as wonderful.

However, there are occasional remarks about rooms having a bad odor and the bathrooms being very small, which some guests found unusual. Despite these minor issues, the overall sentiment remains that the rooms at Sleep Inn Charleston - West Ashley are a pleasant and comfortable place to stay.

Beds
The guests at Sleep Inn Charleston - West Ashley consistently highlighted the comfort of the beds as a standout feature of their stay. Reviews commonly described the beds as super comfortable, providing a restful and relaxing experience. Many noted that the beds were wonderful and extremely comfortable, contributing significantly to a positive overnight stay. Additionally, guests appreciated the cleanliness of the rooms paired with the comfort of the bedding. While one mention pointed out a need for better pillows, the overall sentiment regarding the beds was overwhelmingly positive, often describing them as a real wonder. The combination of comfortable beds and clean rooms left guests very satisfied with their accommodations.

Cleanliness
Sleep Inn Charleston - West Ashley receives mixed feedback on cleanliness, but predominantly positive mentions stand out. Guests frequently comment on the overall cleanliness of the hotel, highlighting that everything was clean and working, the facility looked well-maintained and rooms were comfortable and tidy. Many appreciated the spotless pool and grounds and the breakfast area was noted for its cleanliness as well.

The bathrooms received a mix of reviews: some found them sufficiently clean, while a few mentioned specific issues like dirty showers and long hairs. Despite occasional reports of dated structures and unpleasant smells, most guests were impressed by the general cleanliness of rooms, finding them very clean with comfortable beds and pillows. The facility’s good value and excellent location were also appreciated, alongside friendly and helpful staff like Nicole contributing to a positive experience.

In summary, while there are areas where the hotel could improve, particularly in keeping rooms and facilities updated, most reviews reflect a clean, comfortable stay at a good price.

Staff
The reviews of the staff at Sleep Inn Charleston - West Ashley highlight a predominantly positive experience with multiple mentions of friendly, helpful and accommodating employees. Guests frequently praised the courteous nature of staff members both at the front desk and throughout their stay. Specific employees received special accolades for their outstanding customer service with one guest noting an especially sweet and helpful lady on the morning shift and another praising the pleasant and efficient service during check-in and checkout.

Although there were isolated instances of less favorable interactions, such as one morning shift worker being described as very rude, the majority of guests found the staff to be exceptionally nice and professional. The consistency in positive remarks suggests a strong emphasis on customer service training and pleasant guest relations. Overall, the staff's friendliness and accommodating nature significantly contributed to a positive hospitality experience at the hotel.

Pool
The pool at Sleep Inn Charleston - West Ashley receives positive feedback for its appealing and enjoyable atmosphere, especially for families with kids. Despite being located at a neighboring hotel, guests appreciate its large size and being heated, making it a comfortable option for swimming. The outdoor area offers plenty of sun loungers, adding to the relaxation factor. Night lighting around the pool further enhances its attractiveness. Overall, the pool is highlighted as a great feature of the stay, accompanied by friendly staff and good services.

Parking
Sleep Inn Charleston - West Ashley offers good accessibility and free parking, which are standout features for many guests. The location is noted for being conveniently close to many restaurants, making it easy for guests to find dining options nearby. The hotel shares parking with the neighboring Best Western hotel and while parking is generally appreciated, some guests mention that it can be limited, especially at night. Parking in the rear of the building has been highlighted as feeling less comfortable for women traveling alone and some had concerns about walking around the building to the front desk. Despite these points, the overall sentiment about the stay remains positive due to the location and friendly staff.


Yes, Sleep Inn Charleston - West Ashley has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sleep Inn Charleston - West Ashley.

Yes, Sleep Inn Charleston - West Ashley welcomes dogs.

Yes, parking facilities are available at Sleep Inn Charleston - West Ashley.

No, Sleep Inn Charleston - West Ashley doesn't have a gym.

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