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Summary of reviewsThe Holiday Inn Express & Suites Toluca Zona Aeropuerto by IHG receives a wealth of positive feedback from its guests, creating an overall commendable experience for visitors. Its excellent location near Toluca Airport is a key highlight, making it highly convenient for travelers with early flights or those arriving late. The proximity to a shopping plaza and hospital further enhances its appeal for guests looking for dining options or with medical appointments. The staff is consistently praised for their friendliness and attentiveness, greatly contributing to the positive guest experience.
The breakfast offerings at the hotel are well-received, providing a variety of options that many appreciate, including fruits, cereals, eggs, and traditional stews. The spacious breakfast area and the accommodating kitchen staff further enhance this amenity, though some guests note a desire for more variety.
Rooms at the hotel are frequently lauded for their comfort and spaciousness, with clean and quiet environments ensuring restful stays. The beds, in particular, are highlighted for their exceptional comfort. Although there are occasional maintenance issues reported, the staff's attentiveness and the overall cleanliness of the rooms often leave a favorable impression.
Cleanliness is another strong point, with guests noting well-maintained rooms and bathrooms. The dedication of the cleaning staff contributes substantially to this positive perception, despite isolated concerns like hair on the floor or carpet cleaning needs.
The staff's genuine friendliness and professionalism stand out as a defining feature of the hotel, often becoming a reason for guests to return. Overall, the Holiday Inn Express & Suites Toluca Zona Aeropuerto by IHG is noted for providing a comfortable, convenient, and welcoming stay for visitors to the area.
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