4-Star HotelSummary of reviews related to the '4 Star' categoryNova Cruz Hotel, while undergoing some upgrades, has faced criticism for not meeting the expectations associated with its four-star rating. Guests have expressed that the rooms feel minimal with old-fashioned furniture and limited space to store belongings. Additionally, the lack of electrical outlets, particularly in the bathroom, has been a point of concern. The level of basic services, including breakfast, seems to fall short of the four-star standard, leaving some guests to feel that the hotel is more comparable to a three-star establishment. Many feel that the overall appearance and amenities would benefit greatly from a renovation to align more closely with the advertised four-star experience.
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