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Summary of reviewsThe Courtyard by Marriott Panama Metromall in the heart of Panama City earns high praise from guests across various aspects. Its prime location is particularly appreciated, offering convenience with its proximity to the airport and a short walk to Metromall, making it ideal for both shopping and dining. This central positioning is beneficial for both business and leisure travelers with many commendations also highlighting the helpful staff, which adds to the positive experience.
Breakfast at the hotel receives accolades for its quality and abundance, especially the fresh fruits, often described as excellent and tasty. The friendliness of the breakfast staff further enhances the morning dining experience. Although there are occasional criticisms regarding the variety, the overall feedback remains highly favorable.
The rooms at the Courtyard by Marriott Panama Metromall are noted for their spaciousness and comfort with many guests mentioning the cleanliness and well-maintained condition of the facilities. The beds are particularly highlighted for their comfort. Despite some remarks about the rooms feeling slightly outdated and the use of shower curtains, the general consensus is positive, emphasizing a comfortable and clean environment.
Cleanliness is a consistent strong point with numerous guests praising the super clean and very tidy nature of the property and its quiet environment, making for a pleasant stay. Despite minor comments about specific issues like bathroom floor cleanliness, the overall reputation for tidiness is well-maintained.
The staff's friendliness, helpfulness and politeness receive exceptional reviews. The team, including standouts like Carlos in the restaurant, is noted for going above and beyond to provide excellent service. The reception staff also contribute significantly to the welcoming atmosphere with their amazing and courteous service enhancing the guest experience. The high level of customer service and staff dedication is frequently highlighted, underscoring their commitment to an enjoyable stay for all guests.
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