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Summary of reviewsAvid Hotels - Kalamazoo East by IHG is highly regarded for its strategic location, offering travelers convenient access to major highways and local attractions such as the Wings Event Center and downtown Kalamazoo. Guests appreciate the combination of easy accessibility and a peaceful environment, making it an ideal spot for both event-goers and those wanting a quiet retreat. The hotel provides excellent value for money, effectively catering to the fundamental needs of comfort and proximity without the hassle of heavy traffic or crowded areas.
The hotel’s breakfast receives positive feedback, favored for its fresh and healthy offerings, including vegetarian options, at a reasonable price. The grab-and-go breakfast style enhances the convenience factor, providing a pleasant start to the day. While some guests note the breakfast selection as slightly continental, the variety surpasses many other hotels, supported by attentive staff ensuring the availability of fresh items.
Guest rooms at avid Hotels are appreciated for their modern and clean presentation. Visitors enjoy comfortable beds, an excellent selection of toiletries, and a spacious layout. The room design, featuring easily accessible amenities and a large television, adds to the pleasurable stay. While a few guests mention minor maintenance and temperature control issues, the general consensus supports the rooms meeting expectations for cleanliness and comfort.
Throughout the hotel, a high standard for cleanliness is evident, with a consistently spotless and inviting atmosphere. Guests highlight the modern, efficient room designs that create an open yet cozy feel. The property maintains a well-lit, well-maintained appearance, which enhances the overall sense of safety and comfort.
The hotel's staff are frequently praised for their friendliness and helpfulness. The team, particularly at the front desk, receives numerous commendations for their positive demeanor and professionalism. Notable team members like Xavier contribute to a welcoming ambiance, ensuring guests feel valued and well-cared for, reinforcing avid Hotels as a place with a strong commitment to excellent customer service.
Moreover, the beds at avid Hotels are consistently highlighted as one of the standout features, described as exceptionally comfortable and conducive to a restful night’s sleep. Clean bed sheets and comfortable pillows contribute to high guest satisfaction, making the beds a reliable element of the hotel experience. Overall, Avid Hotels - Kalamazoo East by IHG offers a high-quality stay characterized by strategic convenience, cleanliness, friendly service, and superb comfort.
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