Accessible HotelThis hotel offers rooms designed for those with disabilities and is wheelchair-friendly. It includes a microwave and refrigerator in every guest room.
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Summary of reviews related to the 'Accessible' categoryCountry Inn & Suites by Radisson in Roanoke, VA, generally receives positive feedback for its accessibility features, especially regarding the well-designed handicapped bathrooms. These bathrooms have been described as perfect by guests with disabilities. The property is noted for being easily accessible from the highway and conveniently located near Interstate I81, making navigation straightforward.
Guests have found the hotel easy to navigate with plenty of accessible parking and rooms that are ADA friendly. Access to the hotel itself is also reported as simple and there is a reliable elevator that provides access to accessible rooms, although some guests pointed out that there are no support rails in the elevator and the handicap ramp at one end of the hotel was steep. Additionally, some noticeable drawbacks include some rooms and the overall property layout not being fully accessible, as well as a lack of second-floor handicapped bathrooms.
A few guests mentioned needing to walk the length of the hotel to reach their rooms despite being close to elevators and there were occasions when no handicap rooms were available, compounded by an unresponsive staff to specific handicap needs. On the whole, though, the property is found to be very accessible and accommodating with a few areas needing improvement.
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